Empire Szechuan in Staten Island
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Staten Island, Richmond County, New York, US
Site: http://empireamboy.com/
- Monday:11AM–9PM
- Tuesday:11AM–9PM
- Wednesday:11AM–9PM
- Thursday:11AM–9PM
- Friday:11AM–9:30PM
- Saturday:11AM–9:30PM
- Sunday:12–9PM
Empire Szechuan in other cities:
I would like to make it very clear — this place deserves five stars! I have been eating this Chinese food since I was a kid, i’ve had it well over 100 times, and NEVER did I order something I did not enjoy.The owners and workers are all extremely friendly, delivery is always fast, and the food is hot and delicious.We regularly order chinese for our dinner parties, and the vegetables have even become a staple in our holiday dinners ... you cannot beat the string beans!Order, I guarantee you will LOVE it.
I had the best pork fried rice ever! Their egg rolls are good, but I like mine crispier. I am going to try some of their main dishes soon.
Expensive but you get what you pay for! My neighbors moved to NJ but still drive 45min just to get food here. I’ve had sesame chicken and wonton soup from all around the country and Empire still has the best. Their sauce is top notch. The owner also owns East Sushi next door and can deliver together so my family always orders from both. Only con: no seating here and in the winter it is super cold inside. But the food is unbelievable!
It depends what day you order! Food is great some days, mediocre on others. Very inconsistent. You never know if you will be pleased or disappointed. Fried rice perfect on one day, greasy mess on another. Spare ribs perfect on one day, charred on another, You get the picture.Updated: They have become much more consistent. Unfortunately, it is consistently bad. The food has no flavor, The rice is dry. Beef is tasteless. Dumplings are thick dough balls. Time to move on.
Best Chinese food on the island. Very consistent. Never had a bad order.
Got a lunch special thinking it would be about 6 to 8 bucks which is what I normally pay some place else. Was caught off guard when she said $13 for a lunch special. I asked if it was a mistake they said no. Reluctantly I paid and sat in my truck to eat and to my surprise the rice was cold....I tried getting my money back but they werent trying to hear it. Bad experience and customer service.
Used to be my favorite place but the female owner is a very Bad Customer service Person.Had multiple occasions where what I ordered for delivery or pick up was shorted on my order.Called to complain and the nasty owner claimed ordered was doubled check and basically called me a lair!Beware here folks when ordering. I Would order from pacific kitchen down the block. Much nicer folks and better food.
The food USE TO BE delicious. Last time I ordered the food wasnt as good and they are extremely expensive. For the money they charge I would at least think one would be greeted with a smile and a pleasant attitude. I find the staff and owners to be unfriendly and ungrateful. Lastly, I always ask for chinese mustard with my order and they never include it.
Best Steamed Chicken Dumplings w/ Hot Sesame Sauce.Love the soups and Sesame Chicken. I’ve always loved the food here but the prices are outrageous which is why I give it only 4 stars.
Im normally pretty generous when it comes to reviews but there and some things I saw that I couldnt look past. First of all the had no heat on so its freezing and the cooks were cooking in their winter jackets, hat, scarfs, and winter gloves!!!!. How they got an A is beyond me. The cooks would then readjust themselves and go back to cooking and touching raw meat with their winter gloves!!!! Theyre work environment is COMPLETELY UNSANITARY AND FILTHY! THE PLACE LOOKS LIKE IS HASNT BEEN CLEANED IN YEARS! Not to mention the food was TASTELESS!
Food Was Very Delicious. Ordered Grilled Chicken With Cantonese Noodles. Customer Service Couldve Been A Little More Welcoming But Overall, Experience Was Ok.
The best Chinese food on the island. Love the scallion pancakes they just added to their menu. The speciality noodle soups, sesame chicken, and ribs are so good!!!! They also always offer coupons
Given this places good reviews, I had good expectations for this place when ch were not met. First, they didnt understand my husband when he clearly ordered the food. They also said they couldnt let us pay the tip at delivery and wanted us to pay it when we ordered. I refused and ended up having to scrble to find se change for the delivery guy. The food was also extremely expensive. A general tso chicken, chicken and broccoli, and fried chicken dumplings, with two drinks for $42. Never have I had such an expensive Chinese meals. For being so expensive, they werent even good. The portions were good, but thats about it. The sauces were bland, the chicken was bone dry, and the dumplings were just awful. They looked like they were bpuoed and then quickly pan fried, and the texture was awful. The chicken inside was just a bland solid mass of white chicken with no flavor whatsoever. Couldnt eat them, and Im not a finicky eater. Would not order again.
