Wheelchair-accessible entrance
Yes
Fairytale Island in Brooklyn
Categories
Location on the map
Brooklyn, Kings County, New York, US
Accessibility
Phone: +1 718-395-0835
Site: https://www.fairytaleisland.info/
Site: https://www.fairytaleisland.info/
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:10AM–7PM
Comments (199)
If I could give them 10 stars I would. Amazing service and kids had the best time. We will be back for sure.
Fun place for young kids 2-7. Everything a kid needs, slides in balls, Sandpit (not sand, some kind of bean), bikes to ride, a small trampoline. It has a kiddie grocery amd shopping experience... all fun.
I attended a 2 yr old birthday private party and I loved this place, they were very at attentative and my son enjoyed the trampoline and slides. I recommend this place even if its to have playtime dates.
A small enough space that I wasn’t too worried to let my 2 year old run around freely. Safe & clean. I wish they allowed outside food as they really only sell snacks.
Wayyyy overcrowded, no limit on how many people they let in. Also very dirty and unorganized, breeding ground for germs and Covid. No one checked our temps and kids were inside the ball pit coughing like crazy. We left almost as soon as we got there.
Edit: visited again during week between Christmas and New Years and the facility was practically unheated. Owner claimed heat had been on for 3 hours. The facility appears to rely only on split level A/C auxiliary heat which clearly was not sufficient to properly heat the play area. The back play room was completely unheated. Our children’s hands and feet were cold to the touch after only a short period. We (patents) lost feeing in our toes quite quickly. Owner initially refused to provide a refund but eventually relented.An OK indoor play land addition to the neighborhood. It is on the small side and as a result crowded and wanting for parent space. However, the attractions are a hit, especially the ball pit and rice sandbox. There is one employee supervising (who sat and stared at her phone most of the time) but not to the point where you feel you can take your eye of your children for more than a second as there is not one vantage from which you can see the entire play area. $18 per child (unlimited for the day but no re-entry) is on the high side. Compared to other options city-wide this would be closer to 3 stars but given the lack of better alternatives in Bay Ridge I’ve given 4 stars.
Prices are reasonable ! Could be better sanitized in between kids playing but other than that it was a wonderful experience!
Best feature is their trampoline, second best is that the place was exceptionally clean.Huge variety of ice cream with eye catching sprinkles, not overpriced so the budget conscious won’t develop frowns or wrinkles.More geared towards younger or un-athletic, older kids may deem the challenge pathetic, possibly build a preteen room to increase demographic and better drain kids to un-energetic, this is my polite critique while trying to be somewhat poetic.
Cute and fun place to bring your child/children to play. The price is definitely reasonable, & $18 for one child, $15 each for 3 or more children for the whole day. Its a big space with a jungle climbing space, wall climbing, pretend play with food shopping, fake sand pit, swings, etc. The staff are friendly. The cafe prices are reasonable. They check each childs temperature before they can be checked in which gives parents a peace of mind that there will be no fever passing around.
Super friendly staff at this local indoor play area. Everything was very clean when we came for a kids birthday party. There are things to entertain children from ages 2 to about 7 - 8 years old. They have a limited drinks and snack menu which are decently priced.
Nice place. My son had fun. I think it could be better if they sold hot chocolate, milkshakes, cupcakes, and other goodies to snack on.
Went there during open play on a Friday morning/afternoon. Kids had fun, it’s very clean and the cafeteria has some yummy and healthy food options. Need socks for play area, but if you forget them, they have socks for sale for $1 a pair.
Will be going back my son loves this place very clean great set up very organized there is also a worker with in the play area that is cleaning up after the kids watching them to make sure they are safe and the price is fair
UPDATE:Changing my review from 5 stars to 2 Stars.They are lacking upkeep in this place. None of the toys which require batters are working, they have not changed the batters. Also the floors are all coming apart. The foam flooring is popping up and my daughter tripped so many times. I’m so disappointed. The prices are too high for them to not keep up with this place.Please rely to my comment when the floors are redone and I might reconsider coming back.Such an amazing indoor gym! Great for very hot days or rainy days! My daughter loves it here. First time I brought her here when she was 14 months and she had so much fun.It’s clean and not over crowded which is nice.The only thing I wish is that there was a one hour option.It’s only two hours options. So wish they had 1 hour for like $15 since my daughter doesn’t stay for more than 45 min untill she gets tired.I think they would definitely make more money if they had a one hour option but other than that it’s still a fun place for kids.
EDIT: Today is January 19, 2020. I came back here because I had such a good experience last time (see original review below). I am changing my rating from 5 stars to 3 stars because this should be a kid friendly place. They should know sometimes kids can be picky. My daughter ordered the mac and cheese but didnt like the way they made it. She didnt even touch it, so we asked the owner if we could exchange for the popcorn chicken (thats yummy) and pay the $1 difference and we were told no. So disappointed.************************************We went on Wednesday, June 19, 2019. They open at 10am which is a great time for me since Im an early bird. They sell socks (not the cheap kind either) for $1.50 and admission for my 5 yr old was $18. Bathroom was extremely clean and they do offer coffee & food (see attached menu). My 5 yr old and I both cant wait to go back. Also, they are in a good location, theres a McDonalds & Dunkin Donuts & a Burger Bistro & a Mexican restaurant all within 2 blocks. DO NOT waste your $ on buying McDonalds or Dunkin when going in because they have a policy of no outside food and drinks allowed!
