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McDonalds in Buffalo
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Location on the map
Buffalo, Erie County, New York, US
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Phone: +1 716-895-5265
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
McDonalds in other cities:
Comments (199)
Worst night staff I’ve ever seen I rarely go there and every time there’s an issue once was given the wrong orderSecond time food was not wrapped just thrown in the bag with a wrapperThis time I got the wrong order went back to get it the correct order and didn’t give me what I ordered
Today the hamburger was dry, bun was stale and the fries were so bad not even the seagulls wanted them. On the brighter side, the coke was wet.
One of the worst in terms of getting order correct...just left with apple slices this time...didnt know it was so hard to get an order correct...oh and they hang up on you
Havent been to a McDonalds in over 18 years. I came this evening, because I was very hungry and it was 11pm. Nothing else was open for me to get real quick. I dont know when it started, but now you place your order through a kiosk. Its a pretty easy process and you are able to make adjustments to your order. I am not sure now that I think about it, if the kiosk accepts cash. Well I ordered my double cheeseburger meal, with a large fry. The fries have always been good here, but the cheeseburgers tasted very cheap. McDonalds is truely for a last minute, cheap place to go when you have no other options. Last thing, even though it was late in the evening. I strongly suggest they keep the dining room area more cleaner than what they had it.
Worker at the cash didnt acknowledge us at all so we felt forced to use the machine and pay by card.She kept her head down in her phone the entire time. I guess the job isnt entertaining enough for her. 🤷🏾♀️
Its a good one. We got burgers from this branch we ordered from the cashier. Their burgers taste delicious 😋
Its trash in there working with there was good but getting accused of stealing is crazy got fired for losing the McDonalds app
My order was two sandwiches and 1 large fires. They gave me a chicken burger instead of fries charged me $5 for it. Didn’t realize till Avery done I was on break. The works chicken was never mentioned.
Its a mcdonalds...what would you expect. The employees were friendly and I like that they offer the table service here. Keeps the line area clear.Their suppliers were affected by the lettuce recall, which was kind of a let down. Wanted a BLT. Not their fault I suppose.Close to the mall, so often grab a snack here before heading home. Sure it will be busy in that area with chick fil a now open.
Foods always cold and the service is absolutely terrible and the management there is a joke I will definitely be taking my business somewhere else
Nothing is ever fresh and on top of that they wanna charge for a water cup and sauces then they wanna raise the price of a mcchicken DONT HAVE A DOLLAR MENU IF NOTHING IS A DOLLAR
I felt so disrespected going to this McDonalds. I went around 4 am and was told that the system was down and to wait a while. I then wait a while and was told that they were closed. Fined stuff like this happens. I leave and try to grab some other food options but everything was closed. I drive pass the restaurant about five minutes later woth four vehicles in line and waiting for food. I pull in and was informed that it was only breakfast items but the menu only had lunch. I didnt know the breakfast menu and notified the employees. I drive up to the first menu and eventually come to an order. The employed the audacity to tell me that id you work with us then well work with you. Am I supposed to know every breakfast items? How did the system start working and why wasnt I allowed to wait and why wasnt I govena proper explanations when I was told they were closed abruptly. O will never go to this restaurant again and the employees need to be retrained in customer service.
Misunderstood standard menu order after repeating twice, gave wrong order still. Food was dry and not up to McDonalds basic standards.
Terrible management team general manager had an attitude when I asked a simple question
The drive thew worker was rude and had no manners what so ever. They didnt have correct change and they screwed up the order.
They really know how to make double quarter pounded with cheese Ive been there several times thank you 😊
Ever one was very nice my order was sine pretty fast Thank you
Cold food, bad taste, I get McDonalds occasionally in a rush and in the last week Ive had much better at other McDonalds.
Ordered 40 nuggets and 2 large fries from them from Door dash. Did not get a single item correct, even though they gave the right receipt.
Only car in drive through, nobody in the parking lot, got a 2 cheeseburger combo, only got one cheeseburger 😑 Im seeing why everyone was at chik fil a lol, on the bright side, service was fast
Food disgusting and horrible Customer Service not to mention, its an unsafe neighborhood.
Fast service and freshly made food!
Not the first time Ive been served raw bloody meat! Beware of food poisoning!
My guys really gave out almost rotten tomatoes, non finished box, and wrong order.
