Enterprise Car Sales in East Elmhurst
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East Elmhurst, Queens County, New York, US
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Site: http://www.enterprisecarsales.co...
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–6PM
- Sunday:Closed
Enterprise Car Sales in other cities:
If you choose to buy a used car from Enterprise, ask for Mohammed. Mohammed is probably the most reliable, pleasant, and honest used car salesman I have ever met. He was patient, answered all of my admittedly stupid questions, had money saving tips, and was pleasant to work with. I walked away happy, knowing I had a good car and was not cheated in any way.The only thing that I would say needs improvement is better advertising for their 7 day buyback guarantee. You dont like the car in 7 days? They take it back as is and only charge a small restocking fee. I had no idea this was a thing before actually going to the dealership, but it absolutely made me more willing to buy a car that day. It is an awesome service and its not getting enough appreciation.In summary, great guy, great place, great car, great time.
Recently purchased a 2018 Ford Focus from this location. I am extremely satisfied with the level of customer service I received from the staff and my new purchase! Mohammed was my sales rep and he made the overall process comfortable! He was attentive to my budget, and my need for a reliable/affordable sedan. He was very knowledgeable about some financing options, etc. Considering my driving history; I appreciated how efficiently he worked with me, various lenders and insurances to find affordable rates! All in all I’m happy with the purchase, go check Mohammed and his team, ladies and gents! You won’t be disappointed, tell’em Lex sent you! 😄
Amazing experience in this facility! Alex Oh was great , professional and made me feel comfortable through this whole process. It was my first time financing a vehicle so he made it easy for me, he explained all the details and worked with me to best fit my budget. If youre looking for pre used good condition vehicles. This is your place!!
This was my first car and I had always heard that the experience of buying a car is one of the worst. Mohammed, took all the pressure off during this buying experience. He was patient, kind, honest and answered all of my questions during the process. I could not have had a better experience for my first time purchasing a car.
I just purchased my car from here today and I was so nervous in the days leading up to it. I was so scared and nervous because its such a big responsibility. I initiated the purchase online due to COVID19 and to be honest Im sure it was easier. As long as you have your paperwork in order its pretty quick and efficient. Anyways I was a lil bummed at first because of the VERY long wait time until I received a call/information back. I pretty much wasted my day waiting to hear back but when I did, I spoke with Sheryl. She was pretty nice about making sure my info was correct and the car I wanted was available. She even got my sarcasm and playfully joked with me to ease the tension. However I believe I got a good deal on the car and best part was when she told me the title, fees, licensing and etc. was included in the financing (I had no idea, I was prepared to pay the fees upfront, Im a first time buyer). She listened when I told her i wanted to use a specific bank to finance the car and she called me after hours. All in all everything worked out and on Saturday I pick up my new baby. 2019 Ford Fusion Hybrid, now Im starting to get excited. 😁Updated: Im so excited to have it now, again Sheryl was so gracious and very helpful. I will refer others here! 👏🏾
I went to enterprise today to finance my first car. I was greeted by Mohammed outside upon arrival. He has made my experience amazing. He was nice. He was able to keep me and my price range with my monthly payments as well as car insurance. He does an amazing job with giving information and explaining any additional coverage or purchase. I will recommend him to any one. I feel very confident about my purchase with no pressure.
I felt guilty that almost one month, I have not given any review here. A great experience to buy my first car in the USA. I surveyed many places in Brooklyn and even New Jersey for almost two month but all of them were like scam, so many hidden fees and made me wait for hours to just check if the car available. I was so desperate in process to buy my car. Fortunately, I saw a youtube video from a person buying car here in Enterprise Car Sales Brooklyn, and it seems so smooth process to new buyer. Thus, I decided to come around 6 pm. David. A. Deinnocentiis was a person helping me in the process and it took me only 15 minutes to decide which car I want. The process was so transparent, no hidden fees. he explained everything, no single information left. He spent 4 hours to make me get the most affordable car insurance when in fact, as a new driver in NY, it will cost me $1000 to $1900 per month which is insane. Now, because of his advice, I just pay $400 permonth. They are so niceeee so kind..... so kinddddd... Thank you so much.
If I could give six stars I would ! Dealing with Sheryl and Jonathan was a pleasure. Hassle free transaction, Sheryl kept in contact with me keeping me up to date on my car purchase and the day I went to pickup the vehicle all the paperwork was ready for signing. Vehicle was all cleaned up and ready to go.Thank You again Sheryl and Jonathan and the Enterprise Car Sales Team, hope to see you guys again !
This is the best place in my opinion to buy a car. No hidden fees the price on the car is what you pay. Buying from J.C. and Scott it was all about me and what I wanted in a car. No pushy sales people. I was amazed on how well my family and I were treated. It wasnt about selling a car. It was about selling me the right car that I was comfortable to drive and that fit my budget. J.C. and Scott treated me like a person not just another sale like in other dealerships Ive been in. Every time I hear someone is looking to buy a car I tell them about Enterprise on Astoria Blvd and my experience and how well I was treated. I want to give J.C. and Scott a shout out thank you so much. I love my car.Just to update went back in August of 2020 to buy another cars since i had such a great experience with the dodge journey. Sad to find out JC and Scott are no longer there. The agent that came out lied straight to my face and showed no incentive to sell any cars. He was pushing just for my husband and I to purchase the car online I was not up for that. I need to see the car and inspect it to make sure it is up to our standards. We went back several time to speak with the agent and time after time he showed no interest to sell a car. This was not the only enterprise i contacted online or over the phone.Disappointed with they way we were treated. I understand we are all dealing with COVID. But you need to get it together and change the way you treat your patrons. Sorry to say I will not be back and I purchased another car at Acura. this is why my rating went from 5 stars to 2 stars.
Enterpise is a wonderful cars sale company especially the Elmhurst queens branch I’ve brought two cars and love them both, Mohammed Sufian has amazing customer service.He made buying my Subaru crosstrek a easy and great experience I recommend anyone who need a car use Enterpise.
It was everything for me...from the warm lovely welcoming staff to the best car sales person Ive ever meant Mohammed hes the best he know his job...just tell him what youre looking for and you got it ...I highly recommend this location theyre the best ..I just wanna say thank you for a great experience buying my first car...
Mohammed was so patient and helpful with assisting me purchase my first car. He explained the process and walked me through everything thoroughly. He was a great help especially with answering my questions. I would recommend anyone to purchase a car with Mohammed he will make your day. I am so pleased with his customer service !
AMAZING!!! My experience purchasing my vehicle from Enterprise Car Sale with Mohammad (Raj) Sufian was super wonderful. Originally I called thinking I was getting the CT branch. I was talking to Mohammad for 2-3 minutes and decided, hello no, Im going to get my car through him [Mohammad], and I did not regret it. I drove 2 hours to his office. Thats how great Mohammad made me feel about purchasing my car from his location. I dont feel like I lifted a pinky. Mohammad did EVERYTHING for me! He also took his time to explain all of the things about my car. Showed me the menu button to find out how to see my oil levels, tire pressure, and more. This was the BEST experience Ive had with purchasing a vehicle and I will be bringing everyone to him [Mohammad]. Thanks again Mohammad for everything.
I visited Entreprise Car sales today with my dad. We was greeted as soon as we walked in by Mohammed. He was amazing, great customer service & professionalism from start to finish. If you ever stop by Entreprise Car Sales East Elmhurst please ask for Mohammed you will not be disappointed.
I Dont Knw Where To Start Mohammed Made Ths Process A Wonderful Experience For A First Time Car Buyer He Explained Everything To Me Walk Me Thru The Entire Process From The Plates To The Insurance Nothing Was Forced Nothing Was Hidden I Will Be Recommending People To Him...I Will Only Be Buying My Vehicles From Him...Thnks Mohammed 🥰
Mohammed is a GREAT salesman. He made me feel comfortable about my large purchase & broke everything down for me so I could thoroughly understand what I was getting myself into.Super great customer service! If you come to this enterprise, ask for Mohammed & tell him James sent you 😉
My overall experience with Mohammed was amazing. He was polite, friendly, very detailed, but most of all very knowledgeable. He was able to answer all questions to my satisfaction. His customer service was far above my expectations. I am very satisfied with my overall experience. I highly recommend him.
Mohammed has been one of the best customer representatives I have met being a customer at Enterprise. He went above and beyond to help my partner and I get the perfect car. Although we came across some issues, he knew exactly what to do to get us through them! I love my new car! Thank you Mohammed.
