Delivery
Yes
Extra Butter in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Mask required
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Amenities
Wi-Fi
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
Credit cards
Yes
Phone: +1 917-722-6578
Site: http://extrabutterny.com/
Site: http://extrabutterny.com/
Opening hours
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–7PM
- Saturday:11AM–7PM
- Sunday:12–6PM
Extra Butter in other cities:
Comments (144)
Very friendly staff, super cool clothes and shoes. Got myself a pair and very happy with it.
If im in the city extra butter is one of the stops i have to make. great selection and super dope collabs always in the works. the store is setup kinda like a movie theater and they actually have movie nights where they pop popcorn and show movies.
Awesome online shopping experience. After ordering a shoe, I wanted to cancel the order and buy another shoe from the (online) store. Customer service was prompt- they cancelled the order and refunded the money within 24 hours. As a first time customer, they have earned my trust. The other shoe ordered was from a top brand and Extra Butter had an unbeatable price.
This store was great. Found them online on a whim and they had shoes in stock I couldnt find anywhere else. I had questions come up when placing my order and they replied right away. Highly recommend them!
I bought the Extra Butter emblam hoodie and the quality is incredible. I first bought a large and when it came in the mail it was to small..Easy and quick return system, I bought A XL and I couldnt be happier. Its a perfect If you know you know type hoodie. You wont be disappointed.
One of the Last decent sneakers spot in NYC. They get all the new good sneakers releases. The store in itself looks amazing. Very fancy selection of items whether clothes or nice rare books. Good brands. Good picks. Staff is super friendly. Definitely a must stop in the city.
Best place 2 shop owner is magnificently professional ND polite service is attentively pleasant buttery 🧈 drippin sauce🌊 whole hearted ND respectfully💫💯
My favorite sneaker store in NYC! Must go to if visiting from out of town! From decor to staff to inventory to PROMOTIONS 🎉🎊🎉🎊 this place is the best!!!
Picked up a couple of items from the Extra Butter x Happy Gilmore collection. I’m based in Australia and there were some shipping delays with USPS (not EB’s fault) and their customer service were amazing throughout, helping to chase up the carrier and keep me informed throughout. The items arrived safely and I couldn’t be happier with the products. A huge shoutout to the service team as they really did go above and beyond, and clearly care a lot about delivering a first class customer experience. Highly recommend Extra Butter - great products and a pleasure to buy from!
Amazing store. Renovation going on soon. Fantastic selection of sneakers. My son is a Size 13, he found two pairs! Nice Sunday trip...
Great shopping experience online. Good deals on sale items
Im on the westcoast and still got exceptional customer service! Placed an order once, wrong size...placed a second order for the correct size and shoes came in no time at all. Had questions about some attachments to my shoes, they answered and sent me pictures to confirm! Definitely will order again!
I am trying to receive a refund for a faulty product but they arent responding now and arent taking m side of the story. I ordered two nike tech pants and both the zippers failed after one use. They have stopped contact and accuse me of wearing the pants multiple times even though i returned in just 2 weeks
I ordered a nike track suit from them, and my package got stolen. They have yet to refund me after ups told me to contact them to update me on what happened with my package/order. I made that order on june 8th and they still havent updated me on what ups told them. No refunds and useful replies from customer service other than automated emails. And they do the same on instagram.i wont ever buy from them again, theyre not trustworthy. Ima try again today to get an update. But i know theyll ignore me as usual. These people can s*d
Bought 3 pairs of sneakers from this place. Paid for them and 4 days later they canceled all my orders. So I missed out buying these sneakers from 5 different stores all because I trusted this garbage store and now they resell for $300. Never again. Lost my business and the business of everyone I know. Very sketchy untrustworthy store.
This place is Awesome!! They keep the heat for your feet and stay with the sauce for your drip! Its a total vibe! Another thing is their Customer Service is unmatched anywhere. They actually want to hear what you have to say and will respond to THAT. Not a generic answer they tell everyone. They actually care. Not to mention they are a socially woke store. Our concerns with the community are their concerns with the community. Extra Butter is a local store on a global scale and it is definitely a pleasure to do business with someone who looks and represents me. So thank you Extra Butter
A legitimately confusing store. I don’t know why it exists outside of its owner using it for clout in the sneaker world (dream bigger bro). Horribly small selection, and the staff could care less about their customers. Won a “raffle” here only to be told my size was no longer available when I walked to the store. They didn’t offer any kind of consolation or try to rectify the issue. On top of this the store itself is just oddly put together. It’s theme seems to be “decrepit 70s time square movie theater”. It’s a haven for culture vultures and people who like proximity to blackness without the actual black people. I do not recommend you shopping here.
