Eagle Towing & Recovery in Cobleskill
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Cobleskill, Schoharie County, New York, US
Site: http://www.eagletowingny.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Very grimey people. My car got towed there on a weekend. Supposedly nobody is there on the weekends to accept payment and release the car. They charged me over 100 extra dollars for storage fees even though I never wanted to leave the car there all weekend. I showed up Monday to pick up the car explaining how I never wanted storage in the first place and would have picked the car up on Saturday. I was charged almost 400 dollars for a 2 mile tow. Straight crooks these people are. I will never recommend them to anyone I know. On top of that neither of the people I dealt with there even had the decency to wear a mask when helping me. Very inconsiderate, money hungry people all around. If I could give them 0 stars I would
In Summit Lake NY My tire got shredded. Justin showed up in 15 minutes after I called AAA. I was at Mavis in Cobilskill within minutes for a tire replacement. And he was polite and we had a great conversation in the truck on the way to Mavis.. Thank you Eagle Towing, Bob Smith , Delanson NY. Oh and I got 2 updates that he was on his way texted to my cell phone
This company has no idea how to professionally lift a truck and trailer with out damaging anything they dont care use them at your own risk
My driver was very professional and kind, quick response and went above and beyond to find a shop open late on a Friday to get my car repaired. He even waived the rapid response fee for me! Highly recommend these guys.
First I would like to say Thank you very much to the 2 employees that helped me personally. Shane and Craig were absolutely wonderful, completely professional and very friendly. I am not from the Cobleskill, ny area and my vehicle broke down and would not start right in the middle of the road, very very deep in the Catskill mountains. Shane drove by and saw that we needed help, and helped us with no hesitation. Got my car off the road and towed myself and my boyfriend to the nearest hotel. If he had not helped us, honestly I fear that we would have been in major trouble. Because of our lack of knowledge of the area, if we had gone any further or had not been helped, we could have very well been severely harm, As it was extremely cold 19 degrees and snowing very bad. The car wouldnt start so we would have had no heat and were under dressed for the winter weather.. Shane did not have to stop and help but he did. We can not thank you enough for your gesture. You saved us.The next day we called the office and the secretary was very accommodating and was completely reasonable with their charge to take us from Cobleskill, ny to Rome, ny which was over a hour and a half away. (75 miles) Which is how we met Craig. Thank you Craig for being professional, friendly and accommodating. Even asking us if we needed to stop on the way to get something to eat or drink as we had no car to get anywhere. Also waiting till our uber ride showed up from the garage we transported our car too.I personally want to thank everyone involved for getting us and my car to our destination safely. Much appreciated guys. Be blessed in your future endeavors.
I was in an accident, in shock at first. Driver could not coordinate with AAA auto club ,(Im premier long time member) the drivers dispatch and the driver were very secretive, especially when I had AAA on the line and ready to talk to the driver. (I had AAA) on the line most of the time but much of the time on hold. The aggressive driver several times wanted to take the car to his shop to salvage it (keep it for parts or whatever they have working on their side instead of my repair center. Finally his attitude grew more aggressive/frustrated and after a LONG tine, he said I do not have time and said if you dont just pay me with a credit card that he would take the car to his shop. At least an hour plus with the driver on his phone with his dispatch and as nightfall came I ended up finding a credit card to pay his outrageous fee of 418$ for a 30 some mile tow. Also charged extra for recovery despite the car pulled with no resistance onto the flat bed in a yard. Its 4wd but he would not let me back it out. No alcohol or drugs I involved I dont recommend this company if you have any choice. Of course the driver wouldnt let me ride with theo car. Took me six hours to get home as a walked until I could reach someone for a ride. Nightmare. From other reviews, I can see that if the circumstances allow them to take advantage of you they will.
The owner is a greedy, lying, cheat who will leave you high and dry for a quick buck from your insurance. Go through a different company so you dont waste your time with a criminal. The actual driver I dealt with was very nice and helpful. Unfortunately his boss is a complete scumbag .
Great towing company! Accepts AAA. Eagle has towed my vehicles several times. Always prompt, friendly and professional.
Got into an accident driving to work around 7 am. Got towed by these guys and then charged 700.00 dollars for a 21 minute tow... Couldnt get my insurance to tow it to my selected placed. They even didnt let me choose where I wanted my car dropped off! So they basically were holding my car until I paid for their overpriced bill for a 21 minute tow. I would not recommend these guys. They will steal from you.
Eagle towing came to get my car (through AAA) after the battery died (completely) - the tow truck driver was very kind and gave me the tip to go to Advance Auto Parts for a new battery instead of a repair shop because it would be much cheaper and faster. And it was! I am very appreciative of his advice!
Im super thankful for these guys. Shane arrived within 10 minutes, then towed my vehicle to my destination which was an hour away.You guys rock, thanks again!
Excellent roadside assistance. Fast, friendly and knowledgeable. A big thank you goes out to EJ. He was able to extract a rusted donut so I didnt have to be towed. You guys rock!
Eagle towing was very professional, and was more worried. About me staying warm. It was really cold on news eve night. Eagle towing took my car where I wanted my car to go to.
Justin from Eagle Towing was Great! On time and very professional. Highly recommended!
Had a great experience with this company. They were fast, effective, and friendly. I would definitely recommend Eagle Towing if anyone needs any sort of towing done.
