Fairfield Inn by Marriott New York LaGuardia AirportAstoria in Astoria

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Total reviews rating 4.1

199 Reviews for Fairfield Inn by Marriott New York LaGuardia AirportAstoria 2023:

Review №1


This was not a good visit at this MARRIOTT location. I stayed one night using 20000 points plus 3.50 for NY fees. Then, this property held 150.00 incidentals on my card. The lady that checked me in told a lie before knowing that Im a titanium member with the brand. She later had to retract her lie. Its nowhere in the hotel stating this property holds $150. The next day, I had to catch a plane. I called and let them know I needed the shuttle. The girl at the front desk states the shuttle runs from 600a-1230 and picks back up at 530pm. Its nowhere in the hotel letting customers know what time the shuttle runs. My flight left at 530pm. This place is horrible. MARRIOTT needs to have all properties on one accord. Im personally tired of dealing with this kind of stuff and poor customer service. I spend too much money a year to deal with this. I will take my business elsewhere. I only stay with the brand for the perks. But Im at a place where I dont care about the perks; its not worth it. I will also say the foreign owners and workers are the worst to deal with. Im just about over doing business with all of the MARRIOTT properties.

Review №2


Pretty good location, you can basically walk about 20 minutes to coffee shops and restaurants. There is plenty of places to venture out to eat from this location. The hotel does charge $25 a day for parking. There is parking available on the street but depending on what day you are there and parking signs you may need to move your car often. Room seemed clean and up to date. Our room did not have a fridge or microwave, and the bedroom was slightly smaller than expected. Not sure if all rooms on the 4th floor are like that. But I would ask beforehand.

Review №3


Very nice and clean, with helpful front desk staff. Extremely convenient location 5 min drive from LGA. Good nightly rates for the amenities offered.

Review №4


Positive: The continental breakfast.Parking area. Negative: Rooms were not cleaned or refreshed after 2days. Front desk said that we probable left the do not disturb sign on the door. (Wrong)

Review №5


This hotel was a quick drive from our daughter’s apartment. The location is convenient and hotel is clean and maintained. The rooms are modern and well designed. Front desk staff was helpful. We could hear traffic noise from nearby highway, but it’s NYC, so I guess that’s to be expected. We really enjoyed the complimentary breakfast. There is a $25 charge for parking and a limited number of spots. We paid the parking fee and hung the cardboard parking tag from our car’s rear view mirror. When we went out to the parking lot the next morning, there were multiple cars with a bright green sticker on their window and yellow boot on back tire. I’m sure a tow truck was coming soon. If you are parking here, pay the $25 at check in!The area around the hotel is industrial and not very walker friendly. Plan your meals elsewhere in Astoria. In spite of the flaws, we generally enjoyed our stay and would stay here again.

Review №6


I booked 4 rooms and they changed me $30 per night for each car for parking lot also they changed me secure credit $150 for each room and I have been waiting more than 19 days for my refund.

Review №7


Very nice hotel, clean, typical breakfast. The only reason it didnt get 5, was that there are basement rooms. NYC in winter makes for a cold day anyways, but even colder when your room is below the ground. So request a room on the 1st floor or above. Otherwise great place and great price.

Review №8


Upon arrival, a supposed doorman put our bags on a trolley to bring them into the lobby. For some reason, he decided to put them on it right side up, with the wheels on the platform of the trolley. Upon moving the unit, all the bags promptly rolled off onto the floor! Genius in action. When we opened the door to our room, we were greeted by the stench of a smoke-filled room, although this hotel is supposedly 100% Non-smoking. When I complained to the lobby staff upon checkout, she said, Im sorry about that....Oh, is that the best Marriott can do in a situation like that? Im not impressed in the least, and will be avoiding Marriott hotels in the future. I had to ask the lobby staff for SOAP and a WASHCLOTH, which werent in the room! Unbelievable! My last comment is about the breakfast. The food itself was standard and nothing special, but acceptable. However, upon the stroke of 10AM, the staff started stripping the serving tables of items, beginning with the COFFEE!! How ridiculous is that? I asked the woman about that, and she said, The boss wants everything cleaned up at 10. Wouldnt it be more reasonable to start with the hot food items, and end with coffee, the item most likely to be consumed after the food is removed? Management is obviously clueless, and your hotel will certainly suffer for it. I wont be there again, thats for certain.

Review №9


Rooms clean. Comfortable bed. We got there around 9am and they had us in a room shortly after. Took excellent care of us.

Review №10


During my stay, I was welcomed with a smile. The front desk attendant and breakfast manager went out of their way to give me a breakfast plate after I missed the buffet by 15 minutes. The room was clean, and the bed was comfortable. I definitely recommend