Kerbside pickup
Yes
Enchantments in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Staff wear masks
Yes
Accessibility
Wheelchair-accessible car park
No
Wheelchair-accessible entrance
No
Planning
Quick visit
Yes
Phone: +1 212-228-4394
Site: https://www.enchantments.nyc/
Site: https://www.enchantments.nyc/
Opening hours
- Monday:1:30–3:30PM
- Tuesday:Closed
- Wednesday:1:30–3:30PM
- Thursday:1:30–3:30PM
- Friday:1:30–3:30PM
- Saturday:Closed
- Sunday:1:30–3:30PM
Enchantments in other cities:
Comments (199)
Fantastic supply and variety of high quality products, the woman who checked us out was very friendly and helpful. 3 stars because the prices are kind of insane. Basically, its cheaper for me to buy on etsy with 2 day shipping, which is kind of wild. Also, those other reviews are correct, this one girl was incredibly abrasive and rude without being prompted or approached at all. Kind of a bummer since this is the only shop around here with this supply.
Very good atmosphere and nice staff (and cats). They have a quite big and decent book selection, the prices of everything are very fair (really, I did not expect that).
I do love to support botanicas and other occult shops. But sometimes going in to this place I do find lack of help or respect. They seem to always judge as if they think you know nothing about the craft or what items to get and how to use them. Sometimes I go in and right out because it’s uncomfortable. And for some reason I’ve been showing up then they post online no in store shopping i completely understand due to Covid but it can be somewhat frustrating. This is probably why I stopped supporting the occult shops in the city and Brooklyn and only go to botanicas now that don’t judge you and let you take you time…
Heard great things about this place and traveled to the city with high expectations and even made a journey out of my way to get here. First impression is that the store is beautiful and unique. The smell is inviting and the cats are a wonderful addition. I had heard wonderful things about the custom candles and got one for myself. This experience was rather awkward for me because I felt slightly judged. I got the vibe from the staff that I was being mocked slightly as if I had no place there. Another thing that caused discomfort was the staff ever so rudely shouting that no photos are to be taken, just because a woman had her phone out. Most places have the courtesy to kindly ask you to not take photos even though signs are posted. If you want business, dont make your customers uncomfortable. Last but not least, the woman behind the counter wearing glasses is quite an experience in itself. Very unpleasant to say the least. All in all I am pleased with my purchases from this establishment and would recommend a visit to others. (With warning to not attempt to have conversations with staff or try and be friendly)
I love this shop! I resignated with this shop. Before coming to the shop, I visited another shop which I didnt resignate with and I know that because my 3rd eye was hurting and the pain cleared shortly after leaving that shop. Im truly glad I found a shop for me. I highly recommend a visit. Great energy and variety. They were cautious with Civic safety, kind and also answered any questions I had.
The store pressures you to tip even when you you are just buying something and not asking for advice. Also return policy sucks. Better off going to your local botanica.
The cats are beautiful. The products are great! The store is quaint and lovely. With the exception of one girl with tattoos and short hair, the staff was rude and had a very negative energy. I also put their trust in asking about a cat candle for my sick cat to heal. They didnt care. My cat passed away, sadly.
Amazing custom candles! Faith was incredibly helpful!Their website is a bit outdated but it works. You can order online and pickup your order in-store. They are actually following COVID-19 precautions which is highly appreciated. Check their instagram for store hours.
Great store! They have two cats, one was snoozing in a basket on the counter so I let it sleep, and the other came to see me for pets and was the sweetest kitty! Besides the adorable cats, this shop has a great collection of books and candles and tarot cards. Definitely recommend!
Staff was rude and had a very negative energy. The place is a joke also over priced -everybody is a witch this days. if you’re In need of magical spells and root work go to a botánica the real deal or get a $1 candle some carving tools, some sigils a little glitter and you saved yourself $40
I love this place! They have tons of stuff that you can’t really find in the city, and they know a lot about it. They know everything to help you find what you need. I typically go to a botanica in the Bronx, but they were closed on the weekend so I went here and I was very happy. I tried two other stores in the area first and they didn’t even know what oils were, so I was losing hope of finding what I needed. But when I went here I got everything in one place!I this is the third time I’m rewriting my review because I made a mistake before about being overcharged. I thought I was overcharged and the owner was so kind and sweet to offer to help me resolve the issue. The selection of oils and herbs here is great, and it’s a nice atmosphere. The workers know their stuff and are happy to help. I’ll definitely be returning here to buy my stuff next time!
They have interesting items, but nothing out of this word (and they’re overpriced). I can’t speak for all of the staff, but the girl with the right side of her hair shaven was very rude to us. My friend asked a question and got attitude back. She told us to hurry up and get out because we had been in there too long when it had only been 15 minutes. Save your time and energy and go elsewhere for your witchy needs !!
This little store packs lots of items! The staff this day had an eclectic vibe, the cats were delightful!! They were interested in the customers needs and requests. They suggested things that might be of interest, yet I didnt feel that they were trying to sell me anything I wasnt interested in. Id visit this store every month if I lived in NYC.
Nice place! Lots of tarot cards, supplies, candles, books. Cozy small shop with a thick smell of incense. A bit too overpriced. :( Thats the only complaint. I wish it was less overpriced. I wanted to buy a pendulum and theyre all so expensive! I eventually came home with four candles. I hope they expand their candle selection. I like the woman figure one. Most of the designs there arent my favorite. There is no bathroom. The area near it is nice- theres a cafe called Mudspot thats really good and boutiques and shops here and there. Come here if youre interested!!! Dont go if you are allergic to cats - there are three.
Fun and unique shop! I was a bit intimidated since all the other visitors to the shop seemed to know what they wanted or what they were talking about. I just stopped by out of curiosity since I heard about their awesome custom made candles!I ended up ordering a candle online for fun. It was neat to see all the sketches and added glitter to the candle, making it a magical thing to look at and burn.Hope to visit in person again one day, and fingers crossed Ill get to meet the shop cat.
