El Palenque 3 Gallos Restaurant in Brooklyn
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–10PM
- Saturday:11AM–10PM
- Sunday:11AM–10PM
This place Is an absolute disgust, I really wanted to like this place but not only is food just thrown on a to go plate and considered edible but the customer service is disrespectful to all paying customers. At least accommodate paying customers rather than yelling on the phone saying they are too busy to assist. I wouldn’t recommend this place to my dead grandma god rest her soul.
This place states that the flautas come with rice and beans on uber eats. When i received my order there was no rice or beans. I called the manager and he stated its not his problem and did not try to make things right. Do not order from this place they are unprofessional and do not care about their customers.
My office has ordered from the restaurant multiple times. On uber eats they have stated orders specifically flautas comes with rice and beans. The restaurant says they do not receive the order that way but we have stated we are more than happy to pay the extra but either the price needs to change or the order should not say it is included. We have called the restaurant many of times to let them know about the issue as it is not our error expecting exactly what is said. They continue to refuse to contact uber on the issue and do not want to fix the issue with us. It is not about the money or food , it is the principle of expectations being that is what is stated with a set price. We’ve sent picture proof as well as asked to speak to management and they have been very nasty and refuse to help/accommodate. Being that the office orders so often and so much, it’s upsetting to always be met with confrontation. We only ask they change on the app as they create the menu with uber, although they say they have no control.
I had the flor de calabaza quesadilla it was good a tad spicy there was no need to add salsa. The ambiance itself was great, clean and followed all protocols pertaining to covid 19. The restaurant itself is huge and very festive decorated to give you the whole Mexican dining experience as if you were actually at Mexico. The waitresses were very nice and attentive. Overall a good experience.
Food is good overall. Don’t know if it’s only on delivery, but they be charging you $2 for salsa in little containers which aren’t even full. Doesn’t matter if you ask for them or not they’ll still add it &’ charge you for something that is normally put on mexican foods.
The food was tasteless,plastic utensils, soda in a can without a glass. No offer of water. The waitress never came around once food was served. The menu looked promising, but no promise of taste. We asked about dessert, why even bother her, but she was polite.Across the way, the hostess was sweeping the floor? Why? This is a no no.Tip was added and a charge of $2 and change for credit card which is added to total.. you should minus if paying by cash.. however by the time we got to our car.. it was not worth it.I like to try neighborhood restaurants, but I will not go here again.
This place used to be so good when it just opened ! The Birria quesotacos were crispy, and big. Now you order them and they are almost half the side and no longer crispy ? I’m so confused, why change something when you got it right the first time. Also they no longer deliver to my address even though it’s not far ? Really used to love this place.
I decided to go out with my close friend and try out this New Mexican restaurant. What I experienced was AMAZING! Aside from the fact that the service was excellent, the food was amazingly tasteful and fresh!I chose to eat some Birria mulitas and my friend chose to eat some nachos and the food was delicious! The meat from the mulitas were soft and seasoned very well - as well as the side of consomé that the birria mulitas come with! The nachos were crunchy and the cheese is so deliciously melted that it tasted very well with the meat!Definitely going there again so I recommend it for sure!!
I got the birria tray and honestly this is the most amazing food i’ve ever had in my life, it’s ruined all other food for me. all i ever want to eat again is this, i told everyone i know about this place and i’ve never written a google review before but i just had to. this place is AMAZING. i can’t recommend it enough. i especially recommend the burrito, it’s so flavorful and amazing.
I ordered for delivery, French toast was okay, bacon was dried up and you could tell it’s old. Chilaquiles was to dry I hate dry chilaquiles Not sure I will order for this place again there’s better places to spend your money at maybe if they have indoor dining the food will be better maybe wen they have I be back
I placed a order from this restaurant. They gave me the wrong order and when I told them. A woman said she will bring the correct order. She never showed with the order. They are very unprofessional. Will not be ordering from them any more. Please if u order from this restaurant check ur order before the delivery person leaves.
Wonderful place, to eat !!! Mexican food, actually very rich, tasty food, all the staff including the owner are very friendly. It was my first time I was satisfied, I will return.Just one thing!!! Put in the bathroom, the comfortable one to change a child under 3 years old, have 2 bathrooms, put one for men and women, do not mix them.The bathrooms are very clean. As you can see, the food on the menu is also brought to you.
It is a nice and clean place, the waitresses are very attentive, the detail was in the food, we ordered a fried fish and a carnitas quesadilla and both meats reeked of rotten meat even though we made our complaint no so they wouldnt charge us if not So that you would be more careful with what they serve to the customer, the cook only said that the meat was good despite the bad smell, it is not worth I will never go again and I do not recommend it.I know that the fish does not smell like roses but it does not smell rotten like carnitas but in the end that was my experience and about the discount I do not know who gave it because I paid for everything I consumed 95 dollars.
I ordered some plain chicken tacos because I am preparing for Syria ... but how tasty, the chicken was well seasoned and delicious !! I promise to return when I can eat the tacos with everything as it should 😌🔥 Also, very good service from the boy who gave me my order😉
Total reviews rating 4.2
114 Reviews for El Palenque 3 Gallos Restaurant 2023:
Review №1
2022-06-17Definitely come hungry and try the Birria Taco Tray. It’s so good when it comes out fresh off the grill. Will definitely come back again to try their other offerings. Also, they give you complimentary chips and dip!
Review №2
2022-01-24Great place to enjoy Mexican food and platters are big as well so do come hungry.
Review №3
2022-06-05Best Birria Tacos I’ve ever had. Service was awesome. Good vibes.
Review №4
2022-03-25Service? Great. Food? Authentic. Price? More than fair. Absolutely loved our experience at El Palenque. Didnt think Id find Mexican food anywhere near as good as what I got used to in LA, but fortunately, I was wrong. Already cannot wait to go back and work my way through the entire menu.
Review №5
2022-04-09Highly recommend this place for its delicious food and excellent service. The decor and music take you to Mexico!
Review №6
2022-04-03Great authentic Mexican restaurant. We came from Miami and couldn’t leave without trying there food! Highly recommended 7 minute walk from the subway. Go hungry because everything was delicious!!! Friendly service and attentive.
Review №7
2022-05-21Wanted to try a neighborhood place and was highly disappointed. Food was greasy with no flavor and very little meat in each of the tacos. The Nachos are a joke, dont waste your $$. The owner or some guy in there wants to charge a $1.00 for extra Red and or Green sauce that costs you nothing especially when you ordering $60 worth of food. Three Red sauce and Three Green for 6 people, Crazy!!! Ill drive to my place on New Utrecht Ave. Also They CHARGE A CREDIT CARD FEE if you use one, I paid cash!! If you dont want to pay the CC fees as a business ITS SIMPLE DONT TAKE CREDIT CARDS!!!
Review №8
2020-12-13Place is beautiful, large, and with a good ambience. Food is good. Need to improve their hot salsas but food is made fresh. We had Consome de Chivo Huarache & the most savory dish ever which I am going back for: Birria Tacos very delicious. Service was good.
Review №9
2020-11-23Ordered some food here for pickup and I didn’t wait long, however the food was disgusting and they need to work on their quality control. I’ll be returning to my usual Mexican spot.Burritos: Rice was mushy and soggy. Had to air fry them to improve the texture a littleTacos: The pastor taco was DROWNING in oil and I used all the napkins they provided to try to salvage it but it was still inedible. The bistec taco was a little dry and the lengua taco was okay
Review №10
2022-08-07Birria Tacos🌮🌮🌮 are delicious and let me tell you theyre not shy on the cheese! definitely coming back!