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Ethan Allen in East Setauket
Categories
Location on the map
East Setauket, Suffolk County, New York, US
Payments
Phone: +1 631-642-8163
Site: https://www.ethanallen.com/on/de...
Site: https://www.ethanallen.com/on/de...
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:12–5PM
Ethan Allen in other cities:
Comments (32)
My wife and I had longed for furniture that we could be proud of because it was comfortable, attractive and fit our lifestyle and sensibilities for durability and price. Yet we were befuddled by the plethera of options to choose from. To be honest we didnt know where to start. We had previously purchased some items from Ethan Allen in Setauket and decided to go back there for advice on how to refresh our cottage in the Hamptons. . Our first bit of good luck was meeting Karen Vogt, a classy lady with an eye for design and an ear that listens to your concerns and then melds it all into a package that fits your space and your budget with classic good looks. She even drove to our home to make sure our selections would match our dreams and our lifestyle.We couldnt have done it without her and the delivery and installation was flawless too!
For the price I am absolutely disappointed in the quality and service combined. IKEA quality and service is better. I had a problem with the condition upon delivery. I called them right away. I sent pictures snd had to explain in emails. Many days later they had some “furniture repair” service call me. I shouldn’t need “furniture repair” for new furniture that is relatively expensive. Never again will I purchase from them. I could have become a lifelong customer instead I will warn anyone I speak with. Also everything is custom and not returnable. And be very careful when ordering because even the most obvious things can be missed and they will blame you for not spelling it out.Edit: since the furniture arrived that way (and they decided to deliver in the single 1 hr window I asked please NOT to because of a meeting) I shouldn’t have to deal with “furniture repair” for the “fabric pull” . For anyone reading the furniture also SQUEEKS. The design isn’t laid out how one would naturally expect for what is selected either. I will be letting everyone know what my experience was. For Ethan Allen the customer service experience considering the price was horrific. Given the option I’d pick ikea over them at this point.
We purchased a couch and loveseat, and we are very very happy with our furniture. The fabric we ordered is beautiful, and the pieces are so well made. The delivery was great. They came on time, and they were very professional. We would recommend Ethan Allen to anyone looking to buy quality furniture.
Worth the wait! Exceptional customer service. Our sale representative Joe was amazing, made last minute changes for us, visited our home and did a mock-up of furniture pieces in our home and kept us updates during the wait. Best furniture shopping experience ever.
We went to Ethan Allen in Setauket to look at the Miller Dining Table. Karen Vogt helped us. It was not an ordinary purchase because we were having a home built in MA that would not be ready for months. Karen was so kind, she assured us that we could purchase it then ( there was a sale) and she made arrangements for Ethan Allen to store our table until we closed on our home months later. Her attention to details with this order was outstanding! The table was delivered last week and it is beautiful! Delivery was terrific! All these months later, she emailed me to be sure all went well. I can’t thank her enough for knowledge and kindness! Definitely request her if shopping in Ethan Allen...you won’t be disappointed!
We had an excellent experience working with Karen Vogt at Ethan Allen in Setauket. She is an astute listener and was able to make a helpful range of suggestions as we made decisions on furniture and fabrics. The results are beautiful (!!), and very much in tune with our tastes and the style of our home. Karen is professional, efficient, so positive to work with, and has a keen eye. Many thanks!
Let me share my wonderful experience with this store in East Setauket when we fell in love with this recliner I wanted it right then. Did not want delivery charges or setting up a date. I had a Jeep and wanted it that day. Well after the sales person could not find anyone to help us load it in our Jeep the manager who has worked there for 46 years offered to help lift it in our vehicle. We have purchased many pieces of furniture from your store but this was my most memorable experience will definitely refer friends to your store.
I had bought my bedroom and dining room furniture from Ethan Allen so it was a no brainer that I would use them for my living room. As usual my designer made it so much easier for me. I love everything she helped me with and as a result love my new room. You get what you pay for. Ethan Allen is quality, class and style.
Quality built furniture. Unique designs and colors. Easy store to shop in. No hard sell, just helpful, qualified designers. Joe was my sales person/ designer - he is very good and incredibly helpful. Everyone seemed nice but Joe was truly a pleasure.
Ethan Allen furniture is so well made and the shopping experience is made easy by such talented designers like Joe Evans. We are so happy with everything he suggested and it looks wonderful in our home. Thank you, Joe.
This is by far one of the worst companies I have dealt with. The sales rep at the showroom had no information about the couch and we wound up finding the info that we needed online.Purchased a couch in Oct 2018 and was told I would have it by Christmas. Unfortunately they ordered the wrong pieces so we waited until mid Feb for it to arrive. When it finally arrived the pieces were different shades of grey and did not match perfectly after we were assured that they did a die lot match to avoid this. We are still waiting for the replacement couch (which wasnt cheap) and are expected to get the corrected one in mid April....6 months for them to get it right. Hopefully this time they figure it out but either way they have lost me as a customer for life!
The Ethan Allen mattress is the absolute most uncomfortable mattress I have ever slept on. It costs $3000 and is about as comfortable as a roll up camping pad. I told my saleswoman I was unhappy and she literally shrugged her shoulders and said there was nothing she could do. After that she gave me a number to a call center which had a voice mail message saying they will get back to me in 48 hours.This company has absolutely terrible customer service. I would never buy anything from them again.