For my first car purchase, everything was seamless. I did part of my research and communication online/via phone which made my process hassle free and quick once I came in! Sheryl helped me get my family into our first car so that I can start my life back up after COVID and having a new baby. I was scared to do financing but the process was so simple, I don’t see how I would’ve purchased a car any other way. License plate, insurance, title and registration all done here it was like a one stop shop. I cannot wait until next year to come back so I can refinance and trade in my current car for a new one just because I loved the service I received so much! Thank you Sheryl!
Honest people still exist and Mohammad is certainly one out of a few. Hes big on customer service and thats a plus for us. Not only did we leave with our beautiful Nissan, Pathfinder, but my husband and I were content, informative and most of all happy with our purchase.
At first i was so not appreciative of the service. I guess its because of the day i first went it was a Sale Day. So the push is to make numbers. Anyway i left that day without making a purchase. I went hope and saw the car i want online and request to be called. I need to get my money together. Anyway i later made the purchase under better rate and time. My only hiccup was that. MCU refused my total down payment of. $10000.00 that sucks. But its all good.
Been searching for my second car and it so happened that my first car was from enterprise ,I looked around different dealers and they none of them gave me the price I was looking for ,some people may say price is very important but one to the main reason I went back to enterprise was there customer service. Ask for Mohammed (raj) Sufism he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and he knows his stuff.
Excellent experience with Rodney & Malcolm. From the first call to the final sale- Rodney was a complete Professional every step of the way. The sale went smooth and the process was easy. When I experienced a slight issue with the vehicle, Malcolm jumped in with two feet, he handled my concerns quickly, and Professionally. I highly recommend this business.
My husband and I met with Mohammed and he was so helpful, polite and friendly. Mohammed went over all the details and he was so very patient with all of our questions. This was my first time buying my a new car and he made the process so easy and seamless. I will recommend Mohammed and Enterprise Sales. Exceptional service, Mohammed.
Mohammad was absolutely amazing to work with. He made the car buying experience super easy and enjoyable. I found an suv I was in love with at another enterprise location and he facilitated the transfer, went in early to pick it up for me and delivered it in immaculate condition. He also helped me set up the insurance and facilitate the financing. I can’t say enough about his performance. I was driving my car home the very next day. This was my second time purchasing a vehicle through Enterprise and both times I was very happy with the outcome. I will be a lifelong customer. Thank you, Mohammad!!
To all families and businesses looking for fair prices, and a superb incredible human customer service, go to this Enterprise Car Sales office on 108-14 Astoria Blvd, East Elmhurst, Queens.This Team makes things happen: No matter what your requirements and conditions are, these people find what you need and make sure you are taken care of. They are there to support you and get things done. Fast!Little story: I had a tough time looking for a specific van and a tight time frame to get it. Trisha and her Team offered me a solution. Trisha even went to another state to pick our van up and have it ready for me next day! Is this a miracle? I believe so!Thank you Trisha Johnson- The Miracle Maker, Scott, William, and the rest of this amazing Team.For a Car Sales Team that goes above and beyond, again, thank you!
I had a great experience at Enterprise Car Sales! Sheryl T. was awesome to work with. Along with helping me make the best purchase, Sheryl also gifted me a pack of donuts and a card for my birthday! I am so happy with my car and I would definitely recommend my friends and family to Enterprise Car Sales! Thank you so much!!
I was renting vehicles often to see if I would find a vehicle I wanted. The concept of the car sales sound like a solid choice for me. I was speaking to a sales rep that I felt comfortable working with. The sales rep persuaded me to complete the online application to see what I would qualified for to narrow down my search. I was told once I completed the application it would go directly to that person email no one else email. I decided to complete the application. The sales rep guaranteed me that my application wouldnt be pulled until I gave my consent and knew what car I wanted to buy. While Im car researching one day I started getting 10-20 inquiries on my credit report in one day. I wanted to throw up 🤮 when my credit report numbers started turning red and arrows was pointing downwards on my credit score. I checked my credit report to see who was making all the inquiries. It was several financial institutions on the behalf of enterprise car sales. I immediately called the sales rep to inquire why would my application be pulled without my consent. The person I was working with informed me they didnt pull myapplication because I didnt give my consent. The rep checked his office and notice it was a different coworker that pull my application without my consent and wasnt sure how this other individual was able to pull my application. I was so disgusted the issue I didnt want to complete the process because now I felt I was being forced into getting a car when I couldnt decide what I wanted. I may try enterprise car sales again now that I built my credit score back up and I know what vehicle I want. I would not try this NYC location after my experience.
I was in the need for a vehicle and a friend told me about Enterprise sales car company. He said he had bought a brand new truck he sounded so excited that he got me excited just listening to his experience. I decided to go ahead and give it a try. I went online to the website and filled out the application and received a call the next day. The sales rep.that called me was so polite and guided me through the rest of the process. I am one happy customer thank you Enterprise Car sales.
My experience at Enterprise was great! Mohammed worked with me from start to finish, was very thorough in the process, and left me feeling appreciated rather than pressured. I love that there were no surprise charges, fine print or issues. Would definitely recommend for anyone looking for good quality certified pre-owned car without all the hassles of last minute surprise.
We just bought a car for the first time in over a decade. We were nervous to navigate the process and at the same time needed to do it quickly. I’m so glad we went with Enterprise, and we were especially happy with the customer service that Mohammed provided. He was incredibly helpful, thorough and informative, but never pushy. We finally found the exact car we wanted, and he went and picked it up for us the next morning. The whole process felt really straightforward and painless, and we are thrilled with our car and the experience of buying it. Thanks Mohammed!
We came in today to peruse some cars and were lucky to have Mohammed S. as our salesman. He provided such excellent customer service. Super personable, honest and transparent. It was a refreshing, no pressure, no need to haggle experience! We happily drove away with a great SUV at an amazing price. Thank you!
IThe last time I bought a car was some 15 years ago and it was a terrible experience. This time, I decided to do things differently. I went to the Enterprise website and saw cars for sale.In the past I had rented cars from Enterprise and had a good experience so I hoped that buying a car from them would be the same. Alltheir cars had Carfax. So this was a good sign. So I left an email message and was connected with a Mohammad Raj Sufian. He was a godsent. On the phone I loved his easy going and relaxed tone. He seemed to genuinely care about what I needed in a car. I had seen a great car deal on their website but it needed to be transported to NYC. He informed me of the process and facilitated everything. A few days later the car was in NYC and we went to see it. I had told him that if we didnt like the car, we would not take it. He was fine with that. Once at the location, he continued to be easy going, and not pushy. He has an old school way of doing things, which for me is based on being personable, respectful, and knowledgeable. We could sense that although he wanted to sell the car, he wanted to make sure that the car we were looking at was the right one for us. So he never became pushy or upset when we questioned him about the car or even took the car for a ride, just to test it out. I had heard horror stories about car sales people, but Raj was so different. I hope that Enterprise contiinues to have sales people like him. (He really needs to be the director or supervisor of the place, because he is so good when it comes to selling cars.) I felt like I was talking to a beloved brother who really had my interest at heart. Enterprise has the cars and the people who know how to treat people and sell cars. I felt like I was back in my country, where people still treat people like people instead of dollar signs. If you are in NYC, and in the market to buy a car, go to Enterprises website and work with for Raj. He is the best! Thank you.We are VERY happy with our purchase. Exactly what we needed.
Mohammed took excellent care of us, we felt confident in our decision from start to finish, and to think we only came in to make an inquiry and walked out with keys to our new car!!!!! We appreciate the patience shown and we certainly recommend these services. From the TeeNQuell Fam we just want to say thank you Enterprise !!!
After walking out of 4 other used car dealerships.. Online shopping with Sheryl Todman was the best and easiest purchase I have ever made. ❤ Thank you everyone at Enterprise Car Sales for your help. Malcolm. And Sorry I was so excited to pick my car up this morning I didnt get the name of the wonderful people that greeted me while I was there!!! Thank you everyone!!
After 2 months of purchasing my first car, I can say it’s been a pleasure with working with the company and Car Sales, Rodney Cummins. Rodney, did his job and always kept me informed and looked out for the best interest for me. Always kept it real with me and made sure I understood the process. Rodney always kept in mind my choices, the year and color of the car and made sure that my finances matched with the car I wanted. It’s been a wonderful first car experience because of this man. I highly recommend anyone to go and ask for Rodney Cummins when looking for a car !!
