EmPower Solar in Long Island City
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Location on the map
Long Island City, Queens County, New York, US
Site: https://www.empower-solar.com/
- Monday:9AM–8PM
- Tuesday:9AM–8PM
- Wednesday:9AM–8PM
- Thursday:9AM–8PM
- Friday:9AM–7PM
- Saturday:10AM–5PM
- Sunday:Closed
EmPower Solar in other cities:
EmPower did a wonderful job throughout the whole process. They are very easy to contact if/when I had any questions. The installation process was very professional. I am very impressed how they handled the job and catered to the homeowner. I highly recommended EmPower to anyone who is looking to go solar!
The whole experience was great from the first meeting we had with the sells guy Matt until the installation. We interviewed a total of 3 solar companies and Empower was the best. The best with cost, quality and customer service. Would totally a 100% recomend Empower. Shot out to Matt he is truly awesome!!!
I met with several providers of solar and found the SunPower team to be the most professional and with best and most straight forward value. The sales person I worked with (Georgia) laid out all options and for the first time in all of the exploration of options and companies I felt I was being spoken to with transparency and with clarity. The install team was reliable and spent over 12 hours at my home to complete the install in one day.
EmPower provided updates on my project from start to finish. I never had to ask for an update or ask what was next. Everybody was very professional. Kyle and Dylan assisted in every way they can and ensured everything was getting done in a timely manner.The Installation crew was very professional as well. They installed 36 panels in about 8 hours. They showed up on time and went straight to work. I only had the system for a few days now and they are performing beyond my expectation. Empower is a great company and I am happy I chose them over other competitors.
Great system (51 panels of the SunPower 400) that looks fantastic on my roof. Everyone at Empower was great to work with from pre-sales all the way through installation.I was provided with very detailed information to help inform my decision and when it came time to install, a professional crew that was knowledgeable, friendly, and courteous did the job well and helped me to understand everything before they left.There were some delays in getting things squared away before the town permits were approved and I was concerned that we would not get the job done before the year end which would’ve had tax implications. Empower reassured me that if the job wouldn’t get in before the cutoff, they would reimburse me for the tax difference. Fortunately, everything came through and they completed the job on Dec 31 without a hitch.TL;DR: Great system, great company, not the cheapest but you get what you pay for.
Despite the limitations of a COVID19 pandemic and the NYS pause - Empower was able to still install a fantastic solar panel array on my house. Kyle Solomon was an super responsive and excellent person to work with. Bert and his crew were consummate professionals. Georgia Meckes was really great to work with as project manager. Very happy customer
Installation was as smooth as possible. Mev, the foreman, did a phenomenal job. He was meticulous and made sure everything was perfect every single day before he left. He made a few recommendations in terms of tie-ins, conduit runs that ended up making a huge difference for the better! You can tell he cares about his work product. Its always a pleasure having people work on your home who care about it just as much as you do!
The team at EmPower was wonderful during the entire process. Matt and Byron were always available to answer my questions and provide updates. The installation team was quick and courteous. I am loving my new solar setup and would highly recommend SunPower panels to everyone!
Great customer service. I didn’t really do much they did everything documents were sent through email. The service was amazing. Different people did different things which made each knowledgeable on what their job role was. Highly recommend going through sun power for your solar power system. The installation crew was amazing as well. Thanks for the installation!!!!!!
The best thing I can say about EmPower solar is that the way the project was finally executed was consistent with the way it was specified in the contract. There are a lot of shady operators out there, but I was very confident working with them.The company performed well, given the inevitable delays caused by Chinese supply chain issues and the pandemic shutdown. Communication was above average, with email responses usually the same day.The permitting and approval process is very slow and the financial and environmental benefits will only be realized over a period of 10 - 25 years. If you are the type of person who expects immediate gratification, this might not be a good project for you.The only reason they did not get 5 stars was my concerns about mask wearing and social distancing during the installation process. When I emailed my concerns to the project manager, he communicated with the crew onsite. I did not observe any changes in their behavior after that call.
This is our second system with empower. The first system was installed on the roof and still works great. We now have 3 electric cars and are using more electricity than we used to. So we built a 450 sqft pergola in the backyard and empower just installed an additional 20 panels on it for a new total of 40 panels. Scott McDonnell was extremely helpful with both installations and was very informative about the whole process from start to finish. He laid out all of our options and guided us to the best choice. The whole process went great right through installation. This is definitely the solar company to go with. Ask for Scott, he is great to work with!!