Honestly this location always has wonderful service and if there isnt for any reason they are always apologetic and explain the reason. I havent ever had any problems and left there today smiling thanks to the kind and pleasant employees. Service work can be tough but to do it with a smile when things arent going right is A++
Best fries from a McDonalds,soft,hot,and just the right amount of salt.
Fast friendly service. Always clean when I go. Only downfall is their fries sometimes lack salt and Ive seen multiple female employees with their hair down before. Otherwise ots one of the best McDonalds in the area.
This Micky Dees was great...freshest Quarter Pounder Ive had in! long long time
I want to McDonalds yesterday at 3:15 after waiting For someone to answer the drive through I drove through the other one still no one answering I pull up to the window only to get yelled at for Not replying to the girl at the window When I tried to tell her that the speaker wasnt working she screamed at me and told me shaking her finger you wait I told you to wait Never have I been treated like this terrible
Quick service was offered in the drive through. This location is very close to the local malls and hotels, making it a prime spot. There are plenty of businesses in the area as well - this location is perfect for travelers that are just passing through for a quick bite - they are also situated directly next door to a Chic Fil A so they never seem to be too busy. I am always able to get in and out of this location quickly.
They dont even look out a window past 10pm, dont waste your time...
Complicated order in drive thru everything correct😍
Hello World the service was okay but this time they got all the meals right and the way we wanted them. So thats why they get five stars today. But they do need to be more patient with children I mean it is McDonalds lol 🤩💯
I work overnights and this McDonalds is open 24/7 so if i forget to pack a lunch its convenient. Except nights where they are short handed they are usually quick getting through orders and the food is always hot, well made and accurate. I gave only 4 stars because sometimes they do go slow, understandably mainly when short handed, but it does make it so i spend half an hour in the drive thru when i only have an hour lunch break.
No signs for curbside pick up. I had to go in . Then they got my order wrong.
Bad service; drive-in mgr requires $.59 for a cup of water, then ignores customers until they cant just sit waiting for their request, never making any attempt to collect the change or providing the water. 👎🏼👎🏼
Clean, staff was friendly, food was fast and hot.
Look at this mess. I am too far from the restaurant to go back but they dont have to worry about me coming back to their store.
Most unprofessional employees I have ever encountered at a McDonald.
Good place to get a quick meal. Just wondering if they are going to reopen the dinning room to customers. Chick-fil-A is also take out only. Other restaurants in the area have closed like TGI Fridays and Ruby Tuesday. Sometimes I want to sit down and eat before I go shopping in the area.
By far one of the worst McDonalds Ive ever been too. No toys with the happy meals. Only one had apple slices. Food was cold. Customer service was absolutely horrendous.
I am from out of town and this is the second time this place disappoints. I get to the lobby at 10:33 and asked for breakfast… Breakfast ended at 10:30 AM. I’m from Chicago and I’m used to breakfast till about 11. No worries I figured they may have something left over. Lady asked the girl in the kitchen if there’s any breakfast, the girl looks miserable and unhappy and replace no nothing left. Yea. Ok- 3 mins after you’re done with breakfast there isn’t anything? Ok. Good luck Mcdonalds. Unknown it’s hard to find quality staff but sheesh.
I had a great experience.. food was so good, as always. Also had an encounter with the nicest and most kind employee I’ve ever come in contact with. Her name is Sarah. Please give that girl a raise or something she definitely deserves it😭
Good food and quick service.
Food was fresh great customer service and very clean
I am very disappointed my food was not what I expected pur
I was given unsweet tea instead of sweet tea.
Cashier was rude and pushy and the smoothies are over 5 dollars but they cant even fill them up all the way??
I go to this McDonalds at least 2xs aweek to get my nephew his Happy meals the last few times have been awful . He gets either a 6 piece nugget extra fry or a plain burger this was the results the last few times . I had to go get a extra fry because 10 frys in a box dont cut it with a 5 yr old..
The girl taking orders at the drive thru talked so quietly you couldnt understand her. Probably the most annoying experience Ive ever delt with at a drive thru.
Drive thru was a little slow today and the manager stood at th le payment window and made a point of apologizing for the wait. Wasnt necessary as it was lunch time and expect a little slower when it was so busy...but the gesture was appreciated!