I adore the items and tools they carry, and I can tell that they care a great deal about the things they sell. I also love any store with a shop cat. However, Ive been in the store several times and havent felt welcome in any of the time Ive spent there. The feeling is one of being judged, and condescending interactions with staff has only reinforced the air of not being truly welcome in their space. I prefer shops and spaces that foster a sense of community, not one of exclusivity.
Went there with my friend to get some statuettes, ended up learning how to pronounce cernunnos, 10/10 would go again. He also got this sick cthulu one too.
So for me most of my experiences have been positive. I can see how people have had bad experiences there I actually felt that way when I first went and met the owner. I chalked it up to her having a bad day because other times I went she was informative and slightly nice . Other female staff is cheerful and nice . I’ve bought a few things from them over the years . I do enjoy going there and received good advice over the years. It maybe worth feeling out which of the staff you connect with try to connect with two of them so that if one is out you can go to the other . I personally connect with Carmen. She’s very helpful and knowledgeable . Just because a person is in front of you doesn’t mean that’s the person you need to deal with there is usually 3-5 people in the shop, so if the person in front of you is not on your wavelength then politely ask to speak to someone else . 🧙♀️🧙♂️
Amazing atmosphere with wide selection of items. The employees are very friendly and knowledgeable. This is not the type of store where youd expect employees to be extremely interactive, as most of us customers are kinda in our own world and feeling the vibe. This is also a very popular yet intimate sized store so the employees are very busy but are willing to answer any questions you may have. Ill definitely be returning.
This is an amazing place with caring and knowledgeable staff. The selection is the best Ive seen and the custom carving of candles is better than I expected. The energy in the store is intense, but after you let yourself experience it you realize that it is positive and grounding. Thank you all again. Blessed be.
I was recently brought to this shop about 2 weeks ago by a friend and I absolutely loved it. I am just now beginning a new chapter that this shop was and is appropriate for and my knowledge is still quite limited, but this shop was inviting and warm and that includes the staff.They were open and answered my many questions with smiles and genuine advice. The only negative aspect of the shop was the man standing outside insisting(closer to yelling) I needed to repent. Id also like to point out that the staff still apologized for him despite he being the only mean person around and having no responsibility for him.I will absolutely be visiting again😄
I love this store but sometimes the staff can be mean.
Took my sister here because she was curious and also wanted to buy burning sage. She loved it. The staff are really kind, shed gotten a new piercing that day, was complaining of it; woman at the counter quickly offered her a tissue and some antiseptic. When I was looking for an item they didnt sell they quickly recommended another shop right up the block.
Went into this store a couple of times and haven’t really had any problems except for today. Staff were rude and unwelcoming. I also bought a statue of Artemis for $97.00 just to open it and see it was broken, and also to find out that it was $46.00 online. The items are overpriced and the Workers definitely make you feel unwelcome, wouldn’t go back unless I absolutely needed something 😓
I LOVE THIS STORE, however! The customer service is rarely good, ‘‘tis why I give this store a 4 out of 5 stars. BUT! if you are looking for pure herbs, oils, candles, books ext. this is where you need to go, if you can get past the rude staff then you will really enjoy this place! Good luck 🍀
Pros:Lovely quaint store, love the wide range of herbs and oils, books for beginners to experienced, statues and the custom candles are beautiful.Cons: The staff will turn you off from coming back to spend your money, and they dont really care either if you feel that way.Would like to shop here again, but staff and customer service are horrible.P.S. I did find Lady Rheas shop shes amazing.
Giving two stars although the place is great.. the cashier, long braided her, piecing girl made me feel awful, all I did was asking her opinion about some smells and a book. So rude. I think many reviews complain about that because people go there vulnerable looking for a help and improvement.. she put me down in my vulnerability, all day I was feeling it.. however;I got amazing things... the blonde girl was really helpful with my selections. Thank you!!
Such a small store. No pictures allowed. Good energy in there.
Interesting store for serious witches and wizards. They make beautiful personalized carving candles
I loved my experience there. I went for one thing and left with a ton of stuff. The guy cashier gave me something called Van Van...it gives the sweetest lovliest energy when burning. I had an energy candle made...picked some sigil pendants...and a couple of books. The staff was pro and knowledgeable. The cats were adorable for rubs.
The products themselves are sound. When I first moved to New York this was the first shop I tried and Its really well stocked with everything I need. But sadly, I have to agree with a lot of the other comments-the staff is absolutely horrible. The witch with the blue hair (I forgot her name unfortunately) is the only exception- she was amazing. She was really patient and helped me find everything I needed. But every other trip has been a disaster. I actually got told by one of the staff that I probably couldnt handle that tarot deck. It wasnt for beginners. (This was in response to a question I had asked about the ARTWORK. I have reading cards for a decade.)They are incredibly condescending and arrogant.Products are worth it-but ignore the staff completely if you dont want your day ruined.
This has long been the place to go for all your occult needs in NYC. Huge selection of herbs and roots, hand-made oils, incense, and candles. Nice, if small, selection of ritual tools and occult jewelry, and some books on witchcraft as well. Staff is knowledgeable, courteous, and helpful. The place has good vibes and I enjoy going there even if its just to visit the cats. You can also order most of their items through their website, which I have done and found the service more than satisfactory. But I highly recommend paying them a visit if youre in the area, especially if you need advice or spiritual assistance with a specific problem.
This is a lovely store. They have a vast selection of books, statues, candles, and incense. Thats not all that they have, but those were the things that stood out to me. I found the staff to be quite warm and welcoming, and I will definitely return some day!
Great little shop, love the vibes. Their handmade candles look beautiful. We purchased a spell kit for prosperity and we got help just when we needed it. We usually like to gather our own supplies but this was a why not try it buy.
You can see from the reviews that this place isnt for everyone. The staff can be a little rough around the edges but theyre all solid and know what theyre doing. I had an issue with an online order for a custom candle that was to be picked up in store but there was some confusion and miscommunication and long story short the order wasnt processed. Their website can use a bit of work to make things more clear. However, Carmen explained what went wrong. I was a little pissed at first, but she turned that right around. She apologized and immediately grabbed the candle and started customizing it while ringing up other customers at the same time all while keeping a positive demeanor. She then dressed the candle and explained the process to me as she was doing it. It took about a half hour (which is the normal amount of time) to finish the candle and I walked out a happy customer as I always do. Carmen, if you see this, thanks for being accommodating and ensuring that I got everything I needed. Youre absolutely stellar.
