Kerbside pickup
Yes
Exalt Electric Cycling in Baldwin
Categories
Location on the map
Baldwin, Nassau County, New York, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 516-425-1431
Site: https://exalt-electric-bikes.bus...
Site: https://exalt-electric-bikes.bus...
Opening hours
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:10AM–6PM
- Thursday:11AM–7PM
- Friday:11AM–7PM
- Saturday:10AM–6PM
- Sunday:Closed
Comments (55)
Update: July 2020. I recently had another bike built by Exalt. Its a restored Trek that was stripped down, repainted in John Deer Green, new front shocks, new disk brakes, new shimano cassette and derailers, every component new and added a 1,000 watt motor. The thing flies and looks beautiful. Check the pics (pics are before motor was added).October 2018: Jason just built a fully motorized pedi-cab for a friend I referred to him. Pretty big job, this being a high end model like the ones you can hop on in the city and get driven acrosa Manhattan in traffic. He did the work quickly and professionally. I had a chance to get a ride on it with my kid and it was fun and safe. Very cool 😎.Original post: This is an electric bicycle business that sells complete ebikes, and also converts pedal bikes to ebikes. They also do all bicycle repairs and full builds. There is also an Exalt active sportswear apparel line that they sell.Jason is the owner operator, and I have used him and his team to convert my mountain bike to a pedal assisted ebike. I love the bike and the extra power the motor gives me. I take it to the trails and it just tears through the uphills and grings through the sandy and soft ground. On roads, it makes for a great commuter vehicle. It feels safe with good disc brakes and full shock suspension.
In tough and uncertain times jay (jason) does his best and goes beyond that to assure you and help you out. I payed for 2 bikes and he was prompt with the build . Unfortunately do to ship containers still not able to make shipment things like batterys are a wait but the build is top notch .. Jay even lend me his own battery he had so I can enjoy while I wait ..great guy iam sure when shipping gets addressed business will boom further!
I recently purchased a custom e bike from Exalt Electric Cycling. I decided to have a custom bike built because I wanted to have something different, unique and built to my specifics.I couldn’t have been happier partnering with Jason from Exalt. He is extremely knowledgeable and helps you build the bike you want. He makes suggestions but never oversells an idea.The bike that he made rides great and looks amazing. I would highly recommend him to anyone looking to build a bike and I will be returning to build another bike very soon.Thanks,Mike
Jason is an excellent business owner, he is dedicated to providing exceptional customer service. He has fixed 2 of my bikes and now Im bringing a third one to him to take care for me. Great shop to service your bikes.
4/5/22 I have been reimbursed IN FULL by Jason. I Filed a claim with Department of Consumer Affairs in Nassau County. He was found to be in violation.11/9/21 Received text from Jason today...in his rambling chatter, he saidhe still has the battery and he is trying to sell it and only offering me a 60% refund if he can sell the battery. he is definitely a terrible business person and has no clue how retail laws work. He also admits he wasnt skilled in the repair of my bike and said that he should have never offered to work on it from the beginning. That makes 2 of us, Jason.11/2/21 Update - emailed Jason on 10/19/21. The battery he allegedly special ordered was delivered, but it was the wrong color. Once again I reiterated that I wanted a full refund. emailed him again on 10/29/21 and he has not responded.I needed electric repair done to my ebike, and this was the closest shop I could find that worked exclusively on ebikes.Called number and message said phones having trouble please text...which I did. Agreed to drop bike off at shop.Shop has no permanent signage just a storefront with banner. Very cluttered inside. Met with Jason. He told me there was a fee to be paid in advance to troubleshoot, which he only accepted electronically or cash..no credit card. I sent fee and received receipt.A week later Jason calls and says battery is defective. Give different options. He tells me about several other options that would alter appearance of bike. I tell him I want it to look factory installed, not after market. He tells me he needs to order battery, and I need to send payment in advance...which I again send and get receipt.3 weeks go by. I text for status, no battery yet. I ask Jason to cancel order and issue refund. He says can only issue refund once battery is received and returned. He did not and has not provided me with an estimated delivery date.A week later I text again still no battery. Only the usual it will be here in a few days I tell him I will come pick up bike.Go to pick up bike, shop is locked. Someone inside wont answer. Jason texts that he is not available. I text him for refund and he says battery was special order and cant be refunded. Claims he is having reception issue with his phone. So why post Saturday hours and not be available to customers on that day...Pick up bike the next day, scratches on frame. He offers to fix it but at this point I have no faith in him or leaving my bike at his shop any longer to risk further damage.I once again demand refund for battery that was never received. I request purchase order number and info on where he ordered from, he refuses to give information...not even the brand of battery. If a bike is too much of a challenge for him and he doesnt like the brand or recommend it, he should respectfully decline working on it. Instead he resorts to trying to insult me by saying I neglected the battery.... ( I was also able to obtain a replacement battery on my own that was shipped and received within days.)He gives excuses of shipping delays when same battery is common and can be ordered and received in a few days. He could not provide the needed parts and has made no attempt to prove he even ordered the battery. He also will claim customers neglect bikes and blame problems on them.I will have to go to court to get my refund. My mistake for paying for a part in full for which he never mentioned there was a no refund policy. He has made several statements that he is trying to resolve the situation but as of now there is no proof.