I had an excellent experience with Enterprise Care Sales thanks to sales consultant Mohammed S. who was a huge help. This was my first time buying a car and Mohammed couldnt have been more helpful along the way. When I first contacted him the car I was interested in was no longer available, but he took my info and made a few recommendations and reached out to me right away when, unexpectedly, a car was delivered to his lot that matched the model we discussed even before it was posted to the web site. From there the whole process was surprisingly smooth, he walked me though financing options, insurance etc. and answered all the questions i threw at him.Customer service with Enterprise was far more than i expected, especially compared to what I experienced going to a few retail dealerships. I highly recommend considering Enterprise Car Sales to anyone looking to by there first car.
If you want a peace of mind after driving off with a car youve just spent thousand of dollars on, then this is definitely the place to go. They keep only the latest model (with 3 year) vehicle in stock with very reasonable mileage at an affordable price (truly no haggle price). The best customer service i have ever received. These people are transparent and will explain everything to you. Even after my purchase they kept checking in and whenever i had a question they were always a phone call away. Really want to thank Alex and Trisha for this wonderful car buying experience.
To start off, I would like to thank Mohammed (Raj) Sufian sales consultant, for helping me with the purchase of my vehicle. Pretty much my credit was new, I had no insurance records as well, I had a no fault accident last year and also some speeding tickets, so the odds were against me. He spent days finding an insurance company until he found one. He will definitely find a way to work with your situation. If anyone is in a similar situation as me, you should definitely consult him.
Enterprise in East Elmhurst provides excellent service on your car sales. I must say it was a very friendly, professional and clean environment. I’ve bought vehicles before and the process was just long but Mohammed Sufian provided excellent sales service and I can’t thank him for making this process a great one. I drove out of there in a nice vehicle. THANK YOU ENTERPRISE FOR THE GREAT SERVICE
Mohammed made the process of buying our new car as easy and efficient as you could ever hope for. I initially made contact on a Friday afternoon expressing interest in a specific vehicle located at a different Enterprise dealership. By the next day, Mohammed had arranged for that car to be transported to his dealership so that we could test drive. There was absolutely no haggling or upselling pressure at any point in the process. He even helped me shop insurance rates right there at his desk. I would absolutely work with Mohammed again.
Ms. Todman is an excellent salesperson and consultant; she makes sure the customer is satisfied with the vehicle purchased. She goes above and beyond ensuring the customer walks out with a huge smile on their face. I highly recommend this place. Purchased a Nissan Rogue 2019Ms. Fernández
Best car shopping experience ever! We received great customer service as well as straightforward and honest information and pricing. The whole experience felt awesome. My husband and I had been to 4 different dealerships and this is the first place where we felt absolutely comfortable. Special thanks to Mohammed (Raj) for treating us like family. It was a relief after a long day. I would highly recommend.
Sheryl was AMAZING!!! Polite, professional, no pressure. She made my first car purchase experience free! She took the time to explain features and really thought about what I would be using the car for when showing cars. Trisha and the rest of the team were professional, checked in while in the waiting area and made sure you were being helped. Trisha took the time to explain all paperwork to me. Great team effort. I would recommend this establishment to anyone looking to purchase a vehicle.
Had a great buying experience with Mohammed and Malcolm. My first contact with them was a phone call to Enterprise at noon and by 6pm the same day I was driving home in my new car. Even more impressive, the car I wanted was in Westchester and had to be transported back to Elmhurst. Great professional service and all around good guys.
My salesman Mohammed Raj is one in a million. Hes very honest, caring, patient, courteous and most of all wonderful person ever. He listened my needs and wants.. helped me find the best vehicle. Hes an asset to Enterprise. My wife and I are very happy that we visited Enterprise car sales and had Raj helped us out. I couldnt ask for a better customer service experience. Thank you Enterprise and Raj.
Oh what a great experience I had at Enterprise Car Sales** East Elmhurst. My car sales person was Alex. I truly and highly recommend Alex Oh; totally the very best. Very professional and knowledgeable of their cars inventories. From the time I walk in to the time I left with my new vehicle, I was treated like Royalty. They stand strong on no hassle to pressure you to get what they want you to purchase, but to purchase what you really want in a vehicle. Did I mention, how happy I am with the purchase of my vehicle from Enterprise Car Sales~ “ Happy”!!!! All my car needs was process and complete by Alex- he really took care of me and had me riding out in my dream wanted vehicle in ease. Thank you again Alex and also the amazing team there at Enterprise Car Sales in East Elmhurst you guys are the best. I definitely recommend anyone looking for a vehicle to check them out first. I’ll be back very soon to surprise my daughter with a first vehicle purchase in just a few weeks.... see u again soon Alex. You are truly the very best !! Thanks again as I am happily enjoying my new vehicle 🤎🚘👍🏾I get nothing but complements when I’m driving, this car really fits my style ~ loving it 🤎💞🤎💞 !!!
My experience purchasing my vehicle at Enterprise Car Sales surpassed my expectations! I had the pleasure of dealing with salesman Mohammed Sufian. The process from the start with Mohammed was very professional and the dialogue to get a deal done through these tough times was made simple and straight forward. Mohammed thoroughly kept me informed throughout the entire sale thus making it quick and easy. I highly recommend using this dealership and more so Mohammed to experience what a great car buying process should be! I am very thankful for all that he did and look forward to dealing with Mohammed and Enterprise Car Sales in the future!
OMG!the service today was so amazing Mohammad was great!!!I called them they was WONDERFUL!!!!and when I got there they all showed me so much love they really is like a family from what I can see,,,,I was Satisfied with the customer service and I love my SUV I got the 2018 Equinox and I LOVE IT!!!!thanks for everything and I’ll Recommend anyone too go.Mind you I was here in 2020 I bought the same suv but a different year!but this last storm it was flooded out smh so I came back so here i’am!!THANKS!
My fiance and I went to Enterprise to look at the vehicles and Im very happy we did. Mohammed I want to say thank you for everything. Malcolm I also want to say thank you for everything. Mohammed made us feel like family. Hes the one to go to when you to Enterprise. God bless you brother, you help us with everything explain everything to the smallest detail.My fiance and I really appreciate it from the bottom of our hearts. Thank you. 👍
5 stars!The Experience I had today at Enterprise with car salesman Mohammed was an absolute pleasure! Mohammed is patient, honest, & professional. He went above and beyond to help me in any way possible which makes a great salesman. I am looking forward to working with Mohammed again in the future and I advise you should as well!
I had a pleasant experience with my recent purchase. The staff (Mohammed) was very professional, helpful, and made the experience painless. I initially did not know much about Enterprise outside of car rentals but I would highly recommend them, with both the service and the no haggle price.
I just bought one of the rentals. Omg. From Rodney to the manager . They were kind, knowledgeable and patient. They answered all questions that I had and then some. I was walked step by step through the finance to the flipping my plates to the new vehicle and registration. I drove away very happy. The care that they took with my trade was awesome. And I loved my truck and hated to part with it. I still say that enterprise is the best place to get a rental and now a car. Rodney looked for the best finance deal for me and really listened to what I wanted as well as nope, not ever in a vehicle. Everyone at East Elmhurst enterprise sales was extremely respectful but even better, friendly. Yes, we have covid, and they were Excellent with the social distancing and mask wearing. I can go on about them but, well you get the gist of how great they are. Call them and make an appointment to just look at what they have or ask for what you want and they will do their best to find It. They did for me. Thank you again easy Elmhurst enterprise sales team.👏👏👏👏👍👍👍❤
We’ve recently bought a 2018 Dodge Grand Caravan from enterprise with the help of lovely Sheryl. She was extremely helpful and the managers there (I’m sorry I forgot your names ladies) worked with us to find a deal that worked best with our budget. There was a small crack we’d noticed in the windshield of the van we picked out and once we pointed it out, they changed the entire windshield without hesitation. Thank you Sheryl and the entire Enterprise team for making our car buying experience so easy! We will definitely be back soon.
I had a specific goal when I spoke with both Travon and Alex and that was budget wise. I am a newbie in the vehicle buying world and my very first so I knew I wanted to choose a place where I can continue eventually having business with without pulling my hair out from expensive deals and offers. Both guys were amazing in listening to my needs and worked with my rebuilding credit aka not so great credit. I left with a good monthly payment, good insurance, and amazing service and even canceled the appointment I had after them in another dealership. Thank you to Alex, travon, and all other staff members. I hope to see them in a year for a trade in.