I had my system installed in April and I wanted to wait a little while before leaving my review. I had a great salesman. He was honest and didnt push me into something I didnt want, I had good installers and I can say empower is a great company to work with. I had a hiccup with my monitoring when it was installed, I obviously wasnt happy with that but empower did the right thing and made sure it was corrected as soon as possible. Im so happy right now, I havent used any electricity from the grid since its been installed even with the heat wave we had in July. Ill definitely recommend them to anyone I know looking for solar.
Working with EmPower Solar to get my 11.4 key system installed has been a very smooth process. Initially from dealing with Beth who is absolutely outstanding to Georgia my PM who has always kept me in the loop about everything and made sure to always follow up to the install Crew Jared, Steve, Anthony. Its been a long journey due to covid but finally installed and couldnt be happier. The entire crew was professional and made sure to keep proper protocol for covid19 to ensure the safety of my family and themselves. I highly recommend them!
From the sale (Eric) through the installation (Dave) every person I spoke with along the way was knowledgeable and friendly. Eric answered my millions or questions/emails quickly, professionally and never made me feel uncomfortable to ask more questions. He helped us pick out the best panels for our current needs and also our future needs. Installation was done quickly and professionally and the app works great. Love seeing my energy production in real-time.After debating over panels for years and having a few competitors come to make pitches, I regret not finding Empower sooner.
From the initial point of contact, through to the completion of the installation by the crew, EmPower Solar was amazing. Responsive and thorough, from handling the permit process to staying in touch from the beginning of the pandemic until given the green light by the State of New York, everyone was focused upon getting the job done and done extremely well. Ive already referred them to several neighbors and business associates.
Going solar with Empower was one of my best decisions I ever made. From the first phone call I made to them to this day the level of professionalism is surpassed by none. Georgia was my contact person and she is AMAZING. No pressure sales, knowledge of equipment, tax rebates, and everything else involved. She was always available to answer the million questions I had (even on non business hrs).The system is great, producing as planned. The app tells me daily what I’m producing and how much I’m sending back to the grid.I’m 5 months into going with Empower and my PSEG has not been more than $14.00 a month.If your considering going solar Georgia and Empower is definitely the way to go......
Working with Empower Solar was such a great experience. Corey Roberts was my salesman and walked us through the process helping us at every step. He was so knowledgable and receptive to all our questions. Their customer service department are friendly and reliable. Top notch company through and through!
Love my Sunpower by Empower Solar system. I have now had it for 2.5 years and couldn’t be happier. Not only haven’t I paid for electricity since but the extra I generate pays most of my supply charges too. And this is with having a pool with an electric heat pump and central air conditioning. Corey and his team are amazing professionals with one of, if not the best, products on the market. The best is seeing how much my panels generate even on cloudy days. I recommend them 100% and without any reservations. My only regret is not doing it sooner.
The team was absolutely amazing! They were prompt in their arrival and quickly got to work. The work completed is very neat and they cleaned up everything. I really appreciate the time they took to explain how the system works and the overall care and pride that they took in their work. It has been a pleasure working with your company and will happily send referrals your way!
After researching various solar providers we decided to go with SunPower by EmPower and boy did we make the right decision. From beginning to end the process was flawless. Our sales person Kyle, was consistently engaged from the begining to the very end. Kyle even came onsite to check on the progress of the installation! In addition, the project manager Allie, was engaged and kept us informed along the way. Further, when the EmPower installation crew arrived they were the utmost knowledgeable and professional team. They meticulously reviewed all plans onsite, kept us informed on all the steps and kept the place clean.Moreover, the workmanship on the installation of the system is by far superior then all the other competitor installations in my area which makes the aesthetics of the system look so clean and professional.From the beginning of our interaction with Kyle to the completion of our project, we couldnt be happier with EmPower. Absolutely highly recommend, if you want a highend solar system with professional workmanship!
We bought our solar from Empower solar. They were such a great company to deal with. Corey Roberts, our salesman, was very knowledgeable and answered all of our questions. The crew that installed the panels were neat, clean, and respectful. When they finished there was no sign that they were ever there!
