Honestly this place is terrible, after staying here for two nights they charged me twice!!! They’re still fighting my cc company. The staff is very unfriendly and during my stay I spotted multiple bugs including cocroaches a large amount of ants. The walls are very thin so you can hear everything around you. The maid doesn’t even knock she just barged in. Also as I was walking into the room I noticed a awful smell which was attempted to be covered by febreeze. They obviously to not change or wash the beds, there are multiple coffee stains and strains of hair in the pillows this is by far the worst place I’ve been too, all the 5 star reviews must be fake
Very clean rooms with a lot of amenities. Bathroom is outfitted with large, clean towels, an abundance of toiletries, and a really nice shower.Bed is comfortable and clean!Wall mounted tv on front of the bed.The living room/dining room had table with 4 chairs and a sofa with a pullout bed! Really nice view (any time of year)!Kitchen had a coffee maker, toaster, microwave, stove top, cooking utensils, and sink!
Great location, immaculate grounds, and I stayed in a freshly renovated room which was an upper unit and very quiet. Goldbergs Bagels is right across the street for breakfast and lunch. Will def come back when the weather is warmer so I can check out the area beaches.
My boyfriend and I stayed here on Valentines day during a blizzard. When we arrived we were originally told we would have to stay on a smaller suite on the ground floor due to the weather but the concierge was very accommodating and said they would shovel the stairs if need be JUST FOR US. The room was very pretty and clean with lots of space if needed for a longer stay. The kitchenette was small but cute, fine for us considering we were only staying for the one night.
This is a decent but dated motel with very basic amenities, but the room was comfortable and quiet this pre-season weekend.It may have been due to the fact that I visited before the Hamptons season really kicked off (early May), but service and amenities did seem extremely minimal. The pool wasnt filled and operational at the time, and items like coffee and disposable cups werent refilled during the daily turndown. It seems kind of ridiculous that they call this a resort, despite the fact that they dont have food service, entertainment, a store, or anything that would help to legitimize that designation. This is really just a very average motel that costs a premium due to the location. Overall I was satisfied with the room and would probably stay here again, but dont set your expectations very high.
I have been trying to reach this property for 5 days to cancel a reservation due to new restrictions for Nevada residents and quarantining. All mailboxes are full. I was going to take my daughter that lives in NY for her 30th bday. When I am able to visit I will not book here. Poor service and I haven’t even arrived.
When you look at pictures or first pull up it looks like a motel or a driving range which is off putting but its a cute place actually. Nice landscaping, beautiful courtyard, its very clean inside and the rooms have stoves and microwaves so you dont have to eat out every single meal even if you do want to hit your favorite spot for dinner. Not a far drive from the beach or Sag Harbor either. Also there is a bagel shop , BBQ joint, and great seafood place called Botswicks all within a 2 minute walk from it. (Cross the street first though the sidewalk is on the other side).
Horrible horrible horrible!!!I am a single woman staying in their hotel.I am sound asleep, I call their emergency number three times and left two messages at midnight because the room next door is banging on my wall!!!! Not one call back.I left a message on the VM at the registration line and no call back even in the morning when they returned to the front desk. Finally the banging stopped.The hotel manager confirmed the room next door banged on my door stating I was causing noise. Not one call from them to the emergency number. She tells me she will not ask them to follow protocol because its a he said she said????!!!!Honestly?! And who followed protocol and who called them four different times during the occurrence.Then she says you have no reason to be concerned for your safety. Honestly? She said that!!!If you are single and traveling alone do not stay at this hotel! They do not answer or check emergency numbers.
The location is in the middle of the various Hampton towns like Montauk and amangasett and has access to the private beaches. It has its own pool which was never really crowded and a small gym. It has only two treadmills and an elliptical, some weights. Enough if you know what you are doing. The only awkward thing is that it is right next to the dining area. There is free coffee in the morning and a shared kitchen if you need a freezer or toaster oven. One of the downsides was the ants in the room which they addressed when we brought it up to them. Friendly staff. The room itself has a bathroom a separate changing area, patio, living room area and king bed. Sufficient for a family of four.
Glorified inn, rooms are large and spacious - toilets are a big let down and it charges exorbitant room rates because of its good location ! Room rates are advertised as under 300 in their rate card but they charged us over 500 for the weekend - see photos - also check in time is advertised as 3 pm - they did not give us a room till almost 4 pm , forget about an early check in !
