Erie County Auto Bureau DMV in Depew
Site: http://www2.erie.gov/clerk/index...
- Monday:7AM–3PM
- Tuesday:7AM–3PM
- Wednesday:7AM–3PM
- Thursday:7AM–3PM
- Friday:7AM–3PM
- Saturday:Closed
- Sunday:Closed
Erie County Auto Bureau DMV in other cities:
Horrible and worst dmv I ever went. The front desk woman didn’t know what she was doing and really rude! I just need my vehicle to be register. Had all the document and electronic insurance ID card.
Although I had easily made an appointment online, once I arrived early for it, it still took almost 2 hours to get through the wait. They checked you in outside, waiting in line outside took an hour, then almost another hour inside doing different transactions and waiting again. I must say though, everyone I dealt with was VERY nice and friendly!TIP: opt for the first available appointment of the day if you need to get through quickly!
My husband said it was not a good experience there!
Not so hectic as normal. With everyone having to make appointment times things were orderly, at a safe, social distancing rate. The wait times seemed not as bad as you would expect, but theres always the normal few people who end up holding things up for one reason or another. Not a bad experience though, especially if you have your paperwork done ahead of time......AND BRING A PEN
The security guard was great. Front desk lady was very helpful after we got past her initial rudeness, after I explained I could not hear what she had asked🙄. The first person we went to was very nasty and rude. No patience whatsoever. He was truly the definition of lame. Went to another lady and she was absolutely wonderful and helpful. I understand they have to deal with so many people and most are rude, but being so nasty to people who are being polite and trying to cooperate is unacceptable and just plain pathetic. Oh, and not once did I see anyone cleaning or sanitizing anything.
Fat worker at the desk couldn’t do her job worried about a mask instead of her job she isn’t a security guard. Told her to watch her attitude she still didn’t listen, pathetic dmv clerk what a loser
Make sure you bring a pen!!Staff is good at reminding people to socially distance. Its the DMV, so its not going to be fun at all, but remember that the employees are doing their best to get everyone taken care of.Try to make an appointment and Id recommend arriving at least 30 min ahead to get through reception.
I had a scheduled appointment. Some waiting in line had no appointment, said they didnt know they needed an appointment, or just plain ignored the covid rules. Overall my experience inside was efficient, helpful & polite. I do wish those that were taken ahead of me would have followed the rules.
Didnt need an appointment. In and outQuickly
First day it has been open in months and made an appointment. People who did not were upset that they did not know. It was a little unorganized for Day 1 but once my name was checked off I was done in 20 min. Just the initial being in line with people not social distancing and being upset because nothing was marked outside about needing an appointment or where to stand in line. Once inside the building the process and set up was smooth. It goes faster if you have all the correct forms and papi filled out.
My appointment was for 3pm, I arrived around 2:30pm., I was given a number and it was called about 3:20pm. All in all it went pretty smoothly. Covid-19 regulations were being followed. It appeared to me that some people were a little confused about the ongoing process.
They were running I guess 20 behind projections, but hey not everyone has the same needs. Mine was fast, I had my paperwork in order and once I got to the counter, it was done rapidly. The people working there were pleasant.
What a great experience walking into this DMV! Everyone was pleasant smiles the whole place was calm with all the people present,, at least 30 people. Supervisor(Chris) great customer service, pleasant, kind and answered all our questions. Cashier happy smiling and pleasant. We were in and out within 15 minutes. Thank you and keep us the great work!!
The lady who helped me was very friendly and informative. I hope to have her next time too!
The clerks are miserable. Customer Service is a thing of the past. No need to be mean and nasty to the public. One hand washes the other.
The DMV runs more efficiently with the new appointments required. However, the wait is still long. If you want to get in and out then make the last appointment of the day.
I thought and believe everything went very well, courtesy, respect, knowledge, was all wrapped in one. Speed time was also great! Good job for the DMV George Urban Blvd. Two thumbs up!
We were very happy i and my son. they were very accommodating and gracious to us ..the two African American women working there were outstanding!!!
Went on a Saturday, it was a little crowded. But hey! Which government office isn’t? The staff was very helpful and there were so many booths that my number was called within 15 minutes of me walking in the DMV. They even helped me with my questions. No one was rude unlike the employees in other government offices.