From the beginning to the end, they are very professional. You do not need to research other company. They have all answers you may ask. Price is reasonble and fair. Product is great. Sales person, Erik is great listener and has all answers. And Project manager, Byron leads project perfectly and follow up quickly. And all other installer and staff are friendly and willing to help customer. If you want, do your research but you will come back to this company. They provide me 3 samples by production ratio coveing electricity by our history (95%,97%,100% and 103%). We decided to go 100% based on our current usage. So far great. But we can add panels, if we needed more electricity in the future. 25 years warranty is great plus.
Overall it was a very positive experience. They are not the cheapest Solar provider but they provide higher quality panels and better warranty for sure. They also do not negotiate much and do not run many deals like other companies do. They gave their best quote to begin with and Georgia was very friendly and a no pressure sales person. Overall I might have paid about $1500 to $ 2000 over my cheapest option, but I would still recommend Empower as the best Solar option in the market today (On Long Island).
My experience with Empower started back in 2017, with an initial consultation with Matt Brill. Matt was informative and in my opinion trustworthy which is not a adjective that I commonly use. Matt laided out the process very clearly and explained the overall project in a way that a typical homeowner like myself would understand. After my agreement to make the conversion I experienced a permitting hurdle with my local town. Matt and the Empower team were steadfast and worked through the delays and red tape that I encountered. My experience from the initial sales call, to the project manager, finance and finally the install , has been an unexpected pleasure.I would definitely recommend anyone looking to convert to solar to give Empower a call. I would like to specifically recognize Matt Brill for his work on this project. He was always available and understanding of my plight with our town permitting. I would also like to thank the install team for their professionalism, knowledge of the project and cleanliness. My family arrived home that afternoon and didnt even realize that we had do the solar project that day. Great foreman and outstanding installers Overall a 5 star recommendation. Anyone looking to go solar , please feel free to email me.thanks EmpowerThe Dundon family
The workers who came were very professional and kept me to speed with what they were doing. Salesperson wasn’t pushy, Beth was great and just a very good experience in general. With the app you can see how much energy you’re producing and using. So happy I went solar.
Excellent experience all around. Scott is a knowledgeable, patient sales representative. He explained everything clearly and answered my (many) questions. Response to my emails and concerns from project manager Akexandra were quick. The installation team supervised by Mike was also excellent. They were skilled, neat and patiently answered my questions. We are excited to go solar.
Everything has been great so far. We started this process before the pandemic and even then they have kept on touch the whole time. The panels and system were finally installed the week and they look great. Looking forward to seeing our new lesser bill.
I have had it for about a year so far. Absolutely love it. The company is awesome, zero issues with install or service. Everything as advertised. From the initial appointment to install no problems, everything went smoothly. Some months the electric bill is $12. It’s fun to see 200% electric needs on the real time app some days. Def recommend empower.
We’ve had a great experience with EmPower Solar, from our first contacts with Scott McDonnell, who did a great job of laying out the project, keeping in contact through all the initial steps, and being very responsive to all our Q’s - to our ProjectManager Byron, who kept in contact with us while COVID-19 led to a shutdown of business operations and a caused a delay to our planned installation. Byron worked to keep our paperwork moving with NYC DOB and get our installation back on track as quickly as possible once the city allowed a resumption in construction projects. And I can’t speak highly enough of our installation Foreman Mev, who worked diligently to ensure everything went smoothly, explained each step of the install process, worked through a challenging electrical installation, and stayed each day over the 3 day install after his crew left to answer my additional Q’s, to cleanup, and to make sure the job was finished professionally. Our system has been up and running now for just less than 2 weeks and has produced 108% of the power needs of our 2-family 4 story home in Arverne By The Sea (ABTS) during peak AC use in August. We really like using the SunPower Monitoring Site to see the positive impact we’re having on the Environment! We’ve been waiting to go Green with Solar for many years & we’ve been really pleased with the whole EmPower experience...and highly recommend them to everyone!! We all need clean power now!Christopher & Ivannia B., Arverne, 11.2 kW
