Kerbside pickup
Yes
Dunkin in Ellenville
Categories
Location on the map
Ellenville, Ulster County, New York, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Fast service
Yes
Great coffee
Yes
Great tea selection
Yes
Popular for
Breakfast
Yes
Solo dining
Yes
Good for working on laptop
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Happy-hour drinks
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dessert
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Tourists
Yes
University students
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 845-647-6334
Site: https://locations.dunkindonuts.c...
Site: https://locations.dunkindonuts.c...
Opening hours
- Monday:5AM–10PM
- Tuesday:5AM–10PM
- Wednesday:5AM–10PM
- Thursday:5AM–10PM
- Friday:5AM–10PM
- Saturday:5AM–10PM
- Sunday:5AM–10PM
Dunkin in other cities:
Comments (197)
Late shift is LAZY!! Dumps out ice coffee half hour bed closing so they dont have to make any more.Service is mediocre but staff is ok. So I cant really blame them. Waiting time is RIDICULOUS!!!!. This dunkin is for people who run on a slower pace. If you dont care how your coffee comes out, then this is your place.
Constantly messing up orders and when you address it, the young staff laugh and are rude. This place is really starting to go down hill. Not only does the staff need attitude adjustments but from the other reviews that validate my own, they seem to lack consistency when fulfilling orders. Disappointed in what Ellenville Dunkin has become.
It was nice and clean everybody was friendly enjoyed our visit
Renovated recently. Excellent friendly staff and they made my Large Ice Blueberry Matcha Latte with skim milk and cold foam perfectly. Only reason not a 5 star only 6 chairs. So cant sit and enjoy your DnD.
Cashier was very nice. The others behind the counter seemed like they were all working as a team. Refreshing to see. Great Job
I placed a mobile order earlier tonight at 5:14PM (Order #574 if anyone that works there reads this) which you think no way can they get it wrong. They have the time to get it correct and they were not busy. I ordered 2 beyond sausage wraps, instead I recieved 2 egg and cheese wraps instead. No beyond sausage which is crazy since I paid for it because 2 of the beyond wraps cost $5.10 where as if I had ordered what they gave me, those would have cost $3.50. Wasted $1.60 I guess. Would not recommend this location if you want your order to be right. The only reason this place gets 2 stars instead of one, is the drive thru employee was nice and whichever employee made my iced coffee that was the only correct item.
Ive been going here for years (unfortunately the only one around) and Im disappointed almost every time. Theres always a mistake or something missing with my order. I ask for my bagel not to be toasted, they immediately throw it in the toaster. I ask for coffee with cream only, they put sugar in it. They also just throw the donuts in a bag, and more times than not, theyre face down which sticks to the bag and peels all the frosting off and ruins the donut. Ive had to ask them to remake my orders many times when Ive gone inside. Now with the drive thru, Ive gone twice and both times its been messed up, and I even ordered online first so they had it written down. I really wish they had better training or another location would open up nearby because this is the worst location ever.
This bad review is solely based the service.Every single time I get a donut with frosting on it it is thrown in my bag frosting side down, with no paper so that my donut is now stuck to the bottom of the bag and when I take it out the frosting is now still on the bottom of the bag.I now inspect my donuts before I drive away because its a problem every single time.
I stopped here yesterday and I couldnt be more pleased with the service I received! I messed up my order by asking for the wrong drink and the gentleman at the register did everything he could to fix it. He was so polite and kind to try to help me, even though I was the one who forgot what the words frozen and iced mean. I would 100 percent recommend this store. I wish I knew the name of the gentleman who helped me so I could give him a shout out here. Thank you sir.
Very generous cream cheese on bagels. Delicious coffee and the store is incredibly clean. They seem to always get our order correct. One of the very best Dunkins!!!
After all the renovations they still cant get things together! Their drive thru is always backed up, normal wait time is 10-15 minutes wait. My order has never been right! Plus the last few weeks their mobile app services have been down. Front door is locked only drive thru. Poor excuse of a dunkin.
Rodney is the best person to start your morning cup of Joe with. Very hospitable and fast worker.
Love it , every day have to stop for my Carmel latte❤
Nice small place. Love that Macha tea.
Im giving dd 4 stars because I usually have an excellent experience there.Today is not a complaint, more of a suggestion.When ordering I was rudely cut off to be told no turbo shots The machine is broken ... what a classic line. Never gets old. Fine. I adjust.Then I go to pay with Samsung pay, as I always have, surprise, the machine is broken. I went to walk away but luckily a friend behind me paid.In the interests of customer service, may I suggest a small card on the counter, or register apologizing for the inconvenience if (... is broken) its a small courtesy and would most likely save employees from repeating the same line over and over.