My son had fun. A lot of different things to play with. Food to buy but mostly junk. Lots of climbing, ball pits, sand-like play area, pretend grocery and kitchen... If too many people, can be not worth it... love that they take kids temperature before entrance
Always have a great time here. Clean and cool in the summer. Great way to spend some time with your toddler. Good food and drink options too!!
This place is horrible!!!! I had my sons bday party there last weekend. They don’t care about Covid, to check vaccine cards or the number of people they allow in the facility. I asked them why they kept letting ppl in & they ensured me they weren’t. But I watch them just let people in left and right without asking for vaccine cards. There was a sick child there coughing & all, no one said anything to the family. The pizza they served the kids was cold & looked like leftover slices. They didn’t have the supplies they promised they would have. There was no system here, they just want to make money. 3 of the kids at my party are now sic & I believe it’s from this place. I am so upset I wasted so much money here.
Absolutely love this indoor playground center! I brought my kids to this location and saw them have so much fun. For the price of these services, it was truly worth the experience of seeing my kids play with excitement and joy. The staffs here are also extremely nice to everyone. Your kids will love it here.
Love the fact that they check childrens temperature to see if they have fever and they can be at the place. Love that . Makes all the difference. Super clean got here at 11 on a Wednesday and nice amount of kids nothing crazy .
Very clean place,friendly stuff, my 3y.o. granddaughter has a lot of fun playing here,real life saver especially when weather is bad!
The staff member whose name is Rachel is extremely rude and unprofessional who YELLED my 2 years old child 2 times!!! I am going to discuss this incident with the manager!
At first, I was skeptical of going to indoor playground with my young niece, especially during the pandemic. After visiting this place two weeks ago, I was actually surprised and shocked by the outstanding professional services that was offered here. They organized events very well and gave my niece an incredible experience. I also noticed how they were constantly cleaning and sanitizing often for the safety of its customers. Spend time and bond with your kids here. It is an exceptional experience.
The place is great for kids and it’s plenty of activities to keep kids entertained. My son love it and can’t stop enjoying himself. Also have adult coffee spots😬😬😬. God spots to chill while my son enjoying himself
Weve been there a few times, my 3 year old loves it there! The staff are always nice and the snacks weve had are good. The only feedback I have is that its a little confined, perhaps they could consider opening up the party room for parents to sit to free up the lobby as it gets quite full with people and strollers. Otherwise I love it there and will continue going:))
We celebrated my Daughters 2nd birthday here. This is the place to do it! Clean, friendly staff and very nice private area. I highly recommend Fairytale Island.
Had my Daughters 4th birthday here yesterday and have been here many times before for private parties. This is the place to do it! Clean, friendly staff and an amazing private area to utilize for a very reasonable cost. I highly recommend Fairytale Island.
My kids loved it , nice staff but really small and not much to do.
Great place for kids 1year old to 8 l, closed parameter and many games and toys you get 2hours for 20 bucks my daughter had fun would do it again
Very dirty, it feels like no one is cleaning. We were here 4 times early in the morning (10am) and there was always garbage on the floor. There are no batteries in the toys, many toys are broken. Very disappointed. Waste of money (20$ per 2 hours, seriously?) this is not an accident, but a pattern.
Best Place to celebrate birthdays for kids, stuff is very friendly and helpful ❤️ environment amazing everything clean and safe . love this different rooms for kids 🎉 happy kids and happy moms with fairytale island 😍 thanks for celebrating my sons 2 birthdays
Very clean and friendly place to visit, my kids really enjoyed playing there.
Nice and clean place, kids love to go there. But its really cold in a winter time. Floor is ice cold and back room is not heated at all. We’ve been there 3 Saturdays in a row- same problem. After asking to make it warmer 2 heads out of 5 of split system were turned on. They made absolutely no difference in the next 1.5 hours.Someone was complaining about the same issue already, looks like nothing was done to fix it.Otherwise its a good place to spend with the kids. Everything looks new. Last year we rented it for the birthday party.
We were here today, first time since the lockdown. Yes the place is clean. But... multiple kids over age 2 were not wearing mask. One of the girls kept on coughing and the boy was sneezing all over. I complained to the front desk employee, to address it and she did. But 10 minutes later kids had masks off and parents didn’t care. I am not trying to be difficult but in time like this if people can not obey the rules they should not be allowed. I lost my father to Covid and I take it serious. And it’s not fair that my son has to wear a mask and he sees other kids running without. Also I didn’t see anyone follow 2 hour rule. They say it’s 2 hours limit, and this is how they control the crowds. Most places we have been have time slots tickets now.
Very Clean , spacious , fun for the kids also the workers are very active in keeping things in place .. I would recommend this place for parties .. my kids left there with big smiley faces wishing they can live there..