After interviewing and listening to numerous solar installers in Staten Island, New York metro area, I was indeed successful in selecting a solar installer- Empower Solar, installing SunPower panels that exactly fit my needs.From the beginning stage, Corey Roberts (from Empower Solar) impressed me by his immense knowledge of the product and solar energy overall, but more importantly what impressed me was his candid statements with no pressure of selling a product or service. Of course, I had whole laundry list of questions and concerns that Corey took his time responding and providing explanation where I was double minded. At our own pace of understanding the product and services, my wife and I decided to select and proceed with Empower Solar.At my own request, EmPower was able to assign Dylan Rolleri (from EmPower Solar) as project manager and Cody as site manager on my account. The transition from Corey Roberts to Dylan Rolleri was seamless (though Corey checked on the status periodically) and Dylan did not miss any opportunity in informing me of the next steps and working around the corner to fit my schedule. Whereas, Corey demonstrated an excellent ability of listening to my requirements and explaining me the technical aspects in a laymen language clearly, concisely and to a point where I was satisfied. Not to mention, Corey and the crew did fantastic job cleaning the place once the work was completed.So far, Im happy to inform that SunPower panels are working as intended. More of the performance to be seen in Winter and next Summer. After the first year, I plan to baseline the production capacity and then monitor the progress of any deviation, if any.I highly recommend Empower Solar for installing SunPower panels as EmPower Solar truly comprises of very finest and professional team members whose goals are ultimate customer-centric.Currently, waiting for NYFD to approve the Lithium batteries and once the approval is obtained I plan to bring back Empower Solar to install Teslas lithium battery connected to solar panels for backup purposes.
Whole process was easy and straight forward, everyone from the salesman to the project manager and installers were more than happy to work with you. During the installation we ran into a unavoidable electrical issue and the foreman went out of his way to come back to my house and identify and fix the issue. Looking forward to many years of solar production.
I chose EmPower to install my solar panels and so far they are great ! Danny is so responsive every time I have any questions or issues. There is a lot of paper work, which frankly has been a bit confusing for me, but Danny makes sure I have to correct information to keep moving forward. Can’t wait for the panels to be installed hopefully in the spring. Go solar!
EmPower delivered on everything they said they would. The install went smoothly, and a special shout out to the site foreman, Neal. He was superb. He ensured the work was clean and he very clearly communicated the job status and what to expect. I would request he runs your job. Here is to less grid reliance!
Everything went smooth, from dealing with Matt the salesman to Jarrets crew that came and installed my system. I also rolled a new roof into the same loan as the solar pannels, the pannels are going to cover more than their half of the loan, this was by far my best option to do my roof as well
Just had my install finished today, I normaly dont get the time to make reviews, But this one definitely deserved one !!! The time and effort that was put in to my project by Cody Smith and his Partner Dave ( from England ) You would think they were working on here own home, the way they went into detail !!, Every step of the way, they would call me outside and explain to me what was the next step.and made sure that I was on board to what ever they were doing, ( drilling holes, placing pipe, running wires, ) there main concern was two things, That I was Happy with the install, and the Job was done perfect !!!! FOUR STARS TO BOTH, Thanks aging to Cody Smith and his Crew !!!, Just hope I am as happy with the results of the system, as I was with the Install, Thanks Guys !!!!!
Great service throughout the process. Not the cheapest, but a fair price for a high quality product. They shepherded all the paperwork and permits through the complicated NYC approval process. Im taking off one star for installation delays and some communication snafus with the project manager, but once it was scheduled, the install team did good, careful work and the result is clean and neat. A skylight pane got cracked by accident and they apologized profusely and had it replaced the very next day. Classy!
Great product, great customer service, sales rep Kyle was excellent as well as the project manager Alexandria and installer crew , David. Worth the investment. Can’t wait until the approval for the Tesla power-wall goes through too!
From the Sales person till the very last step with the Installers, my experience was great. They were courteous and helpful along the way. Everyone explained the steps and kept me informed. Great job Empower. Will recommend.Thank you Empower
The customer service is stellar quality. I highly recommend Danny M for his professionalism, his positive attitude to help and for being assessible despite my busy work and mom schedule. They personalize the experience to your needs and make it the most economical way for you to enjoy solar power.
I highly recommend sun power by empower there were no surprises. I didn’t have to haggle with them they were straight to the point. My salesman was Dave LoMonaco he was professional. He always picked up his phone. I did a lot of shopping around d to ensure I was getting a great deal but I didn’t let SunPower know that. They really surprised me!! Great job!!
