El Conde Nuevo in New York
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New York, New York County, New York, US
- Monday:9AM–12AM
- Tuesday:9AM–12AM
- Wednesday:9AM–12AM
- Thursday:9AM–12AM
- Friday:9AM–1AM
- Saturday:9AM–1AM
- Sunday:9AM–1AM
We waited, literally, one hour to get our food; I’m pretty sure the waitress forgot about us. When we got the food, the order was wrong. When we got the bill, we were charged for the incorrect order AND the waitress automatically put a 15% tip on the bill. No apology or thank you for coming from anyone. I had high hopes - disappointed.
Great service and hospitality.They were even willing to hold a cake for a birthday surprise for dessert there.Awesome tasty food, especially the churasco, mofongo, and sangria was soo good.Very kind, hospitalable and had a pleasant experience.Will go back to El Conde for sure.
Service was ok. Food was good.
I went there before and the food and waitress were excellent. HOWEVER they closed the restaurant for almost a month and i wanted to go back because i liked the food my first time there.So i went there yesterday 09/06/20 and it luckily found it open this time, i was so excited. However everything this time was AWFUL AND DIFFERENT. the Waitress was very unprofessional calling me and the people i went with (mi nina mi nino).Not only that she doesnt know how to speak with customers and she had a very rude attitude .The food taste so different. THEY CHANGE THE CHEFF, i will never come back , they ruined that place.The food its VERY PRICEY NOW AND IT TASTE VERY BAD.
My wife and i had a night out, without the kids. We have be eating at this restaurant for many of years. But we have not been to the restaurant in over a year or so. So we decided to go there for a nice quiet dinner. We noticed that they change owners, but they kept a few of the old waitress that was there when the old owners was there. So we order what we usually order and we was impressed. The food was very good and we was happy with the decision that we made to eat at this restaurant.
I dropped in for lunch on a Saturday because the chicken cooking on the grill from the window looked amazing! With rice, beans and sweet plantain, the meal was divine! My waitress was friendly, helpful, and attentive even though my Spanish was limited. It was a very good meal and priced fairly from my perspective as a SF Bay Area visitor.
I have been their customer for around 14 years(whoa time flies) and if you really want the best churrasco in the uptown Manhattan this is the right place. I tried several restaurants around when I was living there and this is the best. Even now that I live in New Jersey every time I go to NY, this place is a stop.
The food is good. I have a go to dish whenever i get a chance to go there. The prices are reasonable. The portions are great i always end up taking food home. A slight language barrier as its in a hispanic area. Depends who is working. They also have a space where you can see your food being cooked. A must go to.
I had a steak sandwich and a strawberry milkshake and theyre were so delicious. I really enjoyed the food.
Pros: food was good, restaurant looks nice, staff was accommodating of a walk-in party of 8 and fine with splitting checks.Middling: Some reasonably priced options but the rest of the menu is very pricy and for some reason a lot of Italian/steakhouse inspiration which wasnt apparent until we sat down.Cons: People who arrived after us (mind, they were not busy when we arrived) received their food before us. Our food starts to come out, a little staggered but okay. The last two, just simple sandwiches, took another 15 mins after the last plate.Everyone tried to wait/eat slow, but we were all getting full by the time their food came.And then the real wait began. It was 655 at the latest when all our plates were taken away. We proceeded to be ignored for the next 20 minutes while the restaurant started to get busier... youd think theyd want to get the table flipped.At one point (maybe 710?) we saw our waiter rolling napkins around flatware - not exactly the most pressing task.Finally got back to us, but it was another 10 minutes to get the checks, and another 10 after that for him to come back with our cash/receipts. We didnt get out until almost 740.They got an automatic gratuity out of us as a large party, which is expected, but time is money, what the hell were they thinking??
