On-site services
Yes
Ehrlich Pest Control in Albany
Categories
Location on the map
Albany, Albany County, New York, US
Service options
Health and safety
Staff wear masks
Yes
Phone: +1 518-363-7721
Site: https://www.jcehrlich.com/albany...
Site: https://www.jcehrlich.com/albany...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Ehrlich Pest Control in other cities:
Comments (73)
A very thorough job was done.
A prior treatment prevented cluster flies or seed bugs from coming in this fall. We are thrilled. Best treatment ever!!
Never follow the rules
Good company. Mice are no longer a problem at all. I would recommend this company.
There customer services isn’t the greatest.. they’ re to attentive.
The serviceperson was knowledgeable and efficient. We now have the rodents on the run!
Ehrlich technicians are always friendly, punctual and courteous.
Great job. Very thorough. Good suggestions.
Jim always gives me great service!
Does a good job whatever they got to get rid of I am very satisfied
Great company, great service. Jim, our technician, is simply the best!
My daughter ended up in the Albany Med Pediatric emergency room and I was unfortunate enough to have a Ehrlich Pest Control truck park next to me. The truck parked very tightly next to my car and I had a brand new dent and scratch with some white paint on my car. No note left, go figure. Being a national company I figured Id reach out to Ehrlich to see if they would take any responsibility. I made a couple calls and got a voicemail saying theyd look into it. Days passed - I heard nothing, made a few more calls and was ignored. I then filled out a contact me on their website and got an email saying they looked at the truck and saw no damage so they are denying that their truck did the damage. I would think its common sense that the door that smacks the other door would not have any damage. Besides that, their truck door had chips and scratches all along it. Just figured I should share my experience as clearly this company is not about doing whats right.
I have been using Ehrlich Pest for several years and am very pleased. The service tech Jim gets a five gold star rating from me 🌟🌟🌟🌟🌟
So glad to have Joe back on our route.I feel it’s personalized service and guess what - no activity- best news ever
Joe Ciliberti was our technician for preventative spraying and exterminating. He was awesome! Very thorough, very respectful of our residents and their concerns. When I asked him to do a check on a report of live bed bugs he would accommodate us in a speedy fashion! Again, he would make the resident feel more at ease by explaining and answering their questions with compassion and understanding.He always went above and beyond! Thank you !
Our service specialist, Dan, is always very responsive, and persistent. He is also communicative, and sensitive about the dog in the house.
Prompt and reliable service. I have the same service tech so he knows the property and is familiar with it which makes for much more efficient service. Blake is awesome! Very professional yet personable and I am very pleased with the services I have received thus far.
We use these guys for two houses, we pay the yearly fee, get four visits and unlimited emergency visits. Totally worth it, very professional, always show up on time, good communicators, and very thorough. We own multiple vacation rental properties in the mountains, and are considering using them for all…
Jim is super does a awesome job
Should be 0 stars really. I scheduled an appointment and they never came to my house to check for pests. I called multiple times that day and each rep told me they would call the technician who would be calling me. Never got a call so I set up another appointment. Again. He was supposed to show up between 10-12pm and never came. Worst communication I’ve ever seen from a company.
Matt is knowledgeable and personable we talk about steps to prevent issues. We had powder post beetles and Frank inspected for that and got the work order in quickly. The service is a good price to stay on top of things and is really helping.
Don, tech I deal with always does a good job and he always follows through with a problem I contact him about. We stay in contact and will adjust schedules on either end if the need comes up. He is a pleasure to work with and I highly recommend him and the company
Took care of.a whole lot of wasps nest by taking his time and observing their habits. He was on time, courteous and very professional. Have been using Ehrlich for years and this time I got above abs beyond great service.
Blake has been really good so far. This is the first time my tenants have been pleased with the pest control. Usually they say that nothings changed but this time, with Ehrlich, she saw a major difference. I hope this doesn’t change.
We have been very fortunate to come across this company, we tried telling others about our problems with ticks spiders and mosquitoes no one would listen we were very sick from ticks and mosquitoes when we reached out to this company they listened and cared any problems in between there visits here all we did was call they were here we can never thank them enough for the peace they have given us not to mention our health and we can walk outside and be in our home knowing they have done everything to help protect us thank you all
Dwayne has been providing my service for about a year. He is always pleasant and advises what service he will be performing when he arrives at my home. When he is finished, I receive a text from him stating what he did. I would recommend Dwayne to anyone who has issues with bees, mice, moles, etc. Dwayne is a very good and responsible representative of Ehrlich Pest Control.
I am very pleased with the service I received. I spoke with Matt on my initial call. He was informative and courteous. The first treatment was scheduled promptly. Corey was the technician assigned to us in day of treatment. He, too, was very polite and informative. He arrived well within the timeframe scheduled.
