In-store pick-up
Yes
Dunn Tire in Batavia
Categories
Location on the map
Batavia, Genesee County, New York, US
Service options
In-store shopping
Yes
Delivery
No
Health and safety
Mask required
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Toilets
Yes
Wi-Fi
Yes
Planning
Appointments recommended
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 585-344-3595
Site: http://www.dunntire.com/location...
Site: http://www.dunntire.com/location...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–4PM
- Sunday:Closed
Other Tire shop Nearby:
Dunn Tire in other cities:
Comments (199)
I happy that you guys were able to fix the car , but disappointed to hear that you couldnt rotate the tires being that you had to take the tires off already to do the breaks. The tire rotation should had been free of charge. Courtesy sense I spent over $700.00 for the breaks .Safe to say that Im going to look for another service store in the future.Lenin garcia
Honestly best place I have ever went to. Very friendly service and FAST service too. Very clean place as well. I would go back to them. 100% recommend if you have car issues 😊
As always, we are very pleased with the Batavia Dunn Tire. Friendly and speedy service. We had a back-to-back appointment and they we on time for both.
Excellent customer service! They got my car fixed up and were also amazing with my 3-year-old son.
Great service and friendly staff!! Will get all my tires here!!
The staff is very helpful and friendly. They rotated the tires that I had purchased from them last year and it did not take very long at all.
Batavia Dunn Tire is always so wonderful. The staff is friendly and the guys get their work done and done right. Never an issue.and again on Monday the 14th, 2022 once again on top of their game, friendly, hardworking and always a pleasure to take our van too.#10 and above in our book
I wouldn’t get tired from these guys if they were free! One of the biggest rip off companies out there !
Great experience at Dunn Tire the past four weeks. Had to get new tires for two vehicles, (ouch!) and they were quickly acquired, appointments made, and I was out the door in the time quoted. Very professional and helpful. I felt like I was in great hands at all times.
Was pretty good place got in and out quick.kinda epensive tho 160$ to get 4 tires put on
I called the Batavia Dunn Tire yesterday morning regarding the issues with my tires. They took me in immediately, finished the auto work in less than two hours, and were nothing but respectful and kind throughout the entire experience. I can’t thank their crew enough for being so patient and attending during what would’ve normally been a stressful time for me. The employees who work here are all incredible. I would recommend their services to anyone.
I ran over a nail yesterday and without question the team took my car and fixed the leak. They’re the best and did exactly what i needed in a timely fashion.
I love going to Dunn Tire, to have my tires switched out. Very friendly environment and decent pricing. They are also very knowledgeable about tires! Would 100% recommend
The shop was able to get me in the same day. It took about an hour to put new tires on the car.
After a rough visit, they went above and beyond to get my vehicle fixed! Accidents happen, but they really do make it right because they appreciate their customers! I will be back for tires or any work I need again.
Great customer service!Staff is knowledgeable, professional, and gets things done in a timely manner.
Dunn Tire is my car go to placeThey are knowledgeable fast and friendly..I highly recommend them
They were okay. Not really professional at all definitely took their time very slow and they forgot to put a cap back on my tires and they tried telling me when I get home I can take the tire off when I have time and put it back on. I said thats not gonna happen and when I spoke to the manager he said yeah we can do that for you Im so sorry. Then when they had to put the cap back on they gave me like attitude and you can tell they werent happy they had to do their job again because they didnt do it right the first time. Only giving two stars because the job got done and they got me an appointment quickly. But as far as everything else idk if I would go back
Only one star because it won’t let me do 0. First I drive to dunn tire to find out there is no dunn tire at the given address on apple maps but instead it is on another street. When I finally make it to dunn tire for my appointment I made online for an inspection, they told me that they didn’t have their inspection guy? I tried calling 2 or 3 times in advance and sat on hold for 10 minutes each time. I asked how I was able to make an appointment for something they couldn’t do and they told me that they call to confirm appointments and would’ve told me not to come in however I received no calls. I asked about how no one answered my phone calls and they asked if I wanted a job because they were shortstaffed? I cannot believe how hard it is to answer a phone these days, give these boys a raise!! This is the second auto place I have went to and they both didn’t have their “inspection guy” but at least the other place told me before I drove all the way out there! Where is my free inspection Dunn Tire??
I needed tires, handled very professional. They told me it would be a little bit asked if I had time. Got me in and out as promised. Fantastic service.
When I called Dunn for pricing I spoke to Cory at the Batavia store. He was informative and professional and able to schedule an appointment for me, he was easy to work with. I found pricing to be fair, all in all it was a good experience, thank you.
Corey worked with me when it was discovered that the tire size recommend for my vehicle would not fit. So the tire I chose would not work. Apparently an option was selected that put 18 inch tires on my truck which is not a popular size. Corey found that they had a set of 4 tires the correct size and worked the numbers to get them in my budget.
My appointment was for 2pm the gentleman said upfront they were running about 20 minutes behind asked if I wanted to reschedule or wait so I waited and they still had it done in a reasonable amount of time I would recommend
They are always fantastic at Dunn! Always do their very best to get you in asap, are good at what they do, dont try and sell you things you dont need, and have the best customer service! Great job!
