Delivery
Yes
Dunkin in Bronx
Categories
Location on the map
Bronx, Bronx County, New York, US
Service options
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Happy-hour drinks
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dessert
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Tourists
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Phone: +1 718-885-3057
Site: https://locations.dunkindonuts.c...
Site: https://locations.dunkindonuts.c...
Opening hours
- Monday:5AM–9PM
- Tuesday:5AM–9PM
- Wednesday:5AM–9PM
- Thursday:5AM–10PM
- Friday:5AM–10PM
- Saturday:5AM–10PM
- Sunday:6AM–9PM
Dunkin in other cities:
Comments (107)
I guess they are ok. The 2 times I got coffee from here, which is all I utilize DD for, they screwed it up and it tasted filthy. One time I got a egg and cheese wake up wrap and they burned it. Honestly, idk why I am giving them a star at all. I guess because they are clean and service is decent. But not that decent if youre making a simple cup of coffee taste like dirt so.... I really dont know.
This is one of the cleanest Dunkin Donuts in the Pelham Bay area. It is the only location on City Island. As soon as you drive over the bridge and pull onto the island, look to your left immediately or you will pass it right by. I stopped by there yesterday but my friend went in while I waited in the car. I asked him to get me a Matcha Latte and he came out with an iced pink-ish looking drink for himself. I was VERY curious as to what it was and it turns out they have a new (or a hidden gem) flavor: Red Velvet - and it was AAAAMAZING!! It was so good that I couldnt help but drink about half of his. Now I am a sweetened/sugar fan all the way, but I have one important tip for this location - act like you want a lot less sugar than you actually do because the girl that works there makes everything way too sweet. I actually had to throw out a latte last week because it was too sweet. And like I said, Im a sugar fan all the way but she puts too, too much!
SEE UPDATEGreat staff, usually clean, not long wait times. Although City Island doesnt generally welcome national businesses, most of us are glad Dunkin Donuts is here.*UPDATE* Star drop from 5 to 3Ownership and management has changed, and quality is beginning to decline. Employees have been closing the store earlier than advertised (at 4:00 pm). My girlfriend actually had the door shut in her face on 1/13/21 at 4:25(ish). Service is MUCH less friendly, no smiles or kind comments here anymore. Store cleaning has slowed down, with noticeably more dust and floor dirt accumulated. Doughnuts mostly sold out, daily, by 1 p.m. (or just no longer being prepared). Espresso is burned 100% of the time. I understand Covid impacts us all, but if Im paying the same amount of money, I expect, at least, the same level of care, service and quality. ORDERS ALWAYS WRONG.UPDATE 23 to 4 starsSomeone was listening and changes are being made. Ordering accuracy is improving and staff friendliness is much better.
They mess up your order almost every single time. The only reason we have gone back is cause its the only D&D on the island. But after today. Ive had enough. Never again.
Order was on point. Ordered the caramel Iced coffee and they followed my order to a T. Will be going back when I pass there again.
My daily spot to get iced green tea. One conscientious young guy always has my order ready when he sees me pull up. Thanks!
The cashiers didnt listen well so I had to do an online order in store and it didnt taste good.
During this evening,tonight February 23rd 2019. My mother and I stop by Dunkin Donuts in City Island around 6 to 7pm and we wanted to thank for this nice kind gentleman white,tall Caucasian who lives here in City island in front of the nautical museum and he works at Dunkin Donuts.He was such a gentleman very kind ,very professional, he helped us, he gave his options and choices and we are very grateful and we want to give him a perfect a super perfect because nice people like him deserve a good rating for the business and his high quality of service, like my mother said right now ,Im enjoying this donut with a nice cold glass of milk. He deserve an A plus plus plus plus. We dont know his name but this fine gentleman was doing his job by treating us like royalty with great respect ,good treatment as customers and the place leaving at sparkless during his last shift and closing the shop tonight. Once again ,my mother and I we wanted to say thank you in behalf of my mom and we thank you very very much for your kindness and how well you treat us carrying a lot for the customer.I hope Dunkin Donuts keep you and promote you in a good position of job, you deserve it and thank you again for your kindness and your wonderful service. We will be back for more donuts. God bless you. Sincerely Mrs. Josephine Martinez A mill (Mom) and Mr. Rafael Martinez A mill (Son).
Family owned and you can tell the kid Arnold cleans those coffee machines it tastes great. Very friendly good people and donuts . TIME TO MAKE THE DONUTS !! LOL
Update your store hours of operation. Youre listed as open at 5am at the door after I arrived says 6am. I planned around your listed store hours and I have to leave the area and travel another 2 to another location.
Very poor service and the workers make their own hours. They decide to close whenever they please at this location. They are supposed to close at 9 and I went there at 8pm and they had already closed up. Terrible location.
Wonderful staff, great service with a plus for a parking lot behind the store, it is small but there are spots available!
They failed to get me my ice cream, I waited there for 13 minutes and didn’t get service when the people before me got service right away
Good workers here.... but they need more help... HIRE MORE... DUH!!!!!!!!!! Oh yeah I stopped in at 1pm the boss was supposed to be there at 10am to help.... no show... lazy boss...
I’ve coming to this location for a while but after today I doubt that I’ll come back . Lady gave me a frozen cold “hot drink” and hard donuts . I told her why my drink is cold and she said that if I want another one I have to wait 10mins because she’s cleaning the machine .
Waited on line for 15 minutes. Slow service, not well organized.
As no bakery exists on City Island, this is a great place to get donuts , muffins and ice cream cakes among other items. Great customer service!
Quick service very nice people I love this Dunkin donuts
Im not a big fun of their sugary junk food, but this particular store has very friendly environment. It a great place to meet locals.