I had a horrible experience with this store. On Cyber Monday, I called the store to ask a question about a product and was given a very rude response. They did not have time to explain the item. I finally just decided to take a chance and buy the item online.When I had not received the item by December 16th, I emailed to ask for an update. I was told that they had received hundred of orders and that they were expecting a 3-4 week turn around time. When I explained that we were approaching week four and that I was concerned about getting the item on time. All I got were short answers with no specifics of when I might get it or alternatives other than cancelling the order. So, after 6 emails with little to no response, I called. The man I spoke with was being fed answers by someone else whom I asked to talk with and they told me no. All the person said was that this is the way it is and that I could not change the shipping address and I could not upgrade my order to overnight shipping and if I wanted to cancel that was my option. I said I did not want to do that. After hanging up with the very rude man, I went back to the website where it said Priority shipping is available upon request. So, I sent an email requesting for priority shipping. 5 minutes later I received an email saying my order has been cancelled. I then called the store back saying I did not want it cancelled and they said that was too bad. There was nothing they could do and that it was their prerogative to cancel the order and if I wanted to replace the order it would be another 4 weeks to fill it. When I said I was going to make a complaint, she said fine and hung up on me. I will never do business with this shop again. They are not customer friendly at all. Once they knew they were running behind the right thing would have been to notify everyone who placed an order, apologize for the delay an give them options well enough in advance of Christmas for them to consider getting another gift.
I was really excited to visit this shop, while in the city. This shop carries nearly everything I would need for my practices, even though it’s quite small (it’s in NYC, so....) I would have to agree with some other reviews, that I did experience a rude employee. It didn’t bother me personally, but I could see how it would bother others. I will be ordering from this store, when I am unable to visit for a while. It’s great!
One stop shop for witchy folk! Anything you could possibly want for all your spell-casting needs: oils, herbs, incense, candles, books, tarot cards and more! The staff will happily answer any questions that you have. A great place for newbie baby witches and seasoned sorcerers alike!
The video made the place look better than it was. The place is over crowded, they keep all their inventory in the store instead of a stock room which makes it hard to navigate throughout. One staff member was particularly rude, always asking us to get out of the way more or less when youre trying to look at things. I went there for a candle, my friend was going to get one too, but canceled her purchase as a result of the staff.
This is such a lovely store. Everyone was beyond kind, open and helpful. You can tell people love them when you look around. The lady from Venice, LA, was very warm. I would say if youre starting out, just have questions or experienced, this is your go to.
Not great. Selection was okay, overpriced but okay. Books were great and had some Samhain incense. That said, the employees were rude and uncomfortable. I did not appreciate being interrupted mid-sentence, degraded, and referred to as “sweetheart.” It’s just as creepy coming from a woman, I promise.
Over the years, I have heard bad things about this store, which I think is the only remaining Witchy/Occult store in Manhattan, NYC. However, every single time I have gone to this store, I receive very good, if not excellent customer service, AND I find what I need when I need it. That means a lot to me. And that is why I AM more than happy to spend money at Enchantments.
Attention! Care!Place of crooks! Thieves!I was tricked: on 01/29/2020 my daughter and I bought a book that cost $17 and this shop charged $17 and another $117 that I didnt spend. When I saw the charge on my credit card bill, I went back to the store. The owner said she wouldnt give me the money back because I couldnt prove i didnt buy it. I was robbed of $117, I reported to NYPD and the bank. Im waiting for action.
I know alot people have different views about the place but I feel like the place is really chill I will say it crowded but that only means that the stuff have is good right? I went with my bestfriend and she likes it there if your allergic to cats then I suggest to not come since they do have cats but the product they sell are really nice and the staff seem nice in MY opinion and the staff member with the curly fro is super nice I would most definitely come back and bring my friends too
Love this store got me through some really hard times give them credit for getting me to where I am at now. Got a custom job candle. Currently at my dream job. Not sure how my boss found me. Dont remember applying.
I have heard nothing but great things about this store over the years and was beyond excited to finally pay a visit. Unfortunately though, I was extremely let down. The second my friend and I step foot into the store none of the workers even cared to say hello, welcome, or look at us. Being genuinely interested with the intent of buying products, coming with many questions, I couldnt even ask them because they would not even care to acknowledge that we existed. In the very short periods that they did, they gave us condescending and extremely judgmental looks. I felt unwelcome, unvalued as a customer, and extremely uncomfortable. I dont wish to give a business money when they cant even respect their customers. I walked out feeling extremely disappointed and hurt. Its such a shame to have employees ruin the reputation of a business like that.
Was very excited to visit this store after the reviews and articles that I’ve read about it. Went in today and nobody greeted us at all or acknowledged that we were there. The friendliness factor is certainly missing. We moved on, their selection was pretty extensive however.
I like purchasing their abundance protection and money candles but they have so many things to choose from so interesting and there is a good amount of people there for assistance I like this spiritual shop and will be going often
Smaller shop than I thought it would be with a variety of items. If you are looking for something specific I would say call before you go to make sure they carry it in the store. Has A LOT of herbs, candles and incense, books and cards. Very little in crystals. Overall a cute little shop!
Enchantments was such a treat in the village. This cute metaphysical shop is known for their custom candles specifically carved for your intention. First, they carve the spell into the candle, cover with oils, and then use glitter to finish it! When you check out, there are two black cats sleeping nearby if you didn’t feel witchy enough already. They have a book of intentions you can choose from for your custom carved candle. From work, to prosperity, to love, they can make a candle for you. No photos allowed inside the store though! I wish I was able to take photos of some pretty cool things I saw, but wanted to respect the owner’s wishes. You just have to check it out for yourself!
Must go to place for anyone curious, serious or in between about new age, wiccan and or pagan. Staff was super helpful and a very nice selection of books, statues, candles, tarot cards, herbs and accessories. The energy was great and the two cats were very friendly. Will be going back soon.