Our favorite favorite place ever!!! Our 6 year old has loved it here since they opened a few years ago! We had our sons 6th Birthday here in October and the staff helped decorate, didnt rush us. All of the children had an amazing time!The food is amazing! The popcorn chicken is the bestttttt ever!!!!!! Everytime we go we order 2 orders with fries. The coffee is delicious too, as are the salads.Always kept extremely clean. They run hipaa air purifiers. The owner Cathy is the sweetest person ever!!!! Respectful, kind and understanding! Exactly how a business owner should be!!!Even my husband and I play with our son the entire time we are there because its THAT fun!!! So many things to do, so many toys to play with!Our economy is hurting right now, business is hurting, the weather is cold..take your children to play at this amazing, wonderful play place where a kid can be a kid..and an adult can act like a kid again ❤❤❤❤❤❤❤❤❤
First and foremost the kids had a wonderful time and that’s what matters is making them happy but at the same time I noticed a few things that was a huge concern of mine such as The environment being cold everything they served at the front desk they didn’t serve anything but hot tea, chips, ice cream & little snacks. The place is insanely overpriced on the paper says a different price but when you go inside they’re charging you $20 for two kids and $17 for three children I find that to be a huge rip off because the paper they gave me stated different it says Admission ticket $18 a child and $15 for three or more children that’s not nice. Once you walk inside and see what race is at the front desk then it all makes sense why they charge differently and being stingy to warm up the place for the children... The bathroom water was cold so they’re looking to save money but at the same take more money I wouldn’t bring my kids back again.
I like this place. It is kid-friendly as well as parent-friendly. The place is pretty clean, especially the bathroom (as compared to other indoor playgrounds). Theres clearly separated areas for the play space and the cafe, which means theres clear areas where you can keep your shoes on. The adults get to sit with their laptops, chat, and enjoy a cup of coffee, while the children play to their hearts content. They check for childrens temperature at admission to ensure no child is coming in with a fever. The cafe food was alright. Theadmission price is a bit on the high side, but it is unlimited time once you get there. I think overall it was worth it.
This place is great. The staff is awesome great place for kids to come and play. Very clean. They check all the kids temperatures before they are allowed to go in the play area. So dont bring a sick child in for all our sake. Brooklyn is getting really expensive everywhere so dont complain about prices.
This was a great place to take my 2 year old daughter. Enough of a play area for her without it being so big that I would lose her in it.
I took My my grandbabies here and they loved it then brang someone else here now its a habit to go on weekends..staff is nice and place is so clean and Great play areas!
The place is pretty fun. My toddler LOVES it. And $18 is a good price if you stay a few hours. The food is meh, and theres a $10 credit card minimum which is a pain if you just want another coffee or something small. They provide socks for $1.50 if you forget them, which is pretty great.
Good local place for kids to take.
Just had my daughters 6th birthday party here and everything was amazing. The place is beautiful and clean . The staff was super helpful and hands on . The play area looks small at first glance but once the kids got in it was more than enough space for them. They had great time! The small space actually makes it easier to watch after your child. Loved that the attendants are in the play area to keep extra eyes on them . They also take temperature before letting kids in and that made me feel safer . Overall awesome place for parties or just to let you child play around. Im already recommending it to people. We had a great experience here!!
Pleasant experience for adults and a fun ruckus for this kids. Staff are polite and courteous. Price is very fair especially for the NYC area.The food there is splendid. From what Ive had so far, the bubble tea and milk tea is really good.Only complaint (and this isnt in regards to the staff or the venue itself)would be customers and restrooms: by that I mean the customers can sometimes leave the restrooms very worse for wear. Again, this isnt on the staff as they do their damndest to keep every inch clean. They work very hard. Just be sure to have some Clorox wipes or let the staff aware of a restroom issue, theyll be on it tip-top quick.
Hosted my sons 5th birthday party. Rented out the place on a weeknight. My kids had a great time and the birthday boy enjoyed every minute of it.Everyone is so incredibly nice. Very much helpful. Everything is kept very clean. The staff was very attentive.So happy you guys opened up in bay ridge. Great place for kids and family fun.Most definitely recommend.Thank you again for a great experience. Will be back soon.
Had a blast! The menu is small, but the food was good. Had popcorn chicken and sweet potato fries that I shared with my 3 year old and my husband had chicken Cesar salad. We also had iced Americanos, which were good. They take the kids temp before they can go in the play areas and check for seriously runny noses or signs of a cold, which was awesome.
This place js great wonderful perfect for kids! Its bigger on the inside than it looks, the staff takes the temperature a kids as they walk in, and they are just really nice. We went for a birthday party and it was super well organized and fun!
Had my four year olds birthday party there. Everything was perfect from setup to finish. The party space was roomy and clean (and so was the bathrooms). The catered food from Firefly was delivered quickly and was hot and delicious. The staff was very friendly and attentive to all our needs and even provided takeout boxes for our leftovers. Cathy the owner is simply the best. She took care of us and we really appreciate all her help.The cost of having a private party wasnt inexpensive, but worth it. My wife and I had no regrets. All the kids loved Fairytale Island, from the toddlers to the pre-teens.
There is no better or richer activity center that encourages any level of parent participation from minimal to maximum (if there is such a thing). Its the most sanitary and health conscious play area where temperature of each child is measured before being allowed to play along with sanitizing the toys and humongous ball pit. Also excellent room for birthday parties. Bring your children here and relax while they enjoy endless hours of fun or join in with them and make the experience extra special. Bravo Fairytale Island, Bravo!!!