First mcdonalds ever to get every aspect of my order right when its more complicated than just a mcchicken. And at 2 am on top of that. Gj, give the night shift a raise
It was alright, the food was a little wait but at least it was fresh and hot, the food was good
I have four stars only because of customer service with one individual. The older white lady is very rude and yells at people along with throws there food on the tray at them. She only acts like that when the nice manager is not there. If you go in when she is not there then your experience will be good. They dont clean the table very often either.Update: 6-1-18I am changing my 4 star in to 5. I LOVE the food ordering touch screen that can order/manage/review/edit and even pay with out specking to anyone. The food delivery service to the table is so genius, my family had such a better time there with out specking to the chasers. I really dont like the low amount of setting options for families. In all way better everything. 👏👏
I brought my service dog in and your employee Sarah mistaked it for a food delivery order. I am partially deaf and blind in one eye so I thought she just wanted to pet him. She then proceeded to deep fry him right in front of my eyes
I came in and sara was such an amazing whole hearted and positive person. i will 100% keep coming back because of her; even my friends thinks she’s amazing. she brings such a positive energy to the working area!
I love the service there but when they were very respectful the food was delicious I never had burgers made properly the way they didnt the fries were beautiful they made me want to run back and Im not a junk food eater I give them 25 Stars if I could
Very friendly staff, clean and well maintained. Wouldnt accept a free meal coupon I got from corporate because the franchise wasnt owned by the same person unless I bought something else. What really was disappointing was there are no more $1 any size coffees. Stopped January 1, 2019 Small is $1 Large $1.65 and there are no more senior discounts. I really liked the $1 coffees, please bring them back.
Ordered a water cup, got dirty water. Hope I dont get sick from it. Everybody please check your drinks before drinking it. 🤢🤢🤢🤢
Your worker Sarah, jumped out of the drive thru window and started to viciously do the renegade on top of the hood of my car. After that she did the Wap dance and cracked my windshield. I enjoyed the food thank you once again. She deserves a raise
Tasty McEats.You know what youre getting by going here. But here is a clean restaurant and have rarely had any issues. (Meaning they forgot something and comped me without hassle.)I give them all the stars.
Table service is not living up to the hype! Have been here a few times now with the new table service with some issues! First visit I received my sandwich with no drink or napkins! Next 2 visits were flawless! Now the last 3 times were bad, once no napkins, next visit no napkins & undelivered request for ketchup and this last time no beverage(coffee), it was sitting up at the counter!😕 This used to be the best service McDonalds in Buffalo. I sure hope they iron out the kinks!!
Stopped by on December 14, at 1:32 pm. Lady taking money at the window was very rude! Didn’t get her name, but she should lose her job.
Very clean and comfortable dining. Friendly staff. Excellent prepared foodBig selection of meal deals. Love, love the FF and the chocolate milkshake is delicious! Ample parking, ♿ as well the restroom accomodates wheelchairs.
Worst McDonalds Ive been too. Fries tasted like cardboard (no salt on them) and burgers were pathetic. Lemonade also tasted like water.
Very unsatisfied with my order. Ordered a South West Salad with South West dressing and I got a dressing soaked South West Salad. This isnt my first time ordering a McDonalds salad and they come plain without dressing. I wouldnt be so upset if the dressing was the correct dressing but it wasnt. It was Italian and completely ruined my salad. Only reason Im not going back is I dont wanna drive 25 minutes for a new one. I managed to save the lettuce by rinsing it but the croutons and everything else had to be tossed.
Very clean. Very warn team of workers
We had a cheeseburger and chicken sandwich and both were dry. They were quite busy, so we cant understand why so dry. It had been a long time since we stopped at this particular McDs. Will stick to other McDs in our area.
They are starting to use fresh beef instead of frozen at their locations. You can taste the difference! It feels worth the small extra wait. This particular group of staff are very friendly, especially at night.
Ive usually had good experiences at this location. However the manager Annie, whos on at night couldnt care less about how employees treat the customers. I very kindly let her know whoever took my order through the drive thru had an attitude and messed up my order. When I tried to get it corrected I wasnt even done ordering I was told to pull up, couldnt even finish my order. She (Annie) said she didnt know who took my order. Then said shell find out and walked away. Not even an apology. I ordered 4 items and 3 drinks it wasnt a hard order .
