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Phone: +1 585-344-3595
Site: http://www.dunntire.com/location...
Opening hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
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Total reviews rating 4.6

199 Reviews for Dunn Tire 2023:

Review №1


First time going to Dunn Tire. Had them put on new tires I purchased. It was a busy day at Dunn, but I wasnt in a rush. The guys were polite and talkative (which I appreciate). Got my tires swapped and they balanced them nicely. The price was right! Very happy with the service. I will come back again guaranteed!

Review №2


I can not say enough with regard to how wonderful they were at Dunn Tire. I have an Audi which is somewhat sensitive to work on with the exception of bringing it to the Audi dealer who has specialized equipment. One of the mechanics, Mike Vasquez, is a mechanic of exceptional skill who replaced my highly sensitive brakes to the point that it was a magic carpet ride when I drove my car home. I was fully assured and secure that my car was in good hands and that my full safety was of the utmost importance. The job was performed in a timely fashion and the price was right too! They have your back at Dunn Tire in Batavia.

Review №3


I purchased a set of tires from this shop and received excellent service. Both management and service teams was exceptional at delivering customer service. I am please to have gone to this Dunn Tires. I will be going back. Thank you Cory and Brandon you guys rock!

Review №4


The rotation went fast, but they really need to have their help put seat covers on when moving vehicles. I went to get in and noticed grime marks on edge of seat that weren’t there, along with dirty fingerprints on door. Everything shows on a light beige interior, and pride myself on not having filthy seats and interior. Then I set my elbow on my center console, and it slid off cuz the tech left a nice coating of sweat behind🤮🤮🤮…I took pictures of seat bolsters, don’t think I can post them…

Review №5


Usually the service here has been great. However this last experience I scheduled my inspection over a week out to make sure I could get in and get it done. I received a call just one day before I was suppose to go in and they tell me they dont do inspections on that day and Id need to reschedule. So to make it work, I agreed to come in on the same day they called me to get it done. I get there, and am told, Well get you right in once we get an empty bay and shouldnt take long. I ended up sitting in the waiting room for almost 2 hours, not a word said to me until the guy came back and told me their machine was down and couldnt inspect my vehicle. Then after telling me theyd contact me to reschedule and comp the inspection, never received a call. So I freed my schedule and sat for 2 hours and didnt even get ny inspection done.

Review №6


I scheduled an appointment with Corey for new tires and inspection on Wednesday for Friday and unfortunately due to having short staffing at work, I work in healthcare, I was unable to make it. I called the minute I left work Friday and let them know, to which Justin told me it was no problem, and rescheduled me for 3pm Saturday. My husband took my car because once again I got stuck at work. The mechanic was incredibly rude and inappropriate to whatever gentleman was working the front, he came out mid-repair to yell at the gentleman to tell him that he needs to stop scheduling appointments so close to 4pm because he still has an hours worth of work to do - with some obscenity’s thrown in there, and in front of customers. My car never got inspected because the mechanic put my tires on and just left, so now I have to make the time to go back on Monday. Corey and Justin were fantastic, the gentleman working the front on Saturday was polite and well-mannered (My husband didn’t catch his name), they are the only reason I’m giving a 3-star rating today.Edit to add: Paul, the store manager, was fantastic! He rectified the situation immediately, got me in for an inspection and waved the fee due to the inconvenience of having to come back 3 times. When I presented him with the issues regarding the mechanic he assured me that everything would be discussed. Highly recommend, even with my poor first experience.

Review №7


The Batavia location was very helpful in ordering the specific tires I wanted and did the work at the most convenient time for me and completed it when they said they would. Service better than I was expecting.

Review №8


I had a 1pm appointment and didnt leave until almost 5p for an alignment. It took them 3 hours before they even brought my car into a bay. What was the point of having an appointment if you dont even look at it for 3 hours?

Review №9


They were able to fit both vehicles in same day and gave great quick service! Everyone was nice to work with and it was a quick and easy process.

Review №10


The best experience Ive had in a long time! Will not be going anywhere else for tire related needs

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