Just threw my son’s 1st birthday and everything was perfect. Service was great, place was clean, and the staff was extremely friendly and helpful. They allowed me to come in and set up the morning of the party and they cleaned up after. Price was reasonable. Highly recommended and i would definitely throw another event here.
Really nice place to so a party or just to go with the kids
Today was my first time visiting with my 4 year old son. Its perfect place for young ones to play and have fun! Clean, affordable, welcoming and cozy. Very happy with our visit! They check every childs temperature before playing...I loved that!
Had my sons party there tonight and I couldn’t wait to rave about how truly amazing this place is. We booked a private party and Cathy was truly wonderful to work with. This place is so clean and well kept. The children didn’t wanna leave. We used their catering options and the food was absolutely delicious. Thank you Fairytale Island!
Visited last week with my 1 yr old. They open at 10am but staff get in just before few minutes to open the place. And they dont have auto heating system so if you go in early, the place is freezing. The floor and overall area takes awhile before it warms up. I like the concept and $18 for unlimited access for the day is pretty good but I dont see younger children being there for more than an hr at a time. Some pros and cons to the place but Im not sure if I would visit again. Maybe more suitable for older toddlers.
Only downfall is $18 per visit. There is no time limit, the avocado toast taste amazing, lots of things for kids to do such as a sand play area, ball pit area, wall climbing, play kitchen / shopping area, slides, and ride-ons. Good for toddlers And I would say kids up to about 8 years old. They do have a very small party area, good food choices, candy, ice cream is good especially the raspberry chocolate, they have cupcakes and the usual kid food choices. They have Wi-Fi if you need to get some work done while the kids play, extremely clean and they also check every kid for a fever upon arrival to make sure they are not playing around other kids while sick. Staff are extremely nice, courteous, Pleasant, and polite.
Love this place. I like the fact they check to see if the child has a fever before going in cause I hate when parents take the kids out when they are sick, Its crazy to me. I mean they still let in kids with runny nose and coughing but you cant win everything. Does get bust when kids get out of school so earlier the better. If not you will have a lot of big kids mixing with little kids. I havent done the party there little pricey but it would be better for a small kid party not kore than 10. I like that they sell food there to seat and eat but then you have other cheaper restaurants around the area. Little pricey to get it but has a lot of stuff for kids to be entertained.
Good local indoor playground. Been here for a party and play date, our boys enjoyed it. The older one will probably out grow this place in a year or two when he hits 8 yrs old. The is a room for parties, option to be private or open play party. So far its clean and tidy.
This place is amazing! My child can play and be safe while I have coffee with my friends. I love that they take all the childrens temperatures, to make sure no sick little ones spread their germs
I love the playroom and the theme of the place. There’s a lot for the kids to do but one of the workers yelled “calm down” at my daughter when she was frustrated trying to open the door which he monitored. She was excited to see Moana arrive and was anxious to get out of the play area. When I told him not to yell at my daughter he told but she wa screaming. I had to remind him that she was Child and he was the adult. Never received an apology or nothing. This gentleman like most of the staff barely interacted w the people or children especially staff in children’s area. They were like expressionless. If you work w children, your energy has to on full blast. Not on the phone looking extremely bored opening and closing doors or cleaning up We were here for a birthday for a friend. Place is not that big and doesn’t accommodate a big party We had to stand to eat. They birthday roomWas also tight especially for the character who came and had activities planned. Staff needs to work on their customer service
Been there a couple of times already and every time the staff always has a nasty look. My child has autism and they are very quick to react to him and scream at him and he starts to cry and wants to leave. It is a childrens playground you should not be yelling at a child especially if we are paying $18 to be there. Other children are making a mess and not following the rules but still target my child. Very disappointed with the unfriendly staff.
LJ & Maximo couldnt get enough of this place. A must gi to for kids👍👍👍
Great place for the kids… really clean inside and food was surprisingly good. Highly recommend for birthday parties
Great place for young kids. Lots to do and helps burn all that energy. Very safe and reasonably priced. Can get crowded. Food is decent and a variety. Try the chicken wings, so good. Kids loved the ice cream. Expect to stay at least 2 hours.
I gave this place one star today and unfortunately it was because of the cashier. Ive been coming to this place for over 2 years on a regular basis and I was extremely disappointed with the cashiers unprofessional behavior. I ordered food and it took almost an hour to get my fries. I was told by the server that it was due to the stove not working properly. She was extremely professional and courteous so I waited patiently based on her professionalism. She stated that the food was taking longer that expected and I asked if I can cancel because my baby was getting cranky and we had to leave. She told me the cashier said I cant cancel but she asked if I can choose something else. I then went over to the cashier who told me her name was Zicky. She said I was unable to change the order because it was already in the fryer. She said it with such a nasty attitude I was in shock of how an employee can speak to a consumer in that manner and she refused. Thereafter, I tried waiting a few more minutes and again it was delayed and the baby was screaming at this point so I went back to the cashier and told her the delay was due to the stove. She agreed that it was and told me that she cannot assume that I was not willing to wait that long for my food therefore she will not change it. After pleading my case and then demanding a refund she yelled and asked why I didnt ask for the refund in the first place. She never offered that option when I first spoke to her, however, she did it in such an unprofessional manner even the customer next to me was saying how rude she was. I love Fairytale Island and ALWAYS had great experiences with the place as well as that staff and I was disappointed to see someone with that demeanor deal with customers at the front. I understand policies and procedures in businesses, however, the manner in which Zicky communicated it was unacceptable and I would lover to see her reprimanded for her actions.
