Dragonetti Florist & Garden Center in Brooklyn
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Brooklyn, Kings County, New York, US
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Site: http://dbfloralnyc.com/
- Monday:8AM–7PM
- Tuesday:8AM–7PM
- Wednesday:8AM–7PM
- Thursday:8AM–7PM
- Friday:8AM–7PM
- Saturday:8AM–7PM
- Sunday:8AM–6PM
I was very disappointed. It was my first time doing a real Christmas tree and I was so excited. I ordered the tree and I was so excited but easily disappointed. I paid extra to have the pine scent and there was no scent. I e mailed with manager from the store from the Canarsie branch and had to be back and forth. No assistance they then decided that the would exchange the tree but I did not want to go through that. The tree was very young so when I hanged the ornaments they were weighing down the branches. But I have learned next time choose my tree don’t depend on getting your money worth from this established place. They are just out for the money. I have a one star because the sales rep was helpful.
Ive ordered many floral arrangements and plants to be delivered to family and friends as gifts for various holidays and celebrations and every one of them has been fabulous!Their arrangements are all so gorgeous I have trouble deciding which one to choose. Thank God for their talented staff!🥰!! Nicoletta, Carmella, and Lisa have helped me choose and customize the perfect arrangements for each person once Ive described their personalities and decor..Ive NEVER seen the level of personalized service Dragonetti’s staff provides anywhere else. They truly make each customer feel like family. I highly recommend them if you are looking for exceptional quality for a reasonable price.
I felt it was very easy to pick up a Christmas Tree. Service was excellent and they made me feel welcomed and treated me like my business mattered.The service was fast accurate and friendly. The stock they had on hand was full and lots of amazing Items to look for. Being new to the State of NY specifically NYC. I did feel like the price was a little steep but I was assured from other customers that anywhere else you go you would pay more. So I guess that is the price average for living in NYC. The business itself looked great and I highly recommend checking them out
I would never do business here again. After I selected a $400 arrangement as advertised in their catalog. The day the arrangement showed up at the event it was nothing as it appeared in the catalog. It was presented as a $50 arrangement. It was embarrassing to have that display at the event and even more embarrassing knowing that so much was paid for the arrangement. Be aware this is not reputable business, and they appear to take advantage of the community around their business.
Beautiful Arrangement, Exactly as it appeared in the photo or better! Prompt and kept me informed of the progress of the order and let me know when it was delivered, highly recommend!! I was ordering from NJ so nice to know I have a florist in the area for Family and Friends!!
The staff is extra friendly and pointed me in the exact direction of what I was looking for. The two exotic bouquets helped to bring absolute joy to the heart of a sweet lady who warms my stomach in the cold months with her home made soup. Her birthday was made as warm to her heart as her soup does to me. The selection of flowers has no comparison and the attention to detail in creating their floral artistry is breathtaking !
This was the second time I ordered from Dragonetti Florist and they do not disappoint. The flowers were beautiful and my Aunts were thrilled with them. I plan on using them in the future and since I live in Delaware this is a blessing to know that I will get good service and beautiful flowers. The staff at Dragonetti are very helpful and courteous.
I love Dragonetti. The customer service is great and everyone I mean everyone is friendly. I wanted a pink Princess plant. I was searching everywhere. Nicolette did her magic and a week later I had my beautiful Pink Princess plant, and she’s growing beautifully. I have bought other plants there also. I like shopping there because they have a lot of rare plants. So if you’re ever in Brooklyn and you’re a plant lover visit Dragonetti.
The representative was unprofessional with a nasty attitude. I ordered two sets of flowers. Florist never showed up in time for the funeral. When I called back questioning their whereabouts, the representative had a nasty attitude which made matters worse. I only went with this florist because the funeral home recommended them. Never again. No stars
Flowers I ordered online and what I received were two different bouquets no matter what substitutions policies you have. There were some important details missing, which were a big selling point when i was choosing the arrangement. Since the manager wasnt in the store the same day staff thought it was ok just to hang up on me and the manager himself Charlie wasnt willing to work the problem out when he finally showed up in the store 3 days later. Attached below pictures of $66 bouquet that i ordered and what i received instead with not even an apology, not talking about a refund or at least any discount for future purchases.
Ive used this company for pretty much all of my flower purchases over a span of many years! The service is friendly and met my expectations each and every time. The facility is clean and organized and someone is always restocking the shelves while being available to assist and answer questions!
I absolutely love Dragonetti for all my floral arrangements. When my mom was alive, I would visit their location on Ralph Ave or preorder a dozen red roses over the phone for Valentines Day. She would always enjoy her flowers and I enjoyed giving them, Dragonetti always made it possible. I really love this place and my husband loves them too!
