Delivery
Yes
EcoShield Pest Solutions in Hicksville
Categories
Location on the map
Hicksville, Nassau County, New York, US
Service options
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 631-274-7022
Site: https://www.ecoshieldpest.com/lo...
Site: https://www.ecoshieldpest.com/lo...
Opening hours
- Monday:9AM–5PM
- Tuesday:9AM–5PM
- Wednesday:9AM–5PM
- Thursday:9AM–5PM
- Friday:9AM–5PM
- Saturday:9AM–1PM
- Sunday:Closed
Comments (199)
A sales person came to the house and spoke with my wife. She had told the sales person nicely No Thank You not interested. Returned later in the day and spoke with him through door camera. Again told him nice that we are not interested. Now next day same gentlemen returns. Rang the bell and knocked on the door conservatively for 10 minutes and looking in windows. I will not recommend this company to anyone.
The company’s plant-based insect repellent sounded wonderful. Unfortunately, I developed allergy reaction right after the first spray so I have to cancel the service. The field technician, Connor, and the customer service rep, Jen, I have interacted with are both professional, knowledgeable and courteous.
Brian showed up early and was very respectful (even wore booties). Walked me through the contract and the areas around the house that he was going to treat.Removed the wasp nest all the way in the corner of my roof.Made good recommendations along with what to expect following his first visit.So far so good.
Im happy with the service so far. I just signed up with Ecoshield. The technician Brian was very professional and polite. He explained my contract and broke down what he would be using on my home to get rid of any Insects.
Wonderful people and great company to work with! Moises came and eliminated our rodent problem was very thorough and did a wonderful job. It’s well worth it to use their services. I’m glad that they came and took care of the extermination process for me. I would definitely recommend you to have them come and service your home. #MOISTERMINATOR #ECOSHIELDPESTSOLUTIONS
Bob is great and very professional. He listened to my concerns and was very efficient. Very happy with service today. I like when the same person comes to the house. He already took care of areas of concern before I checked area.KathyWest Babylon
I just want to preface that their customer service team is amazing, especially Heather who was super professional and went above and beyond to help with my concerns. The problem I have with EcoShield is the service techs, they are horrible and lazy. A couple of days ago I was getting the 1st treatment of the season done, the tech literally spent 3 minutes (surveillance video verified) performing the job, 3 MINUTES! I take dumps longer than that. This is a service which costs $162 dollars. Note this was not the first time this happened therefore I really do not trust that there is any value to the work EcoShield does. Its already been 2 strikes, 3rd one and Im going straight to cancel.
Im happy with the service so far. I just signed up with Ecoshield. The technician Karis was very professional and polite. He explained my contract and broke down what he would be using on my home to get rid of the ant and spiders.
Karis was on time and very helpful. He was very informative on what to do to make sure roaches and mice do not keep coming into the apartment. I appreciated his help and service would highly recommend.
Marcus was very professional attentive and explained everything he put down around perimeter. Tiffany was absolutely amazing and a pleasure to do business with. Highly recommend EcoShield
I had a positive interaction with Luis L fromCustomer Service over the phone. He was able to assist me with canceling my services and I appreciate how kind he was and how simple he made the cancellation process.
Had a good interaction with both Connor and Omalo. Both were professional and presentable. As a general practice I do not give all stars on the first interaction so that is the only reason for the lack of 5 stars. Will go in and adjust upon a successful second visit. -Rob
Bob was my technician today, he was so knowledgeable and put my mind at ease. While helping me understand some important facts I did not understand. He is a huge asset to Eco shield and will be my preferred tech every time
Home Pest Inspection/ Service. Giovanni gave excellent customer service and very helpful with what to expect and what has been done for the outside perimeter of my home. Highly recommend!
Moises Mora came in was very polite and explained everything he was going to do. He asked me questions about my concerns of what we may have or get in the coming spring season and performed his service accordingly. His service was excellent.
Marcus was great he was attentive to all my needs and took his time to go through everything and followed up with me numerous times to make sure he got all and I was satisfied with his service.. He was great hope they send him only each time..thanks Ecoshield
Eddie inspected our home to assess our pest control needs. Once his inspection was completed he addressed each of our pest control needs with Eco Shield treatments: spray, traps, granules and sticky pads. Eddie took the time to explain his treatments and options for better control of isolated mice infestation. In today’s version of service delivery Eddie is a superstar. You should ask for him to be your tech!!
The technician was on time and completed the work quickly. He advised me to keep my dogs in for half hour for their protection. He was professional and courteous.
