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Dunkin in Olean

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Phone: +1 716-372-1281
Site: https://locations.dunkindonuts.c...
Opening hours
  • Monday:5AM–4PM
  • Tuesday:5AM–7PM
  • Wednesday:5AM–7PM
  • Thursday:5AM–7PM
  • Friday:5AM–7PM
  • Saturday:5AM–7PM
  • Sunday:6AM–7PM
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Total reviews rating 3.8

113 Reviews for Dunkin 2023:

Review №1

2022-02-19

I wish they carried some of the food items I have found at other Dunkin’ spots. The stuffed croissant being one but outside of that the workers are great. They could use some help.. and an air conditioner in the summer those poor kids were working in 100 degree heat all day all summer.

Review №2

2022-04-09

This is a good place. Order cappuccino substitute for any non dairy milk. The employees were able to accommodate me. Also ordered a drink for my dad. So this is a nice place to go.

Review №3

2022-04-25

Staff was very polite. I just went through the drive-thru. Purchased an iced coffee and quiche bites with bacon. Bites were actually a little bigger than I expected. Worked perfect since it was for a diabetic that needed something to eat. With that being said, the sugary coffee was for me! :)

Review №4

2022-06-12

Service was great even short staffed, the gentleman working the register was very polite and never ignored us, while we were waiting for him to finish up an order, very impressed by his positive attitude. Overall you cant go wrong with dunkin, great coffee and food, way better than that luke warm timmys!

Review №5

2022-06-09

They brought back online ordering. Yay! Service is pretty quick if you use the app.

Review №6

2022-05-10

Great place! This location near Olean, NY was clean & the employees are kind & courteous.

Review №7

2022-02-27

Prices have gone up on baked goods and drinks. No espresso for at least a month. Not sure how a coffee shop runs without espresso.

Review №8

2021-12-16

Slowww... I only came because Tim Hortons had a long line and thought this might be quicker. Ive been in line for 15 minutes and three cars were ahead of me, and now there is two. It appears to be getting slower as weeks pass. I will not be wasting my money or time here again.

Review №9

2021-11-15

I ordered an iced coffee, iced latte, 2 hashbrowns, 2 ham roll ups, and an apple fritter. They made both coffees wrong. Put too much cream qnd sugar in one, added the wrong flavoring and no cream to the other. Sat in the drivethru for a minute waiting for someone to come back to the window. Multiple employees walked by and did nothing. Knocked on the window after sitting there for a couple minutes. Employees looked up at us, and still no response. When someone finally acknowledged us, we asked for the one coffee just to be fixed with the extra cream and sugar and add the pumpkin flavor that was requested. We mentioned we were missing the apple fritter as well.. The employee added the flavoring, did not make a new coffee. Handed the coffee back out the window, no qpple fritter..The window was shut, and now there was someone behind us so we went in. We asked for the coffee to be fixed, and were ignored by the staff. We were able to get someones attention finally, and the employee said look, I followed the sticker, then we proceeded to explain what was ordered. Employee grabbed drink while rolling their eyes. Set the new drink (still messed up) on the counter. We thanked them politely. They said yep and walked away. I understand this is a college area, I understand it can be frustrating when an order is not taken correctly. I do; however, also know that this is absolutely no way to treat people. We were polite, and were just simply trying to fix the mistake. I honestly was in shock at the situation. Neither coffee was correct and never received the fritter...

Review №10

2021-09-30

Came here frequently for morning coffees and decided not to anymore. I mostly used drive through and its usually 10 to 15 minutes with little to no people. Going inside is about the same wait time. I decided to start putting my order in 20 minutes in advance, and it actually took longer because they never started my order until I showed up saying I have a pick up.I have no idea what kind of queue they have going on but it seems arbitrary. I ended up waiting 35 to 40 minutes for a pick up order while watching over a dozen people come in after me and leave before me at the register and drivethrough. An acquaintance had a pick up order placed 10 minutes after me and still left before me. I tried multiple times to get somebodys attention only to be dismissed and rudely told they are doing things in the order received.Everybody I have interacted with previously was fairly friendly, but after that I dont think I will return

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