Im always pleased with the work that Dragonetti does in my garden. They do a careful job of any pruning that needs to be done (tree limbs, hedge) Theyre careful to lay brown paper on our floors so they dont track dirt, etc and they clean up the garden after pruning. I highly recommend them!
Very nice place, huge selection of everything, and the staff was very friendly. The only negative was I felt they were expensive. I bought a snake plant. They charged me for transplanting into a new flower pot. I understood the cost of the pot, but $10 for a little extra dirt was ridiculous.
I love shopping at Dragonetti, every time I go to them I purchase bouquets and they make them just the way I like and the price is just perfect for me. They make such beautiful bouquets to order and you can also tell them how much your looking to spend on one as well, I definitely would recommend them to everyone!
I had enormous evergreen in my front yard for about 30 years. I had Dragonetti pull up the bushes and redo my landscaping and it was beautiful. That was done last August. This spring my yard was in full bloom. It was just beautiful. I would recommend Dragonetti for landscaping, plants and Christmas trees.Frances
On January 8 you provided three floral pieces for my husbands wake and funeral at Matthews Funeral Home, Staten Island. They were exceptionally beautiful and creative. In particular, one was designed in the shape of a camera. Incredibly artistic. Thank you for all three pieces.
We have been customers of Dragonetti for over 20 years. As a non profit organization that provides services to our community, Dragonetti has been very supportive of our efforts to improve the beautification around the neighborhood. The staff has been very helpful when we plan our annual fall festival. We are grateful for their commitment to our efforts .Sincerely, John DouglasPresident Gerritsen Beach Cares
Dragonetti florist and garden have a wide variety of plants and flowers available, whatever you are looking for should be found there. The medium indoor floors space is located behind and along side of the garden. The outside garden has a very long wide oblong space/area that can be easily seen from the street.
The owner came off too strong. They were trying to sell me on some financial advisor service???? when all I came in for were some pumpkins. What seemed like a genuine encounter quickly turned into an attempt at swindling me and my partner into unrelated services that have nothing to do with gardening.If you are running a Florist and Garden Center your job is to sell me flowers and garden supplies, not ask me invasive questions about my personal assets. Im only giving them two stars because the pumpkins were nice and the interaction was friendly (AT FIRST) but quickly turned invasive and uncomfortable. BOUNDARIES !!!
Its an okay play for picking up gardens material...seeds, flowers, sod, fertilizer, composted manure, lime, all different kinds of plants food...pretty knowledgeable working crews.Kind of tricky getting in and outta there, since theres no parking lot, crossing Ralph Ave is like playing Russian roulette.
This company flowers are so beautiful, fresh and the arrangements are breathtaking. They are pricey but the flowers do last a week. But you can definitely see the difference between these flowers from the other companies that I also spend a lot of money for. I highly recommend this company for all your flowers and plants and nursery needs.
Very pleased with the courteous and thoughtful service I received from Dragonetti. My husband got me 2 dozen red roses for Valentines and I was not pleased with them after 2 days, I called Dragonetti and they gladly replaced same promptly with no questions asked great service thanks again
Went to check out the newly renovated garden center over the weekend! The staff was extremely welcoming and incredibly helpful...i went in to buy my mother an arrangement for her birthday and she loved it! Definitely will be coming back in the Spring for my gardening needs...
I have been dealing with them for so many years .awesome workers there love them dearly.always pleasent with me and help always with I need or want.they are reasonable with there prices.you should check them out or visit there web site right now they have some beautiful pieces for Valentins day.
Very good florist. I found that the flowers from here last a couple of days longer than other florists and the prices are a little cheaper. Workers are nice. If I had to say anything negative, it would be that the parking is limited. However, Ive always found a spot. Recommend.
Nursery is great but getting to it is a disaster.Ever since the municipal morons fixed the Ralph and Flatlands intersection, traffic there is just a comedy of errors.Otherwise, nursery had good choices, some nice seedlings. IDK buy often so dont know much about selling prices but it all seemed fair enough. Im happy.
Ive been visiting this neighborhood florist since I was in elementary school--it was one of my first school trips. They always have fresh beautiful floral arrangements, diverse options and good customer service. This is my go-to florist and they never disappoint. I highly recommend their services.
I have them come do a spring and fall clean up then I maintain the rest of the year. This is perfect for me because it gives me a nice clean slate to work with. Always professional, friendly and do exactly what they say they will do. They have also cut down several trees for me, very honest about price and leave it totally cleaned up.
They made the online process easy and simple. The order was placed early afternoon and the arrangement was delivered before 5:00pm. The bouquet was beautiful, with a lovely assortment of unique flowers and an array of colors. I would definitely use this company in the near future.
