Dunkin in Long Beach
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Long Beach, Nassau County, New York, US
Site: https://locations.dunkindonuts.c...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Dunkin in other cities:
I am in that Dunkin Donuts at least 3 times a day...more on the weekends (you can ask any employee to confirm that). I love DD so much..the coffee is so yum! And its a very convinent location for me. However, the majority of the staff sucks. They are young and not properly trained. Very rude, and you can tell that they dont really care about their job. I agree with a comment from above..there can be a line of people waiting to order at the register..and there will be 3 or 4 employees helping the same customer..thats very frustrating, What ever happened to Dunkin on the run?!?! I personally believe that most of the employees here either need training or need to be let go. If the Dunkin Donuts in the West end of Long Beach ever were to close, I would be most certain it was the employees who brought it down.Maybe look into proper training, it has so much more potential. Hoping someone will actually read this and take action.Sincerely,Sondra-A big fan ofDD at West End Long Beach New York
This is the only Dunkin Donuts I have ever seen that is totally kosher. They serve NO real bacon , sausage or other meats at all.It is bright and clean, but our breakfast sandwiches were wrong and had to be remade. They also left something out so customer service was lacking. It took about 15 min.to get everything right.
I thought just the drive through was slow... NOPE inside is even worse. There are 5-6 people working all standing around looking at each other. Multiple people helping one customer while there is a line of 5 people. I was waiting on line and someone came to the walk up window and was helped before me when I was waiting there for 10 minutes. I heard them discuss a persons order and how they thought they would like it vs. what the person actually ordered and simply asking the customer to reclairfy. Dunkin is a franchise-- you should receive the same experience at every single one.
Absolutely horrendous. Disgusting nasty employees with no skills nor manners. Calling corporate again to complain. Food is garbage and undercooked every single time. Told dunkin donuts doesnt have a vanilla creme donut when they gave me Boston kreme instead of vanilla swearing to god telling me it was what I ordered as though Im as unintelligible and incompetent as them... employees witnessed coming out of bathroom without washing hands [sat next to bathroom door never heard a sink turn on not even momentarily]. Literally appalled at how atrocious this location is in particular. The literal only good thing about it is its location. Again THE EMPLOYEES HERE ARE ALWAYS NASTY AND ROTTEN! I SERIOUSLY doubt a single one has a high school diploma.
I never leave ratings but this Dunkin is so bad I had to say something... and Ive given them chance after chance thinking oh maybe today was an off day with food or an off day with an employee, but no, they are consistently terrible. The food is so bad I end up driving all the way to the Dunkin in the stop and shop shopping center when I only live a block away from this one on Beech st. The employees at this Dunkin do not care about getting your order right, they dont care about being polite, they dont care about doing their job at all, they are zombies behind a counter doing the least they can possibly do. Not to mention they cant get a simple coffee order correct. I am never going back to this Dunkin and I recommend the same for others.
The cashier was not in a good mood the day I went. She does not know how to opperate the cash register or at least was having a bad time for my order. Furthermore, my order was incorrect and I was over charged and was not given a receipt. I dont really care for DD, but I love the coolies they have, but after this Im not sure its even worth it.
The girl who works in the front in the morning time is so nice and friendly I like her a lot and she is very sweet I have a crush on her lol she is beautiful and she always get my order right and the store its self is clean so 5 stars and 10 stars for the beautiful lady in the front
Total reviews rating 3.7
97 Reviews for Dunkin 2023:
Review №1
2022-04-11Used to be a good experience. I don’t know what has happened but everything down to the attitude of the workers has gone downhill. I’m not sure if it’s a staffing issue, but they seriously need some help and some sense of urgency.Update - physically stuck on the drive thru line for over 15 minutes. Associate was not particularly friendly either by the time I got to the window. Literally would have cut my losses and left had I not been physically blocked on. Awful experience.
Review №2
2022-03-27Horrible service! The manager was very rude to me after making me wait for 15 mins for 2 hot lattes. He got so aggressive and started yelling at me for asking about my order- instead of telling me that the machine broke down and apologizing to me for the the long wait; he yelled at me.!! I didn’t even get the coffee I ordered 20 mins later. Such a horrible man!!!! His staff was rude too. I will not support them and I wouldn’t recommend going there anymore.Worst experience ever!!! The manager needs to get fired!!!
Review №3
2022-01-20Amazing service today! The gentleman working the drive through around 4 pm remembered our order from previous visits and was very nice. The coffees came out exactly how we like them.
Review №4
2021-06-25Disappointed yet again. They had no bread and they made my wake up wrap wrong. How can someone possibly mess something like that up.
Review №5
2022-06-14Great DD especially since it has kosher certification.
Review №6
2022-02-27First kosher DD Ive ever been to. Pretty good
Review №7
2021-02-17Savannah had helped us when we ordered, amazing worker. Donuts were fresh, and the coffee was very tasty/warming. Ambience and setting was inviting and comfortable. 10/10
Review №8
2021-04-17Worse dunking donuts I ever been to. Staff is super rude. I go to dunkin several times a week all over the ny metro area. Im in the biz I would get rid of that young girl in a second.
Review №9
2022-03-18Probably go 3 times a weekCoffee is consistant.
Review №10
2018-06-16While I think the staff here has improved over the years, they can still improve. The donuts however have improved exponentially. I had a chocolate donut with chocolate frosting. The donut itself was fresh and moist and fudgy, with not a hint of shortening or that greasy mouth feel. The frosting same thing, great flavor and creamy. Second donut was a chocolate coconut. Chocolate donut was same good quality as the first with the addition of nice sweet and fresh coconut shavings. Not sure if there is new management here or a new baker or both but my hat is off to the management and the staff. Nice job!