This place is very clean and cute! Their ice cream is kosher and delicious. A lot of entertainments for the children. My wife is pregnant, this is the best place for us to hang out with our kids.
Great place for kids. Was too crowded on Presidents day, but thats to be expected. Nonetheless, staff was extremely helpful and quick to clean up any mess kids created. Now want to come back on regular weekend.
First time with a group of friends. We arranged a play date and this is one of the best places for the kids and moms. It is big enough for the kids to burn their energy before dinner and bed time. The birthday party room looks so cute... omg... love it.
Update: The service has definitely improved over the past few months. The place is very clean and the food is good. My kid and I are morning people so we usually show up a few minutes before they open which is 10 AM and they havent been late and always open before 10 AM. Glad they learned from their mistake and understand opening and close the hours indicated are important.
Great place nicely equipped. .complaint is the heat.. ac is barely running..the thermostat was on 80 F which is uncomfortable for kids who are running. Let me correct myself as to owner response We did see an ac at 68 was on and it was the only one working ( by the sand box ) and 2 closer to play kitchen and megablocks play areas..non were actually ON along the ball pit. .. thank you
Went for their great review. Here’s one. My sons foot got stuck in this place today on meta platform with rectangle openings past the steps to the sand playpen area. Staff looked the other way, ignoring until my wife voiced herself to at least get ice! Ice! Forget about the need for medical attention. Not only that, several kids were completely out of control and knocked my son off of his feet, and yet no action was taken. Maybe understaffed, but the place was a complete mess, disaster, plainly stated - a zoo. If you don’t believe me please reply to the post I will show images of the injuries and medical report from CITYMD and referral to emergency room.
Lots of stuff for kids to do and there they sell food which was great because when my child was hungry, I could get something to eat. They had fast food like french fries and others stuff. Pretty good and no time limit.. just a one time fee of $18 dollars
This is absolutely one of the best places for children.
Changing hours every day to different hours they don’t have a steady schedule MY kids wantplay all day on weekends and they close at 6 pm some days they close at 1:30 pm and some days they never open the owner claims to just make excuses saying they’re doing maintenance which are basically all lies!!! I think they don’t want to hire more staff and they close when the business is slow and go to there google account and just change their hours — ADVICE TO THE OWNER HIRE A PERSON DONT BE CHEAP WHO WILL TAKE CARE OF YOUR BUSINESS ALL DAY SO YOU DONT HAVE KEEP CHANGING HOURS and MAKING EXCUSES!!!
So this place has a lot of policies and for a place like this most of them are common, like no outside food or drinks. So I go to this place today and pay $40 on my credit card to get in. After about an hour my kids are thirsty so I go to buy 2 waters and a coffee for a total of about $5. I go to pay and Im told there is a $10 minimum for all purchases. So now I just spent $40 and I cant leave my kids, to get cash and cant take them out to get water bc then I have to pay $40 to get back in.So basically they trapped me to make me spend $10 minimum. It wasnt until I wrote on their Facebook wall about this incident that the manager approches me ( an hour later) with a cup of water and says I just read you Facebook post you may not have been here before bit that is our policyI politely reject the water (because it was just in an open cup and I didnt know where it came from) and said that I have been here and even spent $800 to have a birthday party there. And while I understand the policy I have already spend over the $10 they are asking with my ticket it.Long story long, if you go here bring cash, but TBH unless your kids a toddler there are safer and much better places to go.
18 dollars. Didnt honor the online ad for 14 dollar entry plus free ice cream. Other than that, the food is not kid friendly unless your 1 year old eat avocado toast with poached eggs or chicken salad or paninis. Its not a big place. Store front setting. Employees are nice. And they are constatntly cleaning. So thats a plus. Other than that feed your kids before going.
My goodness the bathrooms in this place is worse than the public restroom at McDonald’s !!!!! The smell the urine all over the toilets the soup bottles filled up with water!! Horrible!!!! For $18 an entrance fee you need to clean those bathrooms!!! Escpecially where kids go into!! Will not be returning !!!!Reply to owner“We do 4-5 checks a day on the bathroom” if you do those checks we were there for about 3 hours Saturday and those bathrooms looked like they haven’t been touched in weeks! I wish I took pictures.And no one changed the soup bottles filled with water .. I highly doubt any parent would allow their children ages 1-5 to play with soup bottles and I highley doubt kids at age know how to open them they’d be there for quit a while if they tired to.
My 1-year old daughter broke out with a cold sore on her lip after playing under the balls in the ball pit. Parents take caution.
Great fun place for kids. Lots of things to do. Not much food choices but its decent. Good seating area for parents to chill and talk if you dont have to follow your kids around.