After checking out countless electric bike shops for specific equipment, coming to exalt electric was a better experience, we conversed on the specific build I had in mind and within no time I got what I needed. Looking forward to upgrade my next build with exalt
I placed a favorable review for Jason when I first brought a bike from him. I went back to him to tune another bike for me and while both bikes took long to finish I was satisfied. Unfortunately my third time working with him has been a disaster. Buyer Beware! He will take your money not return any calls and when he texts you back he will make make promises and not keep them. I have contacted my friend at Newsday who I will meet with this week to do a story on this fraudster. If he answered his phone and did what he said he would do I would not place this review.
What an amazing job Jason did to my bike. Feels even better than when it was brand new. Thank you and appreciate you.
Owner is super knowledgeable. However he should hire someone to clean and organize his shop. I could not figure out what was for sale and what was being worked on . Also it would help to put a sign outside
Excellent! I have had two bicycles built by Exalt Electric Cycling and I am very pleased. Jason is very easy to work with and is very experienced. His attention to details is impressive. I am completely satisfied and I highly recommend Exalt.
I came to Jason looking for a mountain bike he usually sells way more expensive exquisite upgraded bikes but Jason worked with me i got to his location we ended up talking for 30-40 minutes plus just about bikes it’s so refreshing seeing someone care about what they do so many people go through the motions and forget why they chose to do something but Jason hooked me up with a slim all black mountain bike I’ve road that thing for 6+ miles everyday since I got it , it just feels like such a vibe to ride a bike that skinny it feels like “your walking on sunshine whoaaaaaaa”
Stay far away from any dealings with Jason. He will promise you the world and never deliver. Have been dealing with him for 3 years now on 1 bike conversion. States he ordered a new motor almost a year ago, but due to Covid it still has not been received. He has had my bike the whole time and last time I spoke to him tells me it also needs a battery because it has not been attended to. I have been more then patient with him, and he has delivered on anything except excuses. Take this review as you will.**** Update From 5/18/2021 ******Well here we are still trying to get this deal done. Just so there is no confusion I will post pictures and let them tell you how dealing with Jason has been for me.........
Jason, the owner, is a very knowledgeable, courteous and caring individual; really knows his bikes. Fixed my issue quickly, and was very straightforward.You won’t go wrong coming here. I’ll be back!
Jason Helped me with my cable issue on my electric bike. He came through especially on a late Saturday afternoon. Most shops would be closed at that time. He fixed it and I was back on the road again in a matter of minutes. I would recommend his services for anyone needing bike repairs either electric or traditional bike issues. I would definitely use Exalt Cycling for services needed on my bike.
After personal research, I decided to invest in Exalt electric cycling and it was an extremely wise decision on my behalf. After speaking to the owner, everything he claimed about his bikes are 100% accurate and Exalt is the truth with durable and rain proof bikes. I am leaving this comment after using my bike after 1 year and hundreds of miles of hard riding through Nyc terrain and all weather conditions. Highly recommend with little room of improvement. Exalt strives for excellence and they have a great owner.
I had a problem with my home built e bike I Couldn’t figure it out. I contacted Jason at Exalt. E -bike A true professional. He went through my system spotted the problem quickly, fixed it and I was on my way. I had a very good experience not only is Jason a wealth of knowledge he’s willing to pass it on. he filled me in on a lot of e-bike Tech that I didn’t even know existed! He will be my go to guy for service, parts, bike or e-bike related issues from now on. David Chaves
Jason has given me a great product. He transformed by mountain bike into a ridiculous machine. I like the performance so much and the experience I had him convert my sons bike as well. Thank you Jason for caring about our project and getting it done the correct way. I will be doing more business with you in the future.RegardSMike
Jason was great with my little repair on my ebike especially on a late Saturday afternoon. I highly recommend his services when you have a bicycle that needs attention. I definitely would use Exalt Electric Cycling again!