Not very neat place was in a bit of disarray some beautiful items and plants just need the workers to pay i bit more attention to the house....very pleasant person at the front counter but the house in bad condition and 3 men sitting in what looked like a lunch area at like 3 pm..
Great flowers. Too expensive. Walked in to place an order. Not really having knowledge of flowers I asked for help and the guy act as if he hated his job telling me I dont know what you want. I told him show me purple flowers. Make the purple stand out but also make it colorful. Long story short we were there for 30 minutes going back and forth with this guy. I know a little about what a price would cost. Made $60 flowers that could have cost no more than $30.
At Dragonetti Brothers service is always great but the humanity and empathy from the young lady I spoke with and the service provided went above and beyond customer service she Im sorry I dont remember her name but Ill never forget her, she brought a smile and a good feeling to my wife when she really needed it THANK YOU SO MUCH💐Elaine is better thank you very much
Ordered a few flats of annuals, potting soil, top soil and a few potted plants. All flowers arrived looking beautiful and healthy. Delivery man could not have been any nicer, carrying them to the backyard for us. I would highly recommend Dragonetti Brothers. I will buy again from them, I was very happy with the experience.
Physically never been. But was in a short long distance relationship.. So I always ordered my flowers from there and had them delivered to my interest at the time. As I knew she going through hard times. So the flowers always arrived in perfect condition with whatever else I ordered. And never disappointed. Prices were decent as well.
My 1st experience at Dragonetti Brothers was amazing, as the staff went over and above board to fix a mistake that an online affiliate had made. They not only fixed the mistake, but rectified it with greatness and professionalism. The quality of their flowers is stellar, to say the least. The staff is extremely courteous. Each staff member treats you as though your order is as important as an order theyd send themselves, with extraordinary attention dedicated to detail. I needed an evening delivery and they were closing at the time I needed it delivered, but their driver took the time out and the employee called from her cell to follow up. I give them my highest recommendation .
I used to drive by this place often but one day decided to go in. Glad i did. Simply Gorgeous! This place looks like paradise. The plants, the flowers, the indoor/outdoor decor, they have it all. Ive been going here ever since for all my indoor & outdoor garden needs. The staff is professional, patient & helpful. The Owner is wonderful. When friends & family ask, I tell them go to Dragonetti Florist. If you want to WOW your friends, family, neighbors, this is the place that helps you do that. I strongly recommend them. Thank You Dragonetti- yall rule!
Flowers were delivered on time and they were Beautiful!! Dragonetti Brothers has never let me down their quality is always top notch and they are very professional. Everything from Weddings to Christmas trees, vegetables, plants, etc...They did my Wedding and everything was perfect. I would not shop or use anyone else!
Made a phonecall order for my mother from texas, my mother then sent me a picture within hours with a huge smile on her face. the assistance i received over the phone for my order was amazing! they really got what I was envisioning! thank you for the help and the beautiful flowers.
I have been purchasing my plants here for years....exquisite floral arrangements for every occasions...their service to us their customers flawless..The most wonderful staff and owners..In our community they are love...Thank you for always going above and beyond to please ..we appreciative of you all....I remain your loyal customer...
The easiest way to deal with Christmas - order on line and it is delivered directly to the door with easy set up. We have been ordering from Dragonetti Brothers for several years and have always been more than satisfied. They help make our Christmas beautiful and easy.
Will never shop here again made a 370$ order asked to be del before 4 ! The girl on the phone guarantees it will be there ! 630 pm no one had even told me it’s running late do you maybe want it re delivered else where ! When i called they just simply said to bad here’s ur refund ! If your looking for a reliable place to shop for flowers please don’t buy at this nursery !
My dear friend loved the beautiful yellow roses! Dragonetti Brothers kept me posted via email every step of the delivery.I’m so grateful they called her before delivery because she wasn’t home. The driver kindly held onto them until she returned later in the day avoiding having them die in the heat of the sun.
For Mothers Day i had a special request just to add a bow to my vase since my mother collects them every year .i called a total of 6 times was at first reassured someone would call me back before closing before the order was even put together received no call..called back first thing the next morning to be told on the second call that my order already went out..how disappointing..there is no extra attention given to the customerr!!
I love Dragonetti Brothers! I’ve been a customer since 2016 and always order from them to deliver flowers for my mom every year for Mother’s Day. It was my way of showing my mom she’s always remembered even if I left our home in Brooklyn. Excellent customer service and very reliable delivery for special occasions, even last minute orders they are very accommodating! The flowers they’ve selected are always perfect for the season and the occasion. Thanks Dragonetti Brothersn
Simply the best Christmas trees ever....always full and perfectly shaped with a fragrance that goes on for weeks! And at my age, without their wonderful service of delivering and setting the tree up, I simply wouldnt be able to have a live tree anymore. I can honestly say that without them, Christmas just wouldnt be Christmas!!