Mediocre food with a long wait to be seated on a Sunday night with waiters who do not speak or understand English well and do not come back to your table to pour you water or ask if you need anything. Asked for the meat platter thing that the menu says it good for 2-3, our waitress asked in surprise if we wanted that, and explained thats three four people, :) why does the menu says otherwise then? The steak was overcooked (we were not asked how we wanted it), and the chicken was dry. The sausages were good. Wont try it again.
Decided to try the competition to Malecon which is across the street. Chicken is grilled here, not rotisserie, and unfortunately results in dry and tough meat, particularly the breast. My serving was inconsistently heated, with some pieces cold and some hot, indicating it had been cooked (who knows how much) earlier and reheated. Service was adequate if somewhat inattentive. The restaurant itself is lazily kept with the bar used as a storage area, over crowded with chairs and tables, and overall unappealing. Theres a reason Malecon is consistently packed and this restaurant isnt. 2 stars as the pieces of chicken that were hot and not dry as jerky were quite tasty.
They close way too early so dont even think about coming here for dinner, we came here at 7:53pm and the place was already closed, we had to end up going across the street to another restaurant right across the street called Malecon for dinner.
Extremely disappointed with my last visit at this place. I use to loved the quality of the was great. However on my last visit on 03/27/2016 was a total disappointment. Over an HR to sit us tables available but were given to other customers because they claim our group on 7 was to big. Sat at the bar while I waited for my table and there was no one to served a drink. Finally we got a table and we were rush of it before we were done. The stake not as good as in the past.
The Churrasco by itself deserves 5 stars! Highly recommended.
One of the Best Dominican Restaurant!!
The waiters and employees in general are pretty friendly and open. However, the food was alright. The oxtail was okay... but the pernil was disgusting. The beans and rice were okay as well.
First of walking in was great. Gentleman greeted us and seated us quickly. However, the waitor completely 360. He first comes and ask us if we are done ordering. Keep in mind we havent been served water or the restaurant courtesy, in this case it was bread or been asked for anything at all. The waiter comes 15 minutes while we were sitting then doesnt come at all. Another young lady comes and helps us out. At the sametime, our original waiter passed by us 3 times and didnt even bother to say anything to us (when are menus were closed). Please lets get better people at this place that really believe in and value customer service.
Got fried plantains and they were soggy and with a lot of grease. Also the dessert wasn’t that good
Good food. Calm surroundings.
HORRIBLE FOOD! My husband asked for a T-bone w/ mashed potatoes and it was HORRIBLE. The meat was not to our expectations, it wasn’t cooked well, it was just nasty. So disappointed to say the least
The Worst Service, at first I thought it was fluke. I gave this place three chances. The first time we went. The rice was over cooked, I asked for a steak medium rare they gave it to me well done. When I told the waitress she told me thats medium. So I guess well done is burnt...Second time My wife wanted to go I was apprehensive. I went anyway, The place was full so we had to wait which I dont have an issue. What I have an issue is trying to let anyone know that we are waiting to be seated. They have no one that keeps track of the people are waiting. So a couple behind us got seated, when I told them we have been waiting they said oh the place is full you have to wait... If you had some time of organization then you would know who was waiting first.Today, was the last time we didnt wait this time to even be seated. There was a nice couple of ladies that got seated then I am standing there next to the Kiosk waiting for one of these so called servers to come over. I asked one of the waitresses if someone is doing the seating.Again she told me we are full you have to wait... I didnt ask you that I asked who is taking care of the seating... Sigh..So 10 minutes pass by and a group of 5 (we are 4) come in and a table opens up and they start to seat them. I had it I told them off and we left.Went across the street To Malecon, What a difference, they were way more busy than El Conde. But are way more organized, there is a wait line where they advise you how long and put in a queue. They said 30 minutes, but it was only 20. I Did not mind the wait and the food in my humble opinion is way better, less greasy and they know how to cook a steak.So if you find El conde full good luck, you are better off going to Malecon much better service by 10 fold.
