Ellmans Garage in Dunkirk
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Dunkirk, Chautauqua County, New York, US
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Site: http://ellmansgarage.com/
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–12PM
- Sunday:Closed
Workers are very funny but they do like to take their time meaning as in talking to other people talking to other workers instead of doing their job making you pay more for the hour when theyre actually not doing it within the period that it should be done because theyre talking other than theyre talking on your dime great mechanics
Patrick had saved me twice. Arrived in tow truck. Pleasant and helpful. First time my car wouldnt start and he knew it was the battery. The second time I had a flat on brand new tires. He arrived and plugged it quickly. The owners are awesome!!! When mounting and balancing my tires they made sure I was in and out as I had my 20 month old with me who was in need of a nap by the time they were done. Love this place!!!
Great services. I went without appointment to made the state inspection. Ask for the key and 10 minutes later they finish the labor. Payment the same as the Toyoya Dealer $21.00. Quick services. Fully Recommend this Business. Thanks for your services Ellmans. Blessings to all your family and your company.
Been going there since i was a teen with my first car. Excellent service. even though they tried to play me one time by spraying my old lug nuts with chrome paint then trying to charge me full price for new ones. Overall great place to get auto work done. Highly recommended. Just watch out!
Not a bad shop, good prices, but I have noticed some mistakes that were made during my last brake line replacement, the like works but is routed badly (not OEM) and they forgot to plug back in the sensor on the master cylinder. As a mechanic in training I do know that this work would not fly in a dealership but for the price I cant complain. I like how fast the work is done but I wouldnt mind them taking a little extra time to do more quality work. If you need a quick fix Id definitely go here but just make sure to check over your vehicle before and after.
Ellmans garage stole my vehicle from in front of my house and is refusing to give up its location. The tow driver specifically said he was going to make it disappear! Law enforcement agencies have been contacted and charges are being filed against the company itself. I would not recommend use of their services to anybody not even my worst enemy!
The co engine light on for inspection they charged me 80 to change oil told me to drive 50 miles and return 4 days later and then they say they dont have men or time to fix take to basil wasted a whole week messing with them bad business un professional looking for easy buck
Called to inform them their employees illegally blocked a 4 way intersection by not using flaggers, not coning off area to keep cars from entering zone ( I know, because I entered the zone when I was unaware they were actually towing a car), and they had a tow cable across two lanes of traffic with no one coordinating traffic or alerting drivers to alternate routes. Man who answered said he is the one who blocked traffic. He did not, he pulled over with his hazards, which were hardly even visible due to the excessive snow and ice. Me and another driver passed him only to be stopped by a non flagged or zoned off cable from the tow truck across both lanes of traffic pulling a car out of a ditch.I had a emergency and your crew, which the man admitted he was the man who parked his truck at the top of the hill.When I expressed this was dangerous, especially because he was parked on top of a hill with no flags or traffic coordination, he told me he had a cop right there next to him in the office that could tell me how wrong I was. So, I asked to talk to the cop, to clarify whether he was actually creating a dangerous situation. The man then told me the cop was too busy. So I offered to leave my name and number to be called back, the man told me no and then hung up on me.You created a very unsafe environment and you do not follow proper protocols. Your vehicle was not flagged at the top of the hill, it was pulled over on the grass. I easily went right around it without going into the other lane, as did the car behind me. Then because of your cable across both lanes the other vehicle and I became trapped on a icy hill. You and your two trucks blocked 4 lanes of traffic with no alternate routes. And telling customers you have a cop available to defend your un-professional and dangerous ways is the most ridiculous customer service I have ever encountered.
We always take our vehicles here, for everything.Fast, nice.every repair is clearly done with honesty and speed.I feel very lucky to have a garage I know I can trust.I have always had anxiety over car trouble, often more due to the feeling that Im being taken advantage of by the garage.Never at Ellmans.Feel confident having repairs done there.!
Fantastic service & repair shop!! My car broke down in Westfield NY. After calling AAA and several other service garages in the Westfield area, I was told it would be best for me to take my car to a dealership. THANK GOD!! It was a Ellmans tow truck that showed up. When I asked the driver if they could fit me in today (after being told by 2 dealerships it would be a day to even look at my car; meaning a rental car for me) he made a call and I was in. The car was repaired and I was on my home to Buffalo NY in less than 90 minutes. The efficiency and old time customer service of this place was amazing!! In those 90 minutes the amount of pleased customers that came in and went out was unbelievable!! So the cost...identified price of the part needed and 1/2 an hour labor!!! I wish I could give this place 10 stars, they are that good!!