My solar was installed last week. First a short boring description of how I ended up with EmPower (and so glad I did)! I did a lot of searching for solar companies. I almost signed with one company but after investigating that company, I saw a warning from the BBB (the Better Business Bureau) warning consumers that he particular company I was researching failed to respond to informational requests. That being said, I started over again. After a lot of research, I found Empower Solar. I tried hard but could not find anything negative about them. In fact, all I saw were glowing reviews. I researched their product (SunPower panels) and found that was one of the two top rated power producing panels in the industry. I spoke to their agent, Matt Brill, who was informative, returned calls right away, and suffered through my incessant questions. We finally agreed upon a price and design that was acceptable to both of us and we moved ahead. Empower Solar put me in touch with the financial institution —which was top-notch in my dealings with them— and having obtained the funds, the project moved ahead. Empower obtained the PSEG and Town permits. Their project manager, Dylan Rolleri, was always available by phone to answer my questions, and kept me updated on every phase of the project by text, email, and phone. Empower then sent a team to install the panels and do the electrical work on the days they promised. It was a two-day install. Their foreman, Mike Conforti, headed up a team of workman. Their work was professional, clean, neat, and they were responsive to any questions that I had as I hovered over them (which probably slowed them down)! On the 2nd and last day, Mike walked me through every step of what I needed to know, and turned the power on. I have been ecstatic! Great job, great company, excellent response time to the customer (me), and although it is winter and the sun is not out much, I am already seeing the panels producing well over 200% of the energy that I am using! I highly recommend this company, the quality of the panels they use, and most of all, the wealth of knowledgeable people they employ!
I took my time picking a manufacturer and installer for my solar system. I did my research on Sunpower, LG, and Solar City systems. I finally decided on Sunpower for the all black aesthetics and went with EmPower because of the knowledge my salesman Matt had and their quality of install. I paid a little extra but Im really happy with the quality of service I received.
Excellent experience from working with salesman Matt Brill to working with the installers. Matt really personalized our needs and wants. The installers were fast, courteous and neat! Island Park Sunpower by Empower is the way to go!!
Had a fantastic experience from start to finish. My salesperson Erik Reitmayr and the installation crew were awesome. Everyone was prompt, professional and answered all of my questions. I highly recommend them!
Very smooth and easy process dealing with Empower Solar. I had to do very minimal work making it a breeze. Very professional staff. Would highly recommend using them to everyone!
I would like to Express my appreciation and gratitude to the team at Empower Solar. From Start to finish They have been on top of their game. Everyone showed exceptional professionalism. I am so glad I went with them for my Solar installation. From the time I signed the contract in April 2019 to completion in July 2019, it was smooth sailing. I would like to especially thank Scott Mcdonnell (Sales), Alexandra Buckley (Project Manager) and Dominick/Jarett (installer) for the smooth process.Scott thanks for being persistent and reaching out informing me some more additional incentives that Sunpower was promoting which drove me to finally pull the trigger and moving forward with Solar.Alexandra thanks for answering and addressing all my concernsDominick/Jarett and Crew thanks for the hardwork and walk thru.
The installation was done earlier then scheduled and it was finished in one day. From start to finish. Dating back to our first interaction with a representative, the process was seamless and professional. We were very impressed with the courtesy and knowledge of every employee we dealt with. A class operation.
SunPower is amazing!Great communication throughout the process, very patient and professional.Field engineer David and his team worked under pouring rain condition for hours to complete my installation on time, TRULY PROFESSIONALS. Thank you guys !!!
Extremely professional all around. From meeting with Matt on sales to the final walkthrough after the one day install. Quick, clean and making solar 😎I will recommend to everyone
From beginning to end, I was thoroughly impressed with the experience! The sales rep took the time to educate us about the various options and the installation team worked tirelessly through a heatwave.
From sales lady Beth to the project manager Georgia, to the site technicians Kevin, all the team are very friendly and helpful. The work is fabulous and neat. Would highly recommend.
Unbelievable company. Trustworthy, profrssional and courteous is what you look for in a company and they are it! They walk you through the entire process and are there for you if there are any obstacles that arise. The work crew comes and does a impeccable job never leaving a mess behind. They are so good that I got 2 systems from them :)
Kyle was an amazing contact through my whole experience of financing solar panels. He held my hand every step of the way and was able to settle any concerns I could possibly think of.