Had a 9:20am appointment on a Saturday morning. Arrived at 9:00, used the kiosk to sign in, called at 9:15. Had an extremely friendly woman assist me, got my paperwork, picture for the enhanced...Bam! Out at 9:30. Place was packed... make your appointments people before complaining...
The first lady you speak to while waiting in line and the lady at station 11 were both nice. The front desk clerk who gives you your number had a terrible attitude and clearly didn’t want to be there or help me.
Went there Aug 20 .2020, was third in line.First desks was great very nice guy was getting my Enhanced license done.Then waited for 5 minutes when to Desk 12, What a nasty women,Just because the nice guy didnt know i wanted my enhanced license, She had a break down yelling to me go back in line and get your papers scan, Now the line out the door 50 people or more,I said why cant you just do it. Thats not my job ,get back in line.I told her I was here at 830 waiting third in line WELL she said we open at 900,So went back to nice guy He let me go in front of the line.Fill out the papers got the scan.then went to desk 4 very nice lady ,Was told desk 12 is very nasty hates her job,Thats her desk everyday so watch out for the mean lady.Thank God I only come every 8 years maybe she be gone 2027.
Turn in plates on and out in 10 minutes was around 2 pm
They just started to open by appointment only. You do need to book online on the website. I waited 2 weeks for an appointment that would work for me. Very organized, I was in and out in 20 min. Waiting in line to check in took the longest because people come unprepared and dont have forms filled out ahead of time.
There was a ton of people there today but the employees did their best to manage everything. All guidelines followed and the lady out front directing traffic was super nice All things considered, they really do a great job there.
Surprisingly efficient, we had an appointment for 7:00am and they met us in the parking lot guided us in all while maintaining social distancing. Less than an hour for 2 learners permit applications, testing and paying with pictures included.
I live in Genesee County and was unable to get into my local DMV office in Batavia. I went online made an appointment with this DMV, got in and out without any issues. It was the fastest I have ever been in and kut of the DMV ever! They were Covid-19 compliment and making sure everyone was following the regulations. You do need an appointment to come in so I recommend going online to make it....very easy.
I went to another dmv office, they are well known for not doing their job and bad behavior, so rejected my documents for very silly reasons. However, my friend ask me to go this location they are very good people. I got the token at 7:15 and at 7:45 got my registration in hands. Lady at counter 11 was very polite, knowledgeable and kind hearted. Bottom line: Not all Buffallo dmvs are bad..
Workers are very rude , half of them don’t even know what they’re doing , act like they don’t understand a thing you’re saying like you’re an alien or something , intentionally unhelpful , they don’t even TRY to understand you & there patience is wack , I went there to renew a document , had all my info but was sent from desk to desk ,with both of them telling me that I needed different information.Never again if I could rate this no stars I would.Plus you gotta come in with your own pen or else they’ll get very disrespectful LOL
It was good and fast, got my permit really quick. My only suggestion would be that not a lot of enthusiasm going on, then again it doesnt bother much.
Very organized and due to eating appointment made it a very easy experience I remember times going to that particular location and it being at least a hundred people in line I believe that having an appointment is better it eases the frustration of being at the DMV
A great place to for your drivers license
Had to exchange my peeling plates for new ones. I was #10 in line when I walked in. Was in and out in 15 minutes! The lady that took care of me was very nice, too!Lots of people complaining that the office was closed when they went there on holidays... Federal, State, and County offices close on holidays. It is listed in the newspaper too. They should know that.
Terrible. came in to register my inflatable boat w motor was told by 3 workers all info was correct but girl at counter got superior and her manager said need more info. the boat does not come with the Id # in book you get it off of boat but not acceptable. place sucks terribly bad
They were very patient even though my paperwork was finished 1 hour after close. Excellent job to the ladies helping me with the lease transfer!
I live in Genesee County and was unable to get into my local DMV office in Batavia NY. I made an appointment online with this DMV and was in and out within half an hour. Very friendly, covid-19 compliment. Erie county DMVs are taking ALL counties at this time but an appointment is needed.
