Extra Space Storage in Bohemia
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Bohemia, Suffolk County, New York, US
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Site: https://www.extraspace.com/stora...
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9AM–5:30PM
- Sunday:Closed
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I was very Satisfied with my visit today to Extra Space in Bohemia.! I dealt with Tony who reminds me of one of my Favorite Italian Uncles in a Great Way. He was Super Informative, took his time taking and showing me the different sized Room options. And BEFORE he would make me sign any paperwork he Clearly Explained the Rental Agreement. Which was Key to Renting from Extra Space Storage. You can tell TonyEnjoys his Job. Thanks Again Tony! I Highly Recommend this Company, Thanks to Tony. Super Clean and Efficient Facility. They also supply the packagingmaterials,boxes,locks etc. 👍
I had a great experience using Extra Space Storage. The process is quick and easy. They were extremely helpful and thorough. The manager guided me throughout the entire process. The facility is very clean and they are very friendly. I would recommend Extra Space Storage to others.
Ive been using storage units for about 10 years now and let me tell you, extra space storage in bohemia was by far the best experience ive had. They had the best prices and the best customer service compared to any other company ive used in the past. The facility is always in top top shape and clean. During the snow storm i had to get into my storage unit and the facility was all plowed. Tony was extremely helpful and answered any questions i had. Everytime i see him he always puts a smile on my face. What a great guy he is. He is a mix of robert dinero and ray liotta. Overall this is by far the best storage facility out there.
OK don’t know where to start… I got to say Tony was very professional a nice guy explained everything this was our first time renting storage space he made it look so easy took us around showed us what to… told us the ins and outs of storing household items …was not expecting this level of service …Tony is a pleasure to deal with….
Tony was a very helpful and patient guy. He works the bohemia branch and he made my time renting at Extraspace stress free. Whenever I needed help he tried to give me the best solution and actually took time to help. Definitely recommend this place and although its a little pricey, If you voice your concerns about it and like units are available, Tony will make sure youre taken care of and get you the right unit for what you need. He was patient with many things, whether it was getting me new locks, answering questions in depth, or even letting me tour the different sizes to see exactly what I needed for the amount of things I had. He did what he was supposed to do and made you feel heard.
The only thing I had a problem with was one minute the storage was $70.00 n mind u the smallest one I had. Then I turn around n it was $151.00. So I called this place up n he said they would look into it n make adjustments. So from that $151.00 he said it would b brought down. He said $122.00 the following month it was $133.00. So I went n pulled my stuff out of there. Please make sure u always check out how much they r charging u month 2 month. Thats where I made my mistake. I gave them my credit card n it was getting paid automatically every month. Till I got a text or email stating it was $151.00. N thats my experience with this storage company. I wasnt a happy camper. So please b alert or u will get robbed. N wont even know it. Mind u he didnt even fight with me when I did call about how much they charged me. Happy New Years n b blessed🙏
We have moved quite a bit in the past 15 years, and have used a few different storage companies. Once we used Extra Space, everything was great. Now, we again went back to Extra Space but this time in Bohemia, and it was the best experience of all. The manager, Tony, is superb, friendly, and runs a super clean facility. You see him walk around checking to make sure all of the units are secure and to make sure you are satisfied.I would consider Tonys location to be the flagship of the Extra Space company!!!
We rented a unit as a short term solution while we waited to close on our house. Tony was extremely helpful and the whole experience was quick and easy. We secured the unit online and Tony contacted by the next business day to confirm if we needed anything else. Even when we moved out, I lost my key and Tony was able to help me remove the lock and we checked out with any issues.
Needed a storage unit so I shopped around for best price. Found this location to be the least expensive. It took only minutes to process the application online and make payment to hold the unit. Immediately got a call from the Manager who helped me thru the contract process, explain where the unit was located. They left a new lock in the unit for me so I did not need to shop around for one.I went to the location and found the yard clean and easily accessible.Thanks again for all your help Tony.
Edit 5/11/21: I am very happy with the service at extra space storage. I am very disappointed that only 5 months in my monthly rate is increasing from $140 a month to $168 a month. I expected there to be an increase but not 5 months in.This was my first time renting a storage unit and Anthony was so helpful with the whole process. So far its been a great experience!
I hardly ever write a review, but I wanted to leave a quick note about Tony Donofrio, at Extra Space Storage. I called 5 minutes before closing on a Saturday night, desperate to rent a unit to move some things into on Sunday. He patiently and politely walked me through all the steps, even though it meant that he left work late. I was very impressed with his overall attitude. I was stressed and Tony made the process easy.