This place is the real deal, Ive already won two raffles and when I needed some support to grab my win they were very accommodating. Very much appreciate having a sneaker store with good people in our City
Im so excited I been winning the raffles from Extra Butter lately. I put in the wrong state n they immediately contacted me right away n fix my error quickly. I received my package fast n in excellent condition!! Thanks again Extra Butter for the service you provide!!
We came into this store so Farabe can check out the goods. Personally, I have no sense of fashion but, I do love snacks. While Farabe was looking around I was talking to the person behind the concession stand. They were very friendly and explained why there was theater seats and the store layout. I ended up grabbing a bag of caramel popcorn for $12 for my mom. I might visit again if I need popcorn or a gift for a fashion forward friend.
I Ordered my merchandise, received confirmation email but never received tracking number. Long story short I email support & found out the shoes I ordered was sold out & I had to get a refund then they created a shipping label with a tracking number. However my remaining one item has not currently been shipped the (next business day per statement of shipping on website) but... they today created. Shipping label that hadn’t been received via USPS. I’ll NEVER shop with this business EVER again *Bad business, I work hard for my money therefore I want spend it dealing with anthing SHADY
Great service! Wonderful, hard-to-find products, great shipping and well-priced. Cool store!
Do not shop here or order from them online, save your money. I ordered nearly 2 weeks ago, and have not even received a shipment notification. Save your money and patience. They have virtually no customer service and no commitment to customers. BUYER BEWARE AND STAY AWAY FROM THEM.
I ordered a pair of Adidas Star Wars “Lando” shoes on Tuesday November 24th. I gave them correct address. How is it that my package was deliver to a historical site four blocks away from my apartment. USPS says it was “Delivered to a front door/ porch” mind you I don’t have a porch. Not only did usps deliver it to the wrong address they delivered on an observed holiday. When I email extra butter it took them six hours to reply to my emails, no solution has occurred, when you called the store there’s no answer. I’ve been buying shoes online for a long time this is as unprofessional as it gets.
When I’m out shopping for sneakers and clothes the ONLY store I need is Extra Butter NYC! They have the best variety of sneaker brands as well the as the top name brands out. The staff is always overly welcoming and always willing to help and point me in the right direction as far as what’s popular and what’s about to blow up. A very knowledgeable and caring crew of people and always a pleasure to shop there!
Some great kicks they have plus one of their online cs staff whos name just happens to be Jordan is a fantastic person with super quick response and some fine as shots to beat all the clocks! I am definitely shopping again at EB.
Their return shipping label cost is a joke, and they give you no choice but to use it.
These Extra Butter guys are great! Awesome customer service, professional and attentive. Kudos!
Excellent Luxury Streetwear Shop -- While visiting NYC I stopped by the shop & I was throughly impressed. The visit was an experience & will be a lasting memory form my visit to New York. Highly recommended.
Always a pleasure stopping through the store. Friendly, down to earth staff who are extremely knowledgeable. Not to mention the product selection is A1. One of my favorite shops in the city.
Good service friendly staff. Even the bouncers were cool when I walked into the store and just cut the whole line (not on purpose) the only problem I had was sitting out in the cold for over an hour just to find out that the pair of shoes I won in the raffle was a general release pair but they advertised the special pair on there site and IG page. Other then that I cant complain
Took my money and never sent product. Reached out on multiple platforms and received no response. No one answers the numbers provided. It’s a scam!!!!
Very poor online store. I ordered over 6 pairs of sneakers on October 8th. My card was chargered and still haven’t received anything yet except this one notice detailing their ups driver was off for a week. Today is November 7th, 15 business days later and still no reply from thier management . Unprofessional .
Was in line for sneaker release and the worker lets his friend in letting him get the pair of shoes with out him having to wait like the rest of us when asked why he was let in to purchase the shoe he said cause hes friends with owner... so im guessing unless your a close friend you wont be able to purchase from this store. . . Stay away from this establishment
Lilia most definitely made our shopping experience one to remember! She went above and beyond to provide an amazing consumer experience. We will certainly be back to visit her and pick up some more fire. Thank you Lilia! Merry Christmas!P.S. Nails and fit on fleeeek!
Great staff and really helpful. Its a cool spot for sneaker/ clothes lovers. Although they dont have much, the rotation of the items is what gives the store a lottery type feeling. Its a store that you can always go back to and wont be disappointed.