Little busy when u walk in, but staff is very cooperative and they like 16 counter running so u wont wait long for ut turn!
Organized, efficient, fast as long as all your paperwork is in order you will be in and out. The waiting was a breeze 5stars for fast, professional service.
Busy but efficient. Got my registration.
I made an appointment to renew/lic/enhance. I was called right on time. Even though I failed to follow the directions on the Kiosk, the two ladies who took care of me were patient and friendly! I was in and out in 30 mins, even with my error.
Just drove from Niagara Falls to this DMV because there website clearly stated they are open today, Saturday May 26th. We showed up to turn in our plates (The date that is on my paper to turn them in) and they are closed! We were there for barley 10 minutes and in that time span over 50+ people showed up due to the website stating they were open. Inside of the building they have a small sign saying they are closed today for memorial day weekend. Its just horrible, I highly suggest going to a different DMV, The eastern hills mall is your best bet, they are very nice and usually not busy. Oh and they are open when the website says they are open!
In my almost 20 years of DMV experiences...this one was by far the best!!! Greeted with a smile and a joke that was pretty funny by Patricia at the information desk...she then kindly and patiently helped me figure out what I needed to register my new trailer. Pat got me the paperwork I needed to start filling out and a number so I didnt have to wait longer. My number was called before I finished filling out said paperwork and Camilla was so kind to let me stand at the window and finish filling it out while we chatted and she helped me with parts I didnt know. She got me all set up in about 15 mins from walking in to walking out. Like I said BEST DMV visit ever!!!! I hope you get Patricia and Camilla...wonderful wonderful ladies!!!!
Its the DMV people. Come prepared and youll be fine. Come unprepared and crabby as hell and you wont be. Busy on a Saturday, as any place normally mon-fri would be. If you plan on a Saturday make sure its not a holiday weekend or theyll be closed. Just like the bank. Common sense. Long wait but thats not really their fault. Be kind and have a good attitude and youll get it in return.
It wasnt that busy around 4pm Wednesday.
Love the new appointment method! Makes things so much smoother. I hope they continue it.
Due to covid, you have to make an appt, once you get in it goes pretty fast, they have alot of workers so you wont be there a long time
The DMV was crowded and even with an appointment the wait was to long. Chairs were spaced out some people had to wait outside and not enough staff in ratio to customers.
I was in and out in about 10 min. Its much faster with appointments. Also the clerk was very friendly another first for the dmv.
People not social distancing the sheriffs officer was just standing in the corner not doing his job chatting it up with others drinking water and ignoring the fact that people didnt have their mask on properly that they were standing basically in your back pocket three thumbs down
There is someone named Lisa working at this location who is completely unaware of polices and very aggressive and irate. I had to call Albany to get more information about a policy that was introduced a few months ago. The communication and service at this location was horrible. Lisa needs service training and ethics training because she was not only unaware of policies but she was dismissive, rude and did not show empathy. She could not communicate and I left feeling attacked an unaware of regulations she should have mentioned. Thankfully Albany apologized for her negligence. Dont have high hopes of service prior to going here.
Diana took care of me on Wednesday, October 25th, about 3:15 pm. Total time from waiting to completing registration was 5 minutes. Most pleasant, competent person Ive ever dealt with at the DMV. ❤
In this morning I’ve been there with my sister in law. The sort guy who works at the customer service center he is very racist. I just asked him simple question regarding Ny permit and he answered with angry face. Also he kept my sister in law’s document under those couple people who even came after us. I guess he shouldn’t face this type of job.
Great Saturday hours! Best DMV office I’ve been to. Folks here want to help you. Be nice and be prepared and they will be glad to help
Would do negative stars if I could. Im a night nurse and the hours that the DMV is open are the hours I need to sleep. As a result I had a difficult time getting there to renew my lisence. I had to go in person because I needed the vision test, and didnt have a vision care doctor. I went there the day before it expired, as I reached the door to enter the building, a lady came out, locked the door, and posted a sign that said they were closing early due to weather conditions, and then refused to listen to me when I begged with her that my license was expiring and I couldnt come back tomorrow because I had a 6am flight the next morning. She then started ignoring me, and refused to say anything other than Were closed or Come back tomorrow. Happy freaking birthday to me. This was horrible customer service and downright rude, and I really hope that they never have to go through the anxiety that Im experiencing now due to their actions.