Always effective and efficient service. People are professional and courteous.
I went in for a flat repair and was taken care of very quickly and professionally. I bought my tires there last summer and was treated extremely well also. Dunn tire will always get my business.
Went to Dunn Tire to replace a flat tire from a puncture. Very nice to deal with..took about an hour to get the tire replaced. They even put my spare tires away in the trunk. Waiting room is small, 1 chair so be prepared to walk over to Dunkin across the street to hang out while you wait.
Dunn tire in Batavia was probably my best mechanical experience…. The person (male) up front at the desk was the nicest person ever. I am not just saying this bc he got the job done, but bc he was smart and knew his stuff. He even hopped in the bay and helped one of the mechanics put the tires back on my truck to get me out of there faster. Overall Dunn tire in Batavia ny was very professional and very nice. Had no problem and plan on going there in the near future.
I took my 2009 dodge ram to dunn tire and had 4 new tires and an alignment. They made sure everything was good. Taking some extra steps and you cant beat the price. Best price I found around the area.
This DunnTire in Batavia has to have the best customer service I’ve dealt with. The manger Will who happens to have a great name was very helpful. All employees friendly and even remembered my name and vehicle info. Walk through the door and they already have your stuff entered into the computer. Fast service as well. I would highly recommend this place to anyone.
The staff over at Dunn Tire are great I had a huge issue and as busy as they were they found a way to squeeze my vehicle in and and helped me tremendously.
Fast and friendly service. They went above and beyond expectations. So glad to have them in my town!Stopped in again for a state inspection. Got the same fast and friendly service.
I had a slow leak and they got me in for an appointment first thing the next morning. Friendly techs and got me out the door quickly.
Extremely great customer service! A gentleman named William was very helpful, patient, and reassured everything would sail smoothly for my flat tire repair. I was in and out very quickly with no difficulties whatsoever. Highly satisfied and would recommend again!
I went to Dunn for a car inspection. Appointment was on time and great service.
Dun Tire is Batavia had great service and was able to help me get back on the road in twenty minutes by fixing my flat tire. They were kind, courteous and very professional. I highly recommend and will be going back when I need new tires.
Great service, great deal! In and out in less than an hour.
I absolutely LOVE Dunn Tire! The staff is wonderful! Theyre always in good spirits and patient when I dont understand auto terminology. Plus, they get my car in ASAP and the work is done quickly and efficiently, not to mention for a reasonable price. Ill never go anywhere else unless I have to!
After working a night shift at the hospital I arrived at Dunn tire prior to its official opening. The manager was good enough to take me early and get me out within 45 minutes… The only problem is the tire is still leaking. So the experience was good in regards to being seen, but the results are very poor I will now have to return to Dunn tire to have the tire relooked at as it is still losing air. I’m appreciative to Dunn for normally doing a good job but disappointed that now I have to spend another hour there in order to get my tire fixed. Thank you!
Came in for an oil change, very friendly, professional, prompt. After leaving noticed two bolts from the plate beneath the engine either never made back onto the car or fell out soon after, leaving the plate hanging dangerously close to the ground. I would return, but inspect your vehicles closely when picking them up.
Took my vehicle in for alignment. Was in-and-out in 40 minutes thought that was great rich the technician was fantastic truck drives beautifully I would definitely use them again
With a replacement tire sale already assured, the Batavia team saved us $60 by offering a plug/patch solution for our nearly new tire. Very impressed!
Both employees I spoke with , Will, and I forget the other guy, were both so helpful and informative. My jeep went In on time, which never seems to happen at other places, and the job was done in a timely manner. I will definitely keep coming back to the Batavia store in the future.
We thought they were awesome! Bought 4 tires, would go there again!
Very quick great prices. Cory had me in and out in short order
Dunn tire Batavia New York. The staff is a very professional well presented and experienced. They took care of all my issues and advised me on future repairs. I appreciated that very very much. I plan to use them again. Thank you!
Great service, tires and price were awesome. Mechanics professional and knowledgeable about products. Highly recommend Dunn Tire!!!!
Very good experience and all four tires were on the car in less than one hour. I’ve dealt with Dunn for many years and always have a good experience.
The manager (Ed) was very helpful and courteous, not only to myself but to other customers as well, which I witnessed firsthand, while I was there. The total inclusive price for the tires was about the same as the Dunn Tire competitors in the area. The scheduled appointment went off without a hitch and the time projected for completion was right on. Overall the experience was excellent.
Dunn Tire provides prompt, thorough and courteous service. Through their communication with me I know they care about my needs as a vehicle owner and I appreciate it!! Thanks guys!!
Will went above and beyond to help me get my tires done. They were very quick in getting the tires on . I wax very impressed with how well I was treated. Very nice people to do business with.
I had to have a blown tires replaced. They were the less expensive option from other shop I looked at and they had my new tire on in 39 minutes. Staff is friendly and knowledgeable. I will go there again. I will recommend them to my friends and family.
They were courteous and friendly. Work efficiently and got us in as soon as possible. At the right price that fit our budget.
