Drive-through
Yes
Dunkin in Cortland
Categories
Location on the map
Cortland, Cortland County, New York, US
Service options
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Solo dining
Yes
Good for working on laptop
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Happy-hour drinks
Yes
Kids' menu
Yes
Late-night food
Yes
Organic dishes
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dessert
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Tourists
Yes
University students
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 607-218-6340
Site: https://locations.dunkindonuts.c...
Site: https://locations.dunkindonuts.c...
Opening hours
- Monday:4AM–10PM
- Tuesday:4AM–10PM
- Wednesday:4AM–10PM
- Thursday:4AM–10PM
- Friday:4AM–10PM
- Saturday:4AM–10PM
- Sunday:4AM–10PM
Dunkin in other cities:
Comments (192)
Its dunkin. Usually fine. Sometimes a line.
Decent service, drinks are pretty good more times than not. Convenient location. I do love the staff. All of them are very upbeat and pleasant.
Waiting in drive through for more then 10 mins soon as we got to window all of the staff but one blonde girl wherw not doing there jobs and they were all taking pictures and snap hating . Fix your crew smh
This is by far my favorite Dunkin’ in town. For some reason this is the only one that gets my vanilla chi latte right every time! I’ve never had any issues at this location and I hope they don’t close even though they are attached to a speedway
This is the third time the opening person was late and I couldnt get breakfast! If they cant get to work on time they should call someone to cover I need to be at work by 5 and they are the only local place open. Or should be.
The coffee was old unfortunately.generally dunkin donuts has awesome coffee but every now and then you get some old stuff. Two large cups of coffee had to be dumped out and wasted.
The last few times Ive been having my stuff very messed up and only usually go to the one on Mohawk Street in Utica New York but they have been really screwing up I dont know if its the new workers or what thats why Im only giving them a three-star
The guy working at the counter was super nice and served us with a smile (even though it was about 11 oclock). The lady in the convenience store right over was nice and smiled. Only thing was that the tables were a little dusty.
I love coffee. Kinda expensive but worth it and their sandwiches are so good. Sometimes their out of alot of stuff.
Be ready for not at all friendly staff or may be I was discriminated. No welcome no greetings nothing. As if they were tired in the beginning of the day itself. My experience at any DD anywhere was like customer treated by welcoming & greetings. But this one not at all.
Worst experience at any dunkin donuts ever. Amy the manager was training new staff members. When she was asking a question about a coffee and an employee had the answer her response was quiet I was talking to the customer. Then when my wife was ordering her drink which is normally a hot beverage, she wouldnt even get her a cup with ice to put in it. I advise everyone to stop going here.
Always a pleasure stopping here when I need a quick cup of coffee. Glad they have a few good workers who make fresh coffee and dont give you the burnt end of the pot.
I only wish that 1 of the Duncans (Cville) was much more consistent w/ getting my orders right. This 1 seems to get my small order incorrect more often than correct. Otherwise, Id have given 5 stars.
Love the prices, but this dunkin took a little too long for my order when it wasnt busy and my coffee tasted too bitter bc not enough almond milk was added. I normally dont have any problems with the other dunkins I go to though.
Meh. Staff was friendly and drive-thru was quick however I ordered an iced coffee and specifically asked for it to be dark with just a little cream, when I received my coffee there was so much cream in it that it looked like a glass of dirty milk
The service here today was fantastic. The donuts were so fresh and staff was absolutely kind and so patient. Very happy we stopped during our travels to grab the kids a special treat😊
This Dunkin Donuts is not great. First of all - the parking lot to get in and out of here is kind of weird and its not easy to get in. The only reason I really go here is because its convenient and right near the thruway.I have also tried to use American Express here and they wont take it. They also refused to type in the card number when the card wasnt working.A lot of the times the people working here are rude. One time I went and the girl over charged me for cream cheese. I heard her talking to her manager about how I was overcharged but no one did anything about it. Thats just terrible customer service.
Every other time I go to this DD they always seem to mess something up on what I ordered and it the same thing each time ( large ice coffee 6 cream and 6 caramel swirl and a large hot coffee 6 cream and 6 splenda ) sometime they forget to stir the coffee, other times not enough creamer.... Well this morning the female (Holly) working at the window was rude, order was $9.13 went to hand her $20.13 and she took the $20 cashed us out paid no mind that we were trying to hand her the change, then when I got home and there was just creamer in the ice coffee and not enough splenda in the hot coffee... I called to talk to a manager about it and got told there isnt one on duty.... I will be call again to speak to a manager later today and I will no longer be going to that DD I will drive across town to Tompkins street DD.....
Great service but there espresso machine has been down for nearly a week this location makes too much money for it to be down please fix ASAP Great place to go for fast and courteous service.. okay guys now its official Im editing my review it isSeptember 5th and the expresso machine has been down for the past two weeks I am very unhappy I want espresso this is the most convenient location for me to go to every morning and I still visit them every morning but I will not if the expresso machine does not get fixed...