The staff was ready and well prepared.If only the customers followed directions including setting an appointment and abiding to social distancing rules.
They were absolutely fabulous! I made an appointment...and was taken care of immediately! I couldnt ask for a better DMV experience!
Very organized. Moved you through quickly. All the staff I had contact with were professional, knowledgeable, helpful and pleasant.
By far the worst customer service Ive ever seen in my life, thats all there really is to say. Please for the love of god do not go here.
Sitting here waiting for them to open since your website says open at 9/ opening soon and then stick a sign on the building that your closed. Nice. A line of people behind me. We really appreciated this on our day off.
Fast and efficient! Just wish theyd reopen the Evans Town Hall one so we didnt have to go 45 minutes to get to a DMV
Drove to the George Urban DMV and arrived about 4:15 pm. The doors were locked. The sign posted in the window said open until 5:45 pm. The website says open until 5:45 pm. Why dont you try posting your real hours so you dont inconvenience people?! I lost an hour!
Good staffing hard working they move you along within some time faster than downtown xxx gessh & they attitude are always helpful & kind like I said they @ least move you along faster than downtown any day of the week . customer services ! Matters ppl
Awesome the wait time was less than 30 minutes
I’ve used this location several times since my local dmv does not have Saturday hours. Wait time has been fairly short, usually less than 30 minutes for me.
Had an appt to renew my license, was in and out quickly! Staff were all nice and courteous.
I dont even want to give them a star. I wait TWO hours for a single FAX to be sent for them to not have the fax machine working. Then call this number in two days to make sure its cleared - Oh shocking no one did their job so after waiting an HOUR on the line for someone to tell me that. They hung up on me....AWESOME CUSTOMER SERVICE.....NOT. Oh and do your damn job.....
I mean, it is the DMV. With COVID-19, you must have an appointment which is actually very nice since I was in and out in about 30 minutes!
Clerk that served me did not wear a mask! Window 9 at 11:45 am today. Do you not require employees to wear masks? George Urban office.
I came in with all documentation I needed except one piece. Instead of pushing me out the door they worked with me to find what I needed and print it right there. They were nothing but spectacular in their service.
Nice and smooth , in and out , and didnt have an appointment 👏🏿
Too long of wait. Didnt know you can make an appt. Online. The DMV on Eggert & Sheridan is much better. I was in & out within 10 minutes.
Showed up to register my car since i work during the week. Was there at 945 since there hrs are listed listed 7 to 1. Arrived to a bunch of people upset it wasnt open. Nowhere listed does it state closed for a special reason. Completly disrespectful to waste peoples time and gas money driving out like that
Worst dmv to visit in all new york state, unprofessional they discriminate and managers there just sit in room and laugh. Already filled a complaint with commisioners, employee should never, at no mean throw paper work at us. As if we are children or trash.
The business hours claim they are open until 6:45 PM on Wednesdays. I arrived at 5:45 11/16/16 and had the door shut in my face by the clerk saying our doors say 5:45. The door clearly has a sticker that is peelable so they can close as they want on Wednesdays. Very unprofessional on their part. It takes a certain type of person to work at the DMV, this woman clearly doesnt cut it.
Service was extremely rude, slow, and somewhat prejudice. One employee continuously looked for loopholes to deny me any service and didnt believe me when I told her that I dont have a benefit card (which are food stamps).....
Great service and fast 👍👍
Horrible,they told me one thing over the phone then when I get there they wanted other paperwork now I cant get another appt for 3 more weeks. What am I supposed to do??
Individual results may vary, but I have found that many visits are best done with time to spare and with all paperwork pre-filled out.
HORRIBLE had 1:30 appointment still had 2 hour wait. 1 hour outside in line and another hour inside once you got a number!!!
THE WEBSITE SAID OPEN BUT WHEN I ARRIVED A NOTE ON THE DOOR SAID CLOSED FOR MARTIN LUTHER KING Jr DAY.A government website should be kept updated especially one that everyone often uses!! It’s not difficult at all!Ohh and by the way I’m writing this on Saturday, January 13th.... 2 days BEFORE THE HOLIDAY.Incompetentence, laziness, inattentivness.
