Dunkin in Painted Post
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Painted Post, Steuben County, New York, US
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Site: https://locations.dunkindonuts.c...
- Monday:4AM–9PM
- Tuesday:4AM–9PM
- Wednesday:4AM–9PM
- Thursday:4AM–9PM
- Friday:4AM–9PM
- Saturday:4AM–9PM
- Sunday:4AM–9PM
Dunkin in other cities:
If I could give this place a zero I would. I order the same iced coffee at every dunkin I go to and they all get it right except this one. It’s never the same. They’re always out of everything and you will sit in the drive through for years waiting on a simple coffee. Do not recommend
The opening shift at this DD is the best crew ever. I get a coffee doughnut, and sandwich just about everyday at 4am. They without fail get my order perfect every time, they recognize my voice over the speaker and make every morning engagement excellent! Best DD in the area by a long shot imho.
Order frozen hot chocolate and it wasnt even frozen and no donuts they never have donuts anymore. And the girl that waited on me acted like she didnt even want to be there and that we interrupted her chat session. I use to like this place but its going down hill fast!
I order almost 98% of the time via the Dunkin app. Drive thru is typically the way to go, waiting in the store in the morning can be tough.Typically only one employee is working the counter making all the orders themselves, so even ordering on the go, you still have to wait 15 minutes for a drink.Consistency of the order being right is only 70%.
We stopped at the Corning Dunkin Donuts, got two frozen iced coffees, got on the highway and they were gross once we took the first sip. Old burnt coffee, bitter and sour. Instead of turning around we stopped at this location in the interest of time. Asked for an even exchange and was told uh no, you cant do that. It affects our sales, if you have a problem with the coffee go back to where you got it and take it up with them. You know what affects your sales? When I dont go back there and give you my business. Terrible customer service. You couldnt help me? I drive by this location every day and wont be back.
I go this location 2xs a month when I travel through because its on the way. 9/10 times I receive the wrong items. Instead of caramel macchiato I received a blueberry one just today. 2 weeks ago my sausage wake up wrap was a still frozen sausage on a burnt croissant. Before that my medium macchiato was a large coffee. Before that my order of two seperate ham and cheese rolls was just one instead. The staff are super kind at this location but apparently inept at how to listen to orders or read them. When I do get the correct items theyre prefect but I order for three people each time, every other Saturday, and theres ALWAYS 1-3 wrong items. Might as well just walk into the gas station attached and buy from them- at least I know what Im getting consistently from a Starbucks can. 😒
Total reviews rating 3.9
97 Reviews for Dunkin 2023:
Review №1
2021-12-18Honestly they never make my drink the same way twice its always different. I miss Starbucks 😭I have gone to DD at 3 times in the last couple of months and it has not improved. The people are friendly but the drinks never taste the same and they often mess up my order. I dont complain because I know how it is. I just have to remind myself that it isnt worth $6. They have all these discontinued items on the menu still.... Corporate needs to update the menus to match what they are selling. Im not going back. The pics are what was in the bottom half of the cup. I dumped it out because it was so gross taste and appearance. That was a regular hot chocolate (even though they offer like 6 kinds they only had two so I just got regular) w an espresso shot. I asked for whip cream and Carmel drizzle... Nothing 🤦🏻♀️
Review №2
2022-06-04Used drive thru @ 6:50 in the morning when we were heading out of town. A few cars ahead of us but line moved very quickly even though every vehicle got drinks & bag when pulled up to window. Food was hot & freshly made, drinks tasted great.
Review №3
2022-07-02Only been there once and they got the order right and had nice people working
Review №4
2022-05-07Only place that can make a caramel frozen coffee that tastes good. Clean great atmosphere. IMO this is the best DD in our area. They are efficient, the flavors stay the same, the croissants are made perfect. Not so hot that you can’t eat it. If you are in a hurry I suggest ordering ahead on the app. It’s always ready when I get there. You can go in or go through drive through to grab it. Take the time to Download the app. I get free coffee all the time after 100 points just by scanning my phone. Heather is very friendly also.
Review №5
2022-01-08This Dunkin was very clean. The washroom and baby changing station was spotless. The staff was polite and my Sugar Cookie Oat Latte was delicious!
Review №6
2021-12-24This is the second time Ive tried to have Dunkin Donuts from this place only the drive-thru is open and the gas station plot was open they had no food they had no coffee but I was supposed to inconvenience myself and had get in the car to go buy coffee at your place ridiculous I dont care what the excuses are stop blaming covid to going to have a Dunkin Donuts store be open early in the morning
Review №7
2022-04-15Since my last review of this Dunkin. It has gotten a whole lot better. Great service special early in the morning the staff is super nice and helps. Afternoons can take longer of a wait but overall a lot better experience.
Review №8
2022-03-24Wow, coffee is awesome. The staff is friendly and easy on the eyes lol
Review №9
2021-10-02Took the pup to get a pumpkin donut and they were friendly and everything was good 👍
Review №10
2021-07-15Honestly if I could give 0 stars I would. Every time I come to this location they always mess up my order. There was one time that their system was messing up and even with proof on my app they said I didnt have an order. That didnt go well with corporate. Should definitely hire some new people that actually have brains!!! This is why I love the painted post dunkin