First of all I have to say for a place called a steakhouse they do not know how to make proper steak. Their rice is lumpy, their steaks are over cooked even when asked to make it medium, it was more like cardboard. They have a hard time understanding English. They even switched the price on me mid meal claiming that the menu is outdated as if it was my fault. not going there again thats for sure
I personally like this place a lot more than Malecon. The rotisserie chicken was so wonderfully flavored and it was so tender. Highly recommend especially if you are in a big group and can split a big platter.
If you are a Churrasco lover! Then this is your place. The best Churrasco in uptown Manhattan period. Its non debatable. I tried them all and it doesnt compare just make sure is Bala doing it for you.
Throw back Dominican music, singing grill man, good service. Their menu is a little pricey in comparison to surrounding Dominican places but the portions are large. It can be noisey. Sit on the side away from the main room for a more quiet dinner. Men make sure you lock the bathroom door HANDLE. The latch doesnt work.
Great food and good service
If youre looking for a great steak right from the grill, this is the place to go. I had a churasco and cannot wait to have another one!
Always busy. Thats a good sign. The food is fresh and so good. That true latino feel. Servers are always friendly. Drinks are just right.
Chicken is better than Malecon... They put it on a fire grill = char. But Malecon mojo is better. 🤷🏻♂️
I dont speak Spanish which immediately cast me as an outsider but thats ok! The service suffered slightly as a result but the steak and side dishes were well worth the sassy attitude I encountered from the my waitress. The servings are huge and the steak was tender, juicy and so succulent. Worth the $15 for the Curasco y Camarón or Surf & Turf Steak & Shrimp dinner. I highly recommend splurging and getting a side of the sweet Monfongo (friend plantains) They are best described as a smoky indulgence on par with a find whiskey & cigar!
Food was decent. The service was rather slow. It seems like the servers spend more time in the dining area on the right side of the restaurant.
They gave me outdated food. I got a sivere stomach right after🤢 . Never coming here again!!!
Authentic Dominican food, great for family as portion are big. Lemonade is freshly squeezed, taste like DR, and the Yuca Fongo, mofongo with yuca instead of plantains, is amazing. Music was a bit to loud.
This is NOT the same conde years ago it was, where their Skirt Stake was their specialty. Now their portions have shrank as well as their quality. Food doesnt NOT taste good, and food it is OVERPRICED. Go spend your money somewhere else, trust me !!!
I love the way they cook the whole chicken on the grill. The mofongo looks delicious and the place was quietly awesome for business meeting
Their Churrasco is Amazing!!! As well of the black beans. Its a bit pricey but its worth it if you want something good.
The best churrasco.
Good ambience and food!
Love this place. Food is always great. Professional and friendly staff. Bring the family to this wholesome restaurant.
Mofongo de churrasco was on point!
I went there and the churrasco was delicious good attendance and excellent environment I will recommend this place to my friends
Great food but the waitress are terrible they take your order ones. and I was going to order another piña colada and I wait 15 minutes in the place it was empty I walk out with desire to have one more no wonder malecon is full of people I hope They do something about it
I regularly come by grabbing some food in this spot. I love the efficient service and well made dishes. Kudos.
The BEST d@mn skirt steak in Uptown/Washington Heights. Just make sure Bala is on the grill. Thats the name of the grillmaster. The dude is a genius with the thongs. Sprinkle some of the salad sazőn on food. You wont de disappointed.
Ill give them 1 start because theres not a choice to put 0, the food is not that good and the price are ridiculously high, i took 3 of my family members to that place and for 4 ordinary plate the bill was for almost $150 dollars... is definaly not worthy, dont waste your money as I did...
Best spanish food in the heights. well cooked. reasonably priced and very warm welcome.
Was too crowded and too slow in service.
Excellent great food service super good ...
Food was delicious and great service, not to crowded very calm... The environment was good.
Service was good, food was excellent good pricing, the entering door its dangerous thats the only thing that bothers me a little bit, everything else was good
I’m a regular here the best churrasco in Washington heights hands down
I love the churrasco that my favorite thing about this place is just amazing! One thing they did to fix is the place remodel the place but still keep it classic.