Surprisingly it went pretty good. The employees were helpful, I didnt have any problems.
It wasnt as bad as I thought it was going to be it was rather comfortable everybody make an appointment first before you go
Your hrs online state open Saturday February 18, 2017 from 7am to 1pm. I get there and doors are locked with sign closed in observance of Presidents Day. Really? !! On a Saturday?!! So I guess youll be closed Monday as well, since it is Presidents Day. People like me were depending on you to be open on Saturday since I work Monday thru Friday. Thanks DMV. 😤
All the employees are so nice despite there are so many different species of aliens trying to register their space ships.
Best. Not many state services open on a Saturday . You giving negative revs you come unprepared or just maybe dumb paint chippas. Come prepared yo, this aint hand out line...
Was told can not complete renewal & the Enhanced Drivers License whe given (with out prejudice) under my signature!! ?? This is unlawful to force signature??
First lady was like talking to Luthers wife straight from the gates of hell.... Then the second one was kind and understanding .... That was a relief ....
I have to say, I was directed to call this place to see if a ticket cleared. No matter what the option was I clicked, I got the same automated message repeated giving me the options to click. wow. horrible service.
Things moved along quickly and efficiently. Make sure you make an appointment.
With appointment only. Was quick today because I went earlier in the day.
Very friendly reception and cashier.
The clerk I had was very personable. Made my experience there fun.
The wait is usually terrible when you can get in. They had off the Saturday before Presidents’ Day. I don’t even get Presidents’ Day off and these shmucks get two days. Unbelievable.
Great deals. Not crowded. Sometimes hit or miss and today it was another HIT.
Security guard there told us visiting citizens we must wear a mask over our mouths while allowing an employee there to wear it around their chin.
I had to go to the DMV today, I like many others choose to go on a Saturday, due to working during the week. The hours at this location are 7:00 am to 1:00pm, I got there at about 11:45 am and they were closed! Another person waiting there told me they closed at 11am! I am extremely upset, as my situation needed to be done by today’s date!
Everything going Easy smooth
The workers were nice and it didnt take that long in the building
They don’t answer the phone my id was ordered a month ago still have not received it and can’t get ahold of anyone
Very fast, clerks very friendly and helpful. Clean and well organized.
Shouldnt get no stars very rude act like they dnt know they job and when you tell them why your their they tell you that cant be done just a bad visit ill go downtown and sit all day befor i ever go back their
My visit went smooth, but no DMV visit is a pleasure necessarily.
Pretty fast for just reopening. Good service and keeping with in the guide lines requested.
Got my hopes up thinking I was going to be able,to renew my license before my birthday on Sunday. But the information online isnt correct. So thanks
Ridiculous you have to jump through hoops to get a ID as a citizen but not as a illegal.
Bad nowhere did it say only three transactions at a time now I have work vehicles of the road an have to wait till tomorrow losing money.
Saturday hours are convienient, but they seem to always be closed the Saturday before a federal holiday. Its annoying to drive from downtown only to have them be closed.
My experience at this location was quick, and professional. This is the location i always go to.
I have to go back. What is the appointment for when you have to stand in like for 1/2 hour over your appointed time?
Horrible wait time, given wrong information, and some seemed less than eager to help. One of the worst auto bureaus around.
Service was awesome for commercial plates on my FedEx van.
December 23 in your parking lot with about 12 other cars to find your office closed!!! Sign on the door about closure but your website says you are open. If you cant maintain website take your hours off. Shame
Got lucky with appt only hour and half wait time good for DMV
Guy and window 3 was crabby
The appointment model works well, much shorter wait timez.
Dont forget a pen, also was told my home insurance didnt count as a proof of address although the DMV website stated it was.
Would give negative stars if i could people were rude for no reason..I didnt give no attitude I wasnt being rude at all..and I went there 7 times for the same thing the people there try n dig up any reason to not do something for you..the supervisor was rude to me I was talking with her n she legit just turned away from me n started talking to the next person I couldnt even believe it..will never go there again legit..
Ill rather reserve my comments, if theres half star Ill give them. So nonchalant staff.
