Enterprise Rent-A-Car in Huntington Station
Categories
Location on the map
Huntington Station, Suffolk County, New York, US
From the business
Accessibility
Site: https://www.enterprise.com/en/ca...
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:9AM–12PM
- Sunday:Closed
Enterprise Rent-A-Car in other cities:
The Huntington (NY) Enterprise team provided me with a clean car at a very reasonable rate, called to check in over a few days, and worked with my auto body shop (DePalo of Huntington) to enable a smooth transfer back to my vehicle. Thank you Enterprise of Huntington!
Great Service!! Megan, Sam, and Jerod were soooo helpful, professional, and courteous!! But Im worried about their health given the poor conditions at their center.Im getting a car repaired, and these guys provided world class service as I rented one of their pickups, when I walked into their office, I was immediately hit with the smell of mildew from stale wet rug. I asked how long this smell was there, and they said it was forever.This is so unhealthy to constantly breathe in. Inhaling that kind of air can trigger allergies, lead to asthma, organ damage, even cancer. I feel terribly for Megan, Sam, and Jerod, along with all the employees of that office because their health is put so carelessly at risk, I asked them if OSHA has said anything about this, and the response was that OSHA agents who inspect the place say they smell nothing, Which is total BS. If you care about employees, then push for the owner of this office to take care of their workers and remove the health risk prevalent there!
Great Staff they will work with you and accommodate as best as they can..... it seems as if they change staff alot but that doesnt affect their wonderful service that they provide. A couple weeks ago while stopped at a stop light after driving for approximately 45 minutes with no warning from the car the engine started smoking and oil was every where😢😢😢😢😢 long story short I need a new engine and a car to get back and forth from work... I went to Enterprise on Broadway in Huntington Station and told them my story they made me feel so much better I ended up keeping the rental for 9 days due to the price I received........ I have to say good bye to the Enterprise location on Jericho Turnpike.... Broadway location out did you this time.
My vehicle was deemed totaled, so my insurance company paid for the rental for close to two weeks. Enterprise gave me really nice truck to rent, but it really was a gas guzzler, so although it was nice I spent close to 300 bucks to keep gas in the vehicle. I couldn’t wait to get out of it. Now that I have to purchase a new car it was going to take a couple of more days, so I wanted to extend the rental, use my company discount, and downgrade the vehicle to a compact car since I would be paying out of pocket for the rental. Long story short, it appeared that they were annoyed because I wanted to downgrade the truck to a compact car. They told me that they didn’t have any more cars available, and if I wanted to rent a different vehicle, they would have to add another 300 dollar hold to the already 150 dollar hold that they already had on my credit card. CRAZY!!!! So after I saw that they were feeding me a bunch of BS, I decided to let them now that I would be going to a different rental agency, that’s when the guy agent said they had cars available, and he didn’t need to hold so much on my card after all. SMH I decided to take the truck back to Enterprise and go rent a car from Hertz. It was really disheartening that they were take advantage of an already bad situation. I would never use them again!!!
Theyve always had good prices with reliable service thats affordable and they dont use deception or any other back handed tricks like other rental places have done in the past. Theyre friendly, courteous and even provide a ride upon drop off. Id take Enterprise over any other rental place any day.
The Visit was horrible and I like enterprise. I was getting a car from my daughter shes for out town. I was using my credit card and we Going to have full coverage on the car. They said they couldnt do it because some problem of somebody else from out of town. And what did that have to do with me. I live here its my card so what would be the Problem. This rental place is over on Broadway by the train station. I just went to budget rental no problem getting a car. And when I go out of town i always get enterprise. Might have to get budget.
Awesome service, extremely professional, knowledgeable, and courteous. Will go above and beyond within their acceptable established corporate policy and rules in order to ensure you are not only well taken care of but completely satisfied in your rental experience. This is the location to rent out from.
First, Ive never even been to New York. Second, Ive never used Mastercard. Third, I wouldnt rent some of the cars I see these bills for. I keep getting emailed invoices from these people reviewing my recent rental. Ive emailed them time after time asking them to remove me from their email list or correct the email address for the customer that these emails were intended. NO LUCK! This place is either totally ignorant of my requests, or not tech savvy enough to figure it out. that being said, if youre looking for someone to use as your preferred rental vendor, I DO NOT recommend this one. They are clearly in it for the money and will ignore your service requests.
