Outdoor seating
Yes
Dunkin in Wellsville
Categories
Location on the map
Wellsville, Allegany County, New York, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Delivery
No
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Solo dining
Yes
Good for working on laptop
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Coffee
Yes
Comfort food
Yes
Happy-hour drinks
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dessert
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Wi-Fi
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Tourists
Yes
Payments
Debit cards
Yes
Phone: +1 585-593-2420
Site: https://locations.dunkindonuts.c...
Site: https://locations.dunkindonuts.c...
Opening hours
- Monday:5AM–7PM
- Tuesday:5AM–7PM
- Wednesday:5AM–7PM
- Thursday:5AM–7PM
- Friday:5AM–7PM
- Saturday:6AM–7PM
- Sunday:6AM–7PM
Dunkin in other cities:
Comments (151)
Nice and fast service need to refrigerate there donuts tho
Terrible. Waited 22 minutes from order to pick-up for 4 bacon, egg and cheese wraps. They get one star because I couldnt leave no star. Now I remember why I dont go to Wellsville Dunkin.
Told us they would call the cops on us , second time this happened because they didn’t have what we wanted because we wanted a refund. same guys 2
Deathly slow, bathrooms are dirty, manager was very rude. If I could give this place -5 stars I would
My experience was terrible I had to weight 20min for two frozen chocolates with no whip topping and when I finally got my order they gave it to me with the whip topping and when I politely said I didnt want the whip topping and asked for two without all they did was stir the whip topping in and add more chocolate syrup to cover it up. I am not happy.
Worst Dunkin’ I’ve ever been too. I’m not sure why they’re so many good reviews for this location. They constantly have issues with either their ice machine or intercom. You wait in line for 40 minutes to receive gross coffee. They’re the only coffee place in Wellsville. If there was somewhere else to get coffee this DD wouldn’t see business. Only nice thing I have to say is about time the potholes are filled.
Waited almost 45 minuets for 3 drinks and 2 donuts when I got my frozen hot chocolate it had peppermint in it and was barley half way full my donut was thrown into the bag the bathroom was gross i will never even consider ordering anything from this dunkin ever again and I strongly advice u not to either
This is one of my top 5 DD! The staff is incredible. Store is very clean and well maintained. Plenty of parking. Easy on and off of I86. Really great location. I think its time to visit again!
Usually I get wonderful coffee from there but sorry to say today truly ruined it for my husband and I. He had a code to get a Free Coffee. He wanted a large, hot, French Vanilla latte and I wanted a large, hot, caramel swirl. She entered the latte as iced which couldnt be used with the code and there was no possible way there were 4 swirls as the order sticker showed and the latte was bitter instead of creamy. She did change the iced to hot but the transaction was already completed. So instead of paying around $3.00 for coffee, we paid almost $6.00 for coffees that that taste nothing like they should have.
Drive thru very friendly early in yhe morning and accurate , even with huge orders.
Listen, I’m a Dunkin’ fan, and for what it’s worth I used to favor the Wellsville Dunkin’ until the apparent sudden decline. Today was the peak of disappointment. I went to Dunkin’ for an iced cold pumpkin spice iced coffee and was handed a luke warm cup of coffee with MAYBE a single iced cube rattling around in there. I had no choice but to complain because the coffee isn’t cheap, and I wouldn’t have drank it. The worker told me they are running low on ice and asked me if I wanted more. I would have liked to have known that before I paid really. I would have rather had a cup of hot coffee. Also, buy some ice before this kind of situation comes up. If your franchise cannot buy ice with the constant overflow of business there are bigger problems that an ice shortage. I will be dumping this waste of a coffee out. The corrected coffee was still not iced appropriately.
Out of almost everything! Offered me some dry stale doughnuts, grill cheesecwas good, nut still didnt even get my entire order! Menu in drive through is pretty rough guess... I guess it doesnt matter if they do not have anything on it! 🙄
I had an awful experience yesterday that left me upset. While ordering the worker had attitude, and was short, and sighing when I asked questions. I understand she was busy but it really left me upset. My order was a simple one, and easy. The coffees were made perfectly and I really enjoyed them as usual!
The young lady who waited on me did so, unabashed, with a smile, even though the laite machine wasnt working and made for me the best laite I have ever had. No complaints, no visual signs of frustration, held her head up presented me my order then told me to have a wonderful day. Ill never forget it. She definitely deserves a raise and to be appreciated.
This is the worst Dunkin I’ve ever been too. They take forever on orders I stood inside for 20+ minutes waiting for my online order while they had 12 people in the building and 10 online orders on the counter and they did not even touch them. I will not be back this place sucks.
Terrible. They had 0 donuts. Dunkin DONUTS HAS NO DONUTS.....very early in afternoon, couldnt make any of there signature drinks they advertise and literally the only thing they could sell me was a hot coffee or a muffin......I wont be back....either management here stinks or dunkin DONUTS should close its doors!!