I have canceled my service with this company THREE different times and they are STILL charging me. I canceled the end of January, they charged for February and reported they did not have any record of cancellation. So I canceled again mid-February. Then I got a bill for March and they stated ONCE AGAIN there was no record of cancelation. I was supposed to get a call back from the department that handles cancelations but they never called me. It’s been multiple weeks now. I am beyond dissatisfied with their customer service.
Dan Lewis did an excellent job. He was pleasant, professional, and effective.
Dan Lewis was the technician. He was very pleasant, on time, informative. I would recommend this technician. Time will tell about the quality of the service but I feel confident by the way I was treated and his thorough work ethics!
I have been using Ehrlich for 5 or 6 years now. I have a regular technician who listens and understands my concerns. Since, the 3 men in my life (my Father, my Son and Husband) are allergic to wasps, I need to ensure that the house and porches are wasps free. The house is in the Country side, so bugs, bees, mice are a normal thing, but I just do not like then in or near the house. My present technician, Jim, for the past 3 or 4 years), is always reliable, on time and in communication with me prior to the appointments. He will also get back to me if I have a question or a concern. Very trustworthy. My experiences with him and my prior tech were only positive.
Blake was very thorough in his inspection of my apartment. He wanted to make sure he found the source of the bugs I was seeing instead of just spraying and leaving it. Grateful that he was also able to locate a mold problem I was unaware of!
Don is an asset to your company and we appreciate his prompt professional mannerisms.
August 27th I had service from Cory. He was very professional and very knowledgeable. Everything was explained careful and easy to understand. I would highly recommend this Company.
We use Ehrlich for pest control at our storage facility and I have to say Corey is amazing! Hes been clear and thorough with all explanations and always does a stand up job when he is here. Thank you Corey for providing amazing service taking care of things here, your wonderful customer service, and educating us on what is actually going on. Youre the best!
Joe Ciliberti was always extremely helpful. He even took the time out of his day to come and remove a very large hornets nest.
Don is great. He checks in with me every time he is here. Always updates me on activity.
Darryl is outstanding! He is very knowledgeable, efficient, thorough and professional. I am very pleased with this company’s services and would highly recommend! Your company is very fortunate to have Darryl as an employee.
Matt found the problem and took care of it very professionally. He did what no one else has been able to do. We give him 5 stars. We will ask for him from now on.
We used Ehrlich recently for pest control our technician was Daniel Lewis he was very informative about the process and our concerns. If he represents the company please give them a try for any of your pest control problems . We hope we don’t need them again but if we do we won’t hesitate to use their services and request Dan. Thank You Dan
I needed a special visit for a rodent problem.. A technician namedDan Lewis was sent out the next day. He was prompt and very thorough. He took care of my problem and gave me tips on pest control. He was a pleasure to deal with . I recommend this service in general and this technician in particular.
Im writing to give the highest praise to Frank, my technician, for the past 2 or so years. Hes been extremely thorough, responsive and professional and my house has never been more pest free! That said, Frank has been reassigned and Im very sorry to lose him. Im looking forward to meeting his successor and hoping I can be as enthusiastic about his work as well.
I had an infestation of roaches and bed bugs at my property and my tech Daniel Lewis was right on top of things. He showed up early , stayed late, and even set up return day to make sure we get the best treatment possible and check for further activity.
I have used Ehrlich’s for years. They provide year round care at my house, and it has been more than worth it because the emergency visits -yellowjackets and hornets, mostly- are covered in the plan. The technician who services my home is incredibly helpful and will point out things like little chinks in the woodwork that need fixing so pests won’t come into the house.
Blake was awesome. Looking forward to working with him again.
Blake is very professional and good at what he does.
I had a great experience with your rep. who came to my house. He was very informative.
Technician is always very polite and knowledgeable. Admin staff very responsive and helpful.
We love Jim! He takes such good care of us!
Thieves. I canceled my account months ago and they keep charging me.
My experience with Ehrlich Albany has been nothing shy of top notch. Joe B, Dan and Corey all manage our Food Manufacturing Facility with professionalism and constantly go above and beyond to ensure our satisfaction. We know we can trust and depend on them to address any concern we have related to pest control. They are all extremly knowledgable and strive to prevent issues, not just treat them. We have had other pest control companies in the past and Ehrlichs service trumps them all!
Adam Horvat and Dan Lewis are excellent and the local District Manager Bill Minahan is always there if you need him... Id highly recommend them!
Our Erhlich technician that services the Bloomvilke NY area is reliable and performs the proper services.Thanks.
Jim, my service guy is great, always wonderful when he visits. My pets love him too.
