In-store shopping
Yes
Family Dollar in Rochester
Categories
Location on the map
Rochester, Monroe County, New York, US
Service options
Delivery
No
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
SNAP/EBT
Yes
Phone: +1 585-510-2288
Site: https://www.familydollar.com/loc...
Site: https://www.familydollar.com/loc...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
Family Dollar in other cities:
Comments (38)
I got a few odds and ends here. Wasnt overly impressed with the staff. Had I not needed to get some basic items in a small window of time I had I most definitely would have gone to another store. My reason for 2 stars is bcuz I thought the store was well stocked and clean. I believe it just opened within the last 10 -12 months.
Want to go quick and cheap shopping? Family Dollar is the place for the people like you. This location of Family Dollar is in a very convenient environment. Not just that, the workers and employees inside the store is so humble and friendly. Really enjoyed my time there. Just looking around the vast amount of products, varying from mere chocolates and cup noodles all the way to kitchenware and clothings. And another very helpful and convenient thing is that these items are so cheap. Unlike many other stores. In the end, I would like to conclude this review with a huge thumbs up and a 4 out of 5 stars. And I suggest this store for a person who is going cheap with everyday items. Thank you.
Never have no problems there..Staff is cool...I always find nice things in there..Live in the neighborhood very CONVENIENT.
Sometimes understaffed or associates are talking to each other instead of working but overall friendly.
Needs to be more customer service oriented. One thing if a customer has a attitude with you a whole nother story if you give customer artitude 1st and mock them. Witnessed that today. Society is sad
The staff members are freaking Terrible!! They all should be FIREDDDDDD! Like did your mama teach you manners buddy!! 😊
Customer service is absolutely terrible!!!The cashiers always have a bad attitudeIf I could rated it no stars I would
I just called to see there holiday time and the lady that answered was very rude
Nice staff clean store but a lot of stuffs prices not marked on shelf oritem and in bad need of restocking.
Some price are good and its close to where I live..
Did a little shopping to clean and wash clothes and its closer to where I live
It was great, the night supervisor was very friendly help me find a few items I will be visiting again soon
They had fans!!!!!! limited other stuff but I went for a fan so Im happy
Usely they have what Im looking for, but today my choice were limited, but I did get what I need. In and out in a matter of minutes.
Its was clean store and need to get some Lysol spray in stock.
Really only have one person at the register they really don’t do anything 😂😂😂😂
Very friendly employees
Love the staff at new family dollar on Dewey.. They so sweet!
Goof
Clean store. Always have items in stock. Polite workers
DON’T WASTE YOUR TIME HERE WORST CUSTOMER SERVICE
Staff was friendly and helpful.
New, clean store. Helpful associates.
In and out. Always easy
Brand new nice & affordable
It was good
Good store and friendly people
Nice place, friendly staff, wish you all the best
Total reviews rating 3.9
38 Reviews for Family Dollar 2023:
Review №1
2022-02-22Need more Cashiers and someone to clean that filth outside of the store,I see why I rather go to another family dollars 👎👎👎👎👎👎
Review №2
2022-03-01Went here tonight to buy pull ups and wipes for my granddaughter and wipes said they were $5.00 but the casher insisted they were $6.80 plus the tax 7.85 a manager was call and the management didnt even want to talk to me I had to ask her to directly speak to me. Asked her to please confirm the price and she node her head as if she was going to check and she never came back I was removed from the line and I had to go take a picture of the item and then go back to the line. No one cared or apologize spent almost $40 there wasnt greated or treated with any dignity. I will never return to this family dollar.
Review №3
2021-12-29Family Dollar usually has everything I need. I dont get a lot of groceries there, but those little tiny things that I need here and there they usually have them. Its a good quick stop instead of having to go to a corner grocery store or or something of that nature.
Review №4
2021-11-22Always very nice when I walk in this store within the chain very neat and everyone is professional as a CS trainer it is a breath of fresh air... typical issues with this chain no cash back hard to maneuver and find things but these employees are a breath of fresh air and whatever they get paid is not enough hazard pay for ground level CS is a must good job girls you made ot easier for me to find what I needed today
Review №5
2021-05-10Terrible customer service. cashiers are very rude. ive maybe dealt with one that didnt have a sour attitude. shelves are always empty, and everything is a mess. if there is a line to the back the workers continue to do other tasks, and often times are on their phones. cashiers use their phones in between customers which slows down the line. unprofessional. a 5 minute trip is usually turned into 20 minutes and 8/10 times i have a problem at the register. id rather make the trip to buffalo road.
Review №6
2021-07-23Be sure to check your charge before you leave the store!Today I went to the store and i give the casher 20 dollars and she gave me 5 dollars back. Im in the middle of the street realizing thats not the right amount that she shouldve gave me because the things I bought were only 4 dollars, anyways I go back they made me wait for 30 mins just to count the money and then I told her Im in a hurry and they were like she is almost do doing what ? And then they said they had to check the cams and stuff so I just left.
Review №7
2021-07-09The cashier was a gentleman he was extremely well Im trying and the store was clean but they had no diapers and a lot of other stuff they didnt have so it was kind of empty
Review №8
2021-10-24BE VERY CAREFUL THIS PLACE IS AWFUL. IT SELLS STUFFS WITHOUT QUALITY AND THEN YOU CANNOT RETURN THEM.
Review №9
2019-03-05The cashier was talking very loudly that my experience was awful to be honest. When I walked in not one associate welcomed me to family Dollar instead the cashier was threatening the other one, although playful it was loud and inappropriate for a place of business. However, a young lady that seemed to be the Manager finally said to her that she was being too loud and unprofessional while customers were present. It was after 20 minutes into my experience but she did quiet down.Finally, the store was nice and clean, I will visit again however there should be a little professional development training for the staff.
Review №10
2020-12-08Customers are rude, but staff is very nice. I have stage 4 lung cancer and only put the mask over my mouth because I cant breath. Ignorant silver back customer called the cops