Decent place to get sneakers BUT HORRIBLE HORRIBLE customer service EVERYTIME I go and I NEVER leave without spending money. Looking for another spot.
Never been inside the store.But I was looking for some Adidas Stan Lee all white and everyone was sold out.To my surprise, Extra Butter had them and in my size.Bought them right away and they shipped the shoes same day!Will definitely be buying more from this store.
This is the spot to get some of the rarest sneaker drops and collaboration. Great staff. Big difference than kiiiitthh. They make your shopping a great experience. But I don’t give it a 5 star rating because since they make people line up in a dark alley basically the people don’t follow rules or care to stay in a orderly civilized manners. It’s like they leave a piece of bacon surrounded by things that haven’t ate for a year. So it can be a bad idea to make lines at this location. I think they need more security. But yeah when they say stay away from allies back in the 80’s this is what they mean. But it’s 2018 let’s see if they can manage to control the people. Other wise if you want to be in a safer line I would recommend another location if your the type of person who doesn’t like to be in situations that you really don’t want to be in. Maybe they should just do raffles like all other stores that had this common issues in the past. But not sure if Extra has the budget to do such a thing thru their website or if they make an app. Would be cool to see.
I have a problem with the delivery of my Online Order number : 204246PLEASE contact with me via mail that`is consist in the order
Excellent store that gets most of the exclusive releases from Nike, Adidas, Asics and more. This store stands out the most from other boutiques because of its helpful and knowledgeable staff. They really give a great community vibe every time you step in.
I’m from Delaware and I ordered my boyfriend the adidas FYW s-97 sneakers on Friday March 1st, 2019, and I literally just received them today March 4th, 2019!!! Amazing! Everything was in great condition and shipped fast! I was definitely surprised when I saw them at my door, not many places ship that fast (except for amazon) lol definitely recommend this site 🙂
My favorite sneaker spot! Staff is always welcoming and friendly. Have a great selection of sneakers and clothing to choose from.
Chill place. Have never heard of or been to this place before but found out they had a pair of kicks I was looking for thats sold out just about everywhere except eBay and other marketplaces like FlightClub. Service is awesome and accommodating (Thank you Amanda), and very wide selection of shoes at MSRP (beats paying a premium off of other marketplaces). Would definitely recommend this place and will most likely be coming back soon
Favorite place to visit in New York for sneakers and streetwear. The selection is not the biggest, but its really well curated, and the staff here are incredibly helpful and friendly.Next time I visit New York Ill probably just skip directly to Extra Butter instead of walking from shop to shop browsing
Trendy small show and athletic clothing shop in an interesting space that seems like it may be a converted movie theater. The selection of running shoes was pretty good and had many brands, though prices were high. The clothing selection is pretty tiny. The staff was busy chatting and didnt really even notice us.
One of the best sneaker stores in the city and also the world. Amazing selection of Nike Air Max, Hurrache, Roche, SBs, and more esoteric models. Big selection of non-Nike sneakers including one-off collaborations and special editions. Very nice streetwear selection and cool less common Herschel bags. Their store brand clothing is super dope. This is a place to look for sneakers that you wont see everyone else wearing. Staff are all super friendly and knowledgeable.
Extra Butter has definitely become a neighborhood staple. If you are ever in NY, it is always worth stopping by. From the excelent staff, wide range of sneakers and apparel to the movie-like atmosphere (which is set up to have actual movie nights), this place is second to none.
Was nervous my shoes were not gonna come in the right color, or be damaged but nope. They were clean and shipped within 3-5 days. Will deff order them again
NYC is a city with quite a number of sneaker shops, shop owners have a tough time distinguishing theirs from the rest. Extra Butter achieves that from their very reasonable sneaker prices, to knowledgeable staff, and their store design resembling a movie theater. They are a quickstrike (limited edition) sneaker shop who know their loyal clients, and treat them that way. I had questions about future releases, and even shoes that will never come to their shop. They knew where I could find the sneaker I was looking for and gave me a referral. If you are ever in the LES on a sneakerhunt, make sure you stop at this location during your search.
I was here on Black Friday. I could see there customer base. However, i didnt join the madness
Not sure if the store and online have anything to do with each other, but damn worst customer service ever. I have sent numerous emails and reached out on Twitter regarding a damaged item and havent got any responses yet you guys claim to get back to your customers shortly.
Great staff.Very professional.Extremely helpful.I definitely would recommend to anyone you loves to shooin a clean and friendly environment.