Placed a Mobile Online order, picked it up using the drive through.Order was wrong, and fries were flappy with almost zero salt.This is not the first time this location disappointed, hence this review.Not going to this location again.
I felt welcomed and comfortable because the manager greeted me and gave me the status of my order.
They made my daughter feel like a star on May 18 2018. we came in around 6pm-ish and the two ladies working gave my family that sit down stay a while restaurant vibe. i wish I could gave a tip on my debit card. they deserved it!
Staff is always quick, efficient!
I am really missing their steak bagel for breakfast.. the Sauteed onions & hollandaise sauce.. with folded egg & cheese .. why cant they bring that back to their menu.. someone needs to tell the decision makers to bring that back already
This mcdonalds hands down is the cleanest, most organized and efficient I have ever been to. I cant believe the difference between this and any of the other locations I have been to. The only bad thing I can say is that it is 3 hours from where I live.
Food always hot and they are polite employees my Favorite McDonalds and only McDonalds spot I go too
I assume that why McDonalds is a fast food place, really I thought they didnt stir the 8 sugars I asked for in my coffee, yet when I got home I stirred it and still no diffrence... really 8 sugars are not 0 sugars... as per order 95 on the 3rd of may 2019
Service is horrible. The workers are rude and it takes forever to get your order. Definitely not what you would call fast food. Plan on spending 10 to 15 minutes on just an order of fries.
Great customer service. Plenty of choices for seating; we choose a lovely half circle booth in the back. Spacious handicapped accessible restroom with ample grab bars as well as available handicapped parking spots.
Stopped in to get 2 ice cream cones. The young man taking the order was pleasant. However, the manager who brought the cones to the window, ALYSSA, her Customer service skills leave something to be desired. Informing customers of your company policy before being rude goes a long way. Im just one customer, but I WONT be visiting this location again. Ill be going to DAIRY QUEEN like you said Alyssa!
Do not go to McDonalds at this location on Walden near Chick-fil-A.Twice when I asked for hot coffee it was lukewarm and I asked for Splenda and again they gave me sugar. The girl that hands you the order seems to be a people-hater too this just happened today on Sunday October 6th at 2 in the afternoon
The drive thru ordering needs more work. My wife and I were going through the drive thru. There are 2 lanes we were in the outer lane and the order taker took the other lane order instead of ours. And we should have been next in line for having the order taken. A question arises isnt there a system in place where the person taking the orders knows when there is another car in the other lane waiting to give a order? We almost left and spent our money and time some where else. Which would have dropped the restaurants income for that day and quarter.
This girl named sara was really nice when i asked her if i could get my fries unsalted!!! you guys need more employees like her def coming back
This has to be the friendliest McDonalds Ive ever visited! I was in town for business, stopped in for breakfast every morning. The manager recognized me on the second day, made me feel very much at home.
Horrible customer service! We got to the restaurant at 10:57pm and were going to go through the drive through to place an order but one in our group had to use the bathroom, so we tried to go inside. The door was already locked and there were four employees inside, including the manager, but they refused to open the door despite our pointing out that we were there before closing time and pleading with them. What rude and lazy people! We went elsewhere for food and will never be back.
One of the employees (sarah) was extremely rude, I specifically asked for no bacon on my travis scott burger and she proceeded to grab a handful of bacon and sneak it in the bottom of my bag
Pretty much your normal McDonalds. Food was prepared as ordered and I used curbside pickup this time. Expectations werent high to begin with, but they met them just fine...
Wasnt very clean. Got my order wrong not once but twice. Cashier was very rude and unaccommodating made my order to go when I said I was eating in the restaurant. There are better McDonalds out there
Five stars may seem to be a bit much for a McDonalds, but this location meets and exceeds expectations. Fast and friendly service. Kudos on delivering what is only promised elsewhere.
Ordered a precisely dictated simple 2 items, had to correct that theres no sausage on an (egg and cheese on a biscuit) and got a small ice water ordering a large water with no ice. Incompetent staff, no wonder theyre being replaced by oversized tablets.
