In-store shopping
Yes
Family Dollar in Watertown
Categories
Location on the map
Watertown, Jefferson County, New York, US
Service options
Delivery
No
Health and safety
Mask required
Yes
Staff wear masks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
SNAP/EBT
Yes
Phone: +1 315-221-7063
Site: https://www.familydollar.com/loc...
Site: https://www.familydollar.com/loc...
Opening hours
- Monday:8AM–10PM
- Tuesday:8AM–10PM
- Wednesday:8AM–10PM
- Thursday:8AM–10PM
- Friday:8AM–10PM
- Saturday:8AM–10PM
- Sunday:8AM–10PM
Family Dollar in other cities:
Comments (78)
Ive literally been waited on and tested it: will this customer service associate cash me out without a single word? Yup!!! They certainly will. No have a nice day, did you find everything okay, etc. But I havent been back since the last time I was there, the cash out process IS a JOKE, and not a good one. You WILL stand there 5-15 minutes waiting for an employee to be ready to cash you out. Ive contemplated leaving my basket right in line and leaving before this incident.Someones always counting down their drawer, waiting on a manager to open the safe, put a code in, etc. 2 months ago I among a crowd, literally stood there while 2 girls behind the counter chatted it up complaining about another employee that wasnt there. They saw the growing line while the older male cashier waited on everyone, they waited for him to put his code in. While one was going off the clock. They were rude and I made it clear he needs to clean house starting with those younger female cashiers. They just smirked to each other. He made a bland excuse for them. Havent been back, wont go back, not even to break a bill for the laundry mat around the corner... I will drive past it, through the square or down arsenal on a weekday afternoon, before Ill ever go there again.
Definitely the place to go when everyone else is out of something your looking for. Friendly staff and decent prices, what else do you need?
Manager. Zack is calling Crossmans Towing and Taking a kickback on the tow jobs. He texts the towing company to grab peoples vehicles if they do not come into family dollar. He is making 100s of dollars a week on just the tow jobs on top of his pay from Family Dollar Inc!! You should find better Management at your stores!!!
Sometimes its nice to have some place to go get stuff without having to go out to Walmart and Target.
They have a good selection best bet is checking the deals out
Staff and shopping are excellent .very good experience.
Chain store. Many people live and work in the area so its nice for them to have a place to shop within walking distance. They have a limited selection but its good for a quick trip.
Friendly staff. But did not have either item in stock I was looking for. I did how ever find other items I was not looking for. Bonus!
I love going in there for theyre pretty friendly and affordable lol and just a nice location!!! Easy to get to!!
Shannon gave me the best service. I always feel welcomed and like family when i come there. Thank u very much family dollars
Manager, Zack, is something else. He is rude. He should be fired. Ill never shop at this location again because of him. He should be fired and transferred to Siberia. Bad Experience!!
I used to shop at this store daily but manager Zack or whoever, he is rude. I will go to dollar general they treat me better for sure!!
The guy that runs this store does a great job. Big service for the walking community.
This is my go to store to grab little things I need between regular shopping trips to the grocery store, mall, etc. Easy in and out.
Shay is the best there is. So Friendly and on top of everything
Its a great place to shop and the people are really friendly that work there.
Has what I need for a fair price; friendly associates, especially Shannon who always greets me with a smile and friendly countenance
Awesome little store, great customer service , everything is easy to find
Its conveniently located but a hole in the wall. It needs major renovating. We had a major rain storm and you could still see where it flooded inside.
I go every day. The procedure are affordable and the staff are so kind. Never to busy.
Friendly staff and amazing and courteous customer service i am a regular customer
Awesome custo service friendly and courteous good emyees
Great store to get different variety of stuff and great prices!
Great store to get some quick last minute things
Very nice and the people are very helpful.
This is a good place to get what you need for a good price
Friendly and hard working staff. Always a smile and genuinely care about you
I like this store because its a in expensive store to shop at.
Great staff and a good management team. Never had an issue here.
Good dollar store.
Wide Variety of Products!! but they really need more cashiers... Check Out is very slow do to this....
Love this place everyone always where I get my shirts well this is the place
Thay dont accept only certain credit cards. My card is a Mastercard..🤔🤔
I can typically find alot of what i need here (cafe bustello) and the staff is friendly.
