Dunkin in Bronx
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Bronx, Bronx County, New York, US
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Site: https://locations.dunkindonuts.c...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Dunkin in other cities:
The wait line was out the door while the worker behind the counter eating a bagel instead of making beverage orders... I ordered hibiscus iced tea no sugar... Get to work and it taste like pure syrup... not a good way to start a monday morning.. FOCUS PEOPLE AND GET IT TOGETHER... after all IS THAT NOT UR JOB...
A very small anf tight store..serving a wide community, especially staff snd clients of 2 major hospitals. Staff is friendly and efficient but its very uncomfortable during early mornings and afternoons due to the lack of space...area where straw, stirrers and napkin are put out, need to be clean regularly, only one person can occupy this area at a time...I think they need a larger store...even behind the counter looks clustered
They have a very fast customer service experience, they’re actually organized better than a lot of other small or crowded Dunkin shops... you enter the shop, place your order, slide to the left to pay and pick up your order.. I don’t understand why a lot of their other locations cannot adapt to help their customers keep going.
Oct 30 2020 ordered 2 cheese bagel there was barely any cheese . I think the cheese portion that supposed to be used for one bagel was used for two .it is not the first time that it happened many Dunkin’ Donuts locations do that to save cheese I guess. After u bring it home you are stuck with it even if you do not like itIt was a Suppose to be a no contact delivery Not a no cheese .
The place is great and would continue to be not DISGUSTING, NASTY, AND UNHYGENIC..if they would prohibit this drug abuser that defecateS and urinateS just outside of the establishment, cleaning herself with her HAND NOT PAPER!then goes in and grabbing the door to ask for money from the patrons, even in front of their security cameras. Yet just because she buys from them, WITH the solicited money, they dont throw her out. Well keep that customer but you lost this customer and department...
The only thing I can only say anything positive about are some of the servers and the manager. However, everything else about this Dunkin sends me right to Starbucks and thats a 10 minute ride on mass transit. This Dunkin has no amenities, such as electricity to (re)charge your mobile devices even though theres free WiFi. Other locations (read in non-minority neighborhoods) have these amenities as well as the aforementioned Starbucks. Sad in this day and age...
The young lady was very rude, and she used a Spanish derogatory term “Moreno” her statement was “Stupido Moreno” She was saying this to the server who was taking my order. I felt very disrespected and she was out of line for even using that term and even more wrong for using it in the presence of your only customer in the store, WHO HAPPENS TO BE BLACK!!
This spot should not be listed as 24 hours because they always close the doors on weekends after a certain time. It has happened more than once, at different times of the night. The guy stood behind the counter saying that the shop while all the lights were on and no visible reason for the store being closed was noticed. This has happened multiple times after I submitted a mobile order and had my money taken.
I put one star because you cannot rate zeroI was sold a box of munchkins that you could have literally played golf with from how hard they wereWhen I called to complain I was told I’m sorry by the very person who picked up these donuts with a plastic glove by hand and placed them in the boxYou can take your I’m sorry and shove it down your throat with one of those rock hard donuts you sold me and choke on it🤮🖕
Total reviews rating 3.9
193 Reviews for Dunkin 2023:
Review №1
2022-05-18Worst customer service towards customers, the cashier ZAHORA is the rude and pathetic employee of this dunkin. She needs to be fired if you dont want to spoil your clientele.
Review №2
2022-02-17One of the clerks took my order while on her Bluetooth prepared my order completely wrong then had the balls to tell me that doesnt come with that IM THE CUSTOMER I PAID FOR THAT AMD THATS HOW I WANT IT, charged me for it then didnt do it as I asked for WHY because she was to busy talking on her phone while at work very unprofessional
Review №3
2022-05-23Absolutely do not recommend going to this Dunking, since they have so many ON THE GO ORDERS they do not care to serve the people on the line waiting & waiting. This Dunking also has the most RUDE associates.
Review №4
2022-04-18This Dunkin’ is suppose to be 24 hours, i placed an to for order at 1058pm and it was closed, I lost my money and this is the second time they did this! Horrible!!!
Review №5
2021-08-09Love Dunkin when I can get to it. Purchase lemonade with bursting bubbles, love it! So refreshing for summer. Neatest idea ever
Review №6
2022-04-02Employees rude when they mess up a drink. Don’t think I’ll be coming back and I have been a customer for 5 years.
Review №7
2022-04-10I’m boycotting fast food I’m tired of wasting my money on establishment that can do the one thing they was hired to do…. THERE JOB
Review №8
2021-09-29I usually stop by here on my way to work around 3:30pm. This dunkin is always dirty. The counter is full of napkins and the garbage is full. The customer service is so so. They move very slow and seem to cater to people they know. I have been there a few times and I cant say that I have been a happy camper. They always get my order wrong and never make my drink the way I ask.
Review №9
2021-06-18An appropriate place for a Dunkin Donuts! In the heart of the local hospitals plus the outdoor shopping strip also, beside a park. The service here has treated me well, and the staff has always been super friendly. I had informed one employee of a place downtown to get crystals and gems (called Namaste Bookshop); it was a pleasure to connect with the locals! The coffee is good and definitely hits the spot. They have been super efficient and fast in my experience purchasing from there. Also, they do not take more then 3 people at a time, and have a little window on the outside for when our orders are ready-amazing!
Review №10
2021-01-09The worker had difficulty getting my order correct. He asked three times and still got my order correct. He didnt put any sugar in my tea. I only gave him three stars because the line moved quickly.