I enjoyed working with Muhammed who made the process very simple for a first time buyer like me. He took his time to explain all the questions that I had about being a car owner and he even drove to New Jersey to get the car that I wanted. Customer service was top notch! I would definitely recommend Muhammed to anyone who are looking for a car.
I had a great experience at Enterprise Car Sales. Mohammed was very helpful. Hes very knowledge and explained everything clearly. Hes a cool dude and answers any questions that you may have about financing a car. I recommend him to anyone whos interesting in buying a car.
Me & my boyfriend came here looking to buy a car we knew what kind of car we wanted but we was clueless on a lot of things. Mohammed & Indira help tremendously with helping to find the right car for our family. The customer service was excellent they answered all of my questions thoroughly. Im excited to have a car. I recommend people to come here.
My husband and I purchased a vehicle last month with the help of Indira Warner. The customer service that we received was outstanding. Indira was knowledgeable courteous and professional. It was a pleasure working with her and we got a vehicle that we both love. We appreciate her and would definitely recommend Enterprise Car Sales to anyone shopping for a car. Thank you very much Indira Warner.
Mohammed Sufian, was my enterprise salesman for today. I have to say that he did an extraordinary job in helping us pick out a car to buy. He was able to answer every question that we had in a professional way and at the same time made us feel comfortable being with him. Also, his great sense of humor made us both feel that we were sitting down with a friend, not just a salesman. I would recommend him to anyone of my good friends that need his service and expertise in buying a car. He is great!!!! We thank you very much Mohammed, live long and prosper. Thanks for the ride home in my own car!
Much to my surprise my wife and I had a pleasant experience. I was expecting “the sales pitch” and was waiting for the ‘typical aggressive sales pitch.’ But the staff was friendly, straightforward, and made an effort to work with the budget I had in mind. Since then, I’ve recommended them to a coworker who was looking for a vehicle. I usually DO NOT give recommendations; but This time i made an exception.
Me and hubby just purchased a car. Shavar Evans is a great salesman. He explained everything to us and work us through the whole process. He got us into exactly what we wanted and the whole experience was hassle free. If you’re looking to purchase a certified used car, he is the guy to see. The service was excellent. I will be going back for my next car purchase.
I was a first time car buyer and walked in not knowing what to expect. From the moment I walked into the location the staff made me feel welcomed and comfortable. Arthur and Trevon You both are golden. You were able to take my needs and find me the perfect vehicle that was affordable. Thank You for answering all my questions and making the process so smooth. I was able to leave with my car that same day which I did Not expect. I highly recommend this location. Mohamed you were amazing as well, and thank you for providing such an excellent team. I wish I could give ten stars and not just five.
The people and policies at Enterprise are simply excellent.The only reason this isnt a 5 star review is there seem to be some inefficiencies with car availability and pricing. A significant number of the cars listed on the Enterprise site where not available when I either went to the location or had the representative check if they could be relocated. Furthermore, the no-haggle prices seem a bit arbitrary. Similar vehicles with similar mileages varied by more than $1000 in price. Why? At any other used car dealership I would suspect a bait and switch, but that seems so out of character for Enterprise that is must be something else.On the upside, the vehicles seem very well maintained, are priced reasonably, albeit with little consistency, there is a 12k/12,000 mile powertrain warranty (and occasionally remaining manufacturers coverage) and a 7 days/1,000 return policy. They also handle registration and provide plates at the location. Couldnt be easier.In the end, I bought a car I am not quite happy with, but that seems to run well. I considered returning the car within the 7 day period, and communicated with my very friendly and efficient sales rep multiple times, but no similarly priced alternative was available, so i decided to keep it.
I was taken care of beyond expectations. I believe I was helped by Mohammed (Raj) Sufian and it was the best day of my life. Not only were I able to leave with the dream car I wanted I was shocked by the way I was helped. I didn’t have anybody in my life who could have helped me figure anything out. I was able to get all my questions answered and Everything was clearly explained about what I needed to do and how easy it was to do it. The car was in perfect condition and the customer service was just perfect. As somebody who used to work in the business industry this is just straight perfect. There weren’t anything extra that was un necessary in fact I was helped in a way that made things cheaper than I willing to pay and I left almost crying because of how happy I was. I 100% recommend anybody to this place because my satisfaction was beyond what I’ve ever experienced and this turned my life around.
Every time I come to Enterprise I leave happy. Today I came I wasnt expecting to come out with any result; I cant believe we get such a good deal. Our sales consultant> is really great at his job; everything went so smoothly, so well that my husband and I are speechless.this is our second experience with this Enterprise located at 108-14 Astoria in Queens. Both times they prove themselves excellent, we were here last year 2018, and again this year if there is more than a 5 stars that is what they deserve.Thanks a lot Shavar, we definitely recommend your service to anyone with not too much hope of driving out with their desired car; you did it with us, thanks for your patience and your high customer service skills.
I purchased my car from the Astoria location on Saturday. I had the pleasure of working with Mohammad. He was friendly, professional, and patient. I greatly appreciate his assistance.In addition, I would like to thank Malcolm for his professionalism and patience during this process as well.
Youre most likely to get approved for a car at Enterprise Car Sales if in the case where you dont have a long work history on your credit report. My sales agent was Indira and she was patient in calling me up and showing me cars that suited my budget. Now I am driving a comfortable car and I dont have to worry about transportation anymore.
I will give them 5 stars! I was referred by my mother 6 grade teacher and I can honestly say was the best thing Experienced ever! Mohammed Raj Sufian sales consultant is phenomenal he pulled so many strings to help me get in a good vehicle for my family and I! He has Great customer service! Whether you have a bad or good credit enterprise is the go to place! Thank you so much enterprise!
This was the most painless experience I’ve ever had buying a car. In less than a week- during this pandemic- I saw the vehicle that I needed, was contacted, applied, and drove off the lot. Mohammed S. really made this possible. Monday afternoon he explained the entire buying process and stayed late just to receive my application. I was approved by the next day and was able to get the SUV I wanted transferred in by the next. He was very accommodating of my toddler and elderly father during the finalization as well. There was no question that he couldn’t answer. He even helped me sort out changing my insurance from my old car.Everything went seamlessly and I couldn’t be happier. This experience made me tell all of my friends and family to immediately start the buying process.
I had the pleasure of working with Shavar Evans at the East Elmhurst branch and had the greatest car buying experience. He was patient, knowledgeable and an overall great salesman from beginning to end. The entire staff were friendly and welcoming and made my purchase so awesome. I’d recommend to ANYONE looking to purchase a vehicle.
Alex.....!!!!You are nothing but the very best. It has truly been a great pleasure doing business with you. You made the welcome to the location to the drive out the lot in my new vehicle ** Super Amazing.Thanks You... Thank You and Thank You again.I will recommend you to everyone.Hey Guys, looking to purchase a vehicle- See Alex and the great team at Enterprise at this location.They are Great !!!!👍🏾👌🏾👏🏾
The staff was terrific. It started as a phone call which was very nice and gave me the interest of wondering if i could get a car. Then i showed up and i met Sheryl who was fantastic made me feel right home no pressure. The Manager and the guys who were there just helping in anyway they could.I would recommend everyone who is interested in purchasing a new or used car go to Enterprise in Elmhurst Queens they have the best staff.
Alex Oh is the man!! I inquired about a car at a different location in Huntington, NY. Alex reached out to me via email and maintained a lightning fast communication with me answering all the questions I had. To top it off he actually took the initiative and brought the car to the Queens location himself. He accommodated my busy work schedule and waited for me at the time they would normally close. Let me test drive the car while he appraised my trade-in. I didnt feel any pressure that you would normally get from buying from dealerships. Was out the door in a little more than an hour in a new car. Thank you Alex!! A great asset to the Enterprise sales team.
I just recieved a phone call from Indira, my sales rep from 3 years ago. She asked how my vehicle was treating me. I told her good news/ bad news. Good news is that my truck has been great! Bad news is I wont need another vehicle anytime soon.😄I bought a 2 year old Chevy Silverado that had been a lease vehicle. It was in super clean condintion, and has not given me a single problem.I bought a $42,000 truck for $31,000. 18,000 miles accounts for less than 10% of the life of a Silverado if you take care of it. Saving 25% by buying a gently used lease vehicle is a no brainer, especially when its gone through a multi point inspection, and is backed by a large company like Enterprise.I will definitely recommend that any of my friends or family check out Enterprise car sales when shopping.