Ok I am going to me very honest I work for Yelp and McDonald’s never really gets a high rating but today you definitely will because of a nice young lady named sara she helped me out the food came out very quick and she saw I wasn’t having such a good day she offered to pay for my meal 100% will come back
I dont get why this Donalds has their lobby closed due to covid when literally every other McDonalds in New York buffalo has their lobby open , makes it really hard to not be late places and complete doordash orders
He I went to this McDonald’s and Sara I’m pretty sure that’s her name was very helpful and nice to me the whole time makes me feel welcomed we need these type of workers love to u
Before you go to this McDonalds get the smartphone app. It offers excellent bargains and delicious fast good. You can even order online an then pick it up. This store is open extended hours for the occasional need for a Big Mac. The coffee in this Mickie D is excellent, and the breakfast menu is served at all hours.
Was just in line waiting to order & the person inside NEVER said anything until I said Hello. This place has gotten worse & worse. New owner fire these young jerks cuz they stupid & ignorant. Lines in drive thru are ridiculously too long. If I could give this place a ZERO it would get it
I had a great experience with one of the employees, Sara I believe her name was. She was very kind and gave me my order very fast!
Very friendly and patient staff but that particular early morning they were out of the Iced Caramel Macchiato beverage I wanted
$11 for a medium big mac extra value meal is about $4 overpriced. There are much better options out there at that inflated cost
This Fish sandwich was the WORSE and they had the audacity to charge extra for tartar and cheese without putting any on there!!! Then they CHANGED MY REVIEW!!!! NO McDonalds YOUR food is AWFUL!
McDonalds, is McDonalds. That might be kind of a Zen or Buddhist comment, but this fast food restaurant has DEFINITELY gotten better over the years. They introduced all white meat into their McNuggets (which I kind of on the fence on, because dark meat of the Chicken has the most flavor) but the main thing that they did to improve their menu offerings was to come up with using fresh (not frozen) Quarter Pound 100% beef patties. When they brought that out I had a Double Quarter Pounder (the favorite sandwich of our President, Donald J. Trump) and I couldnt BELIEVE the taste difference! Sure, you might have to wait a few extra minutes for a freshly cooked to order Double Quarter Pounder, but the wait is WELL worth it from my experience!
That girl Sara was SOO SWEET I’ve came twice and she always smiles and has such polite customer service I don’t even eat meat but I come for the apple pies
Go to Wendys. Never frozen meats and REAL CHICKEN in the combos! McDonalds premium chicken is worse than their nuggets. No such thing as customer service, employees were just standing up front starting at customers as they gossip, and the manager?!? He has no interpersonal or professional skills what so ever. Again, go to Wendys!!! Or Chipotle (right next door)..
Always very busy but I guess its because theres a lot of hotels nearby. They have self ordering kiosks which makes ordering a bit faster. Even though the restaurant was busy when I visited, the wait wasnt that long.
Its like a million other MACD.Dine in till 23:00 (PM).Drive through open 24 hours.Staff ~ average, but no complaints, which is a compliment anyway!TGIF across the street is open a wee bit longer and an alternate food source!Target store is around the corner and there were a few room keys from nearby hotel on tables as well. So meal time Rush, specially dinner time is bit high.Well lit n adequate parking, but rush hour traffic does lead to some backups, as drive through is a wrap around the whole building. This Leads to anyone crossing the parking lot for dine-in, needing to face hungry Ben~Her type race around the block between drive through customers.So, please ~ please beware!Happy average MACD munching!
The boy in drive thru was a complete idiot, it was raining and he kept opening his window to take the money then closing it. The inside of my car was soaked because if him playing cat mouse with the window. I asked the next person at window 2 if he (himself) was the manager he said yes I told him was happened he said he would talk to him but I dont believe he did!!
Friedly staff, but at about 10 pm it was freezing cold there. The temp outside was 57F and about the same inside.The shift manager told that the AC was set at 82F (really?) and he couldn’t adjust it.So, the place remained empty since nobody wanted to freeze.
The McDonalds on Bailey and genesee always had bad service when you doordash, food was over cook or cold,drinks had 75% ice . Other McDonalds are better this one.
Very busy..but they did a good job of you not having to wait too long...come on...Who doesnt love Mickey Ds...
Why is the ice cream maker always down when I come here in the hot summer days🤣
My favorite McDonalds in the 716. 24hr drive thru, nice workers, clean imside and out, no crackheads or beggers. I feel safe going here at night. And they make my food like they care. The best McDonalds in the 716.
