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Phone: +1 516-488-4888
Site: https://locations.waxcenter.com/...
Opening hours
  • Monday:8AM–9:15PM
  • Tuesday:8AM–9:15PM
  • Wednesday:8AM–9:15PM
  • Thursday:8AM–9:15PM
  • Friday:8AM–9:15PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5:15PM
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Total reviews rating 4.3

59 Reviews for European Wax Center 2023:

Review №1

2022-07-06

Ive used European wax center before in another location, and was so happy with the results I wanted to try the company again but this location is just alright. My waxing specialist was really nice but not very thorough. I had to pluck a lot of hairs myself when I came home. She did ask me if I wanted to go over any spots for legs so that was nice but overall my experience here was drastically different than my first. My results are mediocre at best but I needed a last minute wax in so this will do. Definitely do your research before picking locations.

Review №2

2022-08-19

Horrible service! Appt was changed to a different provider not the one requested. Service provider was inadequately trained. Brushed off clients concerns and complaints as pregnancy related, left wax all over body, went over same areas multiple times even though I’m a one strip girl. Reached out multiple times to speak to a manager (including at the end of my service) and have not heard back from anyone in almost 3 weeks. I have a wax pass for Brazilian and Full Legs and do not think it is fair to take my passes as I left with hair still on my body.

Review №3

2022-08-21

Updates on my Review:I used to LOVE this place and before my recent experience dealing with customer service I used to have an incredible experience here! My wax lady thoroughly ensured that I was completely hairfree and even asked if I saw any leftover hairs and there were none when I looked. My wax lady helped with all and any questions I had and she was so friendly! Im so grateful as well that no products were forced upon me when I was here! I love that a lot! So, no complaints for this location!I usually go here but from my most recent wax appointment my cerologist/wax person didn’t take off all the hair and I went on vacation the next day after my appointment. When I came back from vacation I called as I couldn’t call since of course I was abroad and I dont have abroad calls available on my phone. So, I called right when I got back and the receptionist said the touch-ups are free but she had to ask her mananger. She called me back after attaining an answer from her manager she then said can not do anything and I would need to pay since her manager told her this and said that as a receptionist she doesn’t have any authority to do many things as well as apologized for this incident. Hopefully they are not money hungry and are good in customer service and are able to help because this is disappointing and I will end up never going here again if there is poor customer service.

Review №4

2021-12-09

After a successful 1st Brazilian, I decided to buy the discounted Brazilian wax installment plan (pay for 9 and get 3 free). However after getting lots of ingrowns, I decided to opt out of the program. The receptionist was nice enough to cancel the subscription, yet they kept charging my card MONTHS after! I was charged for the whole $400+ package, despite only getting 1 brazilian!I spoke to the new manager who apologized and said they would refund my money. Its now been several months since that promise. No refund. And the manager refuses to return my calls.Please please beware of this wax center. Their services are good, but they are not trustworthy at all! I plan to file a police report soon.

Review №5

2020-12-14

I was in the area and made an online appointment for a brow wax. They had a mobile check-in process which I was very impressed with. I only had to wait about 5 minutes, and Jaylin did an excellent job on my brows. All around, I had a great experience! They take cleanliness and safety seriously, which is refreshing. Ill be back!

Review №6

2020-03-01

The staff are very friendly and nice. But my favorite was specialists is Christina. Shes very nice and friendly and cares about her clients. She helped picked the shape of my brow and made sure that I left satisfied. Shes on time and works neatly. I recommend her as your wax specialist.

Review №7

2019-08-14

I’ve been getting waxed for almost 10 years, and my appointment here has been one of my top 3 best experiences getting waxed. The staff is welcoming and professional. My appointment was with Antonella, and she was nothing less than amazing. She was patient and gentle as well as knowledgeable and friendly. I was hesitant on the pricing, but their services are worth every penny. I’m strongly considering purchasing a waxing plan. I will definitely come back!

Review №8

2021-04-13

They dont respect your time. I had a 3:00 appointment on April 3, 2021 and I called to let them know Ill be arriving 5 mins late, which I did. So, I got there 3:05 and was waiting for 30 mins to the point where I left without receiving my scheduled service. The specialist I was scheduled to see, was still with someone and she didnt have the decency to come out and let me know she wont be able to see me or how long I would need to wait to receive my SCHEDULED service. The receptionist was just as bad because she just sat there saying shell be out shortly and if I would like to be seen by another wax; when instead you should have went and find out why the specialist was taking so long. Completely felt disrespected of my time and money, so I will not be returning to thie location! Lack of customer service.

Review №9

2020-10-19

Wish I could give more than five stars, amazing staff that is super kind and patient. Christina was so sweet and really a professional considering I was in and out in under 10 minutes. Definitely will return!

Review №10

2021-05-27

Loved the receptionist! Super Sweet! And my Favorite Tech was Jessica. She talked me through it and kept me at ease. Loved the vibes here.

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