Fantastic Carpet Cleaning NYC in Ridgewood
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Ridgewood, Queens County, New York, US
Site: https://www.fantasticcarpetclean...
- Monday:8AM–8PM
- Tuesday:8AM–8PM
- Wednesday:8AM–8PM
- Thursday:8AM–8PM
- Friday:8AM–8PM
- Saturday:8AM–8PM
- Sunday:8AM–8PM
After our basement flooded we needed to hire someone to clean our area rugs. They picked them up on 9/2/21 for Shampoo, sanitize and deodorize. Fast forward to a month later and the rugs were delivered stinking of mold. They took the rugs back but I struggled to get a hold of anyone there. Finally, out of frustration, I wound up posting this review (except different) with a one star rating, but am now changing it because I received the rugs today and they were very clean and the color was restored. The owner also gave us a discount on our order, which made us happy. Thank you guys for pulling through and making this happen.
Very professional, they came to pick up three area rugs after our basement was flooded by Ida and the rugs were soaked. They moved them out of our basement in a very efficient matter. We were highly impressed with their work especially during an emergency like this. Highly recommend using Fantastic Cleaning, we live in the Ridgewood/Bushwick area.
Professional carpet cleaning company with a heart. It was an absolute pleasure to work with Geri and Eva in finding the best service for rug cleaning and repair. Would recommend to anyone looking for spotless cleaning and professional handling of their expensive rugs. Good value for money!!
I must admit, the stain on my carpet was bad and I doubted that it would be removed successfully. After washing the area rug and then a color restoration, you can no longer see the stain. I’m impressed! I’ll also continue using this company for all my carpet cleaning. Geni and Jurgen were excellent!
We worked with Fantastic Carpet Cleaners on a very tricky project. We had an over dyed rug that was poorly dyed and bleeding - it also smelled. Their team not only cleaned the smell, but did so while eliminating any dye bleed. They went above and beyond to ensure our rug was in perfect condition when it was delivered. Staff is friendly and pricing is very fair. Look no further!
I called in to get a quote for a standard steam cleaning for my guest and family rooms. I spoke with Richard, who was very friendly and walked me through the different options and prices they have, and I scheduled an appointment for that week. Their employee, Geni, came in and was very friendly, and offered an even more comprehensive cleaning option for an even better price, which I accepted. He did a great job and I couldnt be happier with the work. The carpet had at least 4 years worth of wear and tear, and now it looks almost brand new.
Fantastic Carpet Cleaning showed up on time.The person doing the work was very professional, and easy to work with. He looked over the mattress and informed me that it would need more than just a steam cleaning.Mine required a full shampoo and cleaning, as it has been in storage for 6months while we were away.He offered a discount on services to help wih the price, and we accepted.They did a nice job on the mattress, and I would use them again!Mike
Gary and his team rock! They were easy to communicate with and extremely professional. Dani was extremely punctual and worked diligently. He completely revived our cream leather couch. They also use all natural products so there were no harsh smells - huge plus. I wish we had done it sooner! A+++
Nice job guys! Ive got a pit bull who sheds like crazy and vacuum cleaner just wasnt enough to fully get rid of it all the hair from the carpets and rugs. They assured me that all the products they use organic, pet friendly so I hired them they deodorized and sanitized every carpet and the difference is crazy. Thanks for the help! If u got the same problem u gotta go with them.
Total reviews rating 4.7
81 Reviews for Fantastic Carpet Cleaning NYC 2023:
Review №1
2022-05-29I found this company on google and they had good reviews. So I decided to try them out and prayed for the best. I had two area rugs one of them was Snow White and had very little foot traffic.when the technicians came they were informative and detailed on what to expect. When I got the rugs back I was amazed by the results, they looked like new. Glad I found you guys. The reason for the 4 stares is when I submitted a quote on your website I got no reply. I will definitely use Fantastic Carpet again but I wii call for a quote and scheduling.
Review №2
2022-06-08Over the winter, my apartment flooded. I was on vacation and did not discover the foot of water that had settled in my apartment for over a week until I returned. My area rug was unrecognizable. I called Fantastic Carpet Cleaning, and they showed up and removed my area rug within hours. They repaired my area rug within a week and restored it to the rug I purchased ten years ago.Not only are they fast, professional, and efficient, but they are reasonably priced. I thought the work would cost an arm and a leg, but they restored my area rug for a fraction (1/4) of the price the competition quoted me.YOU CAN NOT LOSE WITH FANTASTIC CARPET CLEANING!!!
Review №3
2022-07-03They couldn’t deliver on quoted time and charged extra for credit card.I run an Airbnb business. I wanted my guests to arrive with clean rugs so I contacted this place. They quoted me 10-14 days which was exactly what I wanted cause my guests arrived on the 15th day. The deadline got extended cause they told me they couldn’t deliver on time. If you’re running any kind of business, then Fantastic Carpet is not for you since they can’t deliver on time. My guests had to arrive without a clean carpet.Secondly, they charged extra if you use a credit card. This is the only company (aside from government offices) that I personally do business with that charges extra for using credit card.I got charged $520 for two rugs. The rugs came back decent. I had higher expectations for $520.
Review №4
2022-05-20Our dog had an accident on a jute rug.. I called them in the morning and they were able to come later that day and did a great job for a fair price !! Highly recommend.
Review №5
2022-04-12They were very thorough and did an excellent job. The men who picked up and delivered rugs also gave me good guidance for how to care for them in the future.
Review №6
2021-11-13We have a toddler that likes to spill her milk all over the carpets and our sofas. So we decided we needed to get everything cleaned. I researched the best carpet cleaners in our area and Fantastic Carpet Cleaning kept popping up. Their reviews were all great. There were a few stains i wanted to be sure came out. He went over again patiently when i noticed there was still a slight stain. The cleaner took his time. Took him about 2 hours. The carpet cleaner we had his name was Rechep. Very thorough went over a few times and removed all my stains. They also cleaned our hallway stairs and landing for free. We recommend these guys!
Review №7
2022-03-23Professional and punctual. The upholstery cleaning was done with due care and diligence. I strongly recommend this firm to all.
Review №8
2022-01-09We received quotes from a few carpet cleaners for our buildings hallways. Fantastic Carpet Cleaning was not the lowest quote, but they were the most professional. We were extremely pleased with the results and we are very happy that we used them.
Review №9
2019-06-19Super fast, called the day before and they came next day within the window did shampoo and stream in like 20 min. Super nice and helpful. Amazing company will use every year and time. Also referring them to clients and friends of mine near by. 🔥
Review №10
2022-02-05They did a great job, they were super professional and easy to work with, and I wouldnt hesitate to use them again next time I need rugs cleaned.