Drive Thru is very slow. The inside of the store is not well cleaned. Floors, Walls, and counters are dirty. Glass windows look as if they have never been cleaned.
There are potholes in this parking lot literally a foot deep. Their workers do they best they can given how understaffed they are at times, but the owner doesn’t seem to invest in its appearance. Very beat up. Shame
Never go inside during morning (7-8am) drive thru traffic. You end up having to stand there at the register for a good time to get service. Have a dedicated attendee for the inside part and the rest at the drive thru. Overall the food and drinks are always great!
The person that took our order and waited on us went above me on and even though they didnt have in stock what we wanted his recommendation was good and makes us want to go back
Kid threatened to call cops over a refund on donuts they never had
Terrible... 3rd time I tried it. 15 minutes for a coffee. Never again.
They are very courteous to customers. They try very hard to get orders out as quickly and efficiently as possible. They maintain a professional attitude even when customers are difficult
Foods great, wait... Not so much. Parking lot is arranged in a way that the drive thru line blocks dine in customers from being able to pull out if there are more than two cars in line to order. Not sure who the genius was who planned that..
I try this place again and again and seem to be disappointed more each time I go back. Its sad because when they get my favorite drink right, its great. When its not right its awful. Ive had many times where I go and the drive-through staff has been rude. Only reason I gave it two stars instead of one is for two reasons: 1. The donuts are great. 2. When they actually get my drink right it is good. Prices arent terrible; but they are terrible when the drink is wrong 80% of the time.
They are ok. When we went here they got our order correct and were polite, but they were slow. Agonizingly slow.
Service is inconsistent and the hashbrowns are always soggy.update: this morning ordered avocado toast with bacon. there was almost no bacon. my boyfriend ordered a medium hot coffee with 2 Splenda and 4 cream. he got a medium hot coffee with 2 Splenda, 4 sugar and no cream. staff is in outer space. it took forever to even get from the speaker to the window. the parking lot is a death zone of potholes. whoever runs this place clearly doesnt care. wellsville should invest in a different coffee place.
Love dunkin coffee but the wait time is getting to be ridiculous over 20mins in line an just left had to go to McDonalds to get ice coffee an I dont even eat McDonalds an we werent even the only ones that left🤬
Dunkin Donuts is one of our favorite coffee places! Its not just about the coffee either... my wife is a HUGE Dunkin fan and goes through the drive thru almost daily. Over time the staff started to learn and recognize not only her car and the large, hot french vanilla coffee with cream and sugar she likes each time, but they also started handing her a small straw with each coffee as she always asked for one! Many would say they are a chain coffee shop but when you get personalised service like that I dont see how much more home town you can be!
Food is always great from here. The employees are courteous but not friendly... If that makes sense. I guess its business first but that doesnt take away from the quality of food and coffee, which is always good.
Just once I would like to get the food and coffee I ordered. The drive thru has gotten the wrong order every time I have been in. And when you go inside not only do they mess up your coffee order they forget the food all together half an hour wait for already prepared donuts because they do not pay attention to their orders. Should be more concerned with quality of service over quantity.
Its Dunkin. 😁Quick service.Coffee has always been good. I recently purchased a DD tumbler and I LOVE IT! It keeps my drinks the wanted temp for quite a long time. An my refills are only like a buck!! A dollar refill and .79¢ donut for my kiddo...A win-win for Mama! 👍
Used a mobile app to order (and pay). Pulled up to the drive thru, sign taped to screen, drive thru broke, come inside.Parked, went to door, all lights inside and out on, door locked.One person inside. Not coming to door.No sign saying closed.Sat outside emailing Dunkin about a refund on my app, watched people walk up and rattle door, watched people drive thru and park then go rattle door.Perhaps if you are going to close:- Notify App- Turn off some lights- MAYBE POST A SIGN SAYING CLOSED!!!!!
I come here daily for my morning coffee
Some machines were broken several visits.
Not impressed with the staff. I put in a mobile order 5 to 10 minutes before I got there and they didnt know anything about it. Staff was nice, thats my only compliment.
I never thought I would miss Dunkin Donuts when I moved from Boston to San Diego, but I inexplicably find myself occasionally seeking out their coffee in the morning when I travel back east, even though I generally find their microwaved food items to be an unforgivable transgression against humanity. Do you like soggy hash browns? Croissants that are born stale? Donut frosting that tastes like cleaning products? If you do, then add a couple stars to my review. On principle, no Dunkin Donuts can ever get more than 3 out of 5 stars from me.In Wellsville, I did not need to look far for the Great Dunkin Devil, as I was staying at a hotel that shared a parking lot with one.Dunkin Donuts coffee is consistently smooth and lacks nearly any bitterness, which makes it a bland coffee that pleases non-coffee drinkers (like me).Wellsvilles Dunkin Donuts location was typical; same interior design and menu items Ive seen everywhere else. The restaurant was generally clean, and offers free wi-fi. It is a bit busy in the morning, but not a long wait in line. On one morning, I was served a coffee with cream and sugar despite asking for cream only. (I didnt realize until after I left.) These screw-ups are not uncommon at any Dunkin Donuts location.Coffee was how I remember it, which is to say that it was pretty much forgotten shortly after I was done with it.