Make sure you get one of the head dispatchers it makes things a lot easier they take AAA however they wont always have gas on a rollback so make sure you have gas and if you need a jump start they can usually take care of it I guess if you have a complicated toe just let them know whats going on ahead of time and theyll get it done Make sure the driver gets told not just the dispatcher honestly Ive had a lot of positive experiences with them but I had them forget some gas for me once Thats why Im drowning on lol
My thanks. On site quickly, professional service, and fast. If you need a tow, give them a call.
This was a wonderful service who arrived quickly and helped me to a tire shop. My driver was very personable and professional. Highly recommend.
Awesome service!Came out after midnight and towed my SUV 120 miles.Excellent attitude and impeccably professional.
Work there for a bit. Was let go with no explanation as to y. I tried to contact owner several times for a sit down ,with me offering to buy lunch,. Was hoping to find the reason to improve myself. But never got any reply or response.
I broke down on the highway with the temperature below zero. Nick from eagle towing was there in a few minutes and very helpful. Great service
The supervisor is very unprofessional and lies to the customer daughter was in a accident two weeks ago and wanted her car towed to her house and was told it couldn’t it had to be towed to their location because of the insurance company and now they have been paid and she was told they were going to tow it to the collision center and now the supervisor is saying something different and she was also told by the owner of the collision center everything was taken care of and she has called my daughter and wanted to know where her car was they need to get rid of this so called supervisor and stop lying to people
Noise poor owner couldnt manage a wet paper bag
Very professional the tow truck driver Tyler knew what he was doing very impressed when he grabbed my truck fast and reliable .
Very fast very professional thank you Greg for helping me out that day. Perfect service.
I love these guys there the only ones I like to use, trust worthy, honest and nice. Will always use them.
Kind fast relyable
Excellent service : the owner is a working professional at his business and very courteous .
Excellent and very helpful. Will call again if needed.
Top Knotch guys. Tyler was very polite, helpful, and professional
Drivers did a wonderful job of getting me off Corbin hill road during a snow storm
Very quick service and good experience to towing you safe
Thumbs up to Ollie and Amber! I feel like they saved my life yesterday.
Got my car back on the road with no problems
Very reliable and super friendly
The most honest towing company.
They got the job done
Great people..
Fast and friendly
Horrible customer service
Total reviews rating 4.2
50 Reviews for Eagle Towing & Recovery 2023:
Review №1
2022-01-303 times in the past 3 months I have called on Eagle towing to come and save me. I stay up at the top of a mountain and it seems that Mother Nature always has a plan for me. Once stuck in the mud, once stuck in the snow, and today in a ditch. Each time a different person has come, but every time they have gotten to me super fast, great customer service and super professional. Exceptional service from Dylan and Jonathan - cannot thank you enough Eagle! Keep being great
Review №2
2022-03-08My vehicle broke down 3 hours from home and 3 hours from my destination. Johnathan and his rollback were there in a short time, suggested a local service center and got my vehicle loaded and on the way promptly. Recommended if you like fast and courteous service.
Review №3
2022-07-27Definately great company! They went above and beyond a normal towing company! The driver was willing to sit and wait while his wife went for parts. And when that didnt work, she drove our kids to the hotel since we couldnt all fit in the tow truck. Then ran my husband around for parts the next day.Highly reccomend!
Review №4
2021-08-23Its embarrassing to admit that I managed to get myself into this doozy, but this company deserves a huge THANK YOU! After calling SEVERAL local Schenectady places and not getting any help, I called Uhaul and they sent Eagle Towing. George was there pretty quickly considering how far he had to drive to assist me. He raised the back end of the Uhaul and swung it off the barrier with ease and was even nice enough to pull it out from under the gas bays for me. George was incredibly nice and professional. He saved my day for sure!
Review №5
2020-11-16Chad rescued us late last night after hitting a deer . We were from out of town and had no contacts in the local area. He got us and our car safely to our destination. Both the driver and dispatcher were kind and helpful.
Review №6
2022-02-04John k. Went above and beyond for my father and towed him when his truck was stuck. This guy was patient ,compassionate, understanding and was there in a jiffy, this is a professional towing company that cares!
Review №7
2021-07-27Eagle was super kind and professional when I interacted with them. My car died in a terrible spot on the highway and before I was even able to dig out my phone to call for help Ryan was passing by, saw me and offered to tow me back to their garage while I called AAA. Justin recognized the problem and was able to fix it super quickly! They had me back on the road and heading home very promptly, even though it was a Sunday night. I’d highly recommend these guys!
Review №8
2021-08-13Eagle Towing & Recovery did not disappoint. A tire blew on my fifth wheel RV requiring a tricky recovery in addition to a tire change. When Eagle’s employee, Ryan, arrived he got to work creating a solution. Eagle has a hard-working, ingenious employee in Ryan, which saved my RV a great deal of damage. After the recovery process got rolling, another Eagle employee, Justin, who was obviously off duty, stopped to see if he could be of any help. It says a lot about Eagle Towing to have two employees who love their work like that. Thanks, Eagle Towing for having quality workers.
Review №9
2022-01-28Absolutely fantastic people they are professional and make excellent time. I would recommend this company to everyone friends and family. Thank you eagle towing !!!!
Review №10
2021-07-11Amazing service! We were contacted within minutes of calling AAA. Eagle’s Justin arrived swiftly and helped us talk through our options for towing. He was incredibly knowledgeable, professional, patient, and kind. We couldn’t have asked for a more perfect tow out of a very unfortunate situation. Justin went beyond the call of duty with heart.