My oil change and tire rotation was on time, efficiently completed in a timely fashion. The staff was extremely nice and knowledgeable. Everything was explained to me and the price was reasonable. I always come here for service.
The manager Will is a very nice man and very knowledgeable. The staff at this particular Dunn Tire do their best to get you in and out at a affordable price. No scams.
The guys at Dunn were very friendly and accommodating! They were also honest. Easily could have just tried to sell me 4 tires but they fixed my bad tire and discussed with me when I really would need to get new tires! I will be returning!
It was a short waiting time and great staff that were happy to see I did my own work on my own vehicle!!!
Great servicel, professional n friendly staff..had schedule appointment and they serviced my car exactly on time..will visit again guaranteed
This was my first experience at Dunn Tire and I am glad I phoned them. They were able to get me in the same day that I called. They were very helpful and honest. Thank you Dunn Tire for a great first experience.
My daughter dropped off her car yesterday for an oil change and tire rotation at the Batavia, NY location. I received a courtesy call regarding the type of oil to be used after they discovered the previous oil change (not performed at a Dunn location) used a partially synthetic oil blend when a full synthetic blend is recommended by the automobile manufacturer.Dunn could have assumed which type of oil to use but instead called me to discuss prior to performing the work.I primarily visit this location for all of my cars and have recommended Dunn to family and friends. In an industry where the general consumer could easily be taken advantage of, I have never been misled or urged to purchase additional unnecessary services.I have used Dunn for almost 20 years and will continue to do so.Thank you Dunn Tire!
I made my appointment on line to have my seasonal tires changed. They were right on time. Very pleasant to work with. We encountered a problem with one tire a couple of miles later and when we called the store the manager Mitch, came to my wife’s rescue. Changed the tire. Mitch discovered a small hole caused by road hazard. He was very helpful and professional. I gave Dunn Tire five stars because you didn’t offer six. Highly recommend their products and service.
First because Im women ,I feel I was taken advantage by being force to buy all four tirer when I only want one and because I had my truck toll there because it was closed place and I call few place told me never heard it state regulations to buy all four tirer because money hungry business and soon see a women let take advantage because think women our dumb when not so for your information ,I deserve half of my money because they force me to buy all four due to state regulations when there no honest place so I call buffalo dun tirer and they said never heard such thing ,u have buy four tirer due state regulations so too all women out there ,make sure u bring your husband, boyfriend or men that u can trust because take advantage at bative,ny
Great service every time Im there. I take my personal and company vehicle to the friendly and knowledgeable staff at Dunn Tire in Batavia.
I have had nothing but positive experiences with Dunn. The Batavia location was great yesterday! They quickly took my car in and offered me options and ultimately installed 4 new tires in less than an hour even though I did not have an appointment.
Very friendly, and did a great job. The technician that worked on my vehicle was awesome and answered all my questions. Great employees!!
What can I say.....thats the reason why I give you guys my business. Your manager yesterday was very nice. The price quote I was given by Josh was amazing. The staff were very respectful of my vehicle while working on it, and did a outstanding job!!!! Keep it up guys at Batavia Dunn Tire👍🏻 Youve DEFINITELY earned my business!!!!!!!!!!
After putting my snow tires on the manager (Will) in Batavia NY called to tell me he broke the arm of my hatch back and that “they don’t perform that kind of work”. when i asked if he could help with repairing it he said “no, i am not helping with one penny of this repair” and “if i didn’t like it i could take it up with Dunn’s lawyers”. Then he hung up on me. i never raised my voice. i never got upset. i remained respectful. The only crime i committed was choosing Dunn tire. i am stuck with the cost of repairing this myself.
The service was fast, and gentleman at the counter was a grumpy no personally guy Id assume ready to go hostile.... Pretty snappy he wants you to wear a mask due to covid but not a hesitation grabbing the cash from me with no gloves.... Anyways be great if he was more friendly or personable.
I had a tire going soft with a screw in it while traveling on I90. They got me in and fixed. Great people and great service.
I experienced stellar service at the Batavia location. They were able to get me in spontaneously after I had to cancel my appointment. I was losing significant air in my front tires (snow tires not purchased from Dunn). Not only did they diagnose and solve the problem quickly but they were careful with my expensive lug nuts (Yeah I’m that guy). And the topper ...they did it at no cost to me! Needless to say I was very impressed, grateful and will be returning in the future. Thank you Dunn Tire Batavia!Mark
Called in the morning and got a same day appointment to replace a tire at a very reasonable rate. Very happy with the service!
I went for a routine oil change and tire rotation. Had immediate great service! I explained my check engine light was on and my car was not starting very well. They checked the codes and took the time to explain what might be the issue. Even though they could not help me by repairing the issue, they did in fact help me be aware of what I needed for my vehicle to be fixed. 5 stars all day!!!
The staff and the guys in the shop ARE second to none. No one offers better customer service in Batavia than the guys at Dunn Tire. Strongly recommend them to everyone!
Outstanding customer service.First, they found an unexpected problem, which is generally a red flag for a customer. Second, they were willing to acknowledge that it may have originated out of prior work at another Dunn Tire location. Third, they not only took care of the problem, they went over and above to make things right. The Batavia location is top notch!