Food was good. My order was Angus Steak&Egg and my friend got #4 (Sausag&Egg&Cheese). However, flies were around the table and over the crossan on the shelf behind cashier!!!!!! It was hot and we were sweating!!😪 Low speed Wifi, even cant connected!!!
Everyone was friendly, the coffee was on point. They never mess it up
The coffee had no sugar, caramel or creamer tasing. I ordered the caramel Latte and it was DISGUSTING. It tasted like straight black coffee and the picture is very misleading. The staff is very friendly though.
Consistent screw ups in drive thru. They forget items, or give incorrect items. Theyve even given my sister hazelnut, when told about her allergy beforehand.
Ive been here several times. Every time there is an item they are out of.
My Grandma and I drove from Coudersport PA and we wanted a donut and a carmel iced coffee and we pull in and it seems empty and on the website it said that they closed on Saturday at 10pm and we go to the door and it says 9pm and one of the crew members came out and offered us a free donut.. They need to change the website to 9pm... and the door said 9pm but the website says 10pm, you guys need to change the hours for the Wellsville NY Dunkin Donuts...
Dunkin is my daily dose of pep!! Wait time in drive thru can be lengthy!
Drive thru is slow, and the girls working it were rude and they did so much eye rolling when asked a question... now I remember why I dont go in there much anymore... very disappointed they havent gotten help that is actually polite to the customers that are spending their money on the ridiculously over priced items...
Decent food and donuts. Service a bit slow-ish
Most of the time this place is pretty good but u have to keep an eye on things,young kids make a lot of mistakes
Bad bad bad service, only coffee shop in town and the place is dirty and the service is slow slow slow
I generally like Dunkin Donuts, the day of my visit the staff appeared to have a little attitude, maybe busy not sure but the experience was not as good as I have had other places.
Bought two donuts and a small coffee... The donuts HAD TO BE AT LEAST three days old... The coffee was Soo watered down, VERY unpleasant service, rude employee, dirty bathroom... What a waste of my time and money... Never again!
I love thier iced coffee. Service is great. Even the trainees are quick.
They always toss their donuts by 8, hardly ever have prompt service and you wait for orders they often get wrong
I love here frozen chocolate drinks we visit often.
Line out the door, only 5 inside at a time. Staff was friendly and helpful.
Great drinks, only neg is the constant employee turnover which slows down service.
Love the staff. Theyre kind and remember your order. Always a good experience.
The lady messed up my order then said “fuck”. Not important
Love their service. If you have a compliant, they are always eager to fix the order and please the customer.
Waited a little while....burger was extra light on the condiments.
Dolores is 94 years old and claims that it should be a donut a day keeps the doctor away! so we got two glazed donuts tonight.
A nice place. Coffee is great, food is great. The people working there are very nice
The folks here are friendly, upbeat, and fast! Great service :) They know the names of the regulars and that adds a personal touch.
Clean store. Friendly staff. Still can’t get the milk and sugars right though… :-)
Coffee is so-so, clean, prices are fairly high for what you get. They keep the temperature as if they were using the place like a meat locker.
Food did not taste right had them make it twice still didnt taste good, called manager went down got new food mine still tasted awful but the others tasted right after 3 times!!
Why go there drive threw to be protected, when the window person does not even wear her mask properly.
Good service, hot coffee, nothing awesome, nothing bad, thank you cinnamon girls.
Food and coffee great drive threw good service employees very friendly
We are dunkin donut junkies
Will go back
Only one server had their mask on correctly.
Ordered a coffee and it was burnt. The coffee had been there way to long!!
Nice ladies working. Delicious bagels and friendly service
Some of your employees do nof even care if they have a job.. Fird them please?
Worst bacon egg and cheese breakfast sandwich I’ve had in a while. Waste of money.
It was fast and accurate. Cant ask for more than that.
Lines can be slow and long
Iced Mocha coffee?? Yes pls
Very friendly staff, very good service
Slow burnt bagel and way to much butter it was nasty.
Pricing is okay, they offer a lot of choices for a small local place.
Friendly, hard working staff. Drive through intercom was out of order.
There is always one girl that has the WORST attitude and is always snippy.
Check your order before leaving!
My sister works there so I get great service
Their donuts are terrible. Just frozen donuts thawed out.