Jason is very knowledgeable. When it comes to bikes he knows what hes talking about. Brought my electric bike to him and upgraded a few parts and now shes running better than ever.
Jason is very knowledgeable about electric. He came to my house to fix my bike did a great job at a very reasonable price for a home visit. Would highly recommend him.
Jason was beyond professional, courtesy, timely and informative about the whole process. He went above and beyond to get my get my scooter fixed and was knowledgeable and courtesy whole time 10/10 definitely will do business again
Wow! My bike is amazing! Jason is a man of his word and upgraded my bicycle with the best components. I wanted to upgrade my yuba cargo bike and didnt want to change bikes. Jason was knowledgeable and walked me through everything. Im so impressed and it comes with a warranty. Amazing! Thanks Jason!
Hands down one of the best experiences I’ve had with anything Bike related. I’m a relative newbie to biking and after having a really bad experience on letgo with a different seller, I stumbled upon exalt.Jason, the owner, helped me make the decision to invest in a real ebike. Coached me through the process every step of the way from acquiring the original mountain bike to landing the plane on what we will do with it. The work was done very quickly and with an INSANE level of workmanship. I couldn’t be happier!
Highly recommend! Fixed all 3 bikes to be good as new for a great price. Extremely friendly and courteous too!
Jason is a good guy. He knows his stuff. Hes very busy so it might take a little while for him to get back to you, but hell get it done in the end.
The owner Jason is an awesome guy and knows his way around all types of bikes. He does excellent work and isn’t afraid to take his time to get the job done right. Thanks Jason!
Needed my bike tuned up and reassembled. Jason was able to do it right away. Great communication, skilled and professional thanks man!
I hate having to constantly replace parts that were promised to last, so I was hesitant to try yet another company claiming to have the highest quality state of the art technology but I took the chance and called Jason at Exalt and he was very personable and took his time to explain what it was that I needed and which products would be the best. He was upfront about which products were readily available and which were going to take a few days to order. After following his advice, I was able to double my top speed and increase the length of my battery’s life. All of this and I still spent way less than I thought. I havent had a single complaint. My only regret is that I didnt contact Exalt sooner.Will T.
Jason is amazing. I needed a new battery and this company delivered. He went out of his way to make my bike better then it was befor I gave it to him. Awesome customer service. I can not thank him enough. I won’t go to anyone else.
Friendly, fast, professional service
Jason is a Very awesome dude, he knows a lot about electric bikes and helped me understand fast for my first bike, Very happy customer
I cant say enough nice things about Jason he was kind and patient answered a 1001 questions that I had. He seemed more concerned with me getting exactly what I wanted than actual making a sale. I look forward to doing business again with him in the future.
Jason had my kids bike with all the parts. He burned out my grin technologies controller and also fried the battery. I pre paid $250 no refund was issued. It has taken me some time to write this review because I wanted to speak to more people knowable on the subject they confronted my parts were installed neglectfully. Be careful!!!
I have been dealing with Jason since November 2017 when i Paid for a motor kit and installation on a Trek I bought. Here it is August 2018 and I am still dealing with Jason because I never got the motor installed on my bike. I have been told numerous LIES, and now he doesnt even answer my phone calls. I have been waiting for 2 months for a refund. My last step is Small Claims Court which I was hoping we could avoid but I am tired of this game with him. If you have dealt with him, or going to deal with him I wish you nothing but the best of luck. I would suggest look around more and more places are getting into conversions.******Update 9-3-2018 ******Since this post Jason has reached out to me, explained a few things that caused some issues in getting a refund. So I post poned the court papers. We may have worked out a happy medium were we both be happy. But seems like he is still having phone issues as sometimes my calls to directly to voice mail and other days it rings. Still have yet to get a actual phone call, its all been text messing back and forth. Will update this post again when he calls and we work out the details....******** Sept 29 2018 *******The lies have not stopped, I wish I could post all the text messages he keeps sending me. He still has phone problems. And now seems to be all FEDEXS fault now, because they cant deliver on the dates he Says they tell him. But not once has he shown me a tracking number. I gave him more then enough time to make things right and has yet to happen. So please do not do business with him, or if you do make sure the work gets done before payment. I wish the best of luck to anyone in the middle of a transaction with him. Hopefully one day he will learn to be a proper business owner.