This place is great! I been here a few times, I do not know anyone in or from this place, and I do not associate with anyone who works here or buys from here, but I will recommend this place to everyone..The staff is very helpful and cool to be around their all very positive their energy is great..The amount of products and supplies this place has is great, the candles are hand made I have seen that personally, they have oils and herbs of all kinds.. just ask and they will give everything you need. Go in check it out or you can ask one of the staff to speak to a Witch who can advise you on what you needIt is The realest place in the city in my opinion.. I knew it when I first walked in this place, being able to tell who was a Pagen a Wiccan and a Witch is the greatest thing about being a WizardThank you to the Witch or Witches who ownthis placeNOTE: Please always remember Magic is fun and can be exciting Witchcraft is fun and can be exciting, but always be careful never try to hurt anyone when you do anything! If you are not sure ask a Witch, Pagen, or Wiccan for advise.. You can ask a Wizard if you know one personally..Have a Magical WeekPeter VarioThe Wizard!
Its no longer there!!! They moved to Avenue B., but were closed anyway.
All the reviews for this place are spot on, if u go to NYC u have to stop here. The shop is so helpful and very reasonably priced. Theres so much stuff I almost missed the cats. The smell when u enter is so intoxicating I never wanted to leave.
Staff was super sweet and informitive. Nice selection of books and herbs. Fair prices. The cats were adorable and friendly. Definitely will stop in again. Definitely should stop by if your in that area :-)
Ive been there maybe 8 times and i almost always get a weird vibe from a lot of the staff there. theyre stand off-ish and a little rude and uncomfortable. a lot of their items, like candles, incense, florida water, cascarilla, horseshoes, etc you could get for much cheaper at a botanica.on the bright side, they have a pretty good selection of tarot cards, herbs and a good assortment of popular and recently published books. they also have some convenient spell kits with oils. worth a visit if youre in the area but they can definitely work on making their customers feel more welcome.
I have no input on the store, but I would not order on line again. There was evidently something that went wrong during the ordering process. I selected shipping but was apparently not billed for shipping. I was told that I had selected pick up from store. This store certainly does not believe in the philosophy that the customer is always right They made no effort to work through the issue or ask if I was willing to pay the shipping. After the third email insisting that my invoice did not include shipping charges, my order was cancelled. So much for customer serviceI wish I had read through more of the reviews before I placed my order! Live an learn!
I’m new to learning and everyone was amazingly helpful and insightful. They were busy but always stopped and took time to listen and help. If you come to NYC and you practice you owe it to yourself to stop by. No pictures of the inside of the store please, it’s just respectful not to.
Enchantments always has such a humble and welcoming environment. It is a small location, but is filled to the brim with materials, books, herbs, candles and everything to come with your witchy needs. The staff is generally friendly, knowledgeable and willing to assist you find what you need for whatever you happen to he looking to accomplish. Items are reasonably priced, and there are cats so this is definitely the place to go to for spiritual materials and ideals.
I gave 4 stars because this place has amazing things that you wont really find in other places of its type, its a good size and abundant with things to offer its guests. I knocked off one star because I have a very honest and sincere question: WHY DO THEY HIRE MEAN PEOPLE ONLY?? The managers MUST know about this by now, this rudeness from staff has been going on for years and years on end, and it always makes me wonder if theyre hexing me as I exit the store. Sure I leave with great items, but a sour feeling overall.Word of advice: Dont bother with chit chat, dont even say hello. These people are judging you the moment you step in.
Not only is the staff super helpful, but the atmosphere is as expected. There are two cats that reside here so thats also a plus if you are a cat person. I bought a customized candle here and would highly recommend getting it.
I dont think they appreciate seemingly conventional customers. the truth is that, personally, in a store like this i do have a high standard for vibes (more so than other shops). I was treated politely but dismissively...I was coming from jury duty and had a blouse and blazer on and i think they wrote me off as a tourist type. i think each of the people that work there have gifts of their own and are probably very kind but i just felt judged and uncomfortable. Ive just begun working with herbs and light and i just wish everyone was kinder. again, they were polite just not kind.
My oils arrived today & smell awesome, so psyched to use them. Delivery was lightning fast (to Canada), not sure what other people are talking about. Will absolutely be putting in many more orders.
Purchased an order online on Nov 29, and was told in an email (after contacting them) to expect it to be shipped within 2-4 weeks as they are experiencing delays. Now, 5 weeks later, I contact them through paypal for another update - I just wanted to know if the item had been made yet and when to expect it to be shipped and was pleasant about it. However, I just now got notification that they straight out canceled my order without saying why. I was being understanding since its a customized item and if they wouldve said it would take a couple more week I wouldve been cool with it, but they straight out refused to even deal with the situation. Keeping your customer in the loop is crucial! I would not order anything from them online. Perhaps in-store service is better.
Best place to get tarot cards.
The place to go. Candles made on premises. Excellent selection of herbs, books, etc. A cat that watches you while you shop. Feels like a witchy shop on the LES should! Will go again next time Im in town.
Just went Thursday around 2:30. Staff are rude not interested in selling items and would rather gossip about each other. You leave feeling drained and need to recharge after. Their amulets are pretty good. Besides tarot.. you can find everything by Barclays in Brooklyn for 80% cheaper/more accessible. Was a let down.
I called them once to ask a question about merchandise, on the recommendation from a friend. The owner is reputed to be very nice, but the rude and obnoxious boy that I spoke with on the phone made me decide to never set foot in the place. Ive been to NYC many times since, but I wont go to a store with such rude employees.
Stopped in last week and while it’s a great shop, the negative engergy inside from staff is sadness esp after other reviews confirm this. If you do go just know what you’d like to get prior because you may not get the help you exactly seek so be prepared to be in and out for supplies you already know about. Great selection of books.
The inside of this place is magical. Clearly, the upside is that its filled with books, tarot cards, statues, incense, herbs, candles and so much more!The downside is in the customer service - sometimes theyre rude and you have to ask them when you want to pay because theyre clearly not attentive or are too busy carving things into candles. They should have someone pay attention at all times to customers of the place and have someone else do candle carvings in the back. Its quite rude!