Wow, the best customer service. I needed two corsages for two 6 year olds going to their first father- daughter dance (princess bowl) the friday before mothers day. They were packed and super busy. I phoned while driving there, gave credit card information over the phone (I was 10 minutes away), they had already started to make the arrangements. I waited 10 minutes. Super fast, competitively priced. THEYRE GREAT!!!
If I could give this florist zero stars I would. I came upon this place due to my aunt begin in the hospital and wanted to give her flowers. My family member called to inform me the flowers were delivered and sent a picture. I immediately noticed the balloon was not attached along with the flowers and the vase that was advertised on their website was completely different. Who ever did the floral arrangements, wrapped a piece of decorative tissue paper around the vase so no one would notice it was the wrong one. I paid almost $80 for horrible service I will never use this florist again.
Thank you to Dragonetti Brothers for their efficient service all the way for me in the U.K. They provided funeral flowers for my uncle and made sure the wreath was included within all the other wreaths on the day.Photos were sent to me as I was unable to attend the funeral from my family. Dragonetti truly did themselves proud with an efficient and high quality service. I will use turn again but hopefully for a more joyous occasion Thank you Fareida xx
The team at dragonetti went above and beyond what you would expect from any service provider. they were patient in walking us through all the options available to us, flexible to meet our changing plans, gave us breaks on pricing that we didnt expect, and were very friendly the whole time. materials were delivered as ordered, in great condition and on time. we couldnt have asked for better service, products and pricing.
Total reviews rating 4.6
199 Reviews for Dragonetti Florist & Garden Center 2023:
Review №1
2022-05-20I just had the worst experience in this place. They tried to sell me wilting flowers and then had some young girl in there being extra sarcastic. I ordered a corsage and THIS is the flower that was in it. The sarcastic child tried to tell me that it’s a bi-color rose as if I’d never seen flowers before. The lilies in the bouquet were wilted and wrinkled, already fully open and the part with the pollen was broken on 2 of them. Dead flowers AND the smart mouthed teenager were a NO for me!
Review №2
2021-07-16The selection of greenery and garden here is endless! It feels like an oasis behind the Ralph Avenue madness. Its gorgeous, serene, colorful, fragrant-full, and the staff are incredibly pleasant. Its my go-to.
Review №3
2022-04-19Very Friendly, helpful staff. Excellent quality and variety of stock. The Dragonetti family should be proud. This establishment is a Brooklyn N.Y. jewel!
Review №4
2022-07-03Helpful and knowledgeable staff. Excellent assortment of flowers and shrubbery for all types of gardens. Floral arrangements are beautiful and fresh.
Review №5
2019-10-16They have all kinds of plants, flowers, and things/accessories for your planting needs. They also do delivery. The staff is kind and very helpful. You can count on this florist to give you beautiful bouquets at any price level.
Review №6
2020-07-17Good customer service from the moment you walk in. Plenty of options with plants and flowers to choose from. Wish they had price packages to go with special occasions but definitely the place to go to when looking for flowers or plants.
Review №7
2022-07-22Love it,Looking at their set up you know they catered to everyoneKnowing that we think alike and differentA bit more costly but they carry a great selection for gardening
Review №8
2022-02-18Great Shop, The employees are very courtesy, & helpful with me. Valentines day was my second time with a month shopping with them, & I would definitely recommend them as a 5 star Floral Shop to everyone⭐⭐⭐⭐⭐
Review №9
2022-02-24Thank you, Thank you, Thank You!! The funeral floral arrangement was so beautiful. I was blown away by the quality and quantity of The floral arrangements. The flowers were fresh, bright, vibrant, and very substantial. I ordered the Golden Slumber for Sympathy(Standard size) (I cant imagine how the deluxe size would look.)I love that the company kelp me informed By email about the arrangements, From the confirmation of the order to the assigned destination of the delivery. Overall, this purchase transaction was outstanding from start to finish.Dragonetti Florist is now my go-to vendor whenever flowers are needed for a special occasion
Review №10
2020-07-25This Florist has a great Variety of plants and great flower arrangements for your buck. Flowers always look fresh. I walked a block and people were telling me how they could smell the fresh flowers a block away before they reach me. I have used them several times for Delivery on Holidays or Birthdays as well. Im never disappointed And know you wont be either.😁👍👍👍 Great service always!!!