Veteran Friendly!!! Outstanding Customer Service and Appreciation. Absolutely fantastic service from every single employee within this location. I was and am truly outdone by the professionalism of this Staff! Above and Beyond Standards! Dunn Tire of Batavia youve created a Forever Fan. Thank You so very much for everything!.
Dunn manager gave us a price quote by phone that was better than a quote we had just gotten from a so called ‘discount’ tire store.Dunn manager kept his word.Dunn manager worked us into the schedule. He had learned we were on our way to Connecticut.Dunn manager called someone back early from lunch break to help with the additional workload to the schedule so that we could quickly get back on the road.
Honest. Great customer service! Too often mechanics try to over charge or straight up find imaginary things that have to be fixed immediately when a woman brings her car in. Im literally waiting for one to tell me I need a new flux capacitor. This place is definitely my go to shop for repairs. Thank you!
Pleasantly surprised how good these guys are. Took care of my problem at a very reasonable price. Very courteous and timely. This will be my future place for tires and related services. Thanks Dunn Tire!
Appointment was on time, service was great and employees did a great job. Manager Will was very customer oriented.
The tires didnt look new. They werent shiny like new tires usually are. Made me a little nervous but Dunn has always been good to me so I will trust them. I will say the worker smelled like he needed a bath. When I got in my car it smelled. Luckily, opening the windows helped.
As always the guys at Dunn Tire were right on as far as service and quality of service. Ive purchased many sets of tires from Dunn and they just do a great job with the sale the installation and the customer service after the sale. Its always a five-star experience here at Dunn Tire!
I went in to the Batavia store to have my winter tires put on my car. They installed them in less than 30 minutes. I was very pleased with the fast, friendly service.
We had just hit left on a road trip when our front tire started making a loud noise. After a short detour to Batavia, the staff at Dunn Tire looked things over, took a test drive, and determined that we had noisy rotors, but that they didnt need immediate attention. We were on our way with peace of mind, at no charge. I also appreciated the safety measures in their shop during the pandemic.
A year ago this would be a 5 star review, but recently my wife had a bit of trouble at a branch we don’t typically use. She got a bit of the “dumb customer routine” trying to schedule the 8000 mile rotation. Be more cautious with your customer service and Dunn will be 5 stars. Good deals and honest service
Zero stars. I will NEVER give these guys my business. If you dont want the backstory skip to the second paragraph....At first I thought that they were pretty much the best because I called everyone around looking for last minute snow tires and they were literally the only ones that had my size in stock. I called on a Monday and they said they couldnt squeeze me in until Tuesday. Fair enough Ill take a day off of work and make it happen. By some miracle of a greater power I got a call from my local tiny little town shop who told me that they just received the exact tire I was looking for and could get me in that day. They got me in and out, AND for a cheaper price than this Dunn tire could do.This is the second paragraph....After finally finding my tire at my local shop for a quicker and cheaper price I called back this Dunn Tire to cancel my previously scheduled appointment. He answers the phone in a hurry and said they were super busy and asked if I could hold. I said yes. He didnt place me on a real hold, he just set the phone down on the counter leaving me to listen to everything going on. He was setting up an appointment with an elderly man. After said elderly man left this employee proceeded to talk to his co-worker about how he didnt want to make the appointment with this man. He gave the customer a lengthy wait time to try and turn him away but he was so easy going he couldnt say no. The employee then proceeded to brag about how he had made $3500 today and didnt want anymore work so he was trying to push customers away because he didnt want to do any more work. He was bragging about how he had 3 phones on hold (me being one of them) and that the 4th phone line just kept ringing. He also spoke of how he hoped his child had a snow day tomorrow so he could call into work because he made enough money today that he didnt need to accept any more jobs. All of this being discussed while I was on hold because they were oh so busy.I finally got a response from the worker trying to be polite. Thank you for holding I apologise for the wait we are extremely busy.I called him out on his BS, cancelled my appointment and will never call here again. I hope my review costs them a few new customers because honest people deserve honest service.......and this is not honest serviceEven if you were the cheapest and fastest (which you werent either of those) I would never consider giving you my business anyway.Good riddance
They always do a fantastic job! Very happy with the whole experience! Thank you!
Fair and fast service got my tire delivered to them in 48 hours .....even though they couldnt get it on the car for me through no fault of their own really.....my car had a lock lug nut on each tire and i bought the car used and well year later now I realize there is no key lug anywhere to be found in the car never was cuz i would have seen it and knew to keep it ....but did not think it would be an issue because they are BMW factory rims they are not aftermarket so i thought they would have a master lug key for bmw ford chevy dodge etc.....and it wouldnt be an issue but it was they didnt have one that fit so ....but I appreciate that they called me before they even attempted to try and get it off because most times u can get em off but it will cause slight scratches on ur rim in the lug hole lip so they called before they tried to get the ok where alot of places would have just tried and denied just to make the money so i appreciate that alot .....they also didnt try n get me to buy a whole set and lie and say o these tires are about shot blah blah blah none of that BS ....even after they called me back and told me they couldn’t get it off after i gave them the ok to try and the slight scratches would be ok cuz it had to be done they didnt try n sell me anything else ....but in the end he got a sale because i bought the tire from the and had to take it else where to get the lock lugs off and tire put on .....so all in all they were good to me no pushy sales ..no trying to get me to buy optional items you NEVER need EVER ....no lying saying i need all new tires and scamming me out of 1400$ just friendly and honest staff i will def try again in the future if i need tires ....after i get the rest of them dumb locking lugs off the tires !!!!!! Always read the fine print and make sure your dealer tire place etc NEVER puts those on uour car to try n trap you into always having to go back to tjem because they do and will do it !!!!!