We chose to go solar back in February. There are a few different ways to go solar and Empower really made it easy to understand what was most cost effective for the immediate and distant future. We had a $200+ electric bill and now we’re just paying the minimum $11 a month to PSEG. Everyone we dealt with was nothing but professional. Solar done right is really a no brainer and Empower does it right. Thanks!
Empower is simply the best! This was my third time working with them. Im always impressed by how quickly, politely, efficiently, and professionally they complete the job. Im a loyal customer for life.
Our system was installed this past September. EmPower Solar provides and amazing product and the install team was great!!!
My rep Danny from Empower as very knowledgeable and they worked with me on getting the best price as well as financing. would definitely recommend Empower for your solar needs.
Entire experience was a pleasure, Matt as a salesman was extremely knowledgable and helpful. Bert and his crew were professional and did a great job
Wonderful experience from beginning to end... We had a challenging design which Matt Brill worked through to get us a great result... very professional... Delivered on everything in a timely manner... Alexandra Buckley coordinated everything and was very responsive to all of our needs... installation was meticulous... Dave Ezzo, the lead installer explained how everything works and made sure everything was really immaculate... I highly recommend SunPower and I am so happy I now have solar!
Great experience from the moment I contacted them. Professional every step of the way. Corey/Alexandra/Mike - thanks for everything you did! Now hopefully the panels perform as expected! Rooting for sunny days!
Sales and coordinators were prompt and attentive. Install crew was great, and FAST. Finished in one day. I highly recommend
Let me just start by saying that from minute 1 this company has been nothing but professional. My experience was nothing short of great! Thank you to the entire staff at empower, escoiaclly my sales rep, Mat Layton.
Outstanding service through out the whole process. Great install with really helpful and informative contractors. Great customer support from every team member.
Sunpower by Empower is clearly the best at what they do.I what to thank Kyle our sales rep Tara ,Alexandra and Byron my PM for being honest with professionalism.The installation crew and electrical crew were flawless,courteous and professional.I am extremely happy with the whole project that Sunpower by Empower did.They took care of all the permits,the installation was completed in the time frames promised and it looks great.Thanks again SunPower by Empower great job!!
SunPower was always one step ahead of us. Their service is superior to many. Everything went very smoothly. We would recommend them highly. Their staff is friendly and helpful.
Good communication. Bert and his crew did an great job installing the system and were very friendly, cooperative and clean.
Good quality product, professional & courteous installers. Definitely a positive experience. Would recommend this system to anyone interested in solar.
Communication was excellent, plans were drawn up and followed seamlessly, and everything proceeded as discussed. No surprises, everyone was very professional. Would recommend without any hesitation.
Everyone with the company was helpful and whenever I had questions they always got back to me in no time. I research many company and this company was the best with presentation and customer satisfaction. Liked them very much.
The entire team has been an excellent experience to work with. From sales, processing, and execution. Would definitely recommend emPower.
Excellent team that overcame any road bumps to get our solar installed. Best decision weve made as homeowners!
A very respectful team installed our solar panels. The team was very efficient and cleaned up all debris after.
My install went well and the salespeople and construction team were great to work with.
The team was great!Took their time and took no shortcuts!Byron was a great help every step on the way
This was a long process, but I think with the investment that goes into it it needs to be long. I am appreciate to the team (especially Kyle) for taking their time to answer our questions and making us comfortable with the plan implemented.
Scott McDonnell was our salesman He was wonderful. I would recommend Empower to everyone
Everything was exactly as they said. I liked the micro inverter so I dont need a box on the side of my house... Everything was great from start to finish
SunPower has trained their employees very well. They are friendly,courteous and knowledgeable. I recommend their services 100%.
Its been more than a pleasure working with Matt. Hes 100% honesty and does all he can for his customers.Thank you Matt
Was a disappointed with the time it took to get completed.All work was completed professionally. Everything was cleaned up. Work quality was great.
They did a amazing job everything was nice and neat Im totally happy with my system
Very SatisfiedSunpower is the best and in my opinion, the only company you should choose for solar
My SunPower solar panels are delivering what they were advertised to do, thanks to EmPower Solar.