I shopped around for a couple storage companies and found this place. Spoke to Tony and he tried hard to see what storage would fit my needs as well as price range. He got me a good size with a great price. Also I forgot to lock my storage and within 20 minutes of leaving he called me to notify me of this. Which I feel is exceptional service. Also he reminded me to pay the bill because I was past due a couple day. Great guy and service here in Bohemia. Thanks Tony!!
The only reason I have given this company 4 stars is because I found another facility that offered the same size space for more than half the price of this space. However, that has nothing to do with the store manager, Tony was exceptional, he was extremely professional, friendly, patient, and helpful with all of my storage needs and questions. Even on the day, I was to move out, he was extremely helpful. I couldnt have asked for better customer service. Thanks again Tony for everything, if only all customer service managers could be as amazing as you are!! If this review was based solely on the manager Tony, he would get 10 stars!!
I am a first time storage unit renter - I chose Extra Space Storage due to the excellent reviews and I am glad I did. I just completed my move-out process (incredibly simple) and Tony Donofrio was extremely helpful from start to finish. All of my items came out in the exact condition they went in. The lot is safe, well lit and clearly well monitored/maintained. Highly recommend!!!
I used Extra Space Storage from the summer of 2018 to this past week. Great experience, since I felt my belongings there were very safe. I was out of state the entire time and knowing that Tony Donofrio was on site gave me peace of mind. I have never had the need to use a facility like this before so I was a bit hesitant to do so. When I first spoke to Tony last June, he was very pleasant and explained everything to me, about the insurance, showed me the different sizes available and helped me decide what size I might need and about the hours and security of the facility. After speaking to Tony, I felt very comfortable with making my decision to store my stuff here. If ever I find a need to use a self storage facility again it will surely be here.
Tony is by far the best manager I have dealt with in my experiences using storage facilities. Not only is the property always kept in an orderly and very clean state, but Tony also goes above and beyond with customer service. Always friendly and pays attention to his customers needs. I highly recommend this location!
I can’t tell you impressed I was by the help and experience during my time here. Tony Donofrio was unbelievable in customer service from getting the space , checking the extra space out, and preparing everything for me. I am truly impressed!!!! Five stars and beyond!!!!!!! Thank you!!!!!
Extremely easy and friendly customer serviceVery professional and no hidden fees .When I got to the storage space Tony DiNapoli greeted me in a very friendly but professional way. Explained everything to me exactly and did a walk through so I knew how everything worked.Super clean area well kept . Glad I made the choice I did!Thank youTheresa
Great location! From the moment i reserved my unit, i was called by Tony who first introduced himself and then he explained everything about Extra Space Storage. He is a great asset to this company and i am very happy with the service i was provided. I would recommend this place to anyone.
Went yesterday to rent space . Tony was extra helpful with showing the space and with paperwork. The whole experience was so easy. The place is ultra clean very well lit. Convenient location and good accessible hours. Would definitely recommend this place and the Extra Space Storage businesses.
I have used other storage facilities before. After meeting with Tony the Manager, I will never use anyone else again. He is very friendly and professional. It was really a pleasure doing business with him. The units are clean as well as the rest of the facility and its in very good shape. I left there with confidence knowing my stuff is safe and secure. Thanks Tony.....Wendy T
Cant say enough good things about this facility or on-site manager Tony. During the course of my career as a fire inspector I have visited dozens(+) of self service storage facilities and have also personally used some in the past. I have never come across any other self storage facility that is this clean, well supervised or well managed. Tony (the manager) is one of the nicest people you could hope for - he is friendly, professional, helpful and caring. Thank you Tony!February 1, 2016 - Just went back to rent my third unit - yes, it is that good! Never imagined I would use a self-storage facility, never mind liking it this much. The facility is great. The units are better. The manager (Tony) is the best!
I have to say the gentleman who helped me, Tony was incredibly helpful and knowledgeable. He gave me a few options to choose from. Great experience! As for the place, it was clean and i feel comfortable keeping my belongings there. If i ever need a storage unit again Ill make sure to go there again.
Excellent service. Excellent units. Excellent prices and very clean yard.Tony at the counter was very helpful when I needed a unit last minute one Saturday afternoon.Literally took 10 minutes to start loading up my unit.Just canceled because I’m moving to nyc and Tony was just as helpful and respectful when I was done paying them.That’s a true sign of professional customer service.