I absolutely love their vast selection. Their customer service was great! I loved how knowledgeable the staff was and how patient they were with my questions.
Lovely stuff. One big problem. I was unaware of something and the woman wearing a bandanna was extremely rude when I asked. That is no way to treat a customer. Horrible woman, horrible customer service. Luckily another employee who was very nice kindly explained to me what I wanted to know. Im sure theyd be better off firing that monster of a woman. I dont recommend enchantments to anybody. There are plenty more metaphysical shops WITHOUT rude monstrous employees.
Horrible rude staff. They were so snobby and kept giving me nasty looks the moment I walked in. My friend and I were there looking for some herbs I needed and we just wanted to leave. They dont know what theyre doing and the lady with the pixie hair cut and strange contact eyes was the worst of them! She was giving me attitude and approached me aggressively. Lets not forget the male cashier. He kept following me while I was browsing their book selection. He didnt know the prices for the statues, he didnt know why some were more expressive than others, and he didnt know what they were made of. How do you hire someone who doesnt know what you sell?? What kind of manager hires staff like this??!!!
This is a magical store run by people with legit gifts. Talk to them about whats bothering you and theyll carve you a candle to help. Amazing selection of books and herbs. Just be careful with the cats that live there!
The staff is amazing and the vibes are as well
I used to love a lot of the old staff there, as soon as i walked in people were warm. i have lived on the same street for 3 years and have always gone to them. I bought a cauldron and it was not the right size so i tried to bring it back to see if we could work something out. i understand the laws of energy and there are things you just cant give back, but the new staff treated me horribly. nettie was very dismissive and i felt my presence was unwanted, especially by a guy with long hair who didnt even look at me when i was speaking to him at the cashier. I still bought things, and tipped anyways to counteract the negativity. i will never shop there again, but not everyone there is that way. take key in the people who are giving bad reviews and are all saying the same thing, blessed be.
Hey there, I’ve been shopping at Enchantments for two years now and I’m here to clear things up for good.First- let’s clear up all the negativity that people have been putting out there. Let me start out by saying what you put out into the universe is what you receive. So anybody who walks in here and feels like they get “judged” or stared at- it’s sinply because either the judgement that your subconsciously putting out, or simply because you clearly have no need to be in store like this. When you go in here and just walk around aimlessly, and then walk out 10 minutes later after petting the cats, obviously you’re gonna get looked at. Why go into a store, not buy anything but touch everything in sight and then leave? The people who are putting up negative and rude reviews are the people that either have no business shopping is a blessed store like this and are the ones actually placing judgements. What you put out there is what you receive, my loves.Now for the ones who are complaining about online orders - Enchantments is a store based in NYC. Quite recently, they introduced online ordering. So of course, don’t expect your orders to arrive the next day. If that’s the case, you should probably be shopping on amazon instead. The products they offer are customized and very special to the fullest extent, take time to produce and are created with strong intentions, love and care. So please, if you’re ordering online, be patient. Enchantments is mainly a store you walk into and shop. They recently added online ordering for convenience and as well as to stretch out their services to others. So please, be respectful, understanding and most importantly patient.Now, since that’s over with, let me give a proper, realistic review.Enchantments is an absolutely incredible store for all you’re witchy needs. Their selection of herbs is absolutely incredible, as well as their custom oils and incense that they sell. Their book selection is massive and they have amazing titles for all sorts of things going from spells books, book of shadows, auras, astral projecion and so much more their candles are absolutely ideal, and makes Enchantments even more special and unique. The custom candle process is so much fun to watch and the final product is absolutely beautiful. The workers here are incredible. They’re all very down to earth and are so much fun to be around. They’re truly amazing people and are all so besautifil inside and out. They’re very realistic and honest with what they do and that’s why they can sometimes come off as “rude”. They ARENT rude. They take what they do with lots of love and are incredibly real with you and down to earth. If you don’t like that, probably not the store for you.Thank you Enchantments for all the amazing blessings you’ve brought into my life. Yountrult brought magic into my life and I’m very thankful ❤️❤️❤️
Never been before but can read energy from a distance. Excellent candles....just excellent. Highly recommend. Great energy.
Great place, probably my favorite metaphysical shop in NYC. Dont believe the Google times though, they dont close at 9:00PM, go by the store front sign. Awesome books, amazing herbs, and very friendly staff.
This store has become a must every time Im in the city. They have so much plus the cats are adorable. Also the staff is very helpful and knowledgeable I had a lot of questions and they were were extremely helpful!✨
We literally travel from Maryland to come to this store about once a quarter. It literally is the essence of spiritual connection. They are extremely knowledgeable about their items. A must-visit!
Ive been here over the past few decades during different chapters of my life and its only gotten worse the younger the staff is. Not gonna be in NYC again anytime soon so this was my last time in the shop and Im not going to miss watching them bicker with each other, noticing how dirty the youth has become, witness them interrogating and refusing to serve a customer because magick is serious business (as if these guys are the arbiters of positive energy) and when I tested the waters by asking a simple small talk question like how do you pronounce this name, the girl at the counter just cursed at me for not knowing. I came in with a specific need, got what they said would be the solution, asked about old owners and allies by name and was met with scorn because apparently they keep having fallouts with the Wiccan community, left feeling worse for being ostracized for not having tattoos on my face or potatoes stuck in my dreadlocks. Wow, they have cats! Im allergic to cats so that means nothing to a guy who just wants to shop. They immediately hated me, I guess, but thanks for making me itch and eyeing me the whole time, I guess? Oils were cheap and nice, however, so 2 out of 5.
First time interaction was over phone. Rude, breathless, and dismissive. A specialty shop should be curated and run with care. You will receive none of this. Came highly recommended, but will find somewhere else based on the experience I had.