Always kept me informed of what was going on, would recommend to anyone looking to install a solar system.
From start to finish have nothing but good thing to say about the entire process... More local companies should be ran like this.
Professional and efficient company. Happy with their services and will refer friends and family to them!
Good work, upfront service, and a great looking panels with great output. What else could you ask for.
Excellent team. Great product. Terrific service.
Great company to deal with. Very Professional . Quality work
A great all around experience. Professional and readily available for questions.
Was promised real-time monitoring, but it is not at all clear if we have that, or not.
Had an excellent experience. Efficient process start to finish!
So far very happy with everything that’s happened.
Very professional and helpful with any questions that i had.
Excellent team work thanks so much guys
You
Good work with installation an good service
EXCELLENT
Great customer service
Fast and reliable service
I am happy, when I buy my house, I am interested in having solar panels, find out about the topic, for my case, the best option was the purchase, I received dozens of offers; when looking for the best brand and the best cost I found; almost unanimously SUNPOWER, the best technology at the best cost. I contacted them and they helped me find financing, permits, connections, the installation was in a few hours, and after a few minutes of cutting, I was connected to the LIPA system, now the energy that I do not use, they keep it to me for when the panel does not produce 100%.I am happy, when I buy my house, I was interested in having solar panels, I inquired about the topic, for my case, the best option was the purchase, I received dozens of offers; When looking for the best brand and the best cost I found; almost unanimously SUNPOWER, the best technology at the best cost. I got in touch with them and they helped me find financing, permits, connections, the installation was in a few hours, and after a few minutes of cut, they connected me to the LIPA system, now the energy that I do not use, they save it for me for when the panel does not produce 100%
Total reviews rating 4.9
111 Reviews for EmPower Solar 2023:
Review №1
2022-03-25Amazing Sunpower panels, world class service and outstanding experience. We initially installed 43 panels a year ago (1/2021) and then added an additional 12 panels several months later. We have generated so much energy and the savings keep coming.Kyle Solomon is the reason we started with Empower, and keep recommending it to our friends. Kyle was professional, knowledgeable and knew the product inside out. He was patient with all our detailed questions and provided much assurance that this investment was worth it. He was able to calculate the numbers and articulate the entire process in a way that anyone could understand. We never felt rushed or pressured when we talked to Kyle. He was extremely professional and we couldnt have ask for a better Sales Professional.Byron was extremely efficient and patient with us as well. He gave us systematic updates every 2 weeks and we felt he guided and hand-held us through the entire installation process. He got our plans approved by the DOB so expediently and our panels installed in such a short timeline. Byron then coordinated with Jared (who came to install). We then had Alexandra coordinate our 12 add-on panels; again Jared came to install.I wanted to thank you Empower and the staff weve dealt with for all the help theyve provided from start to finish. There are a lot of solar companies out there and you guys made the experience as comfortable and reassuring as possible. And you were mindful with our request to get it installed ASAP.IF YOURE GOING TO INSTALL SOLAR PANELS- GET THEM ALL INSTALLED IN ONE SHOT. DONT UNDERSHOOT THE NUMBER AND ADD PANELS LATER. The only criticism I can give is that when they came to install the additional 12 panels-- they put too many panels on 1 string so the breaker kept going off-- leaving us with days to weeks without production on multiple panels. It took 6 site visits over 3 months (May-July 2021) to trouble shoot out which string was overloaded and to fix the problem.Overall, we felt not only did we get the most reliable solar panels in the market; the buying/installing experience was equal in caliber to the reputation of the solar panels. You guys live up to the brand of Sunpower. Thanks again for the great great experience.
Review №2
2020-08-13I recently had my Solar installation completed by EmPower Solar and it was a fantastic experience from start to end. My first contact was May Layton, who came to my home and helped me design a system that would fit our needs. He was very professional, knowledgeable, and pleasure to work with. Then I worked with my Project Manager Georgia Meckes who was in charge of taking care of next steps. She was very responsive to all my emails and questions and took care of everything to get to install day. My site foreman, Dean Gold, arrived a few minutes before 7:00am as promised and him and his crew finished the job in one day. He accommodated all my needs, how I wanted wires ran and panels mounted without question. His team worked very efficiently and were very careful on and around my property as they worked. I would highly recommend EmPower Solar to anyone looking to get solar added to their home.
