Family Dollar in Rochester

Review №1

2022-04-22

I shop here often when I am in the neighborhood. The store isnt sparkling clean or anything, but when I go they are well-stocked (for the most part) and usually have what I need. The evening cashier thats there when I go in on Saturday nights is always nice to me and is friendly with all of his Customers. As a former cashier, I know its a thankless job, and he is doing a wonderful job and keeps a positive attitude! :)

Review №2

2021-03-08

The sales person scanned twice some of my items. This is happening everyday more in rochester. This is insane. Cant be happening that high level of corruption, this is taking out of control. They are doing it in all stores...

Review №3

2019-09-18

They place is so disorganized a person can barely find things. Clothes, bras and panties thrown in big bins with inability to sort sizes. Shoes are all over, toys in the aisles, dirty floors, shelves and counters. Customer service is below average, always forgetting to take security tags off. Go in there with my Bling Bag for Paparazzi dressed as a grandmother, no response of leaving my purse. Which by the way is my Bling Bag. Go in dressed to do business as a Paparazzi Sister and I basically get called a thief. Double standards and hypocrisy is definitely not good customer service.

Review №4

2017-06-16

A good store as associates are pleasantly nice, but it is imperative to check receipt for accurate pricing. Family Dollar, when actually paying price during check-out, can be higher than what was actually shown at item display. This this the THIRD time i have caught a them trying to gyp me at the 630 W Ridge Road Rochester, NY location. Their stupid excuse has always been the same. The sale price was never taken down yet. Oh yea, sure, I will then politely reply. Then please show correct price! How many poor people are too busy and do not feel like the hassle of waiting in line to get a refund? The difference in this illegitimate revenue racket can really add up if enough of these convenient mistakes keep continuing at Family Dollar, 630 West Ridge Road, Rochester New York 14615.

Review №5

2019-09-03

Make sure you check the actual prices on everything. The past few times Ive gone and grabbed something, by the time it gets to the register it is a different price. They alwas say oh its in the wrong place, even if the entire display is marked a certain price. And they will not honor the advertised price. Gave few chances but turned off.

Review №6

2019-02-17

Its family dollar. Its great.. I mean cmon. I would reccomend purchasing pregnancy tests at someplace with a slightly higher cost though.. I mean you want to know, you want to know.. Also. Dont get condoms at the. Krispy chicken at the corner.. They only have Magnums.. Like Wtf am I going to do with that? Im white..

Review №7

2018-11-27

Exterior of the store and plaza are very run down and a turn off. However, clerk was very friendly and helpful. Store had a lot to choose from and well stocked.

Review №8

2019-03-12

Recieved the absolute worst customer service ever. Both employees were very unprofessional and rude displaying the most terrible attitude I have ever seen. These two girls who worked on 3/8/19 @ 9:30pm should be fired.

Review №9

2018-10-10

Staff was friendly enough but the store was pretty dirty inside and out..selection of seasonal items is terrible..

Review №10

2019-03-26

Cool store nice people Marlins and a her employers all are wonderful helpful people