I often take my friends to this restaurant with my warmest recommendations. I visit this place often. I get very good feedback from my friends. The the cooking is delicious and the team is very friendly and cooperative. always when we go to this place we enjoy a pleasant evening. I recommend this place with pleasure.
I love the people there ..very smiley..
I come and get a order everyday and today I ordered everything bagel toasted with cream cheese #CHK 4758. its not even toasted.
The service was fairly quick even though there were 10 cars on line. No counter service was available because no one was allowed inside the premises.
I dont typically go here, I normally just hit up mcdonalds but I am getting sick of it lol, I only been here 4 times to be honest, The staff is super friendly, Never had an attitude with me ever. The customers in front of me kept chit chatting and I had to get to work and the guy couldnt finish his order that was the only thing that pissed mee off. I know they hired a few new people so getting drinks for everyone took a little while, but like I said they were new, so its not normally like that too. Nice little local dd. No real complaints
Every time I go to this location there is an issue. The last time I went here they had practically no donuts, no bagels left, no croissants, and no English muffins. How is that even possible!? Then I went in today to get coffee and a breakfast sandwich, and they could not make any sandwiches because a machine was down. They couldnt even do a toasted bagel! Then they messed up my coffee. Really disappointing....
So decided to go to Dunkin today to get some breakfast. I wanted a bagel with ham, sausage, and cheese. I ended up getting a mcmuffin with ham and just cheese and paid the extra dollar. If they cant get a simple order right they need to hire new help or management. I just went back in for them to correct my order and talked to the manager. He said I didnt order what I was asking for that there was only one item on the recipet when there was two and he was extremely rude about it. I still ended up getting the bagel after some arguing. Worst experience ever.
This place is good sometimes sometimes it’s not everyday I get the same coffee why is it that everytime I get the same coffe it always tastes different Every day your workers suck to tell you the truth horrible coffee you make now
Every since they’ve gotten remodeled I have had my order wrong every single time. They always mess up my order and never listen to anything smh 💔💔💔💔i hate it here
Absolutely annoyed. I onky order one type of drink and i swear every other time you guys forget to put the flavor in. I get a carmel latte iced and in the past week and a half you havent putten in caramel i have called and complained and it changed nothing
Pretty disappointed that the mobile ordering is not working for over a week now and this is the second time since the grand re-opening. I hope this is not permanent cause the lines are longer now and move much slower!
Sunday Feb 7 2021 hadd 3 jelly 3 Boston cream, sliced in half. Less than a 1/4 teaspoon of filling. Good service quality of donut 8, filling in donut horrible
Not bad as long as the dont change the early morning staff cause if they change them Ill be going to pine bush. service is great in the morning. The afternoon evening staff are kind of useless but you can expect that cause the afternoon. idiots will mess up you coffee.
Absolutely love the Dunkin in ellenville!! Ashley the manager is AMAZING!! The Dunkin crew Josh, Rodney and Sam are the best to deal with!! Always happy an friendly! They know my order as soon as they see me pull in! I most definitely recommend this Dunkin.
Horrible service! Constantly messing up orders! And god for bid you try to inform them about there mistake they’ll tell you what do you expect us to do, and ask you to leave!
Definitely a great place to stop for some breakfast and a coffee. They’re usually quick to serve your order and it’s always delicious. They always have new flavors and seasonal drinks keeping it new and changing.
Staff here gets it! Coffee always on point! Fast and friendly!
Love the new drive-thru, makes it so much eaiser to grab some java on the way!
Employees are very courteous and helpful
Words cant describe my experience at this so called dunkin doughnuts.!!!!! Pitiful rate my experience. Minus - 9.👎👎👎👎👎👎👎👎👎. Bad for years but getting WORSE !!! Didnt think it could get worse but they found ways
Walked in at 5:45 am. Wanted hot dark roast. Got a blank state then was told we dont have dark roast. I left. Almost t-boned by someone in Honda with Puerto Rican flag covering half their windshield doing donuts in parking lot. Called Ellenville police. Stay away
The place was a bit dirty. The restroom needed attention. The staff was in a coma, that explains the slow service and some one please fix the front door.
Great customer service very kind employeesThey were very busy but so fast 👌
Whoever designed the drive-thru must have been drinking at the time...Ill pass this one, and go to the one on rt 208 by 84
Our order was correct and the staff were nice and polite
Ive never had a problem. They are always busy. My only gripe is that it does not have a drive thru nor the space to put one in.