Review №3
2020-08-31Im on the board of an HOA in the Rockaways and have waited years for the turnover from builder to homeowner. After researching multiple companies and hours of meetings, we decided to use Empower as the preferred vendor for our communitys Sunpower panels. Matt and Tara attended multiple meetings to answer questions and discuss proper conduit placing. Byron has been project managing a lot of the installations and has been extremely responsive throughout this ongoing process. On a personal note, the team (Jared, Steve, Anthony, Carl, and Collin) who installed on my home did an incredibly professional job. They did their best to be creative in routing the conduit for the two car charges they installed. They left the job site as clean as they found it, installed a crazy amount of panels, and were smiling on the job every day. I hope that more homes in the community go solar after seeing the great job this group has done on the homes completed.
Review №4
2019-03-16I had an amazing experience with Empower. The entire process was easy from start to finish. Corey Roberts is an amazing salesman and he really knew his stuff. There was no pressure from Corey and he was a delight to deal with. After we agreed to sign on with Empower, the entire process moved quickly without any delays. Everyone we dealt with was really nice and responsive. On the day of the install, we had one issue where they could not fit all 31 solar panels on my back roof as promised. Empower swiftly took care of it by upgrading my solar panels at no extra cost, which meant only 28 panels were needed to do the same job of the 31 panels. They also did a great job of putting it on my roof with no mess or issues. I very highly recommend Empower and would encourage others to use them.
Review №5
2020-03-02From start to finish I had a very positive experience with Empower/Sunpower. My sales person, Matt Brill was very knowledgeable, I had many questions for him and he was able to answer them very timely and efficiently. I decided to use Empower mostly because of the reviews and my salesperson, knowing that Sunpower was one of the best panels on the market after my research. The communication I received from the accounting dept and project manager was also very timely and informative. Today was my install, they completed ahead of schedule and the foreman Bert along with his team were great. They were clean, timely and effective. Thanks to all I highly recommend Empower.
Review №6
2020-02-14The entire Empower installation team worked very hard to install my Empower solar unit. To a man, they were very professional, considerate and accommodating. I am very happy with both the quality of work and treatment by the EmPower installation team as well as by the sales personnel (shout out to Matt Brill). I highly recommend Empower as the provider of choice for those considering solar panel units to reduce electric costs- my unit was turned on yesterday and I am already utilizing solar for over 70% of my current electric consumption!
Review №7
2020-12-08Great experience working with Empower. They kept us in the loop from start to finish from design of the system to getting the proper permits to installation. So happy we chose them for our solar and battery backup system. I would highly recommend them. They were timely, professional, neat and terrific to work with. If you’re thinking of going solar then Empower is the way to go!!
Review №8
2019-01-23I was very impressed with both the product and quality installation that SunPower by EmPower Solar had to offer. After meeting with Kyle at EmPower I took my time doing research of both solar systems as well as EmPower’s company. You won’t find a company with better reviews and customer satisfaction than EmPower Solar. Kyle was patient with all my questions and I never felt pressured. After meeting with Kyle in sales, the entire process was handled by a project manager Alexandra. Alexandra kept me informed of the progress with town permits, financing and setting up the installation. On the day of installation, the team arrived on time and was very professional. They took their time to do things right and neat, they did an excellent job. The site foreman Dave then took the time to explain everything that was completed and showed me how to setup the iPhone app to monitor the system. I would highly recommend EmPower Solar to anyone in the market.
Review №9
2019-11-01I had my solar system installed on September of 2015. Empower Solar did an AMAZING job with the installation! There were no issues, the crew showed up early and left a clean job site. I have had ZERO issues in 4 years and I LOVE my Solar system! I would recommend them to anyone and everyone!
Review №10
2019-05-29SunPower was just terrific. Georgia our Sales representative was extremely knowledgeable and had all the information we needed to make a decision in our first consultation. We met with a few companies before SunPower and after the first meeting with Georgia, we knew this was the company we wanted to do business with. Installation went smoothly in 2 days. We honestly didnt even know they were there as the crew was polite and clean. We were completely up and running about 2 weeks quicker than the original estimate. No add ons as everything was included in price such as squirrel guards and monitoring. The all black panels we went with are very sleek and really blend in with our roof.Highly recommended!