From start to finish Joe was extremely helpful, patient and kind. He took his time with us and offered honest advice when it came to designing rooms in our home! My living room and family room look like they are out of a magazine thanks to Joe and his expertise. We won’t shop anywhere else or with anyone else when it comes to furnishing our home!Cat Rosenboom
I needed a sleeper sofa in 30 days. Ethan Allen had a model that could fit my needs. It was delivered in under 30 days. Its exactly what I needed.Also, the delivery people took away the plastic wrapping and cardboard, which I really appreciated.
Joseph Evans is amazing!!! So helpful, full of ideas and great taste. He listened to my ideas and thoughts and then gave great input on what would work. So happy with my living room and bedrooms!!! Always showed up on time and responded quickly to my questions. LOVE ALL MY NEW FURNITURE!!!!! Noel Laube
Janice is an amazing designer with Ethan Allen. She takes your raw ideas, and brings them directly to WOW. Janice also tries very hard to work within your budget. We couldnt be happier.
We worked with Karen who was amazing. She had a great vision and picked thinks we never would have thought about that really made the space amazing. Everything arrived quickly and we couldn’t be happier.
Excellent experience working with Karen Vogt at Ethan Allen, from designing our bedroom to finding the pieces that worked well together.
Although the furniture is excellent, it is way overpriced and the sales help are a bit snobbish!
The 1 on 1 service and easy payment plans make you feel really special
Great setvice
Very expensive, good quality though
Total reviews rating 4.6
32 Reviews for Ethan Allen 2023:
Review №1
2022-04-16Karen was great to work with at the Ethan Allen store in Setauket. She helped me pick out a new bed that matched my existing furniture and listened to what I was looking for. Her interior design knowledge is amazing. This is not something you will get from the typical furniture stores. This is above and beyond service that will help you get quality furniture to enjoy for years to come.
Review №2
2022-04-13We were a bit lost with updating our living room, dining room and den. The furniture placement and overall layout from our designer, Joe, were ideas we had never considered! We went with his design and could not be happier! What a transformation! Still waiting on the coffee and end table but the overall look is just what we were hoping to achieve my. Thank you Joe!!
Review №3
2021-10-02My husband and I were pleased to have Karen Vogt as our designer. After she had visited our home, she created a schematic of our room so as we could visualize the placement of the furniture and rug which we had purchased through her. In addition, she helped us to choose the appropriate wooden floor that would compliment our furniture.All of items that she had recommended were outstanding and well constructed by Ethan Allen and we loved them. After the white glove delivery of the furniture she helped us with the purchase of additional pillows and tray. She always responded to our emails quickly and was very accommodating. We intend to have additional rooms decorated by Karen in the future. She is truly a unique designer.Joyce and Daniel Gatti
Review №4
2021-07-20My husband and I recently purchased a new home and needed to purchase some new furniture. We visited several different furniture stores, but when we arrived at Ethan Allen, we were so impressed with their knowledge and customer service. We worked with Roseann Samarel and she was absolutely AMAZING. Her expertise in design was impeccable. She helped us with colors, fabrics, styles. We had some pictures of the house we were moving into and we showed her and she gave us a bunch of options. She was so patient with us and walked us through everything. We look forward to working with her in the future as we settle into our new home. If you are considering using Ethan Allen We definitely recommend them and especially Roseann Samarel.Jackie & Mike
Review №5
2021-03-11We are beyond satisfied with our new Conway Sectional. Karen Vogt took the time to listen to our wants and needs and helped us pick out the perfect sofa for our living room. She even asked about the paint color on the wall and had a sample of the paint chip to try and coordinate the fabric with the room. The customer service she provided was exceptional. I would highly recommend Ethan Allen in Setauket and Karen Vogt, designer. We purchased the sofa in December and was told it would be in by March. Imagine my surpise when I received an email from Karen personally to tell me the sofa was in earlier than expected.
Review №6
2019-09-26I just received my new Bennett sectional sofa from Ethan Allen. I couldnt be happier. The sofa arrived exactly on the date promised and the delivery team were very professional. I was very pleased with the help of my designer, Karen Vogt as well. Karen offered very good design advice, making suggestions and helping us visualize the furniture actually in our space...I will definitely return next time I need some new furniture!!
Review №7
2019-11-30We had the wonderful experience of working with Karen Vogt at the East Setauket Ethan Allen store. Her talent in helping us design the floor plan, as well as choosing fabrics and coordinating colors was much appreciated. I especially wish to thank her for her patience throughout. She and the stores manager were extremely helpful in resolving an issue with one of the pieces. Im sure youll be very pleased if you choose Karen as your designer. I highly recommend her.
Review №8
2019-09-04Ive worked with Karen Vogt on multiple occasions and always had a pleasurable, productive experience. Karen listened to my explanations of what I was shopping for and what I was trying to achieve. She used her design expertise to suggest choices and options keeping price point in consideration. Karen looked at photos of my rooms and using the computer placed the new pieces in my rooms. Together we made selections. Karen kept me informed of order status, delivery information and followed up after delivery to be sure I was happy with the furniture. Delivery was timely, the furniture selections are perfect and I look forward to shopping with Karen again.
Review №9
2021-09-27Karen was extremely helpful and couch came several months earlier than anticipated. Quality is amazing and fits perfectly in our space. I will definitely be purchasing more furniture here!!
Review №10
2019-05-31I went to Ethan Allen to purchase a new sofa. I was having trouble decorating my living room with a new paint color. Karen Vogt, a professional decorator took the time to visit my home to see what I liked. She took flooring samples, paint samples and photos. When she presented her ideas to me I instantly fell in love with the colors, textures and patterns she had put together. Our living room now blended with the rest of the home and it is stunning. I also feel like I am part of the Ethan Allen family. I intend to work with her again soon on another room. Thank you Karen.