Only issue I had was the unavailability of the tire I selected on the website. The office manager did however contact me early on appointment day and get a same price and quality replacement. The service went off without a hitch after that.
Courteous, Knowledgeable, timely, way better than Firestone, bought new tires there and they didnt put enough air in them, thus the tires cuped, Firestone people deserve idiot awards, Will Wallen needs a super store or get a management position to help Dunn Tire to grow quicker than it is, Ty
Great job, good friendly service & good price!!
Very happy with pricing on a new set of general tires. Service was spot on. They reset my tire pressure monitoring system n/c.
They fixed my tire that had picked up a very large screw. The staff was courteous and professional throughout my visit and they did not charge me for the repair! That was so nice of them, businesses don’t do that anymore! I will be going back to buy my next set of tires there for sure!!!
Very helpful employees, didnt try to oversell me which I appreciate being a female who has had mechanics in the past try to rip me off. Pricing was very fair, better then expected. Will definitely use this place in the future.
They got me in right away except they told me my four tires would be changed by 1pm. When I showed up they were just putting the car in the shop at one saying there was an “incident”, finally got the car at 2pm and when I was driving home my sensor in my back right tire is now not working. Finally the tires do not look like they were put on with any kind of care whatsoever.
The guys at Dunn Tire were absolutely awesome! Service was quick, thoroughly explained and had me leaving there smiling ear to ear. Thank you so much for all your help!I would highly recommend this location to everyone.
Dunn tire did an outstanding job,,very happy,they explained everything,,,took truck in twice just to make sure it was right,,,will use them in future for auto needs!
Quick appointment; friendly service.
I was thankful they pointed out some things I needed before I got my alignment so it saved me for near future issues .. Will and his crew at Dunn tire in Batavia NY were fast professional and family friendly . Did great work in fast time and took care of my car issues right away great guys to talk to as well overall great experience thank you Will and crew members at Dunn tire in Batavia hope y’all have a blessed week and thanks again for all your help I truly appreciate it
I would never recommend these guys to anyone. They are trying to make quick cash. I took my car here a week ago they said I would need almost $1000 worth of work to have my car pass inspection which I thought was over priced. They told me that the cost was due to parts for the vehicle. So I took my car elsewhere because I figured the price was way too high. The other garage I took my car to (local shop) looked at the same things they said needed to be replaced and could not find anything wrong with them. Dont waste your time going here.
The service was excellent from the time I got there to the time I left. I got an excellent deals on 4 set of tires put on my DTS Cadillac. I recommend that anybody that need tires for their vehicle. Dunn tires is the place to go!!!
They scratched, gouged, chipped my new rims. I asked for my old tires back as they are still good shape and they put one of the dirty tires in my back seat of my newly cleaned interior. I’m very disappointed and disgusted with Dunn tire. Manager is trying to find someone to fix rims but no luck so far.
Consistently outstanding service at Dunn tire. Paul in batavia has always taken care of me right away and I often am surprised at how little the bill comes out to. Love Dunn tire!
Very professional and accomodating staff. Well explained estimates for future repairs. Skilled mechanics who know what theyre doing and get it done quickly. Great products and quick access to parts that need to be ordered. I would highly reccomend their services in the future.
My husbands tires were shot so we had to get his car towed to the Batavia location. Kyle was very helpful and nice and made spending a lot of unexpected money a lot easier. They had his car done in a reasonable amount of time with no problems.
Was able to make my appointment for an inspection online with tons of availability, very polite crew, fast service.
Wonderful service. Polite and courteous. Was able to get in right away. The wait wasnt long at all. Reasonably priced.
Dunn tire was very courteous and speedy. I needed a tire repaired on my vehicle which was still under tire protection. They fixed it took a nail and a stone out. They were great
I came into the store to have my snow tires installed (they are on rims which were also purchased from Dunn)They didnt use the snow tire rim lug nuts and when they realized the error they bkamed me! Then as if to punish me, they stopped working on my tires to work on a car that came in with an appointment. I waited over an hour after that. To summarize, they just needed to swap summer for winter rims. 3hours. Unbelievable!
Dunn Tire is the best! Why? ...The manager Will W.and the team of tire specialists make it so you feel safe driving away ! And they test + reccommend what your car needs to stay safe!
I have always received friendly and quick service at Dunn Tire. I highly recommend them to everyone. Price matching any other place and online sales. Apples to apples, this is how tires should be Dunn.