My best friend was going to surprise me for Christmas with a mother enchanted candle for me to burn, when i told her I was pregnant with my second. She ordered it December 9th. And it said she would get it around 2 weeks. Its now January 12th and she has not received it! She called the store a bit before Christmas and they said we are on back order it should be another week. well that week has past and so has another. I told her to call one more time since she cant track it and they said they are still working on orders from nov. 27th. First, if you put how long a product is going to take, you need to stick to that. Second, when we called the first time, why wasnt that advised and third get on your orders!!!!! It a candle not the Mona Lisa! I understand there is work put into it, but people spend good money for shipping and the product, we expect good quality service! For this terrible service it would be nice if they either said they are sorry, for one or put in a little something extra for the unconvince. I wont hold my breath though. I just have my hopes very low and maybe we will receive the candle in march? Who knows with this store.Just saw the post from below! Than why on earth would you refund the money tell us were not getting the product after waiting over a month for it! We still wanted the candle never said anything about not wanting it! Keep it up and you will be losing more business. Also your communication skills are lacking even if you are a small store no excuses.
First impression was the anti Christmas signs on their doors and pro krampus no dogs welcome as well. And no photographs in the store. Why anyway?? Place was disheveled. Regulations out the wazoo before I even entered..To top it off the employees are extremely rude. Especially the cat eye sorceress. As soon as we walked in the lady she scowled and barked if you need help tell me... Dont touch anything ... Needless to say.. I left.. As I look back I wish I took tons of pictures inside, brought my ptsd service dog in, while wearing a Santa hat. Ah well. Next time.If you want some of this fake magic garbage just get it from Amazon.
They have moved locations by about a block. 424 east 9th street. The store and staff are amazing! I went in not intending to buy anything, just browse. I walked out with some herbs, candles, a devotional incense whose formula they created on the spot and a custom made handfasting candle. I cannot recommend them highly enough!
I don’t know if the staff decided I was just a tourist looking for a cheap thrill or what but I ended up not buying anything because of the staff’s tone. The cats loved me and there is a nice selection. Hence two stars instead of one.
Excellent store for Wiccan and metaphysical supplies. Items you can’t get anywhere else.
Enchantments is the best store of its kind in NYC. I was introduced to this store in 1986 and have been shopping there since. They have what you are looking for.
I second Maryanne, shes absolutely right the owner is neurotic and super rude ( sort of a personality disorder, yes is that bad) avoid this place. you can have same merchandise in any ocult store in NYC where you are going to be treated like a decent human being. Ask a client to leave and dont come back again must be the last resource to be applied..like if someone is insulting the staff etc but without a valid reason? not the first time I saw her in action..but this time i got enough. Dont understand how she still in business. if you get treated that badly ( theres high a chance of it) dont be afraid to posted your thoughts, dont be concern about any psychic attack Retaliation any bad she sent or wish the universe will sent TWICE back to her...
I sensed a low level of vibration amongst the staff. Upon entry, no one acknowledges or greets you, and roving eyes of disconnect are projected, zombie-like. The employee with gauges earrings and half her scalp exposed, initial contact with I was her assumption that I was recording store products, when in fact I was FaceTiming. This made me feel alienated and killed my interest wholeheartedly. Furthermore, the staff lack of disclosure upon departure, strongly suggested poor customer service skill. “Enchanted Charlatans!”
Tiny little store that has staff that are legit! Cool place. Never been anywhere like it. Great vibe and if you want to learn, it would be a good start
I used to like Enchantments. But a young woman of color I know was treated disgracefully by a manager at Enchantments. There is a whole Yelp review about how abusive Netty was to this person. I thought Enchantments would address it or apologize or explain or something but they never did. That is not professional or considerate. They could still try to make it right and should, for their own karma.
I absolutely love the store and products. The staff unfortunately is not very welcoming or polite. I have went here twice while in town and both times felt that the staff would rather not be at work or have to talk with customers.
They currently open Wednesday, Thursday, Friday1 - 8!
I came from Queens looking for one quick item and arrived at 8:47 when they close at 9:00. I counted 5 people in the store and communicated through the window but they wouldnt let me in. I tried calling the store to ask if they had what I was looking for and they also wouldnt answer the phone because they could see it was me calling. What terrible service and arrogance.
Waited a little to give my review..because I was excited on getting my candle and of course it was one about love. I had a few questions about it afterwards because they misspelled my name..asked if it would still work if it was misspelled and they said yes...which I didnt believe. That was the first question..second..came way after the candle was done because I realized that the candle was PINK not RED as in for love not pink as in friendship or anything so that didnt make sense to me and I asked the question and they didnt respond. Its like they shoo you away when you ask them something so youll calm down about it and let it go..but the fact that they couldnt answer me when I asked about the color which was completely different than my intent was what got to me that this place isnt as legit when it comes to custom made candles..I paid a lot of money for the candle itself and $15 for shipping which was insane..all to not even get answers about the candle I was expecting to actually have lit in the right color.
Amazing quality products and customer support. Their custom oils have been helpful to me for years.
Great place good environment excellent staff
I love this place, the staff is wonderful and always so welcoming. They have so many witchy things from pendents to statues to herbs, its great! They also have black cats!!!
Always wonderful experience. Got a reading from David, super nice guy and very helpful. People are always kind here and extremely open and knowledgeable regarding whatever you practice. Good vibes 👌🏽
If you ask for help, you get it. I assume that anyone writing reviews that are saying theyre nasty or unhelpful, were probably rude first.Also, in regard to the cat, if you treat it with respect, it wont bite you. Let it smell your hand, ask if you can pet it, and wait for some sort of answer.The herb selection isnt really what Id hoped for but is probably thebest they could do with the space given to them.
Place is amazing I recommend this place to anyone who is in need of herbs and spiritual goods I couldnt stress how loving some of these employees are and may they recieve all the ACHE they deserve. Def will always recommend people here 🤭 stay blessed ladys 🧜🏿♀️
Really cool store. I love their in-house made incense. Their staff is very knowledgeable and eager to help, they also have two cute store cats that I love!
The truth is this place just wasnt my jam. Its not that it didnt have everything. Its just that the energy was all wrong. The people working there were rude and not super knowledgeable about the items in store.I really really wanted to love this place but it didnt turn out that way.