Just moved back from FL and their attitude is still unfriendly. Think Ill go to Lockport again
The line went very quick and I was in and out within a half an hour
Busy, make sure to bring all your paper work before you come here
It wasnt bad today, make your appointment on-line and it was quick
If you go on a Saturday be ready to wait for a while because its the only dmv open around buffalo, other than that took 5/10 mins to register my vehicle
Staff shortage made visit longer than usual.
Horrible, no matter what dmv I go to they’re horrendous. Hey Erie county dmvs can we please update to 2020 tech???
Appointments made process faster. Area is clean.
Supposed to be open 9/2/17 but in honor of Labor Day, they get a day off.
They performed there duties as best as they could under current covid conditions.
Very nice people working there.
If you have less than a year remaining on your registration and you turn your plates in you dont get reimbursed. Thanks for keeping my money NYS!!!
It took three hours for a permit test. These people are rude and are slow! For being the only one open on a Saturday they need to speed up! This is honestly bull
The people are the rudest ever here they are all mostly older than dirt and have been working there miserably since the dawn of time and still know nothing... Worst place on earth i would rather have a root canal go to a nother place if u can
I was very impressed with how my request was released fast.
The phone number you call is some BS. Why wont a real person answer the phone. Worse experience I have ever had.
Only time their rude..is if you dont have all the right paperwork. And you start mouthing off..I.never have a problem..
Went on 11/7/2017, at 4:30 pm. Was closed. Why? Wbsite and door said 5:30. There were about 10 people there wondering what was up with that.
Great!. Hardly any wait. It should always be this way.
Love that its appointment only. Your in and out!
Staff is extremely rude if you dont bring a pen.
People are efficient, facility is clean, timely.Very Professional 👍👍
Told me to go to the wrong place so I ended up waiting for really long.
Terrible. The website they give you dont work. There is no selection to regester a car.
11:30 was a good time. Beat the lunch rush
Absolute rudest people in the entire world. They also have no idea what they are doing since I knew more about what needed to be done then they did.
Quick, fast and easy.. excellent customer service
Absolute poop , showed up here at 11am on saturday when its supose to be open i guess they arent the fuq i disaprove ...
Very fast service. 15 minutes total for address change and plate surrender
It went smooth with no trouble at all.
Very nice people that work there.
Have to make appt. Still wait outside then a long wait inside...
It was fast even better. than when they are regularly open
Surprisingly efficient. Appointment process worked well.
Its the DMV, theres nothing fun about it. Long lines and lots of time.
Only good thing is that its open on weekends
Make an appointment online. They are have been efficient.
Use the self service kiosk on arrival if you can. Everything else went pretty quick.
Very organized I was in and out in 15 minutes
All the signs on the door say keep the money locally, well 20-25 people in the 5 minutes I was here just left because its closed when it states to be open.
Lack of social distancing. Need to make less appointments each day
Should let people know on website if you’ll be closed for holiday weekends
Good customer service, decent wait time.
Great service was in and out in 10 min
Horrible experience! the manager is so rude and wouldn’t answer a simple question! Don’t go there!!
Awesome they were grea
Good everything was good took care of my needs
Hours say Saturday until 1pm. It’s 11am. A ton of people outside and it’s CLOSED!
System works well....i was in and out. Very professional.
Cheektowaga Auto Brewer is very fast theyre about their business
By far this is the bestdmv loaction in buffalo NY and they have plenty of employees really helpful
Mr. Adams the supervisor needs a raise! Excellent gentleman!
WHY DOES IT SAY OPEN TIL 1 ON SATURDAY IF ITS NOT OPEN?! Trash service as well, get it together.
Quick. Nice system to provide us with social distancing.
Everyone was very friendly and efficient.
Not open at listed time. Dozens of people have come and left trying to get in.
#Bullies here as well, why were posting proof of delivery!
In and out without a problem. Cool
Fast and Professional!But need to be more flexible with the hours.....
Quick with good customer service
I arrived on 12:20 and they closedSad for my gas
Call them and waited 30 mins and then the rep was very rude !
Sucked it gets worse Everytime you go
Professional. Was in and out.
Went to register my car on a Saturday morning was in and out thanks for being open!!!!