Very nice service agent and my car was taken care of professionally...thank you Dunn Tire
The very best place to get tires! Customer Service is wonderful and very easy to deal with. The servicemen are very competent also. I will continue to do business with them!
DONT BELIEVE THE PRICE MATCH BULL!!! I had another dealer quote me a price about $70 lower but the store manager and regional manager in my area wouldnt match it. I have dealt with Dunn before and the service is great. I recommend the service, but not the prices.
I had an appointment for tires, I thought I would need to make another appointment for maintenance but they worked it right in and in no time st all my brakes,rotors and oils change along with new tires were done !! They took great care of me and I can trust them fully !!
Great service! I called at 8 am to see if I could get an inspection and was able to bring my vehicle down at 9am!!! The guys there were pleasant and efficient!! Will definitely return!!!
Dunn Tire performed service quickly and efficiently on time with an easy online appointment service.They checked operations of safety systems and recommended future maintanence services an estimates.Edward W was attentive and remembered my name when I arived.
Had a nail in my tire came in for a patch got me in-and-out quickly
Have bought 2 set of tires and one set of rims for my 2 vehicles in the last year also just had breaks done on my 2017 dodge ram. take both my vehicles there for oil changes. I have also had an alternator and new battery installed. I took my car in for an oil change and tire rotation this week. When I arrived some new person who I have never had any dealing with, refused to put a fog light in my Chrysler 300C . because I had not bought it there. Over a 20 dollar fog light you have lost my business. Dont care what your policy is, take care of your loyal customers would of been the smart move.
Couldnt have been friendlier. Will was great. My only beef was, I thought the new tires I had installed could have been cleaned up a little better. Everything else was fine.
Love this facility. Great prices and great services. They are very accommodating to work schedule, and staff is great. Never had a problem. The only place I get my tires!!!!!
Excellent trustworthy service. The manager was very helpful.
Always buy my tires at Dunn Tire because you can’t beat their out the door pricing. The Batavia location has a great staff and manager who are very accommodating and get the job done right!
Great service. Fast and reliable. Reasonable prices. I have purchased 4 different sets of tires for 4 different vehicles and never had an issue. Highly recommended.
I went in to get new tires. As THEY pulled it in the break line snapped. They didn’t say I would recommend driving it. They said don’t go fast and foot to the floor. They didn’t clamp it off, or fix it. It’s not safe for my kids to be in it. They lost a customer...
After forgetting my appointment they were quick to get me in. The tech explained what was going on and what I needed, but was not aggressively selling me what I didnt need.
The folks at this facility are great. Ed always goes out of his way to keep you informed on the status of your car. I have recommend this place to all my family and friends. Fair price and great service.
Excellent no bs front end sales with an efficient garage crew and fair prices out the door.
Friendly clean professional place they sold me what I asked for and it was half the price of the smooth talkers across the street !!!
Ended up with a nail and a screw in tire while traveling. They were able to get me right in and repair the tire so I could get back on the road safely. They were quick and amazing
Total bill was $26 higher than quote. I was told they put new gaskets in the TPMS sensors and they always replace them. Having been a customer since 1980, I have to wonder why everything wasnt included in the original quote. When you spend almost $700, is it really necessary?
Confined parking area , all safety precautions when approaching from either entrance. This is an corner facility on a major intersection. All criteria must be met by drivers.The service was cheerful, fully informative, willing to succeed over competitive prices and DIY repair for which I was inbolved in.Rachel first on list for all preliminary service writing and prices.The labor force 05-02-2019 in the bays were following safety practices and don’t be spooked if you hear a horn blown from the bay that means they are backing out and look to verify the safetyThank team Batavia Dunn tire. Tires are pricy no matter where you buy.
Ordered tires crosswind A/T and set up appointment online and within 30 min Jorge called me to let me know that the tires were not in stock but he would call when they came in. Monday night Ed called and set up appointment for Tuesday at 4pm. Took pathfinder in and had tires put on. All pretty seemless except when I got home the tires installed were crosswind H/T tires. Both the order form and receipt clearly say Crosswind A/T 265 tires. Only issue is what I payed for was crosswind A/T $117.98 each. What was put on my pathfinder was crosswind H/T tires at $104.58. That’s $13.40 more I payed for the wrong tires. My fault for not double checking the tires b4 we left the parking lot.
Took 40 minutes to get our tires rotated. Didnt see whats so great about their customer service? Ive met friendlier people at a gas station. I was also too grossed out to use the restroom
Manager Ed Winters help me with my purchase. He helped me when Khumo tire wouldn’t stand by their product. He got me into Some Cooper tires and discounted what Khumo wouldn’t. I’ll definitely be back to Dunn.
Apt on time. Inspection and oil change in less than an hour. Clean waiting area. Professional and personable. Got me in and out.
When I arrived for a 10 a.m. appointment for a simple tire rotation. When I arrived was told it would be a 2 hour wait or maybe I should try back in the afternoon.Why bother wasting my time making an appointment ? Will never go back
Great service! Quick! In and out! Awsome customer service. Tony treats all customers with honesty, loyalty, and respect. He and his staff will see me alot more.
