Dunkin in Commack

Review №1

2022-01-12

. The drinks are never consistent. They forget to put dairy and sweeteners in the drinks all the time. Mobile orders are never ready .

Review №2

2021-09-01

I have at least 5 cups of lattes a day I have to say the best dunkin donuts near by are LARKFIELD RD EAST NORTHPORT and COMMACKRD ..... I always have an issue with my coffee here but today I ask for a latte and they give me an iced coffee ( charge me for a latte ) and I dont know if they realize that but I drink a latte at least 3 times a day I know the difference between a latte and an iced coffee .... unfortunately its not the first time it happen so Im not going to come here ever again !!!

Review №3

2021-07-08

I was at this store to buy an ice cream cake, picked up from the freezer, paid and ask them to do a wrtting but before she did that i saw the lady bug 🐞 cake and asked for a switch they said NO because i already paid. But its in your possession and you havent written on it why cant i switch they refuse for a few min and later agreed but wont return the balance because the Lady bug cake was cheaper. And now they only have blue icing to do the writing . You have an orange and black cake and writing in blue, DOES THIS ADD UP? Customer service 0

Review №4

2022-06-06

Decent coffee, just hot as hell inside store

Review №5

2022-04-20

Decent coffee, fast service, friendly greeting

Review №6

2020-07-15

Bought corn muffin half hour ago. Now home, I could hammer a nail with it. Called the location to inform them, first question was do I have a receipt Then I could come back if I wanted. Im already half hour away...she says I THINK they were made this morning....not a chance, never again at this place. ZERO STARS

Review №7

2020-10-29

I cannot review this location, conflict of interest.

Review №8

2019-04-02

Get your late night coffee when Starbucks is closed. Also hot tea and egg sandwiches to go. This location is now open until 4am . I dont know why- most businesses in area are closed by 10pm. Their drive through is pretty accurate.

Review №9

2017-10-22

I would give ZERO stars if it was an option.I have had yet another issue to add to the numerous ones I have encountered at my local Dunkin Store. This one took the cake. I was threatened by an employee over text message, and will be looking to follow up via a legal avenue starting with a trip to my local police precinct. Here is the back story leading up until today.I placed on 10/8/16 two orders via the app, and paid for them in advance of arriving to the store. Order #051 and Order #986 for $10.99 & $19.54. I was on my way to the hospital to spend the night with my father who had just had quadruple bypass surgery and was going to bring a coffee traveler box, and munchkins to the nursing staff. When I arrived at the store to pickup my already paid for orders I was told they had neither available. I was told that they could do nothing for me they just work there, so they guessed I lost out on the money I just spent. I contacted Dunkin to dispute this instance and was then contacted via phone by a manager who told me his name was TAG. Tag told me that he was sorry for what happened, and he will refund my money as well as throw in a box of munchkins for free, I was satisfied with this resolution. I stopped by the store last night and they have very few munchkins available and the girl behind the counter told me they were old. I opted for donuts instead in which I was given 1 dozen of. I expected to receive my money back on a gift card which I would have gladly used , but was instead given cash. I took the cash and put in my pocket not counting it and went on my way thinking all way fine.Fast forward to tonight when the same manager texts me to tell me they made a mistake and gave me too much money and I had to bring it back to them. The message exchange got progressively uncomfortable and accusatory. I told him how inappropriate I felt it was to contact me on a Saturday night for something that was not my fault. He demanded I bring the money back and said if I didnt he threatened to come to my place of business and get it back other ways. The conversation took a very troubling turn very fast when this manager felt it appropriate to harass a customer via text message and threaten my well being and my business.At this point while I do not have to return the money as it wasnt my mistake I am not against doing it. I do not feel comfortable for myself or my safety of my family to EVER step food in that store or another Dunkin if this is how the company supports their managers handle themselves. I will wait to be contacted by corporate to return the money via them. fThis all took place with regards to the location at 115 Veterans Highway Commack NY, 11725.

Review №10

2018-09-13

Definitely a weird location. Drove past there at 2am and it has a big sign that says 24 Hours, and the open sign was illuminated. But have been past there around the same time and nobody was inside. Even the info on Google Maps says it opens at 530am. Which is it???