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Phone: +1 718-361-3000
Site: http://www.eastcoastautomotivein...
Opening hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
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Total reviews rating 4.4

59 Reviews for East Coast Automotive inc. 2023:

Review №1

2022-02-28

The only reason they have 5 star reviews is because they have their OWN RELATIVES AND PEOPLE CREATING FAKE REVIEWS... at least put some effort into the names. If you look at their yelp you will see only 1 star reviews. These are the biggest cheats and crooks in the auto repair industry. They will deliberately mess your car up so you can spend more money. They will switch good parts for bad parts. I honestly cannot believe they are still open.If youre in the mood to destroy your car or get rid of some extra money lying around in your mansion, please go to them. Otherwise, save yourself the trouble and go to the honest mechanics in the area around 21st Street.

Review №2

2022-08-05

Wanted to give zero stars. Extremely dishonest. Car came back with a cut in the seat and of course Manny said he’s not fixing it or paying for it. They also got a parking ticket and did not pay it nor told us. We only found out when the ticket was mailed with one day left to pay.Nothing in my review was a lie. You did your friend a favor but does that give you the right to treat a paying customer less than? You were paid upfront for your services. No one asked you to pay for Uber nor a car rental and you paid for neither. The ride to finally pick up the car was provided by the friend that referred us to you. You were not honest when we tried to find out when the car will be ready which caused us to return the rental early and left us without a car. Communication is key. If it wasn’t ready then say so, that way we could plan accordingly, but you didn’t. You said it was ready- that was a lie! The ticket was received while in your care on 7/5 - you said nothing nor did anything. A courteous text in the same way you are able to respond to my review, that you weren’t able to pay it on time would have been appreciated. Instead, the mail came on 8/4 stating payment for the ticket was due on 8/5. When asked on 8/4 you, said you paid the ticket and will send the receipt tomorrow (8/5). We checked online and the ticket still showed open - YOU LIED.

Review №3

2022-03-18

The prices are very fair for what they do. And the service is great. I highly recommend. Of course like any business they make mistakes or miss things, but they dont over promise and if they are busy they will say come back another day... honestly would rather come back another day then wait hours thinking ill be next. they explain everything they did or didnt. So 5 stars will continue to make this my go to place

Review №4

2022-07-24

Your car issue wont be fixed at one time and you should keep on coming. You will be wasting your time and your money too...Apart of that your car will be ruined and some of the genuine parts will be replaced.

Review №5

2021-11-24

We are thrilled with the excellent service this shop has...When looking for someone to trust your car, we are always askingCan i trust them?... Well this place can be trusted..and the service is like no other.Welcoming, fast and Professional.Their prices are very reasonable. I recommend them to ALL of my friends..

Review №6

2022-04-02

I had a gash on the right rear of my car and they did a great job! Looks like it just came from the dealership. Wonderful customer service as well. Thank you!

Review №7

2021-03-05

They sweet talk you into believing your car needs more work than necessary and then up charge for everything. Not an honest business practice. Claimed my undamaged parts were damaged. The mechanics themselves (who have probably been fired for not lying with the owner) told me the owners were dishonest and fooling their customers. There’s so many other mechanics and auto shops in this area. Keep your options open. It’s not fair to be taken advantage of.

Review №8

2021-12-21

Went here to get my car checked out for overheating. Mani was great help and quickly helped determine there was a problem with the radiator. Very efficient with really genuine pricing!

Review №9

2020-02-13

Went to several shops in the area and found this place. Was really busy but the owner was very professional and took a look at my car, got same day service. The price was fair without breaking the bank. Fully explained the work needed to be done. Quality mechanic shop, great customer service, would definitely go back here.

Review №10

2018-11-02

Great experience! Quick service for what I thought was a big job. They explain everything and take care of everything on the insurance side. I dropped off my car and keys and picked up less than a week later a perfect car. I was worried about how they would deal with a high end car, but everything looks perfect!

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