Went there thinking I needed to buy a new tire, they were able to repair it. Very quick, friendly service z highly recommend
We had a choir that one down on us on our travel trailer and I pulled into town and went to the first tire store that I seen it happen to be across the street from the entire and the guy told me that my trailer wouldnt fit in his Bay and he didnt know how to use a floor jack so I turned around and went across the street to Dunn Tire I got a brand new tire installed in my travel trailer took less than 30 minutes very happy with their work and the price was reasonable I highly recommend that anybody thats on the highway that has a problem stop in and see them John w i e d u w i l t
Ive done business with them before. They are extremely professional and helpful. I recommend Dunn Tire Batavia to anyone needing their vehicle serviced.
Dont go here they not only put the wrong tires on my car after I specifically waited longer for them to order what I wanted but then they out old tires on the back leather seats Iof my sports car I also think they were taking lunch in my car radio station was changed and their was a sticky soda like substance pooled on my floor mats now the $1000 tires i bought are supposed to be good for 70000 miles and they lasted less than 10000....trust me take the time to drive to the big city
Corey and staff were very helpful and friendly, could not be happier
Bought new wipers and took it here for inspection....they gave me quite a list to fix including replacing torn wiper blades.Didnt even offer an estimate for completing the job... just said failed scraped the sticker and parked it outside😮. Service writer was friendly though 😀
Dunn tire provided good customer service & the staff was knowledgeable with the requirements for my annual inspection.
I had a great experience with Dunn Tire first time I have personally use them and they were awesome respectful great and very helpful. Special thank you to Paul
Service was exceptional from the experienced & pleasant techs to the quick service and turn around of getting my new tires installed!
The gentleman that helped me was excellent, he was very gracious and patient. They matched another tire price and mounting price which was great cause I was and am on a very tight budget....
The service was timely and the information they provided was key to me coming back. They even showed what was off and how they fixed it. Wasnt just a wham bam thank you maam type company!
Car was making weird noise on a road trip. we pulled in without calling or with an appointment. Got great, honest, service
Will never go here again. Was told my truck needed 1800 worth of work to pass inspection. Didnt believe him and went to another repair shop. There they informed me nothing was wrong with my vehicle and passed my inspection.
Ive had open conversation with them on numerous occasions and theyre always polute friendly and informative. The best Dunn Tire site in WNY in my opinion.
I called ahead to make an appointment. They had everything waiting for me. I was in an out in less than an hour. Always great service. Much better than Walmart.
Someone named Corrine put down the wrong phone number, so Dunn texted me for a review. Never been to Bativa, but Corrine, I hope you had a great experience here 🤙
Got my tire repaired excellent customer care and will definitely be back. I would recommend them 100%.
I have used Dunn Tire numerous times. I highly reccomend them. Always honest. Very pleased with my new threads.
I’ve been going to Dunn Tire for a couple decades and they have treated me very fairly. Whenever I’ve had a problem the solve it without hesitation.
Will and his team get it!Great customer service in and out the door, even when issues arose they were handled promptly and courteously.
Great group of guys... Very knowledgeable, had my van in and out, and kept it clean. I highly recommend Dunn
Service was good and the gentleman at the desk was very helpful. I dont know what the going rate to fix a tire but it seemed a little on the expensive side
Chris was more than Helpful getting Four tires that would get through the winter and mud on this Beautiful Silverado.Thanks Again. : ) Will definitely be BACK.
Had a very good experience. Great price and the mechanics were right on. The manager was very helpful. Thank you, Bret Easterbrook
Always quick and friendly service. I dont go anywhere else for tires.
Great service! Got me right in at scheduled time. We’re very friendly and professional.
Great place to take your vehicle! Their new mechanic is amazing and service has become much better! I definitely recommend taking your vehicle there
Very quick service, everyone was kind and professional. Price was fantastic, overall would recommend to anyone and would return again!
The staff there is very friendly and knowledgeable. I would def recommend if your looking for service and/or tires.
Stopped in with low pressure in one of my new tires and the guys got me in, checked the tire, found a nail, put a permanent patch on and had me on my way in short order! Thanks for the great service guys!
Great service. Jobs done in a timely manner. Great overall experience. Very happy.
Had an appointment for there early took my car immediately and I was out of there within 20 minutes! Great place to go for tires and service
These guys were amazing excellent experience they were beyond helpful and nice. I made friends there i just moved here frim Boston and they have gained a customer
Was very quick to get me in to fix my issue with my car.
Went in to get some tpms swapped out. In and out with no issues. Definitely a good experience.
Very professional, and willing to help. Whether it is filling tires with air, changing tires or ordering new tores, I wholeheartedly recommend Paul and his crew!!!!!
Awesome guys. Took me in last minute to fix 2 leaks and noticed my inspection was expired. Took care of everything and charged me way less than I expected. Thanks guys!
Had a very pleasant experience with Dunn tire of Batavia. Was in and out very quickly
Mitch and Jon were extremely helpful!!! They were so nice and had me back on the road fast! You guys are amazing!!! Thank you again!!!