Cute concept and friendly staff, but not enough open space. Essentially one continuous jungle gym with bounce elements and a small room with a few Fisher Price shopping carts and accessories. Not worth the $18 admission price.
For $18 a kid you would expect a lot more. Its extremely small and extremely dirty. The pillows and seating is disgusting. I can guarantee you they havent washed those pillows since they first opened. Why wouldnt they wash or swap out the seating covers and pillows they have there? They have this swing with blue cushion and its so gross!!! You can see the dirt that has accumulated from over the years. Its a shame its the only place in bay ridge that offers an indoor playground
My daughters love this place. It is clean. The staff are nice. My brother hosted a birthday party for his daughter there. The price is fair and nothing to worry. Everything was taking care off by them.
The owner Cathy is a true passionate genuine caring person/business woman. This place is amazing for the little ones, (and for those who are kids at heart ermm like me lol) the food is also very tasty, weve tried everything and love it but our usual are the fries and popcorn chicken!! Try them, 8 promise you cant just eat 1! 😉
This place is a great place for kids to enjoy themselves and have fun, especially during birthday parties. In addition, it is very clean and has a great cafe and playground, which is worth the money. I strongly recommend this place to anyone.
Great indoor play space for kids, my toddler loved it. Can easily spend 2 hours there. Staff was nice and courteous. Thank you
Coins: They don’t let you even hide from the rain with your kids if the place is booked for a private party.You are not allowed without socks but they gladly sell you socksThere is a strong mold smellPros: cleanThe toys are mostly in a good shapewish they had hour admission
It’s a very good place, the only thing they don’t have more options for food or juice
Think of a cool indoor playground for kids, cotton candy and a ball pit. My kiddo was invited to a party here and she definitely had a good time as did all of the other children.
This is far best place we’ve been to. It is cleanAnd has so many different toys and activitiesMy son could be there all day
My son was waiting all day to go here to play. The hours said they close at 8pm. When we arrived @5:05 pm. we were told they were closing in 25 minutes for a party....... Now my 3 yo old is so excited to get there I asked ok can he play till you close? I was told in a very nasty manor it was $10 dollars for the 20 minutes. I drove 10 miles to get there and I think such things as a closing time change should be posted on the internet.NO STARS IF IT COULD BE DONE
This place is truly AMAZING!!!! Today was my first time bringing my daughter and it was truly magical,everything was very clean the food though limited was delicious. Staff was friendly and relaxed environment warm and inviting, a PERFECT day out!
The cleanliness of this place deserves a 5 star! This place is a bit pricer than the other indoor playgrounds I’ve been to, but my daughter loves it so I guess I’ll be coming back here soon :)
Very enterataining place for toddlers. Place was busy, but enough space for kids to play at. A lot of activities for ages 1 to 5 years old.I did not like that some kids eat in play area.
Parents.. please keep your kids belongings in a stroller. We went there on a rainy day and when we were about to leave i realized that another parent mistakingly took out pair of shoes instead of his/her child (ours was placed far on the opposite side from another identical pair of rain boots). So we ended up leaving barefoot. I understand FI is not responsible for lost items (even though ours was NOT lost), but they were too busy with upcoming party to bother with any type of accomodation/concern
My two year old loves this place lol.
They check for temperature and the stuff is responsive to anyones needs. Theres so much fun for the kids. My Goddaughter had so much 😁😁😁😁
Great fun place to let kids loose! Love that they check kids temperature before granting them entry to make sure they are not sick and contagious! If they have a fever they are not allowed in!
Me and my children always go here, its very fun for toddlers
Thank you.. the place is clean, the staff was nice. This is my third visit and I have seen the place crowded, not so busy and totally empty and in all cases it was a nice experience. The place is cozy and my child enjoys
We were invited to a private party here. It is a beautiful venue and children had so much fun. Will bring my daughter back for open play.
Clean. Has wifi and coffee, food.. ice cream. Really great place. Great play date meeting place my boys.. and a place for friends to get together while their kids play.
My daughter loves to came here but the only thing that I dont like is that they let big kids to go in. And they play rough. So I think is not too safe for little ones.
Tons of things for the kids to do. Kids get to interact with other kids. However, weekends are super packed and can get crazy. But overall great play place.
Morning time it’s the best ,everything organized,after 4pm it’s disaster,especially in the kitchen Room ,and at 5:30 they closed kitchen,what is not fare ,because they working until 7pm ,not good at all (
Great time with my daughter
Great place and very honest. They found my son’s shirt when I called and asked if it was still there. Whew! Thank you for holding lost items. A+++
Took my 4 and 2 yr old daughters. The place is clean, kids had fun for nearly 2 hours and didnt want to leave.
Many attractions for children of different ages, this is good, but very dirty, doors and floors are dirty, something is scattered all over the territory
My grandson loves the ball pit. We spent 3 hours there and he made friends. Very clean play space.
Took my grandsons here, they were very excited and had an amazing time. Couldnt keep with them, good thing they have a cafe. Will be back soon
My son loves this playground. Perfect for parents and children. Very clean and friendly staffs.
Cool sand pit kids of all.ages. monitoring staff was a bit rude. Shouted orders to adults in the space while they clicked on their phones...