Total reviews rating 4.3
66 Reviews for Enterprise Rent-A-Car 2023:
Review №1
2022-04-09I just bought a used car from Enterprise in Huntington. The team there was awesome. Mohamed is amazing and easy to work with. They have used cars that are not rentals since they also sell cars that were previously leased too. Vito was very friendly and the experience was so quick compared to dealerships. I was able to test drive and leave with the car in about an hour. They are highly recommended for used car purchases!
Review №2
2022-03-21All I can say is these guys rock! They were so upfront and genuine from the beginning. They worked with my credit and got me in a lovely vehicle is less than an hour! Ann Katherine and Vito are literal saints. Everyone head down to Huntington Enterprise! You won’t be disappointed!
Review №3
2022-06-29Car was dirty on pickup. The right rear tire was low on air. Brakes vibrate. Engine has a rough idle. And promises to call you back never happen.
Review №4
2018-01-23I booked last minute and received VIP treatment. The staff is highly attentive and extremely professional. Admittedly, it was about the most awkward parking that Ive encountered at any car rental location that Ive ever used.Its rare for me to feel good about interacting with any business anymore, but I left there with a smile tonight. Always a pleasure to do business with Enterprise.
Review №5
2020-10-27STAY AWAY - Dishonest customer service teamAs a loyal Emerald Executive Elite member, I am highly disappointed by the unethical business practices of this Enterprise branch. An agent facilitating the rental included optional rental charges on my contract despite being told to not include any optional charges. They do not attempt to resolve any conflicts with you and instead refer to the signed contract as some sort of gotcha game. I do not recommend obtaining a rental from this place and will attempt to get Cavalier Auto Shop to stop doing business with this branch.
Review №6
2019-12-11Very nice courteous people and management. They work with you to get you the right deal at a fair price. I always use the one in Huntington Station near the rail road station. Was there this morning dropping off the pick up truck i rented. AAA+++
Review №7
2018-07-13I rented here last year and had some issues, this time around as far as getting the car and dealing with the staff everything worked out great.David the manager even remembered me from last year. Only hiccup was the car was practically on empty, they offered to meet me at the gas station to fill it up hit I declined, I filed the car a bit a returned it just a little more than empty.Will rent again from this branch next time I am in Huntington, also picking me up and dropping me off was a breeze, no issues what so ever.
Review №8
2020-12-29Everything was great. Only thing, I had to wait a little for the car. It had to be sanitized. Much appreciated. They are looking out for their customers health.
Review №9
2018-07-27I have been a member of Enterprise for the past 5 years and counting and this is my first and worst experience I have ever had. I rented a car at the 220 BROADWAY, HUNTINGTON STATION location today and I felt like I was racially profiled based on the response I got from the young lady that was assisting me this morning.I normally use my international drivers license that is on my account and so this was what I did this morning. She took my license and went to the branch manager and Im not sure what he told her but she came back and her response was that she needed proof of my address which is fine, I further told her that I never had to do that before but her response was We do things different at this location and we have experienced a lot of cars being stolen, Now, if she had checked my account she would have seen that I rent cars all over this country for business trips and I have never had to show proof of anything, I have been using my international license from the first time I rented a car from your company, My recent rental prior to this rental was in Houston 2 months ago.I did some checks on this branch about stolen cars and nothing was near to the truth. So it seems that I am going to steal a car from Enterprise for one day, She insisted that I need a proof of my address. I asked her if I can use my Optimum bill and she said yes as long as it is in good payment standing for the month of July, another inappropriate response. I gave her my NY state ID and the optimum bill and she went to her Manager again, his response was he just needed to see the address. So my question is what is the standard for renting cars from you guys and what is the policy because its not looking good for the Huntington Location and one thing I know I will NEVER rent a car from 220 BROADWAY, HUNTINGTON STATION. I was so turned off by what transpired this morning I took the car back this evening although I rented it for the day to bring it back tomorrow.Very Bad Customer Service
Review №10
2019-11-05I have rented from my local Enterprise location, in Huntington Station, NY for almost 10 years. Throughout that time, I have been more than pleases with the level of service and personal accommodation provided to me and my family. I am now renting vehicles on a more frequent basis, do to my current job situation, and the current group in this office, under the management of Jenel Colon, have provided me with top notch customer service. I cant say enough about them!