I dont like DDS for many reasons, but this one was especially dirty. Upon entry trash overflowing, In the sitting area, hairballs rolling around the floor! Nobody knew how to clean their in Cortlandville, NY. THE BATHROOMS were not even fully operating. Who runs a place in this condition and sleeps at night?
Their cinnamon rolls are good tasting and they have a variety of favors to put in your tea or coffee.
Way better coffee (IMO) than Starbucks. Fairly good breakfast foods available. Very long lines in the morning and evenings and weekends, though.
3.5, its a Dunkin nothing to write home about, friendly staff that actually gets the order right, downside is its at a busy intersection.
They have a signature fall drink only available in a cold brew where as other locations have it in a hot drink. A seasonal FALL drink only available cold, whos the genius owner who thought of that?
One of my favorite places to go love the service and there teas and they definitely know how to make me sweet tea and its very appreciate for it thanks so much
Its dunkin. Its fine. Staff could spend a little less time on their cell phone. When you walk in and someone is on their cell phone texting or tweeting and have to finish that before waiting on me, it is a problem.
Service was prompt and accurate, most of the people working seemed unenthused to say the least. Makes me suspect that management doesnt treat them very well. Then again, could have just been one of those days...
Cant ever follow directions, or simply stir their coffee flavor in.
Verry poor service . I believe the girls tag said tamika she was cashing me out with an attitude . pluse all u could see was head lice I had hair in my food . I waited 25 mins for 1 coffee
Slow but good coffee
Fantastic fried egg sandwich!
Dont have to worry about them being out of plain bagels or Boston cream donuts at 230am. Even if they mess up something, the owner is VERY friendly and helpful.
I only ever go here when Im desperate. Gas station coffee is the same quality, food sucks. Dunkin sucks
I stop here to fill up, get a coffee and use the restroom every time I go to northern N.Y. to visit family. Friendly, never had a problem. Very convenient.
I love this place so much! They make our coffees right and safe are very nice! ♥️♥️
It was slow getting waited on, as usual. Prices high, food inferior, out of featured items. Poorly located, cannot get in and out easily.
The man did not answer me after 5 minutes of call out Excuse Me Im trying to order at a decent volume. He was no more than 5 ft away from. I walk out, dissatisfied.
Dunkin Donuts is okay for some of their stuff but they could do so much better with a lot of their things that they sell especially the cappuccino it taste like water
Only went here once but the guy made my coffee perfect the first time so thats a huge plus.
This Dunkin is hands down my favorite dunkin donuts. The staff are kind and the coffee is fantastic!! Thanks!!
When I order my food I only got half of it
Always the best cup of coffee served quickly and politely by smiling faces.
Love there coffee frozen picked up donuts as well.yummy
Horrible experience with the night staff and its not the first time. Not really sure if they should be working with people at all.
Cheap food in Terminal 7...unlike the 10.00 Brooklyn burger with the 5.00 fries and 4.00 drink. Drinks under 3.00 Regular priced breakfast sandwiches and donuts.
The service is slow vs. the average Dunkin Donuts in the NYS. Although, the staff are very kind and they keep it very clean inside.
They get your coffee correct and it is fast and youre on your way, thank you Dunkin Donuts :-)
Great service love the breakfast sandwiches and the ice coffee. Delicious variety of doughnuts and bagels
Took forever for someone to come to register. Wasnt very friendly. My order was exactly how i asked for it.
I will never cheat on dunkin... always got my back
Ordered a Hersheys Cookies and Cream and never got it had to reorder and they gave me a regular coffee.
They always mess up my order and when I go in to complain, theyre so rude about it. Dont think Ill go there again..really dissatisfied.
Love the service. They know my order by my voice. Great people
Stop every work day for coffee. Love my Dunkin!
They made my TIM HORTAN drink for me! I was so excited... Thank you
Very friendly, fast service, fresh bagels and coffee
Clean, friendly, fresh hot coffee.
If you want a Latte or Expresso DO NOT go here!! Machine is ALWAYS broke.
The workers were enthused, however the management was awful and clearly treating someone new like dirt.
Not the brightest bunch if people that work here
Always love Dunkin. Service and Donuts were awesome
Go early for donuts. Later in the day, obviously, the donuts are not great
Just stop to use the restroom and bought a candy bar
Thank you Cortland for still making peanut donuts.
Awesome customer service and well maintained store
Their cappuchiona hazelnut was very delicious.
Great coffee and very friendly workers
This place is delicious I would go here everyday😉
Love the service and the smiles when I go there
Service was great coffee good
Coffee and hot chocolate wasnt good
Great coffee great service.
The coffee there is good
Quick, drive-thru seems to move right along.
Good place for coffee and a quick bite to eat.
Great place for breakfastDo the sandwiches.
Fair prices, good food, great people
Young guy running it was exceptional. 11pm shift
Dunkin, America runs on dunkin. Love their coffee.
Fast and friendly service. What else can you ask for.
The girl not the lady she was really nice on coffie side
Love donuts from this place... hmmm yum!
I ordered a croissant with cheese, got an English muffin with egg
My coffee was barely warm.
Consistently great coffee, fair price
Good coffee and donuts.