First time buyer, and I’ve never felt so comfortable:With the help of sales consultant, Sheryl Todman & group manager Michael Carpentiere. I was able to drive away with a new & affordable vehicle, less than five days after applying for the car. The process was quick simple & easy, it only took three days to drive away.Also, not one time did I get that negative gut feeling that something wasn’t right, the entire time I felt like group manager Michael and sale consultant Sheryl we’re determined to help me accomplish this goal.Therefore, I would like to say thank you again to everyone at East Elmhurst, Enterprise car sales.comThank You
Alex Oh went above and beyond to take care of my needs and found me the perfect vehicle at an unbelievable price. It did not feel like a traditional dealership where they were pushy and aggresive. Alex took his time answering all the questions i had. I was a little worried about my credit score but he helped me throughout the entire financing process as well as getting me the best insurance quote. Go see Alex!
Sheryl helped us pick out the best car for our family! We are very happy with the service that Sheryl provided us with at Enterprise and will continue to do business with them in the future. She made this such a safe and easy transaction during this difficult time! Thanks Sheryl!
Upon our arrival at Enterprise Car Sales, Mr. Shavar Evans approached me and my fiancee with a welcoming atmosphere. Mr. Evans was very straight forward and explained everything with details. The customer service we received was 100%. I was not rushed into anything. I was not overwhelmed or felt uncomfortable making a decision. I will definitely reccomend Enterprise Car Sales to everyone. I was treated like family. With that being said, Enterprise Car Sales is the place to go.
Very rude behaviour S velezVery disrespectful staff is like a getting donation Or something I am paying I should be a valued customer just like any other dealership treat me a would love to be treated that way then again the staff wanted to rush things for Their sales not understanding I am taking my time to find the right choice overall I prefer go there after own risk and do not sign the deal without being assured that you are really Committing to. Stay with the car
If you’re looking for vehicles that are reliable and functions like new (although it’s used) this is the place you NEED to go to! Before coming here, I was looking on a Jeep Patriot in various sites on the web, hoping I would land a good deal. I went to a dealer (not this) and thought that I had found my Jeep, went for a test drive and it seemed okay... however, when my pops looked underneath the vehicle, it has leakage on its axle. He told the salesman about it and it seemed like he was surprised but wasn’t knowledgeable that it was there. When it’s your first time buying a car, has all the specs you wanted you just want it immediately, but my dad talked me out of it and we moved on. A week later, we saw this location and wanted to check it out. I never knew that enterprise sells cars, I knew that they allow their vehicles to be rented (I guess it’s something new, for me anyways). Upon arriving, Tiffany greeted us and welcomed us, offering some water or coffee; they sure make you feel like you’re visiting a family! I had her throughout the process! She told us about their policy, and one of it that stood out is they make sure all cars they purchase meets the requirements: an extensive 109 point marks. I think below than that, they wouldn’t accept a vehicle. When she said that, I was confident that I would eventually get the Jeep in this dealership. She made the buying experience so easy, Oretta also helped out with the paper work and made it a breeze... to make it all short, I finally found my Jeep and I couldn’t have done it without this Great and amazing staff and their excellent service! Would recommend to all!
Bought my car from Enterprise at the beginning of July 2020, and couldnt be happier! I was quite determined to buy a used car from a private seller, but decided to call Enterprise to check on a car, and see how it would play out. Lo and behold, Sheryl who answered my call addressed all my questions, and did not make me feel like I was dealing with a used car salesperson! In fact, she is the reason why I decided to go with Enterprise this time, and probably the next time too!Additionally, the car turned out to be slightly different than advertised, and Malcolm & Sheryl made sure to address it quickly. I couldnt be happier with the whole experience!Thank you!
Mohammed Sufian was a great salesperson. He never sold anything to me.. he just guided me. He kept it straight to us from the beginning to the end. He’s a awesome person that helped through this process. Very friendly and people person. Big asset to Enterprise, keep up the good work Mohammed. The process was very quick. My girl and I spent almost the whole day at a another dealership it didn’t go that while but Enterprise dealership in Queens got us going in less than few hours. I will definitely recommend my family and friends to Mohammed and Enterprise for their next vehicle purchase.
Me and my husband recently bought a car and Mohammed Sufian is our dealer here at enterprise, he is very professional, quick, well organized and super nice. We didn’t think the process of buying a car is so quick and easy! We highly recommend Mohammed as a dealer and enterprise!!
I must say that the customer service and overall experience I had with Enterprise car sales in Elmhurst Queens was fantastic. You only witness real service like this on television. But my sales person Tiffany went above and beyond to make sure I was aware of the process and to make sure that I was comfortable throughout the experience. And everyone was so patient.I would recommend them to anyone as I already have.
I brought my second car from here and Mohammed was amazing and on point every step of the way. He was on top of things and made it his business to assist me in anything I needed. He even stayed past closing so I can receive my vehicle. The office was polite and organized. I would go to Mohammed anytime after this for assistance. He’s the best!!!.
Our car buying experience was AWESOME and Stress Free, thanks to my Salesperson named Sheryl😊she and ALL the other employees I came in contact with were Friendly Professionals, Courteous and very Knowledgeable. I would refer Enterprise to anyone I know that is interested in purchasing a car.
Excellent Customer service. Reliable. Honest. Upfront. I would definitely recommend to anyone who may have doubts about where they stand credit wise. They will not B.S. you. Straightforward. Picked up my car in a few short days of submitting paperwork. Make the call, what do you have to lose!
Thanks to Nidira and Sheryl my first experience with Enterprise has been stress free. They are truly amazing and very professional! Any questions/issues they have answered or have taken care of it for me asap. I recommend Enterprise located in Astoria, Queens, NY when selecting a car buying sales company.
I want to start off by saying thank you so much to Mohammed (Raj) Sufian. This was my first time buying a car. I was very nervous and scared. But you made me feel home and worry free. You treated me like family and I was very very happy with the whole process. At one point I was going to leave because the first quote I got from Geico was very high.. Mohammed didn’t stop. He called I think like 4+ different insurance company to find one that meet my budget. I love the fact he didn’t give up on me. He was very patient. Thank you Mohammed and Enterprise for making my 1st ever buying experience so great.
Absolutely loved my experience here. I worked with Tiffany who was very professional and easy going from the moment I walked in. The day that I went in, I had gone to about 3 or 4 different dealerships earlier that day and my experience with them was terrible; they all made me feel uncomfortable, they were unprofessional and for some reason avoided answering the questions I had. When I walked into enterprise, I was greeted by Tiffany. She sat us down and took the time and asked me what I was looking for in a vehicle before she even tried to push a sales pitch to me. She wasn’t forceful and honestly seemed very genuine. One thing I absolutely appreciated was her honesty with her answers. She was very knowledgeable, informative and kept her friendly and approachable demeanor the entire time. I must have asked her at least 70 questions and she answered every single one of them honestly. I’m not gonna lie, I even asked her some questions that I knew the answers to just to test her 😂. If you are ever in the market for a vehicle and want some honest answers and a great quality vehicle that fits your budget, then this is the place to go. Highly recommended!
I worked with Shavar and he was very engaging, straight to the point, honest, and took all my needs into consideration when recommending a vehicle. Once I saw what I wanted, he was very accommodating and didnt try to get me to buy a more expensive car. The process was direct and didnt take too long. And I appreciate all the follow up calls after the process.
Tiffany was my sales professional. Not only did she help me choose my dream car that was in budget , she went above and beyond her duties to assist me. She gave a thorough description of several different vehicles before we came across the best choice for me. I highly recommend this location to anyone looking for a reliable and affordable car. Big thanks to Enterprise and their best associate, Tiffany!
I could not be anymore happier with the help I received from Mohammed Sufian @ Enterprise. He really went out of his way and beyond to make me happy. I appreciate that very much. With everything going on with the pandemic he made sure everything went smooth and safe and knew I couldn’t leave my home or get to their dealership cause I had no means of transportation so he came and brought my car to me. He provided a consistent great experience. Great Guy overall!!! Thank you once again for being great and personable and looking out for me and my family.