Bob was fantastic! We had an ant problem, and he was very helpful in suggesting ways to reduce it. He helped locate the place where they were spawning and sprayed it so that they (hopefully) won’t come back for a while. Highly recommend!
Omalo was extremely friendly and courteous and went over all of the details of the service with me. Exemplary customer service, he made me pleased with my decision to use EcoShield.
Moises is very professional, knowledgeable, and really friendly and was happy to explain what he was doing as he goes. Highly recommend the company, Moises, and Ed, the salesperson. Great experience.
Giovani was very professional and efficient. He quickly located the problem & did a great job setting up the protection we needed, I would highly recommend Giovani & Ecoshield!
Both Derek and Moises were very professional and looked out for my dog’s safety in ensuring me everything is organic and safe for pets. I recommend them both
Giovani was very professional and individualized the job based on my needs. He thoroughly explained the process before and after the service. I would highly recommend this company.
Giovani was extremely polite and went through all services provided while answering our questions. Service was quick and efficient. Looking forward to having a bug free summer
Mr.Giovani Perry did an outstanding job! I will definitely recommend these services to family/ friends due to the amazing experience I had. Thank you Ecoshield and Giovani
This company is a scam. Do not use. Review further on the internet, including Yelp. They will not provide the service as claimed and their customer service will constantly hound you. Avoid at all cost. I highly doubt even one of these 5 star reviews are real based on what you can see for yourself all over the internet. Protect yourself and pass on them.
Had Tiffany and Karis came through and did a very thorough job. Super polite and explained everything. Very satisfied would recommend
My salesman Braden and my technician Anthony Dennis did a wonderful job today!Anthony couldn’t have been more thorough and knowledgeable about treating our ant problem!
Balto is extremely professional and thorough very knowledgeable goes over and above to protect my home and property I am very grateful I will definitely give him the highest rating if you have any questions let me know.
Marcus was amazing. He was incredibly helpful and professional! I will definitely use him again and recommend him to everyone!!!!!
Will absolutely be recommending this company to anyone I know that needs service. David was very nice, friendly and professional. His work was very efficient.
Giovani was a knowledgeable and professional technician. He completed the treatment quickly and explained everything including the customer portal to me.
Daniel, the sales rep, was very helpful and explained things very well. Taras (spelling?) did the service. He was very professional, very helpful, and very thorough.
Giovanni is very professional and takes his work very seriously. He explained every step what he would he doing today. I am please by the knowledge and professional.
Door to door salesman using fake tactics and fake neighbor names to try and seem friendly. Salesmen will say a neighbor cancelled and hes free to do an estimate. Get lost
Ahmed is the best technician I’ve ever dealt with awesome company. I’ll be having them make sure he’s the only one that services my home.
Amalo Giddings was not only respectful , and kind , but also very business like and knowledgeable. Made it very easy to make my decision to use this company.
Omalo , our technician, was very knowledgeable and professional. He answered all of my questions and provided good insight about his services.
Marcus was very professional . He came in and got the job done with no problem. I would highly recommend him for everyone .
Giovani. Think you clear. Consider collaborative Great working with Giovanni he was really easy to understand! Great communication skills!
David came and sprayed my home. He was professional, kind and funny! Will definitely use this service again. 👍
David was excellent and did a great job! We would definitely recommend him and the company to our friends !
Brian, was very nice and prompt! He was very willing to explain the process for me. I would definitely recommend him.
Alex was very helpful describing services and he and David did a professional job spraying our home for pests.
Karis Noel was very professional and handled things perfectly would recommend his service! Appreciate all the help he provided.
Jay and his crew were extremely polite, thorough and were able to answer my questions. First time at our house and so far, so good.
Yusuf came out and did a thorough insect/pest prevention on my house. Very polite and professional would recommend!
Excellent service by Omalo Giddings. Explained everything clearly, did a great job and was both professional and friendly.
Giovanni was professional, informative and helpful. This was our first treatment. Looking forward to seeing the results.
Giovanni was polite, friendly, and knowledgeable. He explained clearly what he was doing and worked quickly.
Florentino was very accommodating in helping me renew my service.The person who completes the quarterly service is extremely polite, on time, trustworthy and does a great job! No more spider webs, ants or any other little spiders or bugs!
From the technicians to the office receptionist (Michelle), we are very happy with the service we have received from EcoShield. They are very responsive to our needs and do a thorough job inspecting (Ali) and recommending treatments or preventative solutions to pest problems.