The service here is excellent. I’m so happy to hear that they are reopening soon. My family and I always enjoy our time and the food because it is delicious and of great quality. I would highly recommend this restaurant to anyone.
The food is delicious!, a little pricey but worth it, I love the fried shrimp wonton w/ that delicious sauce for dipping!, I dont get to go as much because they moved the business to the South Shore of the Island......they should have stayed on the North shore of the Island... oh well
Placed a order for delivery at 8pm, still haven’t received my delivery and it’s been over hour and half. The delivery is still no show !!!! I would not recommend this place to no body! If I can give them 0 stars I would.
A little pricey but with the online coupons they have it is worth every penny. Very good quality, large portions. Try the shrimp dishes which come with the very large shrimp, taste really good.
Not the best Chinese food, but very good for a take out place. Orders are usually delivered in a reasonable amount of time. The place is very busy on Friday and Saturday nights.
There food is terrible now. I always order roast pork chicken Dumpling soup this time they got my order wrong there was no roast pork in the soup I only received chicken dumpling soup with a glob of garlic on top the soup was disgusting and I would never order from them again.
Best show in town. Prices in line with quality/portions. Those that say theyre overpriced are probably people who dont mind a $6.99 disgusting combination that you would find above the Staten Island Expressway. You get what you pay for, in this case a nice amount of quality food.
They think they are always right telling me I ordered the wrong thing and telling me they don’t make mistakes. So arrogant and definitely over priced they can whistle Dixie waiting for an order from them. God riddance
I love going to empire. The lunch specials and combos are definitely the way to go when ordering here. The food is delicious. My personal favorite is the General tsos lunch special with wonton soup.
Good food. The restaurant was freezing. The staff at the counter were wearing jackets. If you want to eat in prepare to be uncomfortably cold! I suggest take out!
Our favorite Chinese restaurant on the island for take out. They keep your information in the system so when you call they already know who you are by number which is cool. Delivery is fast and food excellent.
They didnt bring the full order we call them when the order came half hour late still no food, called again the manager was arguing with me as to when I called, 20 more minutes later still no food, the Manger was very rude, guess there so busy they dont care WELL NEVER ORDER FROM THEM AGAIN
This place is OK.Honestly the worth the money WAY to overpriced!Many other places are better!
Great food excellent service ! Nice delivery people as well! Ricky is our favorite he comes to the door with a smile on his face! Very delicious food as well!
$15 for a combination which consists of mostly friend rice with no taste.
I been going here for 20 years never messed up a order all the sudden last 4 times i ordered the order was wrong either wrong food wrong bag or order itself wasnt way I wanted it i called them up they told me come back in well make u a new order witch is nice whats not nice is them not even giving a discount or throw something in for my family that just had to wait for the 2nd order and my time and gas going back to get it smh never has a problem before but last 2-3 months whatever they did = not good theres plenty of good Chinese in the area
Delicious food a little high priced
Fast delivery and delicious every single time!
Pricey but foods always good
Always fresh, always warm when it’s delivered, great service. We are so happy to have them back open!
**Ordered takeout during COVID pandemicFood*Roast pork with mushrooms - good
Always love a good Chinese dish
Food almost inedible. Not good. Very expensive. Never would order again.
We waited an hour and a half and the food was cold.
Did take out food was terrible never order again egg rolls had a horrible tast im sure it was the oil never again
Sushi is amazing but they need to be faster
Good food,fast delivery but very pricey for Chinese. And they forgot our fortune cookies.
Great Food, Friendly Behavior, Fast Delivery.
Hands down the best Chinese food on the island!!
Probably the best Chinese food on the island. The prices are a bit high but they give you a huge portion of food.
Never again willI order from this place always check your order upon delivery last time no mustard today no eggroll its the little things
Easy parking, good service and short wait times for ordering take out.
Great Food, Delicious cooking & Super friendly service.
Trainwreck..took forever.. manager way too rude
Its ok but very over priced
Very friendly atmosphere, Testy Foods First & Delivery.
2 steam pork dumplings 2 20oz cokes $40.75 really how do you get that price dont care how good food is thats unacceptable..You are losing business in long run, lower your prices so you get more clientell. I work a school we use to order everyday $300 plus kiss my business goodbye..