Clean facility, attentive employees and orderly service
Made an appointment and was in and out in a half hour
With appointment. Went quick
Terrible front desk just always rude
Complete torment... Terrible wait.. they are not there for us.....
Can you register your vehicle here if your a Monroe county resident?
Total reviews rating 3.5
199 Reviews for Erie County Auto Bureau DMV 2023:
Review №1
2022-04-21I am 17 years old and just had my road test in NT with Jake, one of the examiners, and I am utterly disappointed. I took drivers ed lessons and every single instructor I’ve had my lessons with has been excellent at accommodating each lesson specifically for areas I’ve wanted to receive extra practice in. Each instructor I’ve driven with was kind, motivated and respectful towards me. On my road test today before Jake even got into my car looked miserable outside and as soon as he sat down I respectfully greeted him with a kind “Hello how are you?” And in response all that was said back to me by him was “Good.” with a very straight face. You having a “bad day” should NOT interfere with the way you evaluate me. I noticed that all throughout my test when he prompted directions he had a slight attitude and sounded so rude and irritated. If you really hate this job so much there are plenty of other fields that could use employees. Highly disrespectful even to my drivers ed instructor. At the end of the test my instructor told him to have a nice day and Jake did not say a word back to him. That in itself is not only disrespectful but extremely unprofessional. The fact that a seventeen year old is spotting out all of this is just embarrassing. Jake should not even be a road test examiner. He made me feel extremely uncomfortable and disrespected. If you’re seriously here trying to intimidate students and be that nit picky and miserable you shouldn’t be evaluating my road test. At least put a smile on your face and appear presentable. I don’t ever want to see his face again and feel horrible for anyone else that has him as an examiner. Do better.
Review №2
2022-04-18Had an online appointment ahead of time, and I was in and out before my appointment technically started. I was there maybe a total of 15 minutes with 2 different transactions. The only reason Im giving it 4 stars is because the 2 times I was greeted I felt like I was a nuisance. Otherwise, the staff seemed friendly enough and it was a comfortable enough atmosphere.
Review №3
2022-05-07I was able get my title & address change taken care of in a prompt fashion, without even having an appointment. Unsure of what I needed, I was called up to speak with Arthur, what a blessing! He helped me in a variety of ways, & never even asked me to fill out anymore papers, saved me money, & his customer service was top of the line!!! Thank YOU Arthur for having such a beautiful soul & Thank whomever raised you for me...
Review №4
2020-12-30I can not give a bad review for the DMV because, its not a place that is supposed to be fun. I expect to be in long lines, and it doesnt matter what business you have to conduct here. Your going to be waiting for quite sometine. To make the experience somewhat better, I suggest you make sure you have all your paperwork in hand. Also, many of the services provided here can be done online. It helps also to have a positive attitude, especially when speaking with the clerks. They have a tough job dealing, with the multiple personalities thats out there. They dont need a never headache from you.
Review №5
2022-06-01The most rude and argumentative people I have ever met. This should have been a quick and easy process but they wanted to make it complicated. My plate was stolen and gave me a hard time and made me pay for new plates, even though they should have been free. Avoid this DMV at all costs since they will scam you.
Review №6
2022-06-15I had a pleasant visit. I had to sit down because of leg pain. The guard and the lady at the window made sure I kept my place in line. I was in and out as fast as possible.
Review №7
2022-02-12Surprisingly easy going. It definitely helps if everyone does their part including making reservations, bringing all the correct paperwork and most importantly be kind. We all come in here stressed out on both ends, employee and customer alike. The DMV doesnt have to be a scary, terrible place.
Review №8
2022-03-31Needed to renew a license and the whole process was super fast. In & out. Compared to DMVs in NYC, this place was a breeze. In NYC it takes around an hour to do anything.
Review №9
2022-05-23The office was very clean. The employees were polite and welcoming. I was in and out with no problems.
Review №10
2022-01-12Extremely unhelpful very rude. The lady identified as a supervisor but was extremely rude, I asked the same question 20 ways and I guess she never understood . I asked her had I done or said anything to make her so upset she said no but continued being very abrasive and just over all nasty . Will try and avoid that place when ever possible.