Love it, wonderful place ! You can feel magic(k) on the atmosphere 😀I forgot to mention those beautiful black cats in the store , really cutes and the staff , very knowledgeable. 🧙♀️🧙🏻♂️
Theyre very friendly and endearing. Checkout is quick and simple. I love coming here for my magical needs. Keep it up guys! 🔮❤
Small shop with a few books, tarot cards, herbs, candles, and incense. Friendly staff, although the cat on the counter was a bit indifferent ;) Bought a solar blast candle for a friend and a candle kit for myself (concentration and academic success), have a feeling both will be just what we need!
I so love this place. Very colorful and eclectic mix of items. I was looking for more Lucumi and Palo stuff. I do hope they add a few more items. Overall it is a cool store
By any chance do you guys sell REAL genuine crystals ?! If so please let me know which types you have I would love for a hands on experience and really feel their energy 😌😌
Its a WONDERFUL store, though a little cramped. They have tons of useful materials and services, but its a tiny store, and as far as I know, they dont offer divination services.
Very very small, but it is a nice little shop. Some of the items are overpriced. I liked the book selection though and the staff are friendly.
Super friendly staff and cute kitties! They have always helped me with any questions I have and it always smells like great incense.
I miss the old enchantments. Im talking about waaaaay back, when Lexa Rosean was a tarot reader there! (Yes, I was a kid going there with my mom! Loved the smell, the vibe, etc..)Now, its a new owner and well all things must change I suppose. It feels ordinary occult shop to me now. Maybe it is I who has changed!
Possibly the best shop for occultists and herbalists ever. Definitely the best Ive ever found. Dont forget to tip the witches and the cats!
MARISABEL! MARISABEL! MARISABEL! I was in the shop looking for something and she gave me great advice that was both informative and helpful.
The atmosphere of the store is wonderful! I will definitely be back. Thank you EP for all your help!
I loved this shop! Big focus on books and candles, and they have other small things too!
Very sweet and friendly people with good vibes 🔮 Best smelling insence that I have found.
Helpful & knowledgeable staff, wide range of supplies for meditation & centering ones focus & energy. Favorite supplier.
Ordered online, at 3 weeks emailed and was told they were running behind and given no shipping date. At 5 weeks, Sent several emails no answer/no reply, Had to open a case with Paypal to get my money back. I was really hoping to get a candle : (
Always a pleasant time going in there, and theyre very helpful. If they dont have exactly what youre looking for, then they can suggest something else for you to use thatll do what it is you need.
I love them i formed the Altar of Adonai God of the Jews the Creator of universe
They have alot of cool stuff. However, the staff were very rude and stuck up. I did not feel welcomed.
THEY TREAT YOU LIKE A REAL FAMILY MEMBER! THE MOST WONDERFUL, CARING, AND LOVING, STAFF IN THE WHOLE WIDE WORLD! THEY REALLY DO CARE ABOUT YOU, AND CAN REALLY HELP YOU! THANK YOU FOR BEING HERE!. LOVE, BARRY Z, THE BARRY Z SHOW.
The best place ever suoer spiritual great staff love them all been giing ti them for the past 18 years. They have everything for your wiccan needs
Great place, there’s a cute cat there, lots of books, runes, and candles, with a knowledgeable and personable staff!
Friendly and knowledgable staff, great selection of books and wide variety of spell herbs. Love this place!
What an experience. I bought a couple of candles and they helped.
Really nice cozy shop full of the metaphysical and such.they also carry herbs!of different kind with well made labels.
Loved the store staff and familiars alike were very helpful i just some questions about certain things but can wait to go back
Great people with a lot of experience! Will definitely be going back!
Unique selection of herbs and oils. I have been coming here for years for my staple incense and potion needs.
Knowledgeable staff . variety of magical items. My favourite the customized candles. Overall my go to place for supplies....
Great customer service. I will definitely go back.
I recommend every witch to go here.. I love them and their little familiar they have waking around...such a beautiful place and you feel a warmly welcome by staff...they are down to earth funny
Lovely place! Amazing girls! Thank you for my candles!! Highly recommend!!
I visited from out of state, and it was everything I imagined it would be and more. I wish I could have just packed the whole store in my Mary Poppins bag and brought it back to SC with me. 💜
Very knowledgeable people about the occult, very helpful, and such a enchanted space. Lovely cats live here, and so much treasure :)
Cozy small shop with people actually want to help with anything or with questions you may have
Love Them great customer service 👏 N The kitty Cuteeeee
I love their customized solar blast candle which is great to get for when my bday rolls around.MaryYourSoul (dot)com
I have been going there since I was a kid. Love the store.
Polite knowledgeable people will always do business there candles expertly carved bring results 👌👍
Nice quiet shop with good staff, they have a great selection of incense, resins, and herbs
Excellent selection of books on occult/esoterica as well as a lovely case of tarot cards
This is the place to go in new York for all in the spiritual world.They are nice and and truthful in the store
Been going to this place for years. So love this shop and the people are wonderful. Blessed Be.
Many years ago, almost 19 I think.. I wondered into this store, it changed my life. Thank you, will be returning soon. Blessings to all.
In my experience....30 years of joy and helpful gifted people! THE best in NYC!
Loved this store all the staff was friendly and the kitty was a sweetheart
A wonderful shop full of knowledgable staff. Very warm and inviting!
Very cool store, great selection, with friendly helpful people!
Man, Ive been shopping here for years. Love it!
If you were thinking of going somewhere else for magickal supplies, go here first... Because cats.
They were helpful. Had books, oils, incense, sets. All that good stuff
Amazing store, they have everything!
Nice oils that works for me and have want you need for your spiritual
Moraccan shop with tahine, hookas, incense.
Theres no other place like it in the city. Heal your soul, pet the cat, maybe pick up some new herbs, tarot or books....
Too much wicca/white magick. Needs some dark magick there. Hail Satan!