Sarah was an amazing server at this Macdonald’s. I enjoyed the smile I was greeted with. Thank you Sarah
The nuggets were very tasty but I swear to god I have never had a worse burger from McDonald’s before and I literally got food poisoning from another location once
Poor guys just need staff
Never had a problem here always been good
Everything is great, just wish they wouldnt close down their cone machine at 9. Dont think Ive ever had a problem otherwise
Its McDonalds but a little better... everything was fresh, including the fries 🍟 thank you McDonalds, Cheektowaga!
Stopped in after a shopping trip, had a coupon for bogo ice coffee and its been so.long since I had one. Really enjoyed it with a friend!!
The staff was terrible....have an autistic kid,they put too much fries for a happy meal..didnt h as ve the toy sc story toys..reason for going there..bring my quarter pounders with no rolls and forgot to give me my milkshake ..manger says not a mind reader..
Wish they would keep the 2 for 5 longer. I hate rolling up to the drive thru and finding the deal is gone and what would of cost me 20 bucks to feed my family of 4 now costing closer to 45
I love the food and the customer service is great specially this girl name sara she was nice
Sarah really was the nicest McDonald’s employee I ever met.straight up give her a raise.brb lol tik tok Whatsup
The workers were very good with service but I overheard many complaining about old equipment that doesnt work anymore. The owner should get his head out his ass and do something about it.
Always good food although prices have almost doubled since 2012
Very nice place,very friendly,very helpful,food ready fast.
Fast service of American classics!
Personally im not a fan if mcdonalds but when you have a child you have to suck it up and go. This location seems to always give hot fries so they are good in my book
Served us raw burgers. When we called to complain they did not even apologize. Calling the health department on this disgusting food.
Never coming here again, an employee named Sarah spit in my food infront of me and when I asked for a new meal she had the audacity to fly kick my 97 year old grandma
The best McDonalds in the Buffalo area! Great service especially 3rd shift. The owner is a really nice guy he has my patronage!
We were going to Chick Fil A for lunch but was too crazy so we went next door to McDonalds. Clean and very friendly server. 4 stars because its McDonalds
The food was hot fresh made to order and the milkshake machine WORKS!!!
Staff were very disrespectful and mocking to customers, even making fun of them openly. Will never eat here again.
Friendly, didnt need to wait to order our food, food was fresh and ready before we were finished ordering.So much better than McDonalds off union road!
Avoid this place, they cant read the screen. If it takes more work to fill the order, its a no go.
Clean. Friendly and fast.Nicer than the McDonalds on Genesee and Bailey one the E. Side of Buffalo where the manager (Tony I believe ) attempted to charge me for breakfast condiments.
They are too slow and the price you now pay for food is rediculous, management needs to step up at that McDonalds... Its dirty and very slow
The worker Sarah is so nice and beautiful she gave me my food right away without a problem
Really good food but when I got a lemonade 2 different days it tasted like cleaner. I went back there today and I got a lemonade and it still taste like cleaner.
A little all over the place during drive through late nite. But got order and it was warm and correct
The restaurant was nice, our drinks took awhile, but nothing on the menu appealed to me (My issue, obviously)
Sarah was OUTSTANDING, great service, polite, and professional. She deserves a pat on the back! :)
This location has a really great overnight crew, fyi. Albeit some prices are higher than other locations in the immediate vicinity if that cramps your style.
I went threw at 1130 and I always go there after work and mind you I know the owners so the drive threw cashier was Very NASTY AND UNPROFESSIONAL TRYING TO TELL ME I DONT KNOW TTHE OWNERS RUDDDEEE
Customer service is alright. Sometimes order get mixed up way often with any McDonalds.
There was this interesting fellow named tim. He kept screaming “I love sam Golab” she must be a lucky girl!
Great food. Bring back mini big Macs please thanks so much
The staff was great, the kiosk didnt work and there were issues using debit/credit cards. The technology issues were frustrating but the staff was great!!
Quick and tasty Breakfast, pleasant woman at the counter
Food hot. Went through the drive thru in and out in less than 5 minutes.
Sarah was a great person who served us very politely! Loved it!
Went for ice cream, it was very good , I definitely recommend this place 👌
Great service and the employee Sarah gave me amazing customer service and she was such a sweetheart.
Fast friendly service
They rushed my order, and sent me under cooked meat ! I was petrified!!!