I am the Plant Manager at a bread manufacturing facility in Upstate NY. We are AIB certified. We recently went through inspection and auditing for Costco. In both of our most recent audits, pest control had a perfect score. With todays enforcement of FDAs latest requirements, it is imperative that you have a strong pest management system in place. Ehrlich makes it easy. Other than my daily monitoring, I am always confident that Ehrlich has done the rest. With them in our corner, I can focus on what we do best, make phenomenal bread!
Our tech Joe was awesome!!He was always taking our concerns very serious and met our needs and eliminated any bug problems we had. Thanks Joe.
Charged me $950 for nothing...As soon as your guys left the bed bugs came right back. I called your office and was told the men would be back to complete the job but the next day no one showed up and when I called I was told they would not come because it wasnt on there job list for the day. My son was irate thinking he would not have to sleep on the floor again so he went out and bought a new mattress, box springs and bed frame. Then we get a call from your office wanting to finish the job. I told them they had their chance and I no longer wanted to see any one from your company...As far as I am concerned I got a ROYAL screwing and then OH Yeah, I got the bill. Dont ever expect a recommendation from me.
Best pest control in the capital region
This company has been horrible to deal with. They never showed up to our appointment when we had a bee problem. In had to call them to see where they were and they then told me they were rescheduling. Then when we called to cancel our monthly payment they told us we could cancel and also get a refund. But apparently they were lying because I just realized they still charged us this month. So now Im going to cancel AGAIN on Monday and they better give me a refund for real this time or Im going to report them to the bbb and tell my bank that theyre scamming us. This company has horrible business ethics and they scam people into paying more then they signed up for. I would never recommend them.
We had an emergency, they were here in less than an hour! THE BEST!!!!
Ehrlich has always been very responsive to our needs. Great customer service and very effective treatments.
Service is excellent. You get immediate results.
Cory was the technician that sprayed my whole property for bees he gave me a lot of information about bugs that I didn’t know and I’m glad that he came here and help me with my bee Problem
Total reviews rating 4.5
73 Reviews for Ehrlich Pest Control 2023:
Review №1
2022-07-07Buyer Beware. Have been being charged monthly with no service. Did not realize they were not coming as promised until I found a rodent threatening my new baby chicks. Called to cancel and was told my account would be cancelled only to continue to be charged. When I called for service due to the threat after months of charges with no service, I was offered an appointment 3 weeks away. Request to speak to a manager has gone unanswered. To be fair when “our” technician was the one to show he was friendly and knowledgeable.
Review №2
2022-07-08First of all a BIG THANK YOU to this company !!! Long story short my cat got in a glue trap we had for large rodents the company offered to PAY FOR THE VET IF THE CAT DIDNT FEEL WELL ! Who does that - it wasn’t poison but they also explained how to get it off with mineral oil - they called us immediately!!! They are professional and actually CARE about your situation UNLIKE Terminix who we spent thousands with and did a very poor job ! If you have any pest problem they come highly recommended!
Review №3
2022-05-06We had our first visit by a representative of this company yesterday - a young man who told us he’d been working for Ehrlich for 2 weeks. He appeared clueless about what his job was. We had complained in setting up a contract that our house was infested with ants and mice. He said he’d leave traps for both but left without doing that. He said we needed spraying around the exterior of our house but didn’t have the spray with him. He said he’d set up an appointment to have it done but did not do that. We had told Erlich we wanted to know if the black ants infesting us were carpenter ants. Despite seeing several of them, he had no clue if they were or not. I called the Erlich number to complain after he left but, even though it was during the day, reached a call center with someone who admitted he knew nothing about extermination. He said he’d listened to my complaint and written an extensive report, but when I asked him to read back what he’d written, he said he wasn’t allowed to do that because it was confidential. He said he’d have the local manager in Albany, NY call me ASAP, but 24 hours later still no call. Having agreed in my initial call to Erlich’s terms, I know I’ve been scammed. DO NOT USE THIS COMPANY.
Review №4
2022-02-13The tech who visits is a great guy. Very considerate always. But the amount of ants we see every day is unchanged.
Review №5
2021-10-28Jim Morrison is fantastic, knowledgeable and efficient. He solved all of our problems
Review №6
2021-10-07Very professional, Pleasant, polite, and great value Takes the worry out of critters invading our home and groundsThank you
Review №7
2021-10-30No problems. They come every month during the spring and summer.
Review №8
2021-10-11Had a mouse problem. Older home by water. Great communication and very good results. Have used them over three years.
Review №9
2021-10-30Very satisfied. Thank you.
Review №10
2021-07-20Happy with the staff performing the pest control and also happy with the results.