Beautiful store, friendly staff, good herbal selection
Amazing shop with positive vibesbonus: cute and friendly shop kitties
Pace 3 dollars for an oz of sulfer just to get home and find out its nuthing but yellow talcum powder Theas people are fakes
Owner Stacey is very very rude, poor customer service and from what it looks like over priced.
Friendly staff, good and diverse inventory, very reasonable prices.
Loved it very nice and friendly staff and great products
I like the environment and there is an enormous amount of literature to browse or purchase.
Fantastic place great staff explains everything in detail. Wonderful items.
NYC staple. Books, herbs, candles, cauldrons, incense, tarot readings and great cats!
Super cute shop with a ton of candles and incense offerings.
Love there crave candle, the staff is amazing knowledgeable in there craft.
It is a great place, you can find all kind of enchantment. Go see for yourself you may find something you need.
This store is great for those interested in the occult and the staff was kind
Could live here happily forever
Ok
I loved my experience here and recommend the candle carving.
Really interested in the place. Has a variety of unique products.
Nice place for witches
Best shop in NYC for your magical needs.
Loved this shop! Cant wait to go back
Has a variety of unusual and cool items for sale.
Not what i expected, very small shop & didnt have what i needed in stock as listed on thier website
The only place I trust to supply me.
We found everything we needed and they were very helpful
Im sure that I could like this store if they have open at 1pm as mentioned on the front...
Great place. Oil blends, candles and totems
Great store but customer service is subpar.
No other witchy store can ever compare to this truly magickal place.
Total reviews rating 4.4
199 Reviews for Enchantments 2023:
Review №1
2022-05-28I absolutely love this spot. Kind of kicking myself that I forgot the name of the shopkeeper at the counter. Its not a hard one to remember. They were awesome though. I got a great tarot card deck from there. Nobody followed me around the shop like they do over at Namaste. Kick rocks Namaste! I even think its a woman owned business which was nice to and they had a lovely little dog. I can definitely see myself making many more visits back there. And while youre there stop over at Hecate next door
Review №2
2022-06-14I found Enchantments 20 YEARS AGO when I cut school and went to the city. Took me YEARS to find them again and I’m so glad I did!I commute from Queens/LI to Enchantments anytime I need specific cleansing salts, candles, incense, and other stuff. The vibe is always so dope when I’m in there, the girls are always so helpful. It’s such a vibe in there. I could literally sit in there all day just chillin and talking with all of them! They give great advice, especially when they’re carving a candle for you, prices are reasonable, and even though COVID restrictions are lightening up, they still want to keep their patrons safe and still ask to mask up and use the hand sanitizer at the door (which I really appreciate, I have contact with elderly and sick family members and I do my best to keep them safe).The new location is about a block away, a bit bigger, and is next to Hekate coffee shop (didnt have time to pop in there but I’ll definitely be in there next time). Transit is a little scarce around there but I don’t mind the walk from the L train.I’ve been to other metaphysical shops in Long Island which are much closer to me, but the vibe isn’t the same as Enchantments. I’ll take the train ride to the city any day. So worth it! Thank y’all for always being so helpful and so dope whenever I’m there!
Review №3
2022-05-29Very disappointed to make the trek here only for it to be closed. 7:30pm on a Sunday. Please update your hours as the website says you are open until 8pm.
Review №4
2022-04-17I’m not usually one to write reviewers but my experience at enchantments today definitely warranted one. this was my first visit to a metaphysical store to purchase herbs and whatnot to kickstart my magickal practice. the employees of enchantments were super friendly and went above and beyond in terms of helpfulness! even suggesting herbs that would pair well with the ones on my list to be used in spells for happiness and luck. i also noticed the cashier enthusiastically helping a pair of tourists read their map and figure out where they were headed next !!! there was no air of intimidating snooty-ness i’ve found at other shops specializing in niche interests and i felt comfortable asking any questions (as i am very very new to the practice of witchcraft) i had. this is not even touching upon the vast variety of herbs, books, and assorted metaphysical paraphernalia stocked by enchantments. they have a massive selection of herbs, sold by the 1/2oz, and measured by the employees right in front of you. they also offer custom candle carving for any specific magickal needs one might have. overalla great experience for my first visit to a metaphysical store, 100% recommended to anyone who has any interest in witchcraft. thank you, enchantments !!!
Review №5
2022-03-18This place is a dream come true. As a medium and occult practitioner enchantment is the place to go for my needs. Staff are very friendly and informative. The energy there is very pronounce as well. I like it there
Review №6
2022-05-25The energy the very essence of this place is so incredible. You need to see this place for yourself and enjoy the eclectic atmosphere and the staff of beautiful souls that take care of rthis place.
Review №7
2022-03-16I just received my candle its absolutely gorgeous and it smells wonderful thank you for your time I will be ordering again soon
Review №8
2021-10-04We have come from afar, wear our sources are few. They were very nice and so glad they are open. I would give more stars for more effort in seeing what they had. With neck issues couldnt see the tangled necklaces. And I fell outside the shop.
Review №9
2021-07-03Enchantments is a place to buy products and customized products while experiencing its culture. I have found most if not all of the herbs I need at any given time and the staff moves at a great pace to assist you. You are free to move about to explore and visible signs where the preference is to get assistance.Culture:If any of you remember/ know no soup for you episode of the Seinfeld show then you are well equipped.Err on the side of not agitating any of those witches so walk in slowly to see if theyve hit max capacity before barreling inside. Otherwise they are quite lovely, if you are too. These are my observations because I know how to be respectable.Ive sensed that people enter into every publicly opened shop like the staff is beholden to them as a consumer. Dont make that mistake here.
Review №10
2021-05-07I don’t often put reviews but I did come all the way from NJ to see this place .. I came for a specific pack of tarot cards ..(they didn’t have which is okay) but however a lady who was telling me about how to use tarot and such gave me a very negative feelings .. almost like, there’s a certain way of doing tarot cards or witchcraft In General which is why I’m giving it three stars .. how ever ! There’s a sweet young lady around mine 20’s and had a Cheetah print scarf around her hair ..was super helpful! And understands people’s needs, loved her vibe ! 😊 overall .. some of things are here are pricey.. certain things you can find reasonable