Absolutely awesome service!! Joey and Dave were great. Dropped my daughters Prius off late Saturday afternoon and they were able to replace a wheel bearing and get her on the road by 10am Monday morning! Extremely fair. Ellmans will be my go-to garage in the Dunkirk/Fredonia area!! Thanks for the outstanding service, guys
We were staying at the Clarion Hotel when our stake body truck wouldn’t start. We replaced the battery. Truck wouldn’t start. We called Ellman’s Garage. Tony and a mechanic were there in ten minutes. After a fair amount of mechanical assessment, they got us started and we drove to their garage where they replaced the starter. Many, many thanks to Tony and the team at Ellman’s Garage.
Really hard to determine this place, i see many new young faces with lack of knowledge, some of my friends had work done and complained they found scratches on the paint from where they worked on vehicle. My advice if you go there is do a pre check of your vehicle all around before visiting, then check again after work is complete. The veteran mechanics are great but i question the next generation a bit.Just use caution.
Had a few bad experiences with them in the past with bad tow service and just a few weeks ago. Took in my mini van for a bad grinding noise on passenger side which I new more or less was problems with a wheel bearing, caliper or rotor...told me it was wheel bearing in the rear driver side and only needed new brakes in the front and one which were only 4 months old and lifetime guarantee from AutoZone but ok.... Had a trip planned needed it fixed...After that picked up b4 they closed and drove it and heard the same noise still in the front passenger side.. Also heard noise from the rear side which they just put in new wheel bearing... checked it out .. and tire was lose and with 2 lug nuts completely broken off.I couldve been in an accident....Took it back again and told them what happened and it was still making that grinding noise... They called ready to pick up and all they fixed was the lug nuts and told me the noise was coming from the transmission not the front wheel. for me to take it to a transmission specialist... So I made some calls and found Cooks Transmission in Westfield... excellent service i might say... Took it there he drove it and told me it was not the transmission but the front passenger side wheel bearing... exactly what I said... He fixed it and it was riding new again... My question is why.. They didnt fix it all in one shot while I was willing to pay for it all??? itBecause they were lazy and they prefer there customers to keep coming back for little things to charge labor n parts.. They dont look at everything wrong...Talked to a lot of locals who had problems with them before...Same stories ... Better off taking it to Midis for local repairs or a small trip to Westfield NY at Cooks ...great price and fix the problem...great knowledge...One more thing ...towing service through AAA ...they dont takecare of your car when pulling you out if a ditch or when towing back to shop...
I locked my keys in the car and called AAA they called someone very near me and it took two hours to find out they werent coming. AAA found Ellmans and they came and unlocked my car when no one else would. They arrived when they said they would almost to the minute THANK YOU! THANK YOU!
Garage has gone down hill. Compression fittings on brake lines are standard here. My buddy has a brake pad with the please remove this sticker before installing sticker still on it and looks horrible. Todd gives you a good price and jim asks for double. There prices are higher then ever and there work is worse then ever. Todds the only reason i kept going back in the first place anyway... goodbye for good ellmans-15 year customer
I took my car with the checkengine light on and it charged me $ 1,900 and it came out with all the dash on they damaged the speed sensor, the ABS sensor and they left many parts loose and I found tools inside the engine compartment and they never wanted to fix the damage caused by his employee who were young people with no experience or mechanical licenses
Total reviews rating 4.6
193 Reviews for Ellmans Garage 2023:
Review №1
2022-02-12Very professional and skilled! They arrived 10 min after i called for a tow. Got my vehicle out of a tight spot. Reasonable prices. Courteous and friendly. Definitely my go to for auto service!
Review №2
2022-06-24Passing through town & had a flat. Super friendly & speedy customer service. Very fair price. Highly recommend.
Review №3
2022-05-20Had lights on my dash for A S and traction control! Got me in and fixed the wheel bearing in one day! Great friendly service!
Review №4
2022-06-22Brought my car in for a harmonic balancer fix, turns out they used cheap lock-tight to tighten the bolt. Didn’t want to professionally fix it. Never using this business again
Review №5
2022-01-25Amazing service- every person there is extremely smart, kind, patient. They were able to pinpoint what was wrong, and fix it, in under 2 hours. The mechanics are awesome, and the front desk woman (i did not get her name- agh) was an angel and truly cared so much. She was able to get me a refund from a different service center that had given me the wrong fix. Thank you, thank you, thank you a million times over.
Review №6
2022-05-26Always such great service, wont go anywhere else. Love everyone there!
Review №7
2021-12-13They do really good work there and theyre all polite. They try to get you in and out, no play time because theyre too busy. As fast as one goes out another is going in. Very kind people that works there, all of them and they get the work done.
Review №8
2022-03-31My family comes here regularly to get our vehicles inspected. We are satisfied with their services.
Review №9
2021-10-27AAA sent the road service truck to help me get my car started. The service was to jump my car. I needed to buy a new battery since it had been 6 yrs. since I bought the last one from Elmans Garage. Good place to do business with!!!!
Review №10
2022-03-02ELLMANS Is the only place I will go..they are professional and price wise ..the best!..and did I mention..A great group of people..!!