Better donuts than coffee
A little crazy to me if you dont have coupon
Nice clean and sanitized
Quick and accurate orders
Doughnuts were stale
Friendly staff and quick service.
Great drinks and food
Wasnt that great food wasnt that great customer service wasnt that great
Great. Fast and friendly service
Fast service coffee is good
Friendly staff and consistent DD product.
Dunkin is Dunkin not much more to say
Always like Dunkin Doughnuts.
Great friendly service, quick in and out
Service is sometimes slow but otherwise good
Short and sweet visit great helping staff
Hot coffee was lukewarm yuck
Great
EXTREMELY FRESH DONUTS AT 2AM!😍😍😍
Great coffee and sandwiches.
One if my favorites ♥️
My everyday Hot Blueberry Coffee
Manager has a disgusting attitude.
You cant beat it for convenience and variety.
Customer service was great
Great coffee
No expresso for a month or so now
Its always the best!
Good coffee
Forgot my.straw!
Excellent service excellent staff
Love the donut holes
Great service..
Love the ice coffee
Love dd
Nice cooperative staff.
Danm
Good coffee bad panhandlers
Great coffee and food.
Great coffee
I love the strawberry coolata.
Ice caramel latte
Easy access from interstate 81
Coffee is always burnt
Best dunkin
👍
Just plain awesome
Very friendly staff!
Good coffee, and snacks
The Best!
Good !
Same as any Dunkin
Sub par breakfast sandwiches
Great service
Rude
Great !
Cold brew rules
Great coffee
Best coffees
She is the best
Love it
Dunkin
Great coffee
Great coffee
Always good
Ok
Service was good
Awesome
Great coffee
Great
Great coffee
Great coffee
Love it !!!
Addiction
Near the highway.
Speedy
Great coffee
Love the staff
Donuts and coffee duh
Neat and clean
Good coffee
Excellent food
On par with the rest.
Donuts
Boo
Tasty
Like the rest.
Great place
Coffees iteee
The best....
Your coffee is very good.
The person who a. Tends no desire to work and does not have the vatido
Very good food
Donuts too tasty
D n D
🤤🤤
Total reviews rating 4
192 Reviews for Dunkin 2023:
Review №1
2022-01-20Got a chai tea latte yesterday. Tasted like maple syrup. Staff are rude. Fire the Staff and down their pay. Should not get paid 15-16 an hour when they can’t simply make a drink. As a nurse I didn’t have the time to turn around and complain about my purchase. I’m so tired of going there and my drinks are so gross that I cannot drink it. A couple weeks ago I got a dunkachino and it was so watered down. I don’t usually do reviews but DO NOT go here! Go to Starbucks. It’s worth the extra money. At least you know your drink will be right. I hope Dunkin looks into their staff and replaces them with competent people. Also, I pulled up 5 minutes before closing and they yelled out to me that they were closed. No I have 5 minutes. They closed and cleaned up early. So they didn’t have to stay the extra half hour that why get paid for.
Review №2
2022-04-03How do you run out of Oat Milk, Almond Milk, and Mocha ??? Ordered 3 large drinks got 3 medium drinks seems like no matter what time of day you go there the staff cant make drinks right! Complain to them about it and its like talking to a wall!!!!
Review №3
2022-01-21Coffee great but first time I’ve gotten a burnt sandwich
Review №4
2022-01-30Very kind young man took our orders and explained about how to put app on our phones Wasnt in a hurry and made us feel comfortable
Review №5
2021-11-14Tried to stop in whilst our car was in the shop across the road. Waited 10+ minutes for our coffee, cocoa and single order of hash browns. The staff were ridiculous. They had no coordination between anyone. Multiple people from the drive thru came in to complain they didnt get items. They had a group of 7+ men come in after us and another customer and served them first and ignored when we asked where our food/drink was. They were screwing up all over the place. We left after 15 or so minutes of waiting and after asking without anything. Highly dont recommend.
Review №6
2022-01-02Came in to grab a few things like gas chips and use the rest room. While waiting for about 5 LONG minutes while listening to the conversation the woman inside the bathroom was having with her children on the phone inside the bathroom. When she finally came put of the bathroom it was the lady from Dunkin Donuts 🙄 thx lady 👎🏽
Review №7
2021-11-11Workers are usually just standing around and talking. They did not follow my order correctly, ending in an allergic reaction even after I double checked and they said they followed it.
Review №8
2021-09-12The staff is good , the donuts are fresh and delicious, and the coffee drinks are on point for Dunkin’ . It’s obviously not a fancy coffee shop but the food is tasty and the service is fast and friendly.
Review №9
2021-03-11Youre always missing at least one thing from a horn every time I order coffee I order it the same way French vanilla whipped cream and chocolate drizzle every time Ive got coffee from there it has caramel drizzle by the time you realize it if you wait longer they have some change at youre going to be late
Review №10
2021-04-20Tara gave me the best customer service i’ve ever experienced. i have been considering switching to starbucks, but after the pleasantries i exchanged w tara, i will stay dedicated to the dunkin donuts on clinton ave 💯 she improved my morning & therefore, my whole day & honestly, my whole life 🥲