Did not know this place was in Brooklyn, trying to find things for my granddaughter to do in Brooklyn. Came and my granddaughter had a wonderful day. Thanks you for me because I did not have to get on the train
Theres lots of room to play and a terrific little cafe to grab a bite to eat. I love how they check the childrens temperature before allowing entrance to stop the passing of illnesses.
Very clean place ..great for toddlers to burn their energy ..staff is attentive and very friendly...the only negative thing to say is air conditioning which was turned off and only one unit was working..
Overcrowded 1to3 yrs old kids werent safe playing with the older kids,they sprayed smth that smelled really bad ,the young lady who works there closing the doors of the cars with her feet,parents pushing toys with their feet ,music very loud most important the price compare to the space is tooooo high
Took my son there. Wow cant believe how dirty this place is. Poor customer service as well. Will never return!
Lovely place for kids to spend time to play. Neat and clean; food is also good.
Nice place, I went there with my brother
Great place for kids ages 1-5, got food as well. Neat and clean. Staff is helpful as well.
Awesome place for children 1-5. Highly recommend it. Check their facebook page to see open play hours on weekends.
I give this place 10 stars ...staff was very nice and friendly. the play area was very clean.my little one had a blast
Great place to bring your kids. Clean and safe. And you can sit and relax
Awesome spot for kids to explore and get energy out. They got trampoline, slides, play room, ball pit, sand box... you name it
Bright, cute and clean playground. Been here for a few times, my 3 children dont want to go home every time!
Cute little place in the ❤ of bayridge there is a area where you can watch your children and have some tea while the children play
Nice kids place, yummy food, in rainy /snowy days the reception floor little bit messy and tricky going from playing to bathroom, you know, wet to go in socks, or annoying put on and off shoes, (blue prints mistake) but other than that, nice place
Beautiful Indoor Playground! My 2 year old daughter loves going there every week.
Well it’s an Amazing place for Kids but when the place is packed its Just crazy I think they should rearrange a bit Also something that Made me Furious was that a Grown Adult had been Yelling at my sisters On how They had Kicked his Daughter on purpose which Wasn’t the Deal and had waited until I sat down to yell at them I had shown him a video of what really happened then proceeded on letting his Daughter hit and Throw Balls at other kids
My kids had fun .... But the staff got attitudes ...and take forever to get your food order ready
It is very old place. Needs some updates
We love this place. If your kid is under 7, they will love it too.
Attentive and personable staff. Beautiful play space. Good options for quick bite. Reasonably priced. 4 year old loved it.
Excellent food, specially popcorn chicken, staff are very nice.Amazing playground, my nephew have so much fun in there
My child loves it. Food isnt what I like. And they need to watch it, its starting to fall apart. But very clean.
Loved this place for an indoor play space for young kids, and the more kids you bring the cheaper it is to get in.
I was at the cafe enjoying my favorite avocado toast. will recommend to all my friends and family to this amazing cafe and indoor playground
My babies are lovin here
Awesome place to bring children to play , so much for them to do and play with, theyll be napping on the way home !
This place is amazing! Great place for kids when its raining and you cant go to the park.
Clean and perfect for kids, only 18bux per kid, and the popcorn chicken is excellent.
Had a party at fairytale island. Staff were very friendly, place was very clean, definitely a great place for little ones to burn their energy.
My girls and I love this place really clean and they have so much fun everytime we go 🥰
Wonderful place for my sons second birthday. Excellent service, very helpful and attentive.
Their taking a quick temp of all kids entering. Smart! Ounce if prevention goes a long way.
My son really enjoyed the place.GREAT STAFF.small place.
This place has so many activities for kids!! my sons loved and doesnt want to leave!
Amazing place for kids..just the play area was a little on the cold side
Very clean, very safe and fun. Great friendly staff. Prices are ridiculous though.
My nephew have so much fun in the little shopping center, love the ice cream and smoothie
Parents can relax and drink coffee while the little ones play under the watchful eye of several staff members.
At $18 its not cheap but it is very good. The facility is first class, variety and very well built.
My kids van spend there the whole day... such a fun clean and educational place for kids
Nice. parents can sit at Cafe and chill while kids have fun
Clean and staff are friendly, my grandson loved it. Will visit again for sure!!
Nice place....18 dollars per child...parents free..
Fairy tale land show how they take of ur kids and also good food and kids have lot of fun
Great place for kids to have fun and utilize excess of energy!
To small dirty and way to many people they really dont respect the virus protocols
Found this great place in the rainy day, my son love to play in the sandbox, will check the weekend hours and come back again
I want to give this place 6 stars. My kids really loved it.
My niece really enjoyed herself today... We will come back and visit again
The staff is very responsible. Need better ventilation for their kitchen.
Very good ,very clean and very nice person. We love this place.
Crowded and a tight location, but a great place for the kids.
The food sucks, But great place for the kids
Looove this place and love that they tale temperatures of the kids
Great place to tire the kids out with no fighting.
Super cute my 2 year old loved it
Very nice place, the kids love it
Fun and clean place! Love going there!
Very clean playspace. My sons love it.
Nice playground!
Spacious play area, friendly staff.