Absolute scam artists. Charged my card when I booked in March. Lost my reservation and tried to move me to a different hotel farther away from the wedding I was attending in June last minute. After complaining, they put us in the original hotel and told us everything was settled. When I returned to Texas they charged us again. Credit card dispute is still ongoing months later.tl;dr shamelessly charged twice for one stay
First impression walking in was a nasty toilet that wasnt clean, had poop all over the toilet seat and the lid. The funny thing about this was that they put a clean wrap around the lid to indicate that it was cleaned. The place is old and run down. It has a bad smell that was covered up with potpourri spray.
Total reviews rating 4.1
95 Reviews for East Hampton House Resort 2023:
Review №1
2022-06-28We enjoyed our two night stay. The grounds were well kept, the pool is newly remodeled, and our king suite was large. Beach parking pass worked as well which I recommend using (beach is 1 mile away, an easy walk or drive on quite roads).
Review №2
2022-04-05If you enjoy being woken up at 7:30AM on a Saturday morning (or even better, having your 3-year-old woken up at 7:30AM on a Saturday) to hotel maintenance banging on the walls of the rooms around you, then this is the place for you! You have one sole purpose as a hotel, literally one: to ensure your guests get a good nights sleep. This place failed pathetically at that. Its such an easy task to accomplish too and I cant fathom the level of idiocy that goes into the decision-making of management here. They even have signs posted all over the property advising guests on quiet hours (until 9AM), yet they feel no need to abide by those rules themselves. Suffice to say, we will never return and will try our mightiest to keep friends, family, and acquaintances away from here in the future as well.
Review №3
2022-01-20We stayed there last August and I would tell everyone to avoid this place at all costs. It was dirty and dingy and then the hotel overcharged me and refused to explain the overcharge or refund it, despite 20+ calls to the manager. They do not care about their guests or providing any sort of customer service. Totally dishonest and gross.
Review №4
2022-01-27Hotel rooms were clean and comfy the front desk ppl werent too friendly or acomodating I forgot my toothpaste and was sent to CVS, not too hospitalarious of them
Review №5
2022-02-03Great room. Started during the winter so I cant comment on amenities. Would book this again.
Review №6
2021-10-26GREAT EVERYTHING= Great EXPERIENCE!Great staff. Great Service on absolutely BEAUTIFUL, well appointed, and, meticulously-maintained grounds.Great Amenities (Pool; Tennis, etc.) in a Great CONVENIENT area accessible to everything “of-interest” to me. (would be helpful if there could be a “2nd” air-conditioner at the “other-end” of the room (in the ‘2nd’ room) to optimally balance the temp ; but not really a major issue, just a ‘convenience-preference’.)
Review №7
2021-08-13This is as bad as it gets. Booked and paid for a $500.00 per night stay and 10 minutes before arriving other hotels start calling us confirming our reservation and looking for payment. They did not have the respect to call us to say they had an issue or overbooked. When we called to confront them, they were unapologetic and could care less. So after driving 6 hours we had no place to stay with them. If I wanted to stay at a cheap hotel no where near my destination I would have booked that. I wouldnt trust these people nor ever book anything with them or any of their affiliates.
Review №8
2021-04-12Very nice mid century modern motel. Convenient to several restaurants etc across the street. Cute lobby, fitness center and vending area. The room we had was the deluxe king suite. Nicely decorated and recent updates. Nice wood look tile floor everywhere except bedroom. Nice kitchen with small fridge,stove and dishwasher and all the basic items needed. Comfy couch in living room and great TV plus one in bedroom. Nice view of pool but it was being renovated during our stay (off season). Lots of storage and closets in room. Bathroom was trendy but SO TINY, and really needs a ventilation fan. Bedroom was ok, a little cramped with furniture. Linens, towels, and pillows were very nice. The bed or frame was very loud and creaky when you moved. The only thing I could knock was it could be cleaner, especially in the covid world. Lots of stains and scuffs, spills on the walls, finger prints etc. Some furniture needed repair. Ac filters were extremely dirty . Sound deadening between floors and room is bad, I thought the people upstairs had cement shoes on. All in all, still a very nice place to stay in the Hamptons. Hoping to come back this summer.
Review №9
2020-09-10My company had me stay here for the whole month of August until Labor Day because its the peak season for the Hamptons. Clean, great staff, accommodates, pool hours are short from 9 to 7 but its not their fault. Good food across the street.
Review №10
2020-02-20Nice customer service. Good quality room (bed, pillows, couch). TV and bathroom could be bigger, but served our needs perfectly well. We liked the on-site fitness equipment and coffee. Off-season, so we missed out on the pool.