Very professional, constant contact and updates on work being done and pricing. Highly recommend.
AVOID: Jason is a scammer. Will steal your $ and provide nothing. Not worth two stones ;). The friend he mentioned below paid thousands and got nothing in return.
Scam dont do business with. stole my money!
Nice merchandise but not affordable for me
If you love your bike do not i say again do not if you love your bike horrible services unreliable the products cheap garbage they are crooks and thieves oh yea brian k is good friends with jay which is why his review is good dont trust jay if you love your bike
Very helpful
Jason sold me his1st bike 5yrs and still going
Build or buy the one you really want with exhaust cycle
Thanks jason
Good work
Great bike
Total reviews rating 4.1
55 Reviews for Exalt Electric Cycling 2023:
Review №1
2021-12-19Jason build 2 E-Bike for my wife & I. We couldn’t be happier with the quality of the bikes. He always returned my text messages in a timely manner. He’s one of those people who follows up with what they say. I hope to do more business with Jason in the future!
Review №2
2022-06-28After having now put some miles on my bike converted by Jason, I’m happy to add my comments to the overwhelmingly positive reviews I see here. As a veteran myself, I especially enjoyed reading about how he helped Rachel. Jason is an Ace bike mechanic and a super nice guy. He patiently spent a good deal of time answering my questions up front and also guiding me on why I ultimately chose a mid-drive system. Jason breathed new life into an old Raleigh hybrid that had been rolling a lot less these past few years. I knew an ebike would enable me to enjoy riding again. At 79 years old, how much other fun could I have:) If anyone reading this is considering an ebike conversion, I’d highly recommend speaking with Jason at Exalt.
Review №3
2021-04-16After contacting several bike shops and eCycle shops I was told what I was looking for couldn’t be done. I’m a disabled veteran and I ride a hand cycle however I struggle with any type of incline hills or distance. I got the idea from several companies around the world that I could put a motor onto my hand cycle but not a hub motor a mid drive motor .... I contacted Jason on the phone and within a few days had my bike over to him to start the journey. In under two weeks he fully customized my Invacare force 2 hand cycle and added onto it a bafang mid drive motor and a battery 🔋 as well as having to mount several new devices like computer throttle and light controls on my bike ! Jason even went above and beyond by helping me with my shifting problem by ordering me a new shifting duster ( to be installed soon) and I’ve already ridden over 20 miles on my new and improved handcycle.... he took my limited mobility and limited handcycle skills and made me my very own rideable enjoyable custom e hand cycle and I couldn’t recommend him more ! Jason has the personal touch. He isn’t afraid to share his stories or experiences to relate to the customer and make working together easy with no bike experience ( I knew zero about my bike really before this ). I look forward to linking other disabled or adaptive riders to make the leap to add a motor and let something hard and yearning to become freeing and fun again like he did for me !
Review №4
2022-04-09Took my Aventon Sinch in for a tuneup and met with Jason who explained everything that he was going to do. He said he would have my bike riding like new. Jason kept his word. Bike rides like new. Thanks Jason for everything.
Review №5
2022-06-24Jason shop owner very knowledgeable very helpful highly recommended
Review №6
2022-04-07Jason the salesman at exalt cycling was very helpful and will install accessories as needed to the bike I felt very comfortable dealing with Jason ⭐⭐⭐⭐⭐
Review №7
2022-04-08I bring my ebike to Jason & he put it together in one day. My ebike didnt come with a charger so he let me borrow one until the manufacturer/company send me one. Jason is a real good guy & knows a lot about ebikes. Definitely recommend going to him if you have an ebike.
Review №8
2019-05-23Jason is a great guy. I would recommend him. He fixed my bike. Thanks Jay.
Review №9
2022-04-20I gave Jason my sons bike on 12/09/20 and paid in full for a 1000watt conversion kit. Jason has only given me excuse after excuse why the bike work isn’t being done. I am still waiting for the work to be done and it’s going on two years. I am very disappointed on how Jason has treated me and the lack of communication. Please refer to the BBB before using this company. Read the reviews!!!
Review №10
2022-02-13I was looking to convert one of my mountain bikes to an electric bike and a friend of mine referred to Jason. I brought my GT mountain bike in and he converted it to an Ebike for me. Jason exceeded my expectations and was a pleasure to work with. He knows everything there is to know about Ebike’s and I would highly recommend him to anyone looking for an Ebike dealer and or mechanic.