Eastchester Rehab & Health in Bronx

Review №1

2022-07-22

They transferred me from a perfectly clean room to a FILTHY unkempt room for which I was teased and slighted about the room. Apparently good clean rooms are reserved for short term patients under a certain period. After the move to a filthy room the clean room remained empty for almost a month! Instead of utilizing this time to cleanse the room they deposited me in, they left the room just as dirty as I was given it despite pleas to change these deplorable conditions during this time.

Review №2

2022-03-22

I am currently a resident at Eastchester Rehab...I am also a nurse look at the irony in that lol..I was in a very bad accident ar my job and shattered my leg. A friend of mines told me to come here, and I am soo glad I did. The Staff is really incredible. The therapy is amazing I The administrator is a wonderful

Review №3

2022-01-21

This place should be shut down or everyone fired and overhauled. The neglect Ive witnessed on the 4th floor of my family member as well as the other patients is abhorrent. If you are no longer passionate about your profession when it is care related QUIT.They have been reported and I will continue to call the regulatory powers until something changes.Do NOT send a loved one here unless you are able to visit super regularly and staff sees you otherwise your family member will be sat in a corner with NO actual care; maybe except the bare minimum or less.

Review №4

2020-11-19

I was admitted into Eastchester Rehabilitation and Health Care Center on October 15th, 2020 after I sustained a fall and fractured my leg. I was initially very afraid about going into a nursing home. When I arrived the staff was very pleasant and friendly. The recreation staff allowed me to speak with my brother regularly via FaceTime and a phone was set up in my room so that I can remain in constant communication with my family. My physical rehabilitation went very well. The therapist were patient and very skilled. When it was time to plan my discharge my social worker set up home care services for me and a doctor to visit me at home. They also set up physical therapy and nursing services to visit me in my house. I highly recommend Eastchester for anyone needing nursing care or physical rehabilitation services.

Review №5

2018-05-22

My mother Elizabeth Rodriquez was a patient at Eastchester rehabilitation and health care center. She was admitted for short term rehabilitation and nursing care after undergoing a triple bypass surgery at Columbia Presbyterian hospital. I was highly impressed with the care and services my mother received. My mother had never been in a nursing home and was very nervous and fearful when admitted. The nurse manager on the short term rehab floor (Sister Bincy) and her staff were incredibly nurturing and supportive of my mother. My mother felt comfortable and at home from the first day she arrived until she was able to return home. The physical and occupational therapist were patient and understanding of my mothers cardiac condition. My mother was bed bound on admission and was able to walk home 4 weeks after admission. I dont have the words to express the eternal gratitude I have towards Eastchester rehabilitation and health care center and all of its staff I highly recommend this facility to anyone seeking short term rehabilitation care or respiratory care.Thank youHoracio Rodriguez

Review №6

2020-10-28

I came to Eastchester on September 29, 2020 after undergoing back surgery. I was confined to a wheelchair at the time and I needed a lot of nursing and medical care. Eastchesters nursing and medical staff made me feel immediately comfortable and at ease. The physical therapists were patient and very professional. I am happy to say that on October 28th, 2020 I was able to walk out of the rehab center and return home.I can not thank the staff at Eastchester Rehabilitation Center enough for getting me back up on my feet.I highly recommend Eastchester for anyone who needs rehab for any medical procedures.Rev. Lonnie Bryant

Review №7

2019-09-03

For 2 hours we heard a man screaming for help, as their facility faces my backyard. We called the location and they said they look into it. Nothing. We take matters into our own hands and go in and see what the problem is. We asked the front desk already. He said he told the nurse although it had already been well over an hour and a half at this point. He proceeded to be unconcerned about the situation and rude. We spoke to the nurse and what we shared seemed to be news to her. The screaming stopped 20 minutes after that. The lack of care for their residents is disgusting and immoral. There was no sense of urgency when they are made aware there is a person in need of help in THEIR facility.

Review №8

2020-08-05

Today August 4th makes one year since the passing of my mother, Madeline. She spent her final months at Eastchester. The staff was very kind, attentive and loving towards her. Staff members were in and out of her room all day checking on her and bringing juice, water and other things to keep her comfortable. They said she was one of their favorite patients. There was so much entertainment: bbqs, games, movies, music and more. The residents were happy and lively. Thank you for making my mothers last few months pleasant. Thank you to Horacio, Curvie, Priscilla, Inez and to the rest of the caring staff especially Ms. Negron.

Review №9

2018-08-30

My father was here for 3 months and he was treated with respect and care. The staff members that work there were not only helpful but caring, respectful, attentive, and efficient.They helped save his life and got him back to full health. My family an I are very happy to see his progress! If you are thinking of using their services I recommend this place for you and your family.

Review №10

2020-03-07

My mother was a resident at Eastchester Rehabilition Center. Prior to being there she had been place in a different center where the care was unsatisfactory, there was a lack of communication between staff and myself, as her guarantor, the recreation department was a fiasco, the nurses and CNA’s were rude and they made you feel as though you were insignificant in your families care.In Eastechester Rehabilition Center, I experienced the opposite. The next day after I transferred my mother, the care team, which consisted of supervisors, Dept. Directors and the Director himself, introduce themselves, answer all my questions and making me feel as an intricate part of my mother’s care. There was constant communication and if there was any concerns, they were quick to respond and correct any situations.The Recreation Department was always active, caring and loving towards the residents and their families. Every care team member assigned to my mother’s care were professional and caring towards my mother and myself.The building structure is a bit old, but the care is impressive in comparison to other facilities that are more luxurious.