Amazing churrasco(steak shirt) my favorite...the chef at the grill Is amazing..affordable good quality food...They also UBER
The food is good but they need better heating system to keep the food hot
Friendly crew, but way over price food. The steak didnt taste good...sorry no a repeat for me. Old conde was better.
Im a regular customer but today the Food was Too salti.Becareful
Service and food is great, especially the steaks. The tres leches desert was not the best.
The service is consistently prompt, good atmosphere, very kind staff members. I will return here again when I get in the area.
Great food, great service, highly recommend.
Fantastic food and the prices are reasonable. You MUST have their grilled chicken.
This place is known for its skirt steak. But lately been a little average.
Best grilled steak in Washington Heights, timely service and fair price for the portions they serve.
Great food and drinks for an affordable price
When eating in did place you feel home the has cool food like the chicken all kinds o meat.
The food is great... the staff is nice
Food is always good and the wait staff is very attentive!
I ate at this establishment last night, while the steak was good the shrimp was burnt! Also the bathroom NEEDED attending and our service wasnt to par either.
Good food. After 20 secs they serve water and bread. Awesome
Good fresh tasty food at the right price
Have ordered there 4 times now and I have been pleased. Also quick delivery.
Good portiones and one of the best mangu breakfast I have ever had.
I been going here for years and years. The steak is delicious in fact everything the grill is really good.
BEIN EATIN HERE FOR 10YearsS NOW .. FOOD IS ALWAYS GREAT ... KEEP YA BAD COMMENTS TO YA SELFS THIS PLACE WILL ALWAYS BE BUSY & PPL WILL ALWAYS LOVE IT .... I RECOMMEND EVERYBODY TO GO HERE
Love this place. Attentive staff and the food is beyond delicious
The food is awesome but the service is lacking.
4 stars because the delivery guy takes long to go up the stairs because he is on his phone, the food is amazing.
Churrasco (skirt steak) is always perfectly done. T-Bone steak is equally fantastic.
Pricier then what this kind of food should cost. Nothing fancy just a local spot to eat at. Not bad but again nothing fancy.
Churasco with onions & tostones every time Im there. Good food slow service at times.
Love this place, the staff is nice and the food is great and very well priced
The steak here is so, so good. Do yourself a favor and try it out. Great bang for your buck.
Had a great time great customers service even though language barrier food was great
Food is delicious especially the churrasco
Best steak juicy full of flavor
Great Spanish food...
Yummy Dominican food. Love their ox tails and red beans.
Great Chicken!!! Absolutely the best chicken in Broadway!!!
Great meat. Fresh and the portions are of good size.
Typical Dominican eatery in Washington Heights. Food is usually too salty for those looking for healthy eating
The churascos and red beans I love them. Very good service.
One of the most inexpensive steak houses you will ever eat at.
Amazing food absolutely the best place ever
Safe and clean to have your family eat there
First time in this restaurant great place the eat for the first time from queens.
Great food and services. Food portion got smaller
Food was was good . Waiter was overwelmed with to many customers.
Delicious Ribs, Rice and peas, and Sweet Plantains
Delish.... Skirt steak was perfect!
Good food but service sucks
Ordered Churrasco well done but received medium well... Bad...
Best skirt steak in the upper city
You have to try the churrasco it have to be the best one in nyc
Waited 10 mins for service and nothing no water no bread whats so ever.
Probably because the situation with the pandemic but the service is horrible at this time
Great steak. Come here every time Im around
LOVE THE FOOD LOVE THE PRICE AND LOVE THE STUFF THEY ARE GREAT
Hard time speaking with them which makes it hard to get good service in what your looking for
Not blown away food as ok drinks were ok
Good service. Family friendly environment
Takeout order biste encebollado, it was delicious.
Excellent food and customer service.