Im not a sneaker freak, but the guys at Pilgrim New York on Orchard recommended that I come here for my sons sneaker obsession. Check out Pilgrim while in the neighborhood for unworn vintage, japanese and european designer goods. My sons love Extra Butter, but Im 50, a woman, and I have a different aesthetic lol. I enjoyed it. Extra Butter is cool. But Pilgrim will always remain my go to shop for authentic designer goods.
Waste of time. Same sneakers as ft. Locker. Champs.ext. retailors. But differwnt colorways. And o yeah overpriced. They had island green 13 2 weeks after they came out for 250. Total rip off.
Great sneaker spot, get the latest exclusives without too much hypebeast energy. A quality store.
If your into sneakers and urbain streetwear Extra Butter is right up your alley, store layout is not crowded and is easy to maneuver around in great sneaker selection when I was there, very nice staff and helpful, theres also a candy bar there where you can purchase candy... great touch.
Amazing! This is a must see for all Sneakerheads visiting NYC. I picked up a clean pair of polka dot/camo Reebok Furylites and was very impressed. The staff was very friendly and shared advice and opinions on sneakers to help pick out some that really suited my style! Tons of variety there, from classic retro Jordans to swag sauconys and crazy light up adidas. Very nice atmosphere. 10/10.
Great selection. Great Staff. Im from Boston and used to frequent Bodega often and this place has a friendlier vibe while not detracting from the awesome selection of both main stream and exclusive sneakers.
Cool street wear shop in NY. I ended up grabbing a shirt on my last day in NY. Theyve got a decent shoe selection and some of their own branded gear. Come in and check it out.
Pretty good selection of shoes and clothing. The staffs are helpful yet friendly. Atmosphere feels cozy and comfortable. Overall this place is great for all sizes and people.
Never went to this store before ordered online. Came a day later was very fast and efficient, packing was good and I really appreciate you guys.
Ordered the Adidas x Ivy Park Sleek 72s (stack) and received them sumabidtches in a couple days.
Great store, nice collection, staff is nice. Too many Kanye West wannabees as clients lol, but its one of the best sneakers store in the US.
Absolutely fantastic service, Amanda was a dream, treated me and the family like old friends, All the staff here are a credit to ExtraButter, A message to all the others stores in New York, the level of service given here should be your benchmark, treat folks as you wish to treated, with respect! ExtraButter, you have it nailed to post, great store, great variety, great attitude, I will be back and I will recommend, dont change and never employ arrogant staff, they only hurt you, they never make you special and they stink of illusions of grandeur
Great shop with great product and above and beyond customer service!! One of the best boutiques to shop at!
Bad customer service. I understand all sales are final but on the page it says certain exceptions can be made especially since the product was not shipped yet and it was less that 24 hours after the purchase.
Great place for sneakers and great brand to rep
Was able to get the releases and colorways I was looking for without stress.
SO disappointed...came all the way from Houston on Friday took a cab from Midtown to the location only to be turned way b/c they were closing for a special event...wouldnt even let us shop for 10 min. smh...
Filming location of FOREVER season 1 #13
Very kind clientele and fancy shoes but store is quite small compared with what they offer on their website.
The selection isnt as large as it use to be in the store. I miss the room full of Jordans. I also miss the large selection they use to have in the store!
Amazing customer service! Very helpful and on point. Loved my EB shorts!
Good Selection, cool store, friendly sales people and the quality of clothes they choose to stock is great even their own brand clothes are exceptional
Always a great place for affordable streetwear and new shoe drops, im in Jersey so anytime im in Manhattan it is a must visit.
Best of the Manhattan streetwear shops. Fun staff, not too stuck up, my wife loves her new sneakers
Small shop but nice, just a few of shoes. Some clothes. Nice website but the way to the shop Its not worth it. I was disappointed
They sold me some fake Air Force OnesDo not buy Air Force Ones from this site
Love the staff and service. Trendy, ever-changing, curated selection of product. Highly recommend.
Excellent Customer Service on a online purchase and update. Will definitely purchase and again and recommend
Great sneaker store, excellent ambience, polite and professional staff.
This place is amazing, everything limited shoes , I love this place
This place lets thug resellers friends cut the drop line and has no true moral business ethics, plus the stuff is cheap, the jackets I got from their north face collab are already losing stitching.
Great customer service
Get your ticket....stay fly
Great selection!
Very nice store. Watch out, it is easy to pass by from the street. Good selection and very kind service.
Great customer service . Would love to give it a extra 5 stars
Great staff and shopping experience. Was able to snag the shoes that I really wanted!