I went all over the tri-state area to try and buy a car and found other dealers dishonest at worst or unresponsive at best. Every time I started to talk number or other uncomfortable topics, it felt like I was being cheated and lied to.At Enterprise, Mohammed Sufian was so easy to work with, as were all his associates. The price quoted was the price I paid. And when there was a slight problem with the car a few days after I brought it home, they bent over backwards to fix it for me and it came out great. And I feel like if there are problems in the future, theyll be there for me.It would be impossible for everyone who needs a car to get it from Mohammed at Enterprise, but car buying would be so much better if others imitated how they do business.If I need another car or know someone who does, the first place I will be sending them is to Mohammed at Enterprise.
Mohammed (Raj) Sufian at 108-14 Astoria Blvd, is an exceptional agent! He cared about our concerns and did everything in his power to make sure that we left the dealership happy and satisfied! Mohammed was kind, courteous and efficient! We will definitely recommend his service to our family and friends and will surely be return customers!
Google review for Mohammed at Enterprise Car sales.I started searching for a car a few weeks back. I was searching basically through craigslist and then I started looking at dealers. That’s when I decided on a whim to try Enterprise. They’re my go to for ALL car rentals and I decided to maybe give them a try. I really didn’t think it would go anywhere because I was looking specifically for a car/truck with a manual transmission. It’s almost impossible to find a stick shift car for rent but when I searched through their inventory they had exactly 3 and the one I liked was actually nearby. So this was Sunday night and I put my info into their website and viola they started contacting me on Monday.The car was a 2018 Mazda 3 Grand Touring 6 speed and with some research I found out that it wasn’t a rental at all. It was a lease return. Enterprise leases tons of vehicles. They don’t just do car rentals.At first I was going to buy the car cash but I decided that I would give a car loan a shot. I gave my information to the finance office and by the end of the day I was approved. I didn’t like the rate from Capital One and I wound up getting what I think was a decent rate from Wells Fargo. This was Monday. On Tuesday I sent my dealer, Mohammed, my insurance information and Wednesday I had an appointment to see the car finally. It was local but they transfered it to a location that was even closer.I arrived at the Enterprise Car Sales location around quarter to 6. I looked at the car and test drove it. It was everything I expected. It was as advertised and I was ready to deal.The paperwork took about an hour. By 7:15 or so, I was driving out with my “brand new” to me Mazda 3. The whole process couldn’t have been more seamless and clearly it didn’t take long at all.I have to say that the salesman wasn’t pushy and as a matter of fact he was a very nice man and it was a blast doing business with him. His name is Mohammed (Raj) Sufian and he’s located in their East Elmhurst, NY office.I have to also say that this is the first car I’ve bought from Enterprise and in chatting with people before, during, and after the process, I met a bunch of people that have bought from them too and they’re ALL happy customers. Enterprise is a great company to deal with and so far so good. After 2 weeks, the car is great and I’m a happy customer. I would definitely recommend anyone to give this a try and I will probably do business with them in the future.✊🏿
I was referred to Mohammed by a family friend. He was professional, knowledgable and incredibly patient throughout the entire process - without an ounce of pressure. If you are looking for a reasonably priced car and a seamless purchasing experience, go see Mohammed.
Wow. What an experience. Looking for the perfect vehicle isn’t easy but, once I found the vehicle (2019 GMC Acadia) Sheryl T. held me by my hand and walked me through the whole process. From Sheryl to all the members of Enterprise, purchasing the vehicle was easy and definitely affordable. The whole team is very knowledgeable and was understanding to my every needs. You would think during this pandemic Enterprise would give me excuses but they didn’t. They made it happen. Thank you Sheryl.
I purchase a vehicle from Enterprise Car sale; my sales consultant was Arthur Valentino. My sales consultant wanted to know what my target monthly payment price, that was a first for me. He was very knowledgeable about the process and product with excellent customer service. I would recommend Enterprise Car Sale and Authur for your next car purchase.
This is the second time that I have bought a vehicle from Enterprise Car Sales Astoria. Eleven years ago I purchased the car that I traded in from this location. The experience was so satisfying I knew that there was no other place I would go to purchase my next car. Indira and Trisha were so helpful and patient with the car selecting process and with getting me the best interest rate during the financing process. I ❤️ my car. Hugs 🤗 all around.
I would like to thank Mohammed (Raj) Sufian; for being such an attentive, dedicated and simply a good person (sales man). I have to say that I never expected to have such a good experience buying a car, I could have bought the worst car, but the experience was very positively unexpected. In reality I think I was lucky to find the car Mohammed helped me to get. It wasnt the one I wanted at first, but because I was aiming to one out of my budget.... theres when (RAJ) suggested a different car and we found the right one for me... and believe me when I said... IM REALLY HAPPY with the car. It took 2 days for me to get it. Easy paperwork, the car was clean (RAJ and another gentleman cleaned themselves) and while I was waiting to fill out the paperwork they were very helpful and attentive.
Omg! This was one of the best experiences Ive ever encountered with any dealership. Their customer service is immpecible. Everyone was so courteous and professional. The person that met all my needs was Mohammed (Raj) Sufian. I am so glad I chose this location. Not to mentionn I purchased one of the best cars made. I would recommend this dealership and location to all thats interested in buying a used car. Thanks Guys You Are Simply The Best!
Shavar assisted me with my purchase on 9/30 and he was the best. He wasn’t pushy or made me feel like I had to make a decision right then and there. I had already spoke with him maybe a hour before I arrived and he had already had the different rogues lined up for me to see. I explained my budget and he worked around it to make sure I got what I wanted and didn’t commit financial suicide. Thank you so much Shavar!
Well I have to say Mohammed Sufian did a wonderful job!! Not only being professional but having a great Human personality made me buy my car!!! And trust me I’m not that type of guy that you can convince easily, but Mohammed understand me from the first moment we spoke on the phone but not only that, the patience he had going back and forth with me always being respectful and understanding my needs...these are the kind of people we need in any office of sales!!! Well I can’t even complain for the rest of the staff that I met shortly, the manager was very kind , it was really a great team working all together!!! Thank you again Mohammed Sufian wish you the best !! You deserve it!!!
The “NO HAGGLE PRICE” is exactly what we experienced. When we walked in my husband and I said the first price change we are leaving. Well the best experience ever Ms. Sheryl was so professional and knowledgeable about our needs and wants. vehicle that we purchase the 2018 Murano exactly as the advertisement said. Purchase ease not 8 hours as some dealers do. Thanks so much
Great - bachoolI cannot stress enough how Great Mohammed is, he goes above & beyond, was a complete class act, knowledgeable, understood my needs, no pressure tactics, extremely honest, no hidden agenda. I am extremely happy with my purchase!! Their Customer Service was the Best, no complaints here. I would definitely recommend my family and friends and also thank you so much for calling to find out if everything is find with us.And i would give Mohammed 1000 stars he really was amazing to work with and now we consider him like part of the family see you at our 1st BBQ for the summer.Mohammed A. Sufian
Great service, Tiffany made my dreaded trip to a dealership nice and easy. She helped me find my dream and patiently walked me through the paper work. Tiffany was very good with calming my nerves and leaving me with a satisfied feeling. I would highly recommend anyone, especially a first timer like me to check enterprise out! You wont be disappointed!!From Carl & Miko
Mohammed is THE MAN! From the moment we arrived until the moment we left, driving away in our great new vehicle, Mohammed provided us with the highest level of customer service a person could expect. He guided us through the entire process, and answered all of our questions thoroughly. I would highly recommend this company, Mohammed, and this location to anyone who is asking.
I came in window shopping and I left driving away a preown Hyundai Tuscan. Mohammed S. Was extremely helpful and knowledgeable. His no pressure demeanor and friendly attitude was one of the many highlights to my Car buying experience.I highly recommend enterprise for your Pre-owned car buying needs. And Ask Mohammed.
We purchased a vehicle today through Mohammed Sufian he was very attentive to our needs he explained everything about the car in fine detail. Our experience was very pleasant and welcoming this is the place to go and the person to see if you are in search of a vehicle.
The staff of mostly young men, all professional and courteous, work hard to please and the dealership offers a variety of vehicles to shop from. The account and sales staff make the car-buying process transparent and convenient. However, despite the documented 109-point Enterprise auto inspection, it is in the best interest of the buyer to have an independent auto mechanic do an inspection before finalizing your sale. With that said, the Enterprise sales staff, especially Pedro C., quickly remedied in a professional and reassuring manor, the problems that were found in the vehicles I purchased by allowing me to make another selection, and have a minor repair made by their mechanic in the final vehicle I took home. In conclusion, because the sales staff were responsive and reasonable, I recommend purchasing a vehicle at this Enterprise dealership. Im happy with the deal and vehicle I got from them.