Staff is very helpful and curtious
Its a dollar store.. lots of random items
Very easy to find what you need in the store
Everyone is rude at location. Ill shop at Dollar General. Needs a house cleaning from upper management down to clerks!! For Sure
Staff is super nice and helpful.
NO PUBLIC RESTROOM, WOULD NOT LET ME USE IT AND I HAD DIARHEA, HOW RUDE !
They are good and prices are good
Always friendly and great merchandise.
Good and friendly staff.
Very convenient and very helpful customer service
Lots of stuff cant find in a lot of places.Affordable
I work here. Lol not a bad place
Clean store lots of variety employees slow
Its a good place to shop.
Very. Nice
Friendly, helpful, and great customer service
Great store good people
Fast friendly place to shop.
Really convenient for me
Exactly what u expect
Disgusting, unclean, and rude unprofessional staff! !
Polite people good variety.
Cant take carts to car!
Very friendly and helpful
Basic essentials for less.
Nice
Clean
Kris was the best
Fair prices
Good
Plentyfull
Great place
This place sucks
Dirty store
Total reviews rating 4
78 Reviews for Family Dollar 2023:
Review №1
2022-01-08Angel and Penny worked together as a team to make me feel like a valued customerIm huge on the coupons and when I see a great deal well....They took the time to address a discount that I was expecting without any sort of exasperation, in a flawless hassle free waykeeping not just me but the other customers waiting in line content!Kudos
Review №2
2022-03-19Corporate needs to evaluate their poor choice of employees at this store. They were very hostile and intimidating to a person they thought was a thief their words not mine. It was a case of mistaken identity and they threw out a good customer. I think this person should sue for the embarrassment they caused…I have the videos of what went down and this person will win. Family Dollar rt 11 Watertown NY. EMPLOYEE AND MANAGER SHOULD BE FIRED
Review №3
2022-04-23Since the part of Watertown no longer has a grocery store. This Family dollar store. Stepped up and has filled in the gap. We are grateful every day!
Review №4
2021-12-09I had a gift card and cash to spend Plus snap benefits. It was a chore for the cashier because she ended up having to cash everything one by one item out twice because the gift card was malfunctioning. But she was very good natured about it smiling and talking to me the whole time which made the whole incident more enjoyable.
Review №5
2017-05-10DONT SHOP THERE!! IF YOU PARK IN THE PARKING LOT THEY HAVE PEOPLE WAITING TO TOW YOUR CAR!! IF you see these two DB sitting in the parking lot better watch out. They make you pay them $25 cash to take their stuff off of your car.
Review №6
2022-01-13Great staff, clean store, plenty of what we needed.
Review №7
2021-03-19The night manager (w shaved hair & lady w gray hair/glasses at register) gave wonderful customer service. We had a question on a product and they really went out of their way to help us, we will return thanks!
Review №8
2020-07-25So I went to grab a few things I needed from family dollar last night and the manager of the store actually rang up my purchase. Really nice guy, always friendly with families and their children. The defining factor for me when it came to his personal character assessment...lol, was when he rang me up for the same item twice. I immediately noticed something was off about the price and said as much. He disagreed. So I then went just outside the front door to check my receipt and my items. Sure enough there was an item he charged me twice for. I went back in and brought it too his attention. He politely requested that I give him a moment to go check the cameras so that he could confirm this. I instantly wanted to take offence, thinking really man, you think Im gonna try and rip you off for 3$....! At the same time I realized that its clearly a part of protocol for him to check. A moment later he came back and refunded my money without question and a warm smile. This is how things should always be handled. This man exorcised appropriate conduct in handling the situation. I can appreciate that and am thankful for his efforts.
Review №9
2021-02-11Unfortunately, I have to say how disrespectful The employees were today. They made my sister leave her bag up in the front on the store while two other people clearly had bags larger and as larger as hers walking around. We felt very discriminated against.
Review №10
2020-07-10Another very nice trip to my downtown family dollar this Friday.my wife found everything that she needed with ease ,as usually.the manager Jamie is a nice respected man and does his job profsion aly.I have to give them a five-star based on the managers performance and friendliness of the staff. Which all were in guidelines of the corona 19 rules..