2.1 miles from me and they say they don’t deliver to Richmondtown. Really?? Get a map.
Amazing Foods, Nice behavior, Fast Delivery
This is the best take out Chinese food on Staten Island, maybe all of NYC.
Delicious Food, Nice Environment, Fast Delivery.
Food great but you wait for pickup
It states they are open, it was even in the s.i advance but they do not pick up the phone.
Food was hot. Delivered early. Food was great.
Best Chinese food on the Island!
Hands down best Chinese restaurant on Staten Island
Ice Staff, Great Promos, Great Food
Horrible messed up food that they didnt give us the right order and was missing food and refused to fix
The best Chinese Restaurant, Delicious food
Went in to get something quick. And all I have to say is NASTY .. Ill stick to my reg place !
WAY OVERPRICED !! JUST RAISED THE PRICES AGAIN FOR 2016 ! I GUESS THAT HOW THEY SAY HAPPY NEW YEAR TO THE RESIDENTS OF STATEN ISLAND !
Amazing Foods, Great Pizza
Great Restaurant, Fast Delivery
Good food fast delivery
The best chinese on Staten Island hands down
To expensive
Good food
Not bad
2 lunch for $22 i
Great!
Love it
Food is great!
Overpriced
Excellent
Excellent food 🥘
Great
Great Chinese food
Food is delicious
Total reviews rating 3.6
91 Reviews for Empire Szechuan 2023:
Review №1
2022-06-13Ive personally never had an issue at Empire Szechuan, I personally think that the food is better than any of the other places Ive really ordered from (ex: Chopsticks). One noticeable difference is when I order sesame chicken from Chopsticks they usually have rubbery chicken but when I ordered from Empire Szechuan they had some of the most tender chicken Ive ever had from takeout at pretty much the same price, I definitely recommend. A lot of people complain about the prices but honestly its pretty much the same as most other Chinese takeout places, were living in New York, everything is overpriced.
Review №2
2022-05-22The general tsos chicken just tasted like syrup and the pork fried rice was cold and not cooked completely. My S.O had stomach issues for a few days after eating at this spot. The workers were exceptionally rude and the place was dirty. We will not return and do not recommend you waste your money. 0/10
Review №3
2022-06-12Ive been ordering from here for years.Never again after today..Place has gone down hill fast and gotten out of hand expensive.I ordered a General Tsos chicken, some dumplings and a few soups - $120 bucks.. 🤦♂️The guy on the phone is yelling at me that he cant here me after each item I order although hes clearly repeating everything Im saying...How TF cant you hear me if your immediately repeating my order back to me?I give him my credit card # and expiration - he yells OK and hangs up..Unbelievable..You wont get my business any more.Theres plenty of Chinese restaurants here who appreciate their customers.
Review №4
2022-06-11I ordered BBQ Spareribs and a Qt of Wonton Soup on 6/10/2022 at 8pm. The soup was ok. All of the Ribs were Fat n Dry and I just threw them all away. Starving. Ill never eat their food again!
Review №5
2022-03-30Over $12 for won ton soup and an eggroll..the soup was cold and they forgot to put the eggroll in the bag. Plus you cant come in and no place to sit down waited in the cold outside. Never again.
Review №6
2022-03-12I have no experience with this establishment but I got a menu flyer in the mail and I must say that his prices are ridiculous and I’d never pay for mediocre (3.6 rated) food such a high price!! We all remember the days of the’70’s and 80’s when places like ChinaTown( Hylan Blvd & New Dorp Lane served superb food at a third of the price and it was top quality bulging off the serving platters and out of the take-out containers!!
Review №7
2022-03-30Rude rude rude !!! the owner Chinese lady needs an attitude adjustment I asked for lomain she sent me rice and had the nerve to call me a lier I think I know what I said I won’t be giving my money to them again. Started ordering from pacific kitchen up the block from them they are better cheaper and nicer
Review №8
2022-06-07Food was really really good just wish i would of had rice with my food 🙄
Review №9
2021-06-11I have been coming here for twenty years. Not only is the food fantastic BUT the combo is the absolute best bang for your buck! So many local places have combos that barely fill me! These guys? Two meals worth....easily! Had the most delicious egg roll too! Highly recommend this place!
Review №10
2022-05-14Very good food but not for the amount they charge... they are quick and efficient.