This was my first time buying a car. I went to a regular dealer on hillside first and they promised me a car 2019 for 15,500 it was perfect. I put down 3k and came the next day to fill out paper work my apr was 8.5 (where i had to pay 380 a month) which they then dropped down to 7.6(where i had to pay 373 a month) and they assured i couldnt get any lower. Also i noticed the no where on the paper it said the car was 15,500 instead it said 18,500 and the 3k deposit didnt bring the price down in the end they almost had me pay 24k if i were to buy it there with all the fees and 30k if i did all the payments over 6 years for a car that was only worth 19,900 if it were brand new mind u it was a used car with 31k miles. I took my deposit and got a hold of enterprise. Enterprise was the best experience i could dream for had the same car for 16500 but there was no hidden fees and they helped get my apr for finance down to 4.8 so now my monthly payments r 238 a month and if i do the payments for 6 years ill be purchasing it for 19,300. I recommend enterprise for anyone wanting a car the car is basically new with only 22k miles. They are the nicest and most transparent company for used cars i could find and my sales consultant muhammed sufian actually reached out to me and made everything happen with the most respect and patients
Sales team is awesome! Sales rep Sheryl did not let us down, when we thought it was no way we could get or afford a car, Sheryl and her manager Trish took over and smooth sailing from their. It’s a slow process waiting for papers and approvals but over all it’s worth it. East Elmhurst sales team is everything a person is looking for along with the car. The moment we walked through the door everyone greeted us asking if we been helped, no slacking just great customer service and work ethics. I will refer East Elmhurst Enterprise Car Sales to everyone I know.
After almost 2 weeks of car shopping, I finally ended up here and thank god I did. Alex helped us so much, made the impossible for me possible! No extra insane fees, no run arounds straight to finding the car we wanted and making sure we left the lot satisfied. Totally recommend this place! great and easy experience! Thank you!
My experience with Elmhurst enterprise was amazing. Mo Sufian was a great PERSON. The reason I said person is because he wasn’t treating me like he was a salesman who cared to make a sale. He helped me and stayed late at work to find what worked best for me as the customer. When it didn’t work out the first time he called to check up and see what I wanted to do and ways he can assist me better. I’m very happy with my new car and Mo Sufian is 5 stars, I would recommend him to anyone looking for a vehicle.
Called early yesterday spoke to the manager about the timing of the business deal we were conducting, he stated that i was approved but I never received communication afterwards.Ive been a loyal customer to enterprise but I will take my business elsewhere. Bring Pedro back for the previous transactions were done on a professional level.
I am not at all surprised by the superb experience I had with Enterprise Car Sales...Hands down the best team in the business and I have been to top dealerships in our area in the last week. My salesman Shavar Evans felt like a family friend. I will refer all my friends and family here.
My experience with Enterprise was great. My salesperson Dawn was the best. She was very patient with me in deciding to buy a car. After I seen the car I wanted, she had the car delivered from another location in the tri-state area to me. There were no pressure from her or any other staff. The price of the car was was reduced from the online price. I would highly recommend everyone to buy a car from East Elmhurst location. They have a great selection of cars with good quality and customer service.
Shavar Evans was awesome!! He helped me from the moment I walked in! We streamed through the car buying process easily. He even drove me to my bank to get my payment! The entire team was friendly and professional😊. I highly recommend working with Shavar and his team!👍🏿
I visited the East Elmhurst location on November 9th , where I purchased my car. The staff were polite and friendly. Everyone communicated well. I waited less than 5 minutes for assistance. My sales Rep was Travon. He was excellent. He went above and beyond to ensure that I drove home with the car that I wanted. He is very professional and is a people person. He’s transparent and totally forthcoming. I love my new car. I had questions days after my purchase and communicated with Travon, when I needed to. He is always responsive. The rating section only allows 5 stars, however; I would definitely give my Sales Rep, Travon 10 stars. He took pictures of me and my new car with a bow at the end of my the transaction. I highly recommend anyone in search of a car, visit this location and ask for Travon, or any Sales Rep. They do their best to meet your needs. I love my car.Satisfied CustomerE.S
Buying a vehicle was a breeze. I have purchased three vehicles from this location. I am always impressed with their customer service. It is Infact a hassle free environment. Literally it is like seeing the car you want, pay and walk out. No gimmicks. No hidden charges or fees. The courtesy call back and willingness of staff and managers to make customers satisfied is what will keep them in business for many more years.
Excellent from the beginning and end of this experience as a first time CB. Much thankfulness to Almighty God for peace of mind & those who assisted in the ultimate final closure at Enterprise Car Sales.Prior to visiting this establishment, I was searching online with other car rental agencies and car dealerships along Northern Blvd. to purchase a vehicle that would serve in the capacity of use for both medical and educational in day-to day activities.Its a long story.My case manager Sheryl S. Todman at Enterprise Car Sales was professional pleasant, polite, thoughtful and expedient in knowledgeable car uses. Once we spoke about the vehicle I was interested in, she offered to show me a couple more cars, just in case, other vehicles fitted the needs I was seeking or I changed my mind. After two road test I was happy with my initial pick.Sheryl Todman immediately assisted me with all documents. She realistically told me of potential obstacles when applying for bank financing or varying insurance prices and reassured me that Enterprise would canvas all venues to fit my financial budget.Sheryl was calm, cool and collective as we chatted waiting for credit approvals, etc.When Sheryl needed to multitask she remained courteous and kept me updated with everything concerning the steps Enterprise does in assuring customer satisfaction once the deal is done.It was a lengthy process but there at Enterprise Car Sales,*Patience Is the Virtue.*Props to Mohammed Saeed for sharing and caring. You Rock!Trevor-thank you for your assistance as I walked in. You immediately called Sheryl even as I was half hour early for my appointed time and I told you I could wait but no, you wanted to make sure Sheryl knew I was present. Arthur. w/contacts @ insurance companies, you hooked me up, beautifully.Sheryl, every positive attribute known to humankind are your Jewels. Four professional Enterprise car sale representatives that I hope each receive sizeable bonuses for year end 2019. Bravo!Heartfelt thank you. thank you. Highly recommended.
I recently brought a 2016 Dodge Durango from this establish. I was a little hesitant to do so because I ah no idea that enterprise sold cars. They are more known for car rentals. To my surprise it was one of the easiest and more enjoyable purchase I have ever experience...No Hassle or haggling indeed!! Russell James was fantastic and a pleasure to do business with. He was knowledge about the Vehicles and the company. He was also focus on your needs and budget requirements unlike some dealerships who are more interested in pushing there cars out the door to make their commission. This was not the case here...I walked out of enterprise with the car the same day which I was not prepared to do because I then had to get someone to drive my old car home...But that also was no problem. I would definitely use enterprise car sales again and would recommend to friends and family members.
This is my 6th car buy... I was really upset with all the car dealership experiences I had in the past. As most of you guys would understand....false promises, hidden charges etc.Enterprise car sales completely changed my perception of a car dealership :).I had an excellent experience with Mr. Sheriff and the manager Ms. Cheyenne. Both of them went out of their way to help me to get the car I liked. Sheriff was out in cold showing me all the cars, explaining the cool features...I would say Enterprise is a hidden GEM ... This people really mean to serve customers like us. I am in for all my future car buys. 5 Stars for this awesome team in Elmhurst, NY.
The car sales experience was good. But the Warranty package sucked. They convinced me to extended warranty for extra thousands of dollars and I could even get any thing take care of by the warranty. I had to jump through hoops and that still didn’t result in anything. Had to pay for my own repairs. DO NOT BUY SERVICE WARRANTY FROM THEM. Purchase a Nissan Rogue 2013 in January 2016.
I had outstanding salesmanship from the salesmanship Mohammed Sufian from the time I was contacted by Mohammed. He was an big asset to Enterprise. Mohammed went out of his way to provide excellent customer service. He was very patient and polite. Im very happy and satisfied with all the efforts that Mohammed made. Advise to Enterprise.. please get him promoted. He deserves it!