Ive been to Dunkin Donuts in NY NJ PA WV MD VA & TN. This is the worst. It doesnt even taste like Dunkin Donuts coffee, the watered down weak version. Its terrible !
Fast friendly service and made my iced coffee perfectly!! Thank you
Order a hot coffee and was barely warm... this is the second time...
Cold brew is sold out early... Like 6pm most days
Very polite and fast service! Very clean for a small town donut shop and would definitely go again!
I just want to say I have worked at this dunkin and you arent to lock the doors until 10pm so for them to be closed 10min early is bs
What a great experience! Try the nitro cold brew! Can’t wait to go back!
Employees very friendly & service was fast.
Usually good and had a drive through . Tonight they did not have the iced tea I normally get.
Terrible service 4 people working and still a 10 min wait between customers for a simple coffee. Absolutley awful.
This store needs more and faster staff. Too much volume of people for 2 staff on a weekday. Spend too much time waiting. Frustrating.
Received a lukewarm cup of coffee (black). I cant recall the last time any coffee from a Dunkin was anything less than piping hot.
I like french vanilla, they offer senior discount but you need to ask, and price is good for a DD franchise.
Drive thru was quick even with a full line.
Very friendly employees but didnt have almost all the food items that I wanted 😕
Awesome D&Ds... once in a while theyre out of bagels.. but thats ok
It isnt the cleanest place on the world. One time I walked in there and there was flies on the donuts but the service was really quick.
Love the new parking lot and drive thru.
Dunkin donuts is great for coffee and donuts, their breakfast food is low quality, but its fast food cant expect much.
Thank god for ordering on the go. The lines and wait are very long. Nice staff.
Great Customer Service! Great prices! Clean! Friendly!
Coffee always fresh and facility is always clean!
Coffee was better than average but they gave me a blueberry muffin instead of a coffee cake one
We hit this place when were out on the motorcycles and in the area. Nice place to sit and have a cup.
Staff is a bit inappropriate around customers and equipment needs upgrading, but typically a positive experience.
Had the displeasure of getting coffee there today, it was absolutely horrible! It was watered down so terribly that we threw it out.....Will never go there again!
One of the few Dunkin that actually mix the sugar in your coffee and has friendly and fast staff.
I love my lattes. The Dunkin in White Lake gives dog biscuits
Vegan friendly (they have almond milk yay) and friendly baristas that will feed your caffeine addiction
Struggled to find options. They ran out with most of things. In fact just 2 varieties for donuts left.
Gave me the wrong order, took forever - maybe just new staff but It could be better
Not as good as Starbucks but cheaper i guess that counts for something! I am am avid Starbucks lover though so this rating is a bit biased
Great service and they alway get my early on the go orders right :)
Quick orders but extremely packed
Jerks cant return phone calls, Yvette avoiding me for my W-2 that I didnt get.
My second time visiting this dunkin donuts and they have no donuts again very disappointed
Love the staff here- so friendly and interactive, and have made sure I was happy each time Ive left.
Love the coffee and plain donuts. Other food no good.
Very slow and they had my order wrong. They were also out of everything.
Seemed like I caught them on a bad day. Line was about 15 minutes long. People were giving up and walking out.
Fast ordering on the app, and tasty donuts.
Just a tad bit slow with getting people their orders always clean I their
Great coffee and service! Wish there was a drive thru here!
Always a line... just want a cup of coffee.. please remember seniors discount...
Very poor service, we were 1st on line and no one attended us for 10 minutes. We walked out.
When Im on the way to Walkill, this is my Dunkin!!!. (You cant make a long trip without good coffee....)
There okay. There donuts are not like they us to be. I will still go here. The service was not excellent but its okay.
Small parking lot, but great service, and theres hardly ever a line there.
I love Dunkin Donuts!! In Stone Ridge best service!
Great food nice building
I hate the parking lot but its great having a Dunkin in ellenville
Very clean, fast service, pleasant staff
Love the food here, staff is very pleasant.
They forgot my frozen coffee.
I love Dunkin coffee! Cinnamon Pumpkin, to die for!
Courteous staff and they know exactly what I want the moment I walk in.
Slow and they made the wrong drink dont go here
I love ice coffee...and bagels and donuts..and hot coffee as well.
Fast courteous service, open early on Sunday!
Donut tasted fresh and freindly service👍
Great coffee. Good people.