The storage is very clean and well-maintained. Convenient location and surveillance system in place. The owner/manager, Tony Donofrio, is caring, polite and accommodating. Every time we would forget to lock the unit or leave some item outside, we were getting a friendly reminder phone call/text from Tony. Great service!
This is simply the best storage location that you will ever find. The manager Tony is a true professional and has brought this location to an entirely different level. You will without a doubt receive the best customer service and rental experience that is available. Come here with complete confidence!
This was the First time i ever needed a storage unit. I totally shopped around and got the best deal at extra space storage. The entire place looked so clean well kept. Security was incredible. Tony was absolutely awesome and he helped to answer all of my questions. I would def recommend this place to others.
Rented a storage unit from the Bohemia,NY location for about 18 months.I had a very pleasant experience.The manager Anthony was great and always greeted me with a smile.This was the first time I ever rented a storage unit and Anthony was so helpful walking me through the process.Facility is one of the cleanest I have ever seen.If I ever have a need for a storage unit again will be a returning Customer.
I needed a storage space to store some clutter from the house. After searching on the internet we found a space at Extra Space Storage. Tony the manager contacted us immediately and we arrived just before closing. Tony showed us a space that was just what we needed. We can even drive up to it to unload our stuff. Facility is very modern, clean and secure. The paperwork was completely quickly and we were good to go. I appreciated the attention and service.
One of the highest compliments a customer can give is repeat business! Ive been a seasonal customer for the past few years and I’m back at Extra Space Storage in Bohemia because the facility is well kept and above all the property manager, Tony Donofrio, has gone the extra mile to help me with my storage needs. Highly recommend!👍🏼👍🏼👍🏼👍🏼👍🏼
My experience at your storage facility was perfect in every way. Anthony was extremely helpful, friendly, and forthright. I told him what I needed in a storage unit and he brought me to the one that I described immediately. He also made the process of setting up my account very easy and expedient. I would suggest this facility to anyone who needed a storage unit.
February 9th, 2016-Ive had an account with Extra Space Storage for over 2 years, so clearly Im satisfied with the service. The store manager, Tony DOnofrio, is extremely Patient, Polite and Professional; Always a pleasure to deal with both over the phone and in person.Its nice to deal with someone in client services/ customer service who actually wants to help and is ALWAYS pleasant in doing so! I feel Tony goes above and beyond.I recommend this facility.
My experience with this storage facility was wonderful! Great location and exceptionally clean. Tony, the facility manager, is great! Very personable, helpful and always available to answer any questions you may have. So happy with my experience here, and I highly recommend this facility!!
The customer service was very accommodating with my unique situation. They did not delay at all to provide assistance to assure no further payments would be deducted. They were very efficient with all emails , phone calls with user friendly instructions. The storage space was found clean. I discontinued my contract only due to the storage space was no longer needed.I would recommend their services.
I was looking for a storage unit to move my belongings into that was reasonable. Extra space storage in facility was the perfect place. I went to the storage facility where I met the manager Tony Donofrio he was very pleasant went over every detail and showed me the storage unit, how to use the gate code and answered all my questions. also after about a week called to check-in on how my move was. I highly recommend this facility.
Best storage experience I have ever had ! Toni is fantastic, hes so nice offered many times to help me move stuff into my unit and hes just a very very nice guy who acually cares about his customers! ! The property is clean and neat even with the massive snow storm we had a few weeks ago it was all cleaned and salted love extra space storage !!! Thank you toni for all your help I do appreciate it so much !!
I have been renting a storage unit here for about a year now. When I first signed up Anthony Donofrio was very friendly, helpful, and showed me several units on the property. The grounds and buildings are clean and clutter free. Anthony is still very attentive to this day and always says hello when he sees me.
I got to mention this is the cleanest facility I’ve ever seen before. And what’s even better is that they value their customers and take care of them the same way they do the property. If you’re in the need for extra storage I highly recommend Extra Space Storage! Thank you so much Tony!!!
I rent a unit space for my business. I first picked the location because it was close to my store but was comfortable with my decision due to its clean environment and friendly sales staff. They made me feel safe and comfortable leaving my items in their facility and moving my items in was a breeze. I recommend this location to family and friends and fellow business owners. Great business!
Tony and Mitch made my move-in painless. I reserved the unit on-line and Tony called me a minute later. I filled out paperwork with Mitch the day before in a few minutes, tested my code, and took advice to take a photo of the card. The move-in day I was greeted by Tony. One of the best business experiences I have had!