Super friendly & knowledge staff. Moderate to expensive prices. You can count on them having the latest releases!
They didn’t even do a first come first serve for Travis Scott af1’s like that said would do, they made the cops give tickets to random people
Love this store! Always have what I need for the right price!
Very nice renovations, great apparel and shoes. Their popups are very exciting too.
Sneakers and Tees. Gifts. Great for gifts.
Very nice shop and friendly staff. Good selections of goods.
Package showed up quickly. Price was good. Shoes are fresh.
Definitely my go to sneaker store + many more!
Love this place but they need to answer the phone and deliver to my address
Amazing store with great staff. My goto for sneakers
Very helpful and friendly. Bought a pair of Nike Cortez.
Amazing staff! Super friendly and helpful
Store used to look dope before they remodeled. Not a fan
Great items and the establishment was pretty clean.
Amazing staff, great selection, cool atmosphere.
Amazing Service... Ben was very helpful
Best boutique in nyc
Looking for a store to find the latest trends in sneakers??this is it!!
Great staff, friendly, and helpful. Large selection.
Really nice store and superfriendly staff
Great jeans and other accessories
Best sneaker store in NY.
Worst customer service. Please be EXTRA friendly!
Shoes putting design Very nice
Friendliest staff, dope selection.
Friendly shop and helpful staff
Great place staffs are super cool
Didnt like the overall vibe it gave me
CAN I PLEASE GET A WORKING NUMBER!!!!!!
The remodel looks great.
A ok!!!!
You gave me the same foot !!!
This store is a joke.
Extra Butter is good butter
Amazing
Wonderful
Awesome
Great
Nice kicks
Boutique with class.
Nice place
Found some really good deals on some shoes on clearance and delivered it fast no problems at all
Nice shop
SMOOTH AF
Total reviews rating 4.2
144 Reviews for Extra Butter 2023:
Review №1
2022-01-08Great experience. Bought a pair of Nike shoes that were a lower price here than other Internet sellers. Shoes were shipped quickly and arrived in great shape, brand new as advertised. No complaints at all, would definitely buy from them again.
Review №2
2022-06-30I purchased a pair of Jordans from this company and I havent even worn or tried them on and there were already major creasing on both shoes. Please keep in mind shoes may have been tried on and sold with obvious flaws.
Review №3
2022-07-13I ordered some shoes from the website and they arrived today. The shoes were creased and had yellow marks on them. Also had a scuff on one of the shoes. Put them back in the mail today. I won’t order from here again
Review №4
2021-05-01Very cool spot, they get lots of releases. On top of everything though the staff is super friendly always. I won a raffle to get a pair of Js here and they gave me a free cactus too. They always do dope stuff like that
Review №5
2022-01-06Great shopping experience whenever I visit the crew at extra butter. Just recently I had made an online purchase but hadn’t received any confirmation email. I reached out to extra butter via their twitter page and within hours the issue was resolved. Their customer service is top notch. Being a native New Yorker, I always like to contribute to home grown shops and extra butter is definitely a shop that brings the flavor , guess their name is fitting .
Review №6
2021-12-20Great mini boutique for streetwear and sneakers, I’ve bought a couple GR pairs here and always had a great time and while I’m yet to win a raffle they’ve always been very nice when submitting entries. They’re one of those stores I always swing by when I’m in the area even if I’m not looking to buy anything just because it’s a fun experience.
Review №7
2018-05-18When your looking for that unique pair of kicks. This place should be on a sole collectors or sneakerheads list. Good days are the weekend. Parking on a weekday in this area, is no joke. Weekends are kool. On sundays Orchard st is closed off to vehicular traffic.
Review №8
2022-04-26So far it’s looking like this store is a scam. Give you 0 info on the item or how to track it, never send an email as to when it’s shipped or will be, I’ve sent emails and called and I’m getting no answers back. I would not suggest this place to anyone. Had to call my bank and figure out how to get my refund. I’d give em 0/5 if I could.
Review №9
2021-02-04Got a rare watch from them RETAIL price. No markup no BS. They were even kind enough to ship it UPS at my request since USPS is flaky atm. 10/10 will be getting more stuff from them! Thanks!
Review №10
2022-02-02I returned a pair of sneakers that came in a box with tape on the sides that appears to be a return shipping box. My item was refused for return because they said I ruined the box. If you don’t want the box to be used for return shipping then don’t package it as if it is the box for return shipping. Losing out on $75 dollars for a box is poor business.