The new girl at the window will need to improve on her people skills.
The coffee tastes terrible and they burn everything they touch
Love me some dunkin donuts
I placed a order on the go but I picked up the wrong order when I went to pick up.
Rather slow service, always out of doughnuts.
They were terrible on making the process quick, I waited in like for 25 minutes!!
Typical dunkin... You get what you order half the time.
Staff overcooks brkfst. & doesnt seem to want to work there, ( at some....stores only).
Quick polite and always friendly
Love the coffee but mostly the people
Coffee is good. Fair service
THEY MAKE GOOD COFFEE AND DOUGHNUTS
Great donuts and a clean dining area.
Its okay but to expensive for for quality
Got there at 8:45 and the doors were already locked
My favorite of all coffees.
Donuts are always fresh and employees are always friendly
Im not crazy about styro foam cups
Very slow service!!! Not very friendly at all.
Good food, slow service
Love refilling my cup at DD....
Love e the coffee service and food
Its Dunkin Donuts, what more can I say?
They never ever ever have Boston Cream . Ever.
Needs stock
Need to move alot faster in am
Over busy, slow and not enough help there
Convenient , pricing reasonable, good and taste good
Free WiFi and coffee, latte, macciotto
Love the multigrain bagel!
Wow..
Food was great and fresh
Its a Duncan donuts. Coffee and a donut
Love dunkin
Love there ice coffee
Very satisfied with everything
My kids like the donuts
I love it
Good place for coffee
Quick, good staff.
A little on the slow side...
It was ok
Good
Ok
Good friendly place to it
Service with a smile :)
Clean
Love the coffee
Great coffee
Great coffee
Good donuts
Great location
Quick breakfast
The store Was Clean, I was greeted at the door, everyone was smiling! very nice crew
Great mocha macchiato
Total reviews rating 3.6
151 Reviews for Dunkin 2023:
Review №1
2022-07-07We went in for some coffees and a Wake-up Wrap for myself. We were greeted with a smile; the entire staff was friendly, and they were all working hard and seemed to enjoy working together. The coffee was piping hot and delicious! It felt good, from our perspectives as customers, to be treated so well. Thank you to the entire staff of the Wellsville DD! See you next time Im in town.
Review №2
2021-09-12I ordered using the mobile app and when I went up to the speaker, they informed me they were out of what I ordered. I asked them if they could cancel my order and they told me to speak to the manager at the window. So I waited in line and the manager came and deeply apologized for being out of what I ordered ( because they got swamped earlier in the day) then she gave me a $10 gift card! Which was super sweet. She asked if I wanted to exchange it for anything and I just asked for a refund. She gladly applied and I got my refund back. Just wanted to say thank you for being so appreciated of the situation!
Review №3
2022-06-02Orders regularly incorrect. Today I stood at the counter indoors, no line, while the staff took three orders from the drive-thru and ignored me. So I left. Ill stop at Jara farms for donuts, theyre so much better anyway.
Review №4
2021-04-14We used the drive-thru at the 38 W. Dyke Street Dunkin Donuts location in Wellsville. We received our order correctly and the staff was friendly. The coffee was perfect. My favorite experience was the fact that the donuts you purchased were placed in boxes. I always hated when I received my donuts in a bag because the jelly or powder or chocolate would get on each other. I dont always want to buy a half dozen or dozen of donuts. Wish that all franchises follow the same protocol.
Review №5
2022-03-25This is without a doubt the WORST Dunkin’ I have ever been to in my life! I just pulled into he drive through with 4 cars ahead of me and spent 47 minutes for them to get my order wrong! Thank you Dunkin’ for making me late to work 👌🏻
Review №6
2022-06-03I give this Dunkin a 3 stars because its not really good sometimes it is sometimes its not good just the food is not really good the café is good they mass my up a lot when I go but when I get the right café the staff is nice and some is really not nice but I seen a lot that was nice.
Review №7
2021-11-12Usually they do a good job on my order. But the last 2 times I have been there I waited in the drive thru line for 20 minutes (I watched my clock in my car, it was 20 minutes both times) and the lady made my drink both times and just set it on the counter and left it there. No one was coming to the window so I couldnt ask if that was mine. Finally when someone came I asked if that was my drink and she goes, oh sorry I forgot about you. I literally only ordered a frozen coffee. They almost never have ice either.
Review №8
2022-06-30Didnt have any thing we wanted to order no coffee no toast nothing and the guy was really rude
Review №9
2022-04-07Staff is incredibly rude, takes forever to get your stuff, and they close way too early. Might as well go to Hornells Dunkin Donuts. You wont regret it.
Review №10
2022-03-25Seriously just us the best experience I have every had!! Thank you to the gentlemen that did my order!! Chris you rock!! Thank you from the bottom of my heart!!