Clean, friendly. My new spot to let my kids burn energy
Kids had a lot of fun here.
I love the place !! Big space !
My son is 2 and loves this place.
My daugther loves the place great staff
Good
Very clean and lot to do for kids
My son enjoys this place so much
Just dont come on busy day, its too crazy
A Great Place For The kids
Grands JUST LOVE THIS PLACE!!!
Pricey for the amount of space available
Amazing indoor playground
My son loves this place.
Good place to visit with kids
Total reviews rating 4.3
199 Reviews for Fairytale Island 2023:
Review №1
2022-02-22Its a medium-sized establishment split into 2 things. A cafe and a play area. The cafe area is spacious and bright.The toys could use a little love. A little revamping. There is a sand type pit. A ball pit. Slide, trampoline, and a little back room with more domesticated toys like kitchens and such. Its $20 with a 2-hour limit. More than enough time to tire the tyke out. The ladies wear masks and take your temperature. All in if you dont expect to walk into a Fairytale or Island, you enjoy it because your kid is.I take my 18-month-old and stay close to her. She enjoys it as much as the older kids. As expected, the older kids are running rampant, and I do not expect them to stop or slow down in the middle of exactly what they are supposed to be doing.....playing. So stick close to babies 3 and younger. It goes upto 7 years old I believe. Dont quote me on that...but all else, you can.
Review №2
2022-01-21Excellent for toddlers! Clean, fun, not too big, not too small. Great party space and fantastic staff. Im beyond glad we had my sons third birthday here.
Review №3
2022-01-23$20 for 2 hours per kid.$17 per 2 hours per kid with 3 or more kids 8 and younger.$2.50 per ice cream scoop. Ice cream is good quality and refreshing in the heated indoor stale air.The playground itself is good. Plenty of things for kids to do. If you have multiple kids of similar age they will not be bored here. They also have a party room to reserve for birthdays ect. Well worth it when its too cold to go to the park which this winter seems to be everyday. Enjoy.
Review №4
2022-02-26Overall nice place my 1 year old loved it seeing all the toys n balls on the floor due to the pandemic he hasnt witnessed kids hid age and Im surprised he handled it well being around people. I hade fun as well
Review №5
2021-05-30My kid loves this spot but unfortunately, they seem to not care AT ALL about COVID / safety / capacity / social-distancing protocols. Luckily my family and I are all vaccinated so I felt reasonably safe being there, but I would be loathe to recommend it for anyone in a high-risk category.When we were there, there was a birthday party of about 10 - 15 kids all wearing no masks (between the ages of 3-8 it looked like), and the place was FULL. I made sure to sanitize my childs hands every few minutes.The toys and amenities are pretty clean and seem to be in good shape.
Review №6
2022-05-10I like this place a lot but more importantly my child loves this place. there are different sections with lots to do and play with.The only reason I don’t give it a perfect 5 is for two reasons: 1) General cleanliness is good but could be slightly better, you find trash in the ball pit at times.2) I wish there was some kind of age limit, or capacity limit or maybe even certain times of the day that are age exclusive. The only thing that puts me off coming back at times is the fact this place can fill up like Grand Central Station with seemingly no cap on numbers. It feels almost dangerous when it’s packed in such a confined space and on these structures. But most of all there are BIG kids crashing and rumbling in. Even on week days at off times when they should be in school there’s huge kids who look around 7-12 years old slamming around the place around our small infants. In the worst cases even trying to bully our small children. My son has been bullied here more than twice by much older kids, forcing me to intervene. I know this falls back on the parents themselves but at the same time I’d love for my two year old to mix with kids around the same age and to not have to worry about this issue.
Review №7
2022-05-10My daughters new favorite place. Love it. So comfortable and safe. Staff is so pleasant. Place is very clean. 👍
Review №8
2022-01-25Really nice place . My 2 year old had an amazing time . The only reason I’m giving it a 3 star is because they don’t take Covid guidelines serious . Most of the parents didn’t have a mask on . Woman had strollers inside the play area . I think strollers should be kept out of the play area . It was super crowded as well . I think they should allow a certain amount of people .
Review №9
2022-03-30The place needs to shut down for a day for a good scrub. Everything is covered in dirt or ripped. The kids play kitchens were all barren with no play food. My kid did find some food and toys in the ball pit (so dangerous!). Bathroom had no soap. Food is overpriced. The cheap attendant also charged 0.05¢ for a spoon. Will not be going back again.
Review №10
2022-03-14The place itself is beautiful....That said there were many unforgivable issues...The first is there were simply toooo many people!!!While I understand there is no longer a mask mandate, whether its for COVID or just pain safety, there were well over 100 people there and it was simply beyond fire/occupancy code as well as common sense.Additionally, there were absolutely NO staff in the general play area.....Anarchy prevailed with sandbox contents being thrown and left throughout the entire facility......In most indoor playgrounds we have been to there us staff that will consistently restore imaginative play areas throughout the day allowing kids to feel safe, comfortable and respected....What made this worse it that when we went to leave at 5:30 there was NO one at the desk to share our perspective with...This facility with 25-30 kids at a time and proper cleaning intervals would truly be an awesome thing.......its up to the management to take heed and not greed......We truly hope they will...