This restaurant has good Spanish food
The place is okay but they need to improve they need to renovate that place so bad
Chicken cooked fresh on the grill, right in front of you.
Food is great. Service is weak.
Its okay if youre craving Dominican food.
The worst service ever! That white tall guy is the worst
Really good food and drinks
Good food. Nice staff
The best chicken al carbon
Serious food and great service.
The food there taste good.
Chicken was undercooked, and the tripe soup was mostly bones.
Very good food.
Great food and ambiance
The skirt steak is always done perfectly
Service was The I have had in A Very Long Time
Definitely one best squirt stake in the city
Great food
Large amount of food, old-school environment
Good food
The food is great !!!
Keep it up El Conde
Food was perfectly cooked!
Not the same el conde it used to be unfortunately :(
Awesome place great food
Best churrasco in the city!
Nice place and good food.
The chicken is REALLY GOOD!
Excellent service and super excellent staff😘
The food is delicious
Very delicious food!
Great Dominican food
Geeat churrasco and other meals.
Deliciously Done. Im pleased.
Best churrasco in NYC
Excellent meat! Bad English :)
This is better place to eat.
Food and service was GREAT
Great food & time..
Good food
They have good service
Great drinks and food
Good food
Good food
Good food
Great Hispanic food
Delicious food. A must try.
Steak was so yummu. . .
Very good
Good food
Good food
The best tostone
Good dominican food
Good
Best Steak Recipe !!!!
Love the food and drinks
Good homestyle cooking
Very satisfying.
The best restaurant in the city
Great flavors!
Great food 👍
The bes
Mi favorite restaurant
Good services
Great food
Love it
Awesome
Great food
FINE
I love this place
Delicious
Excellent sevice
$$$ The price is to high.
Churrasco on point
A++
Good food
Bad bad bad
Total reviews rating 4.2
199 Reviews for El Conde Nuevo 2023:
Review №1
2022-04-05El Conde Nuevo is a nice restaurant with interior decorations. Comfortable seating and fairly small. The food was exquisite and definitely had me wanting more; the dessert options are very good also. Definitely a “would recommend” and satisfied with the service.
Review №2
2019-11-18This is one great Dominican restaurant to visit whenever you’re in the neighborhood. I was there today with my Connect Group members from church and we had super fun. We had Chicharron de Pollo con Hueso and Pollo a la Parrilla. This place is nice and their service is amazing. We almost didn’t get a seat today. There were lots of customers waiting for their orders. This restaurant is pretty close to the road and can be easily noticed from a vehicle in normal. There’s also wheelchair accessible entrance.#DominicanRecipe #FamilyFriendly #Food #NYC #PolloalaParrilla #Manhattan #Restaurant #Cozy.
Review №3
2021-09-08Its a hit or miss, like many restaurants in Washington Heights. I ordered two chickens and couldn’t even feed it to my kids. Both chickens were undercooked. In such way that blood was dripping from both of them. Disgusting and potentially dangerous to one’s health.
Review №4
2019-08-16Great customer service and great food. Everyone is very friendly and helpful. The restaurant is very spacious and clean.
Review №5
2022-04-11Great food selection. A lil pricey, but overall the grill chicken was delicious!
Review №6
2022-03-19I got very expensive after the pandemic. Food used to be good, now it is not. Sazon was bland.
Review №7
2022-04-03Food was delicious!! It was 4 of us diner was less thank $100
Review №8
2021-07-31My friend and I ordered the steak and chicken meal with white rice and salad which had a huge avocado enclosed. The whole could feed 3 individuals. In total, I only paid $47 including tax. The meal was absolutely delicious. The steak was tender and juicy. The chicken was well done. I will definitely go back if I am going this neighborhood again.
Review №9
2022-03-23The food was not good. Too pricey for the taste and display of it.
Review №10
2019-02-23Went here for a gathering with friends. The food was AMAZING (generous portions too), and the service was exemplary. I highly recommend this place.