Dunkin in Ossining
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Ossining, Westchester County, New York, US
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Site: https://locations.dunkindonuts.c...
- Monday:5AM–9PM
- Tuesday:5AM–9PM
- Wednesday:5AM–9PM
- Thursday:5AM–9PM
- Friday:5AM–9PM
- Saturday:5AM–9PM
- Sunday:5AM–9PM
Dunkin in other cities:
The donuts are good. The idea of the code is good. But during my two week visit to the area I got my order delivered correct once....out of 8 tries. The staff is either in need of better training or the idea of ordering anything other than black coffee should be reserved for other locations.The coffee is good...I would just like to get it served like it was ordered.
Quick moving staff that is really friendly. They all seemed very on point, no one had that deer in the headlights look or the look of not wanting to be there at 7 am on a Saturday. I am not going to comment on the food or drinks, its a DD which is pretty consistent, coffee is served at lip searing temp and donuts are alright.
Normally really good coffee is hit or miss. I keep calling so I can place a large order. And come grab it. But they refuse to answer the phone.... I needed almost 100 doughnuts for my work complex to give Appreciation for going above and beyond for everyone they serve
The worse Dunkin’ Donuts I’ve ever been to. First of all I’ve been here a total of 5 times. Four out of the 5 they’ve got my order wrong. Then the final straw was this. I ordered online at around 8:45AM I arrived there literally one minute after. I waited a total of 10 minutes for my drink and this sad bacon egg and cheese wrap. I saw a bacon sticking out of this and saw only one strip of bacon. The drink took them a really long time to make, I got a small iced coffee. Not that hard. There were children in here, around 5, and they were taking everything that was placed on the counter “to go”. Now I know I was there during school hours, if they are there making a ruckus, maybe the manager should have called the school or the police to escort them back to school. Basically they did less than half of what they could have done. They don’t even deserve 1 star.
I want to bring to your attention that the restroom at this location in Ossining NY is not open to customers. They put a sign saying the restroom is out of service, however staff have been using the restroom all the time, unlocking the door when they enter and then locking the door when their out. The restroom clearly is in service, staff is just denying access to it to customers.Please, fix this.
A nice place to eat, hang out with friends, pray, wait for your laundry to be done next door, or pick up a refreshment before/aftwr you do compra (food shopping) next door at the grocery store. They also have a friendly staff, many of whom are serving in yhe military now. Stop by if you are on route 133 in Ossining ;-)
This honestly is the worst Dunkin Donuts I have ever been to, but it is near my work. They are always out of items such as straws, iced coffee covers, etc. Also, they frequently get the order wrong and then they have an attitude with you because it is either put in the computer wrong when ordering or they just dont pay attention when making it. I guess she is one the managers, not the small one, but she always has an attitude. One time they were out of mayonnaise, shocker, and she said to buy it in C-town. I was like...NO, maybe you should buy it so you have stock of what is supposed to be here. They are extremely un-organized and the owner should really pay attention to how their store is being run...poorly.10/5/2017.....Still completely awful...This is the last time I will step foot in there. I have complained before about wrong orders and they do not keep stock of things they should. Today I changed my mind about an order and the woman who makes it, who is always rude it seems, except to Spanish people like most of them do, said...oh my god. As many times as my order has been wrong, I am entitled to get what I want especially if I am paying for it. I had asked Sandra for the owners name and she refused... so I will call my friends at the health dept and get it myself. I am not the only one who complains about this DND...this is by far the worst one yet. They do not realize I help pay their salary and I have every right to complain if something is wrong on their part...which is often. Apparently Sandra the manager does not like that. Too bad!!! You go somewhere and get something you didnt want that you paid for.
Total reviews rating 4
89 Reviews for Dunkin 2023:
Review №1
2022-07-10Don’t listen to me properly when I ordered, than made a wrong order. I tried to fix my order, they told me that, they were right. Unprofessional stuff. Bad experience with this DNKN’.
Review №2
2022-03-01It was a great experienceThe drink were cold and good..Great staff
Review №3
2022-01-26I love this dunkin donut first and foremost but I will not understand why they kept putting the butter packets inside the bag and it says on the receipt “spread with canola oil” I’ve been getting this from time to time but this is the second time this has happened and I didn’t want to go back and forth with the worker but I know this is wrong…and the app charged me an extra 25 cents for butter and I didn’t want this at all. I always get butter in the bagel period. So hopefully they get the app together.
Review №4
2019-08-01Fast, reliable service. Clean, conveniently located in a good spot in town.
Review №5
2022-02-01Worse customer service.! Cashier was bothered when asked for different items, drinks/ ice cream and after making my iced tea, lets me know theres no lemon and for that reason decided not to take it. The cashier was very rude and left the cashier station for me to finish the payment.
Review №6
2021-08-27The staff is amazing here, they’re always doing their best to serve customers. I can never complain about their service. It’s a little ridiculous to see them having to work during this heat with not good AC though. I went in this morning for a coffee and it was so hot in there, I felt bad seeing their red faces sweating, it is dangerous for them to be working in that type of condition. Leading to fainting or heat exhaustion. They deserve better work conditions.
Review №7
2021-11-1310 years and this. Never knew you can get a bagel toasted DARK after I said not toasted not only once but twice for both my cream cheese bagel. When I tried to call to get an answer their number is no longer in service. VERY DISSAPOINTED TODAY.
Review №8
2022-01-13Not enough toppings for their ice cream and dont expect a high variety of donuts after 2pm
Review №9
2021-09-17Best dunkin coffee around. Hands down!
Review №10
2021-08-19The staff were nice, and the food tasted great.