They had my favorite flavor ice cream pineapple/coconut. Not all Baskin Robbins have it.
Typical dunkin donuts orders are often messed up and there is a lack of understanding of english.
Definitely the ice cream cake was banging from Baskin Robbins
Prices could be a bit lower and employees could be a bit more welcoming.
Very good its a staple thats been around for years and the staff is very nice here
Nice a clean but staff needs to move quickly waited 10m for my drink...
Nice and spacious. It’s across the water and great place to stop for a snacks ❤️
Don’t go at closing time, and don’t go if you have allergies.
The ladys are a joy to see even if its for five minutes they make you feel welcomed
Charged for croissant never put it in the bag. Not very friendly either.
Slow service
You can get coffee and Ice cream here
Its a good Dunkin Donuts. Good location right as you enter the island. Cant miss .
It’s like a pickup place the blonde serves guys she is dating don’t get it
If you want clean and quick service this is not your location.
One of the most courteous locations. Everything is kept timely and clean.
Love their coffee!!
Fast great service and the sandwiches were not burnt....
Clean, nice staff. Makes good coffee
Go to. Love the company. Gotta run on Dunkin’
This place serves a decent Americano, and the staff was friendly.
Brought in new staff better service,I love DD
I always get coffee on point
Take out
Very friendly staff, pastries and coffee fresh
Not the quickest shop!
Courteous service & clean space.
🍩do nut just order a donut but order it with coffee too ☕ it makes it complete.
Went to Baskin Robbins for ice cream at Dunkin donuts
Clean, sorta view of the water. no one bothers you
Just had the best ice cream cone there
Nice place, nice staff. Ordinary DD!
Its quick and friendly staff and service.
Good
Hard donuts wrong coffee...WOW
Very nice and know there products.
People wear masks. I cant stand masks!!!!!
The customer service was very good
Nice Place For A Fast Drink.
The staff and service is awesome
Nice place with a great view
It was clean service was quick
Trash. 1sip of iced coffee and I tossed it.
Very clean and very friendly staff
Great service
Just a typical Dunkin Dount
Cool
Is good but too expensive
Slow and unattentive on weekends.
Good hash browns!
Very friendly, and very clean!
Clean and pleasant service
Convenient quick service
Best Caramel Latte!!!
Its on a island to far for me
The best
Great tropical mango
Nice
They are quick
Amazing
Always on point!
Fast service
Horrible experience
Awesome doughnuts
It was closed
Nice people,👍
Fast service
Donuts are fresh
Always are cleaned
Great place
Friendly customer service
Very good service
Super fast and many respect tlte
A nice hot coffee can only be found here and above all good attention
It has 2 perfect tickets and they treat you very kindly
Delicious coffee and cakes to take away ;-)
Good!
Good
Total reviews rating 4
107 Reviews for Dunkin 2023:
Review №1
2022-02-15Was in and out of the store. Just the way I like it. I asked for less ice in my drink, but got full ice. I asked for skim milk, but it looks like they gave me whole milk. I guess I will find out later.......We were in a hurry, so I didnt ask them to fix it. Their ice melts pretty quickly, and water downs the drinks. Full cup of ice equals, less drink.They have a decent variety of donuts and pastries to chose from.They have Baskin-Robbins as well. You can get ice cream, pre packaged pints and ice cream cakes. Something for everybody.
Review №2
2018-08-05I was riding my bike in city island and on my way back I figured to stop and grab a bit and something cold to drink since it was a hot day. This is a nice affordable place to grab a small bite, some icecream, coffee or any snack for a quick run. It is true their moto America runs on Dunkin. I had me the veggie omelet which was very tasty and a mango banana smoothie, very satisfying. The staff is very friendly and the atmosphere is very welcoming. Nice spot to go. Down fall is there is no parking.
Review №3
2021-04-152-star for the lack of service. There was only one employee working there when I arrived and he was making a single coffee. I watched him for 15 minutes to make that one coffee. I was behind the coffee customer. Within those 15 minutes another 10 or so people showed and the very dame people (including me) left because we got tired of waiting. The ice cream selection was nonexistent but the donuts looked delicious. A rude customer showed up demanding a refund for something she thought she had gotten for free (she claims she ordered three coffees but took four and got mad that she was charged for the four she took). The employee handled the situation perfectly. If the guy had help in sure this would be a higher rating. Ill never know because I wont be going back.
Review №4
2021-08-01Had ice cream and mini donuts here. The service was great, ice cream delicious, and price is affordable. Had a waffle cone, it was a bit stale. No sugar free ice cream and not as big of a selection of donuts as Id liked.
Review №5
2018-11-23Great, friendly service! Clean & recommend.
Review №6
2017-07-15Nice people working here. Cool stop on a hot summer day.
Review №7
2021-07-04I went in to get ice cream and the clerk kept trying to give me latte or ice coffee. She could not seem to understand English. It was quite frustrating! They should have someone on hand that actually understands English.
Review №8
2021-01-08It was NOT a good place to be. But NOW a BENGALI young amazing man works here. It seems like he knows what he is doing. Super enthusiastic & passionated. I HIGHLY RECOMMEND his service. Love this young dude! Keep up your good work man! 👊
Review №9
2017-07-04I think they are changing their staff at the moment, which is great. Some of the old staff members have no work ethics. You can tell which employees are on their game and the ones that are not. I dont want to order from someone who is grumpy or has an attitude. When I see those crew members I just avoid the store that day. But when you get the good ones, the customer experience is great.
Review №10
2019-07-26This is a terrible DD- Poor customer service, not friendly staff. I order ice coffee and they gave me hot coffee. I order a plain bagel and a bagel twist. I only got a bagel twist. Then the person wants to give me an attitude saying its my fault. I usually goes to Papa johns deli for my food but they were close.