Karis is a very polite individual ,knows what he is doing I would recommend him to anyone
This company was horrible, I would have to call multiple times to get a response. Technicians would not show up when they said they would. Either much earlier or later and because I was not at home when they arrived I would get a sign on the door stating I missed them and would have to reschedule. Requested a 30min call ahead for appointments which they said was no problem at the beginning to get me to sign but then never called me and would just show up. Prices are not the same from what was quoted. Also got charged for services that were never completed. When I put my contract to cancel the home office called me and tried to offer money off of my service bill to stay. No Thank You! The only good thing about this company was that the technicians were friendly and helpful when I asked questions.I would never recommend this company to another person for use!
Giovani and Alec were extremely professional explaining what they were using. And very helpful.
Giovani provided excellent service and was very thorough in his inspection and treatment of the property. Looking forward to working with him and the EcoShield team moving forward
Total reviews rating 4.5
199 Reviews for EcoShield Pest Solutions 2023:
Review №1
2022-05-13Our sales rep was Daniel, he was professional and knowledgeable. He addressed all of our reservations about service and price and worked with us until we met a compromise. Our technician was Moises. He was very friendly , extremely patient and receptive. He listened while I spoke about my ant problem and experience with our previous extermination company. He took the time to explain potential problematic areas prior to inspecting and treating and reviewed the treatment options and solutions for each of the problems. After treating our entire he house he personally walked me through and showed me each problematic area at which time I raised additional concerns due to what he showed me. He gladly spent additional time to treat my other concerns. I very happy with my service today.
Review №2
2022-05-17Moises was my technician and he is the reason I will always use eco shield!!! He is professional and the sweetest! Very knowledgeable in all things pest control. He was sure to give me proper warnings about my pets going outside and such and answered all my questions completely. He deserves a raise and a promotion TODAY!! My friends and family recommended Moises to me and I will be recommending him to all my friends and family because of his outstanding service, positive attitude and handsome smile.
Review №3
2022-05-27Great company and wonderful people to work with! Connor and Omalo Giddings were both thorough and detailed in explaining the entire process to me! They took their time and did a wonderful job. It’s well worth it to use their services. I’m glad that they came and took care of the extermination process for me. I would definitely recommend you to have them come and service your home.
Review №4
2022-03-26Anthony G is super professional and great! He fit me into his busy schedule which shows he really cares about his customers. He was helpful and quick to answer all of my questions and concerns. This worker deserves a raise!
Review №5
2022-05-03Queen, customer service rep, was very helpful, professional and a pleasure to deal with, as I tried to find out what exactly my 80 yr old father-in-law signed up for. Bottom line, being in the service industry, more care should be taken, especially when dealing with elderly customers. One manager didnt know the contract states that you can cancel within 3 business days after the day you sign. Upper management got back to me and made things right, cancelling the contract and crediting the account prior to closing it.
Review №6
2022-05-10Karis was extremely nice and charismatic. We were informed of everything they offered with no issues. His work was very effective and efficient with out any disturbances. We were shown instant results, I would highly recommend this business.
Review №7
2022-05-20I am a new homeowner so all of this is new to me. Julian and Marcus helped me feel comfortable and not overwhelmed. They explained all of the services that were offered, why I would need them, and the pricing structure.Marcus was awesome! I felt bad for some of the places he had to spray but he did it all with a smile and a joke.One more thing checked off my to-do list because of these guys!
Review №8
2022-06-01This company is always responsive to any problems and the technicians have all been very accommodating especially Robert Maguire. Ive had him a few times and his work is thorough . My husband hired them from a door to door salesperson and I was skeptical , but they have been awesome.
Review №9
2022-05-25Had tech Omalo out to my house today, very professional. Spent time walking around and inside the house to find the problem areas to make sure everything was covered. Great conversation both about his services as well as general personal conversation. Would gladly have him back for my other appointments.
Review №10
2022-06-28What an awesome group of young men. We just moved into the neighborhood a few weeks ago. Today Austin knocked on the door, introduced himself and the company. He explained the services in a non pushy way. I liked his easy pitch and personality right off the bat. He said he had an open appt same day. The crew arrived right on time. Austin introduced me to Chris and Jules. Chris asked questions. He explained the type of product he was applying. We said goodby and next thing I know there was a knock at the door again. Chris & Jules noticed our garage and came back to apply in and around. They could have easily just left, I would have never known. These young men were so kind and respectful. I highly recommend Eco Shield. Don’t wait, call today!