Soooo slow! No sense of urgency. Line got longer and they moved slower. Terrible service.
Clean, quick. Delicious wake up wraps.😋
Go here actually to much.They know my order when I walk in the door.
Eddie was awesome to my daughter KM. Thank you!!;!
I like to get breakfast sandwiches.
Its ok
Staff is slow, donuts stale, out of a lot of stuff at night
Took forever, and 4 bucks for a bacon egg and cheese is a rip-off
Nice staff very helpful but the variety is poor
Always clean..really friendly service 5
Dont do it. You will break that diet. Trust me. But try the apple roll.
Slow service and the cashier chose to waste a lot of time talking
Ordered on app, ready as soon as I walked in. 😊
Cant go wrong stopping at Dunkin
Good place to stop for a quick sugar rush!
The service was great.
What can I say its dunkin donuts
Good coffee and good customer service
When I went the frappe machine and the colado machine was not working😡
Depends who makes your coffee some just cant
Over priced and coffee is watered down
I always enjoy dunkins coffee.
Drive thru!!!! Yay!
Employees are very friendly and accommodating.
Love going to Dunkin donuts
Coffee is always fresh and hot.
Definitely not the friendliest service
Im a DD addict what can I say lol
My bagel ain’t toasted juuuu heard
Its Dunkin...salright.
They have good coffee
Its DD!
Love the donuts and the 2 for 5s.
Good clean friendly store
Who doesnt love Dunkin?!
Good service and fresh coffee
Love it!
Who doesnt love dunkin
Very clean and friendly place.
Coffee perfect
Nice clean tasty fresh
Long lines made for slow service
Great Dunkin donuts place
Quick and good coffee
Best staff ever!
Bagels a little on the burnt side today
Great place for lunch
Worst place with disrespectful incompetent people
What more can be said about DD?
Employee was very friendly...
Cant go wrong
Fast friendly service
Quick coffee and snacks
Love it
Not so friendly
Its a Dunkin.
Bad service 🥺😠😠
Great Coffee ☕
Good service
Fast
Tasty
Best Donuts and coffee
Great staff!
Ok
Great coffee
Verry happy service
Love donuts
Friendly and clean
Friendly service
Clean & friendly
Great donuts
I like the donuts
Amazing donuts
Great coffee
Good service
Good coffee
Coffee
My favorite
Boston creme
Dark roast baby
Friendly workers
The attention is fast and personalized and they speak in both languages
Muí vien
Aswome
Donuts are good
Total reviews rating 3.9
197 Reviews for Dunkin 2023:
Review №1
2022-02-02The young girl working that night was extremely friendly fast and efficient. No complaints at all with her customer service. The lobby was clean and practically empty allowing myself and family member to sit inside safely. The cleanliness I give 5 stars! Absolutely great visit.
Review №2
2022-05-22The most disappointing experience I ever had from a Dunkin Donuts. After a 20 minute wait in line just to get to the window The food was cold told them it was and gave it back to heat it up correctly. Instead it comes back crushed burnt and inedible . Avoid this place!!!!
Review №3
2022-07-02Awesome and kind workers! Also really clean facility. The service is excellent and you can tell they care about their customers
Review №4
2021-12-27One of the best cups of tea I have had in the last 6 months from a Dunkin. It was piping hot, excellent flavor, and the amount of cream and sugar were exactly as requested. The request for one teabag and to stir the tea before giving it to me were followed and it was not a problem to provide a straw to drink the tea while traveling. Very pleased with this store in Ellenville, NY today.
Review №5
2021-12-24The place have friendly staff. Ive been going here for your years now and they were always fast. However, Service has now been slow for the pass 2 to 3 months especially on the drive thru. I noticed a couple of folks who slow it down and i wonder to prevent order mix up maybe but jeez 15 minutes on a drive thru.
Review №6
2022-03-21Always without fail for one or two items out of every order . Not to mention no consistency nothing tastes the same as far as there coffie
Review №7
2022-05-24Dunkin is always good. Ive only ever been to one that wasnt. It was somewhere in NM.
Review №8
2022-05-21Favorite stop on my way to New Paltz. Super clean. Amazing staff. Always friendly.
Review №9
2021-02-17So nice big and clean great mountain views ... someone was at the other table but there were great views all around...fast service as well
Review №10
2021-09-03Went there on a weekend out of the city. The few workers I saw were all very nice and were working well together. I am not a huge fan of DD coffee in general but the employees made the experience of buying coffee for a group of friends pleasant. Thank you Ellenville DD team!