DSW Designer Shoe Warehouse in Buffalo
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Buffalo, Erie County, New York, US
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Site: https://stores.dsw.com/usa/ny/am...
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–7PM
- Sunday:10AM–7PM
DSW Designer Shoe Warehouse in other cities:
We have been to this dsw frequently past 5 years. My husband always finds his shoes here. I chose to review today as we had issue finding-right size so decided to place home delivery. The salesperson was super patient. Due to some reason the payment kept declining and I appreciate her patience to help us as much as possible. She was going to call customer care but I was able to place order online. Good customer care and men shoe collections.
This is the only place I buy my shoes ... I love there selection and they always have some kind of sale/discount if you sign up for their rewards. You can also donate your used shoes with them to go to others in need, and they give you points on your account for future savings on more shoes!
Good inventory . Very good custy services, esp. When I needed help deciding which pairs to buy!; only bad part was them being OUT of the free BAG (39.99 value) that you were supposed to get with a coupon. Gentleman offered 10% off entire purchase though. So that was cool. Thanks
It was ok, wish I had more choices with the formal wear shoes. And when I asked where they were the associate just pointed. Which being a manager in retail was a bit disheartening. Considering i never was there before. But the prices were reasonable. The associate who rang me up was pleasant..i might go back???
There are lots of styles and colors to choose from. I have never had a problem finding a wonderful sandal or tennis shoe or work shoe. The only thing is that the nicest comfortable shoes in certain colors neutral see usually gone in my size by the time I have time to look.
Ive never had a bad experience at DSW, and last night was even more pleasant. I had been there looking for shoes that I could use my coupon on, and wound up being there over the closing time, and I have to say they were very pleasant, reminded me twice that they had to close and also didnt want me to lose out on buying the items before the registers shut down automatically, all the while being very calm and pleasant though I was encroaching on their time to close and go home... they close at 9pm.
A little pricy. I had a$10 off coupon and they wouldnt apply it. It had never been used but she said it already was. At the time my transaction took place, the store was robbed. I was shocked that they didnt call the police. Meanwhile my clerk forgot to remove the sensor. I took it back the next day and she removed it.
They have a lot of different variations of both inexpensive and designer shoes, although those are a bit more limited. Prices are usually really fair, especially during some of the promo sales they have going on. However, this isnt always true so shop carefully. A couple times I did a price check online on some of the more expensive brands and it was a bit more expensive at DSW.
Total reviews rating 4.2
199 Reviews for DSW Designer Shoe Warehouse 2023:
Review №1
2022-07-05The store was clean and the prices were right where I had expected them to be. Someone did ask if I needed help, which was great. If youre looking for a good selection in a variety of brand names you may want to look someplace else though. Short of maybe going to the actual Sketchers store (just down the street), I have never seen so many Sketchers in all of my life.
Review №2
2019-08-13DSW offers a very nice selection of shoes as well as accessories for men. They also carry shoes/ accessories for women( much larger selection) and children as well. I like the quality of the shoes and the price ranges are suitable for any budget. They also have a clearance section in the back of the store. A must stop place for your shoe needs.
Review №3
2020-01-11Absolutely the worst customer service I have ever experienced. Crossing the border from Canada for the day to do some shopping in the states I visited this store and purchased a couple of shoes. Later that day after getting home I realized they left the SECURITY TAG on!! Calling the store they tried to tell me drive all the way back just to have the tag removed when it would be much cheaper to buy a new pair of shoes. They did not at all apologize for this mistake as well. Calling customer service they only offered a $10 coupon for the troubles which I thought was very ridiculous.
Review №4
2022-06-28Had just what I was looking for, great selection of quality shoes.
Review №5
2021-12-03Not much of a selection for womens semi dressy FLATish heeled shoes. Cant wear heels anymore. Didnt find anything stylish enough to wear to church or out with a dress, skirt or nice slacks. Some of us dont just live in sneakers or slippers.
Review №6
2022-04-11Hubby bought some cute sandals. He got a great deal.
Review №7
2021-06-16Very big selection and friendly staff. A nice experience. I could not find what I was hoping for and many displays had few sizes, but I did find many great alternatives and did purchase some great summer shoes.
Review №8
2022-05-26Store is a joke they give you a 30 dollar off of 49.99 coupon and everything is excluded
Review №9
2021-12-13Have a lot to choose from, but sizes are limited. Staff is really good! Store is clean and continuously being organized and tidied up
Review №10
2021-10-05Love the shoe barn. DSW. Have been enjoying their huge selection and great prices for years. Sometimes you get lucky in the deep discount rack.