Came to Extra Space Storage in Bohemia and the Store Manager Anthony Donofrio was absolutely the best! He was so helpful in picking out a unit, showed me several locations on the lot an was so attentive with answering all my questions. The personal attention you get and clean facility makes the Bohemia Extra Space Storage far above any other storage facility out there. Thank you for all your help Tony!
This is not the first time Ive rented from this location .Tony is the reason I keep coming back. Not only is he completely professional but he also is a pleasure to work with .if you are looking for a place to store your stuff I would definitely recommend going and talk to Tony
Was a pleasure doing business with this facility. The personel were pleasant and patient with me. They showed my several units so I could get a first hand look at size, and then walked me through the sign on process. Even demoed how the gate works.First class operation
My name is Marvin and i will like to take the time out to say how pleased i am with this storage company....affordable pricing, easy access, great storage space and stability...The associate that helped me out that that is both professional and humorous as well, 5 out of 5 stars for me, thanks again buddy
Yes I am a returning customer done business with these folks on three different occasions its always been a pleasure property is clean and neat people are always out to help you out in the property seems to be very secure I keep a lot of high-dollar equipment in here never had a problem Id recommend this location anytime
I was very pleased with the service I received hereThe salesperson was very nice and very helpfulThe place is very cleanI was especially impressed when I filled out a survey the next day and remarked that I thought there was a senior discount omitted and just wanted to make sure it would be on future billsI figured maybe it doesn’t apply to first monthThe next day the manager called me to tell me that the discount would be on my next bill including for the first monthI really didn’t expect a call what’s less a correction on priceI would recommend this storage place
The staff could not be more helpful. I have dealt with two different people in extenuating circumstance and they could not have been more helpful. Having a person in the office on site all week is such a bonus. I would absolutely recommend this location and company to anyone.
Iam a salesman from Texas and I travel all over the United States and rent storage units from all different companies extra space storage is thus far the best plenty of Isle space clean and secure and the staff is outstanding if you go there ask for Brenda G she is absolutly the best person to deal with and very customer oriented and ask for her thank you I will always use this place while iam on long island
Total reviews rating 4.9
199 Reviews for Extra Space Storage 2023:
Review №1
2022-02-23The customer service was very accommodating with my unique situation. They did not delay at all to provide assistance to assure no further payments would be deducted. They were very efficient with all emails , phone calls with user friendly instructions. The storage space was found clean. I discontinued my contract only due to the storage space was no longer needed.I would recommend their services.
Review №2
2022-05-25Getting into my new unit was quick and painless thanks to Tonys excellent customer service. He took the time to explain to me the gate policies and made things as clear as possible. I appreciate the time he took to ensure I wouldn’t have any issues. Thanks again Tony!
Review №3
2022-02-25Great customer service. First time renting storage. The process was easy and quick. Tony was great, he was very professional and helpful and made the process a breeze. Storage was very clean. I would recommend Extra space storage in Bohemia to family and friends!
Review №4
2022-02-23Very nice facility and they have climate control units. The facility manager - Tony - is very helpful person and so nice to do business with. I love that I can open the gate with the app on my phone and dont need to exit my car. I wish they would offer trash cans around the facility.
Review №5
2022-04-29This was my first time renting out a storage space and Tony was very helpful. He was very respectful and didn’t try to scam us or anything. He helped us pick out the best storage unit for us. I would recommend him to anyone
Review №6
2022-02-05Had a great experience using extra space storage. Ive used other companies in the past that were very difficult to work with. The facility is very clean. Tony the manager was very helpful and answered any questions i had thoroughly.
Review №7
2022-06-10Straight forward storage solution. The facility is clean, well lit and secure. Tony and Larry B are knowledgeable, approachable and easy to discuss questions you may have with. I have used several different facilities over the past 10 years and I am most pleased with the staff here at Extra Space in Bohemia!
Review №8
2022-02-27Ive been a long time customer of the Bohemia location.The facility is impeccably clean.The service you receive go above and beyond. I cantsay enough about the manager Tony who goes aboveand beyond to assist his customers.Thank you Tony for all your continued dedication.
Review №9
2022-05-24So glad I chose this location. Tony D. is a pleasure to work with, got us set up and on our way in no time flat. Super kind and considerate! The office and storage are clean and professional. Definitely recommend!!
Review №10
2022-05-30Tony is great. He showed me a few units and when I decided on one, he went the extra mile to make sure it was clean! He made getting the unit easy and was extremely personable as well as knowledgeable when I had questions!