Overall my experience with my sales consultant Shavar Evans, in the East Elmhurst location, was top notch , the best of the best. I was so lucky to have been referred to enterprise and talk numbers with the most amazing people here !! 100% recommending this place to everyone!! I am 100% satisfied without a doubt and thanks to Shavar and his people , going above and beyond , literally, I AM SUPER HAPPY to drive off in my car today !!!! Thank you again guys xoxoxo
From start to finish, Ms. Taylor and Ms. Johnson went above and beyond to make sure that every aspect of my automoblie purchase was pleasant and put together to my satisfaction. I was extermely impressed by their perfect balance of professionalism and down home vibe. They took great care of me. I left feeling like part of the Enterprise family, not a number. I highly recommend that you go see them for your next auto purchase. Bravo Ms. Taylor and Ms. Johnson. Bravo!
Best experience with buying a car by far!! My sales rep Cheyenne was wonderful. No request was too great of a challenge! I would recommend buying a car from this establishment to anyone! Enterprise will not just meet your rental needs, they will give there very best in helping you purchase a used car.
There is a car salesman there named Mohammed Sufian. He was SUPER HELPFUL. SUPER TRANSPARENT WITH EVERYTHING. I told him what I was looking for and he found it in minutes! He shared valuable information with me since this was my first time financing a car. Very insightful, very friendly. I loved his honesty. I definitely recommend anyone to go here and ask fo him. He was great!
Thank you Dawn for advising my husband and I on the purchase of our car. We truly appreciate your customer courtesy. Over all everyone that we came in contact with at Enterprise was professional. However, I think the explanation when signing the papers could of been clearer.
Until recently I wouldnt have considered buying a used rental car, but after some research it seemed like a really good option. I looked at other rental companies, but felt significantly more comfortable with Enterprise. Website gets a B, but thats good enough. Communication with reps was OK, but I felt like the context had to be explained repeatedly. To be fair, I started shopping way before we were ready to buy, but still. Also, I wanted to buy without test driving and have the car delivered because of Covid. The whole point was to avoid exposure to others. To sign papers we sat in the car. If either one of us had it, theres a really good chance wed be transmitting it. Overall, the chances were pretty low, but we couldve just as easily done that outside the car, or send them before delivery. There was some delivery scheduling issue, and I was asked if Id come out to the location. I had to decline. I think it would be helpful, if the buyer is concerned about Covid, to make some simple assumptions. For example, I dont want to get on the subway or go to a place of business *if I dont have to*. I dont want to sit in a car with a stranger *if I dont have to*. Individuals have different levels of concern about the virus. Im a 20 year carless Manhattan resident. The fact that Im buying a used car over the internet means I am moderately worried about the virus. Your people on the ground will probably be more or less concerned about it individually, but I assume youve had an increase in business as a result of current events. Id suggest you shape policy accordingly. Overall Im quite happy, but thats the feedback. If I got sick a week after Id assume it was the car transaction, and this would be a very different story.
By far the BEST car buying experience that I have ever had! The team here at Enterprise (Astoria) really makes you feel welcomed and listens to your concerns, needs, and wants. They dont try to up-sell or persuade you into making a decision that benefits them financially. They simply present you with ALL your options and help you make an informed decision on what will work for your budget and lifestyle. On every visit I made to their office, I spent a few hours there....not very typical of this establishment, but my situation was complex and I ask A LOT of questions! :) During my time there, the staff was attentive and made sure that I had everything I needed. They even provided snackssss....who doesnt love free SNACKS! LOLI am in the process of selling my other vehicle to them and have experienced some issues along the way. The district area manager, Mike, has been very accommodating and helpful throughout. They left me feeling like they really care about their customers! Big shout outs to: JC (my guy!), Dawn, Oretta, Mike, and Cheyenne. I appreciate all the great customer service! I will definitely be back soon when I am looking to purchase another vehicle to add to my cohort. Looking for a great deal, quality vehicles, and top notch customer service? Look no further! These guys are the real deal!Peace!Rachelle Thompson
I had a wonderful experience buying my car from Enterprise. There was no hassling, no rushing me to get something just for the sales. I loved having J.C. Donoso as a sales person, he took his time with me to make sure he had all the right information to help me get the car I wanted. I would definitely recommend family and friends to them and tell them to ask for J.C. when they looking for a vehicle.My experience was a wonderful one with enterprise and I would definitely come back and purchase my next vehicle.
What can I say about this place? They are nothing short of an amazing group of professionals. Mohammed is phenomenal. He answered every question, stayed late to make sure everything went smoothly, and most of all, was extremely patient. I must say, Mohammed and the entire staff made myself and my mom feel like family. I was truly pleased with the service that was provided.
Total reviews rating 4.7
199 Reviews for Enterprise Car Sales 2023:
Review №1
2022-05-25I had a wonderful experience financing my first car. Ask for Muhammad , he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service he was very patient he explained every step and answered all my questions.
Review №2
2022-05-25We had a really great experience purchasing our Van from Enterprise Car Sales in Queens!Salesmen, Mohammed and David were very knowledgeable, efficient, and did a fine job getting us the right deal best suited for our family! They made us feel comfortable, and patiently answered all our question.. We appreciate the service and love our van! Thank you.
Review №3
2022-01-13Dave was our sales rep. He was very professional, communicative and helpful throughout the sales process and helped us find our van. Trish is a wonderful manager at this branch and so are the mechanics who help address and fix our sliding door issue we had when purchasing our transit van. I highly recommend this branch to buy your vehicle. It’s great quality and trust worthy. Thank you!
Review №4
2022-03-03Our car buying experience was so simple and easy with Enterprise car sales. Cheryl, our consultant was amazing from the beginning to end, she made us really comfortable, really nice personality, oh and not to forget she was so patient throughout this entire process. When we came out of the office to get the car, she had this really cute green bow on top that made me feel so special. Thank you Cheryl, and Thank you enterprise, I love my new car.
Review №5
2021-06-12If youre looking to buy a great car with maximum customer support as far making the best purchase decision is concerned... this is your place. The staff at this location are super helpful with the car choice, registration, insurance and so much more. Ive been to a number of places to check out vehicles to buy... one thing about all of these places is the dealer trying to make a sale so as to get a commission but here car sellers dont have to pursue. All in all, its a great place to consider when buying your next car!
Review №6
2021-09-01I recently purchased a vehicle from this Enterprise . I was very wary of trading my old vehicle in order to get something new (sentimental value) but I was glad that I was convinced otherwise . Sheryl T. was patient with us ensuring that we were comfortable in finding the vehicle we wanted, the right color, 4 wheel drive for the NY winters and even the lowest transfer fee. The original car we wanted was in MD but someone just purchased that car so we searched and found another location in OH that had the car! Sheryl called but it seems as if the branch had left for the day but she ensured to call first thing Monday morning and provide us with an update on her progress. There was not a moment, when I did not feel comfortable in her ability to ensure that we would have our car ready for us by the time we returned from vacation. Sheryl even notified us about a crack in the windshield that occurred during transit and that she would ensure that it was fixed before I cam to pick it up. I appreciate her attention to detail and her dedication to ensuring that we left Enterprise Car Sales satisfied with their service. If I ever do need another vehicle I will not think twice about coming to Enterprise.
Review №7
2021-07-27To give this Enterprise company a 10 would not completly do it justice. I have never been so happy and content with purchasing my vehicle, than when I purchased my 2020 Ford Ecostar. First off Mohammad is a Car God!!! He reached out to me as soon as I requested info and set up a appointment as soon as possible. When we met I totally was prepared for him to upsell me a car that I neither wanted nor needed but HE DID NOT!!! on top of that Mohammad actually listened to my concerns and worked around what I could afford. Now my credit isnt the best but the finance department worked a miracle and I am forever grateful. Take it from me, run not walk to Enterprise for your next vehicle, ask for Mohammad I promise you will not regret it.
Review №8
2022-05-05Thank you for such a great car buying experience. Mohammed was our sales consultant. His follow-up and professionalism was truly appreciated. The online process was extremely easy and we were able to replace the vehicle we lost with one that is even better!
Review №9
2021-10-17Sheryl T. Is an amazing person. She was kind, trustworthy and patient. She took the time to hear our needs. She knew we needed the car same day. She took the time to go pick it up at the other dealership. Would recommend everyone to go to her.
Review №10
2021-12-05Working with Sheryl and Trisha was an absolute pleasure! They are extremely knowledgeable, informative, and patient. I never felt pressured to decide, she was very mindful of my budget and assist in every way to make my purchase successful. The process was quick and easy. It took about a week. She stayed in touch the entire time and respond to email, text messages and phone calls in a timely manner. I highly recommend the service here at Enterprise if you are considering buying a new or previously owned vehicle!!