Great people, techs know there business, thanks for the great service
Great customer service. Didn’t try to upcharge. Clean waiting area and comfortable. Good price and includes lifetime rotation! Thanks guys
Thanks for the repairs.Obviosly being a prior customer has its benefits.Service was done with no charge incured.Looking forward to doing business in the future.Thanks
Always the best. They take real good care of my car!
I had oil change appointment at 10am. Was out the door at 1030. Fast and friendly.
Great service ..priced well ...but needed a repair for a tire they were unable to perform because of regulations otherwise good job
Great service...I needed a inspection got me rightVery nice and helpful. Thank you......
Had them check my tire for air- new vehicle- he did and charged me $4 - first time thats ever happened @ Dunn -- I have purchased tires etc in the past so I was mildly surprised !!!
Exceptional customer service! I will definitely be a returning customer.
Just had 4 new tires put on Santa Fe and was pleased with service.
Always thrilled with the service, price and work done there. Wont go anywhere else!
Friendly staff very helpful
Awesome customer service. Got me in without an appointment and were more than fair.
Total reviews rating 4.6
199 Reviews for Dunn Tire 2023:
Review №1
2022-01-13First time going to Dunn Tire. Had them put on new tires I purchased. It was a busy day at Dunn, but I wasnt in a rush. The guys were polite and talkative (which I appreciate). Got my tires swapped and they balanced them nicely. The price was right! Very happy with the service. I will come back again guaranteed!
Review №2
2022-06-29I can not say enough with regard to how wonderful they were at Dunn Tire. I have an Audi which is somewhat sensitive to work on with the exception of bringing it to the Audi dealer who has specialized equipment. One of the mechanics, Mike Vasquez, is a mechanic of exceptional skill who replaced my highly sensitive brakes to the point that it was a magic carpet ride when I drove my car home. I was fully assured and secure that my car was in good hands and that my full safety was of the utmost importance. The job was performed in a timely fashion and the price was right too! They have your back at Dunn Tire in Batavia.
Review №3
2022-02-12I purchased a set of tires from this shop and received excellent service. Both management and service teams was exceptional at delivering customer service. I am please to have gone to this Dunn Tires. I will be going back. Thank you Cory and Brandon you guys rock!
Review №4
2022-07-06The rotation went fast, but they really need to have their help put seat covers on when moving vehicles. I went to get in and noticed grime marks on edge of seat that weren’t there, along with dirty fingerprints on door. Everything shows on a light beige interior, and pride myself on not having filthy seats and interior. Then I set my elbow on my center console, and it slid off cuz the tech left a nice coating of sweat behind🤮🤮🤮…I took pictures of seat bolsters, don’t think I can post them…
Review №5
2022-03-02Usually the service here has been great. However this last experience I scheduled my inspection over a week out to make sure I could get in and get it done. I received a call just one day before I was suppose to go in and they tell me they dont do inspections on that day and Id need to reschedule. So to make it work, I agreed to come in on the same day they called me to get it done. I get there, and am told, Well get you right in once we get an empty bay and shouldnt take long. I ended up sitting in the waiting room for almost 2 hours, not a word said to me until the guy came back and told me their machine was down and couldnt inspect my vehicle. Then after telling me theyd contact me to reschedule and comp the inspection, never received a call. So I freed my schedule and sat for 2 hours and didnt even get ny inspection done.
Review №6
2022-06-17I scheduled an appointment with Corey for new tires and inspection on Wednesday for Friday and unfortunately due to having short staffing at work, I work in healthcare, I was unable to make it. I called the minute I left work Friday and let them know, to which Justin told me it was no problem, and rescheduled me for 3pm Saturday. My husband took my car because once again I got stuck at work. The mechanic was incredibly rude and inappropriate to whatever gentleman was working the front, he came out mid-repair to yell at the gentleman to tell him that he needs to stop scheduling appointments so close to 4pm because he still has an hours worth of work to do - with some obscenity’s thrown in there, and in front of customers. My car never got inspected because the mechanic put my tires on and just left, so now I have to make the time to go back on Monday. Corey and Justin were fantastic, the gentleman working the front on Saturday was polite and well-mannered (My husband didn’t catch his name), they are the only reason I’m giving a 3-star rating today.Edit to add: Paul, the store manager, was fantastic! He rectified the situation immediately, got me in for an inspection and waved the fee due to the inconvenience of having to come back 3 times. When I presented him with the issues regarding the mechanic he assured me that everything would be discussed. Highly recommend, even with my poor first experience.
Review №7
2022-06-24The Batavia location was very helpful in ordering the specific tires I wanted and did the work at the most convenient time for me and completed it when they said they would. Service better than I was expecting.
Review №8
2022-02-19I had a 1pm appointment and didnt leave until almost 5p for an alignment. It took them 3 hours before they even brought my car into a bay. What was the point of having an appointment if you dont even look at it for 3 hours?
Review №9
2022-03-29They were able to fit both vehicles in same day and gave great quick service! Everyone was nice to work with and it was a quick and easy process.
Review №10
2022-06-17The best experience Ive had in a long time! Will not be going anywhere else for tire related needs