Drone-WorksPro image 1Drone-WorksPro image 2Drone-WorksPro image 3Drone-WorksPro image 4Drone-WorksPro image 5Drone-WorksPro image 6Drone-WorksPro image 7Drone-WorksPro image 8Drone-WorksPro image 9Drone-WorksPro image 10

Categories


Phone: +1 607-239-9119
Site: https://drone-works.com/
Opening hours
  • Monday:10AM–5:30PM
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Edit info

Total reviews rating 4.5

36 Reviews for Drone-WorksPro 2023:

Review №1

2021-06-10

Zach is an amazing guy, I had an order placed with another vendor for a Autel Exo-lander with the 2300 lumen spot light and payload deployment system. So 5 days go by and no updates only order confirmed and my money was taken out as soon as the order was placed. I had to call to find out that they havent received the it from their warehouse, so why take my money and confirm an order if you dont have it on hand ? Horrible customer service they did not even attempt to remedy the issue, they were just full of excuses.So I canceled my order from the other vendor and called Drone Works and spoke with Zach and explained the situation and he told me that he had the item on hand and even overnighted it to me and split the shipping cost throwing a t-shirt and a nice lanyard. Now that is customer service Zach helped me out greatly and went out of his way to actually drop the package off after hours so that I would receive it the next day!Again thank you Zach for your help and for your awesome customer service!

Review №2

2021-11-10

Drone-Works is A+ in drone purchases. I was a pain buyer changing orders multiple times and Drone-Works came through every time for me. They are up to date with all new drones coming out and give you honest information of what and when to expect it. This is my new go to from now on.

Review №3

2022-01-07

Not dealing with them again! Called to confirm news of delayed drone release. The guy contradicted the manufacturer on the delivery date, and continued insisting he knows best, claiming constant contact with manufacturer, promising itll be shipped before Christmas. It wasnt. Asked to cancel order, it took them over a week to do so, and not until nudged. Its 2022 now, and nobody received their preorders that the guy PROMISED - in bold letters - before Christmas. These are uncertain times, so maybe dont make a fool of yourself and tone down your arrogance a bit?

Review №4

2021-08-29

I bought my boyfriend a drone from here. Most helpful people ever! They always pick up the phone or callBack within minutes to help! Thank you so much for helping us with our new business!!

Review №5

2021-07-17

DroneWorks is my go to Drone Store! Great customer service and great people. Zack has always gone above and beyond. I live in Rhode Island and choose to shop with DroneWorks. The shipping is always on time. I highly recommend DroneWorks for all your drone needs!

Review №6

2020-07-10

I would highly recommend ordering from Drone-Works. Zachary was very helpful and responsive. They are also a veteran owned business so a great way to show your support. As a veteran own business myself I always look for other veteran own companies to support. I received my Evo ll Pro in a timely matter and am excited to use it! When I order more drones I know to come back to Drone-Works

Review №7

2021-04-20

Got my EVO II today. AWESOME!!I ordered the rugged bundle but just the drone came. I failed to see the social media post stating they wanted to get the drone out to customers and would send the rest of the bundle later. So I emailed about the bundle and they called me almost immediately...on a Saturday to give me the update. Although the person who called stated he was the owner and was actually pretty rude, I will still think of it as Amazing customer service. If anyone is debating on where to order...Drone Works is the place. Thank you DW

Review №8

2018-04-03

Drone-Works was absolutely awesome! Helped me get a claim for my drone insurance on the spot, gave me free gifts, a tour of his awesome shop, and many good suggestions. Super helpful and generous guy. If I could give him 10 stars I would! Will be doing all my drone business in the future through him. Thanks Zac!

Review №9

2018-05-12

I’ve always had a great experience with Drone-Works. I’ve purchased 5 different drones over the years and have had Zac do many upgrades. I’d highly recommend Drone-Works to anyone buying a drone or needing parts/upgrades!

Review №10

2022-01-02

I had a issue with drone works which was all a misunderstanding due to my banks fault. When it was all cleared up the personnel at Drone Works went out of their way make things right.