It was a happy meal. Nothing special, but nothing to complain about either.
Regarding the pine ave. in Niagara Falls. It is terrible I literally drive 10 to 15 mins to go to another McDonalds location.
Very good breakfast & coffee.
Good was rewarmed and gross, went through the drive through unfortunately I lost my bet that McDonalds is better than Burger king
It was good they had a good dining area as well our food came out hot so thanks
Good location. Food was hot and order was accurate. Wish the dining room was open later.
We have been to many McDonalds, but this one bar far has the best late night staff.
Its McDonalds. Food was fine. Drive through employee was very nice!
This place got a major upgrade recently and I have had no complaints about the food, or service.
Food was great but the employees had bad attitudes Ill be going to Walden McDonalds for now on.
Amazing, was barely done ordering before they had my food ready, and Ill tell you: that food was bless.
Good coffee I just wish they wouldnt have changed the price they should have kept it at 99 cents and all sizes
You people are a joke getting yelled at then ignored in the drive thru is a joke you should be ashamed.
Food was fresh and very good. I ordered a large and it was actually large. No waiting.
Awesome service, and props to Sarah. She was very nice and helpful.
Very fast service never wait more than 5 minutes
Completely butchered order manager was the only redeeming quality of the visit to this location
Order made perfectly every time. Fast drive through, nice staff.
The new automated kiosks make life much easier and the new kids indoor playground is a much welcome re-addition!
We always like this location. Very clean and everything just done right and the staff were friendly and helpful.
I always liked McDonalds,but now the prices are becoming habit to high!!!! But I do like the food especially there French fries
Food is a hit and miss. Better off asking for your food to made fresh depending on what your ordering ( chicken sandwich, chicken tenders/nuggets and fish).
The chicken tenders are great but the service can be better. No have a good day or anything.
I got my food quickly but the bun was hard and the fries was cold
Stopped here to pee thanks McDonalds for having bathrooms
Good customer service and friendly place keep up the good work and thanks for your service
Sarah was incredible she deserves a raise made my experience incredible
New Remodeled store is much better and great service.
I usually have good experiences going here but sometimes the fries are not fresh or the service is not always the best
Correct order after midnight... Very nice!
Nice place - I only stopped to get coffee. Friendly staff and neat and clean location.
Every time l come here, my French Fries are always hot! Good Service.
What can I say its a McDonalds, but a nice clean restaurant with good service and a friendly staff
Same as all mcdonalds good food in a time crunch or on a lazy day ....not every day
Total reviews rating 3.7
199 Reviews for McDonalds 2023:
Review №1
2022-07-09We waited in line at the drive-through for longer than expected, there were only two vehicles in front of us. We ordered two sweet teas expecting to pay $1 each. We had been to another McDonalds the day before and paid $1 each. When we got to the window, the total was $5.38. We had already given our credit card to the cashier when we told her to cancel the order, that was too much to pay for two teas. We didnt realize she changed our card, and did not cancel/refund the $5.38.Unfortunately, this is the only store we ever have issues with. We will not be returning to this particular store.
Review №2
2022-08-02Terrible service. Didnt make my sandwich properly, and this is after we spent like 45 bucks here. Rather thanput the sauce on my sandwich or remake it they gave me a mcnugget box filled with the sauce. Absolutely ridiculous, screwed up our order in other ways missing half the happy meal etc. Employees showed visible attitude every step of the way. If you dont want to work go collect welfare
Review №3
2022-08-10One of the worst McDonald’s I’ve been too. Nuggets we’re so dry, you could tell they were sitting around all day. Fries were soggy, sandwich was barely warm.
Review №4
2022-07-04Second and last time we’ll come to this location. We came around 1:30 am and waited in line for about 20-30 minutes. Then waited for our order to be taken for 5 minutes. The mic was very distorted so we could barely understand what the guy was saying. Literally took the first part of our order and then told us to pull around. We gave him the rest and paid. Waited to pick up our food for 15 minutes. So ridiculous. And it gets even better. They even messed up our order. They forgot a fry and gave us a medium drink when we wanted a large. Service sucked tbh. So understaffed. Will never be back
Review №5
2022-06-11If I could give zero stars Id be glad to. Nobody knew what was going on and the lady who was in charge (I only assume she was in charge because she was shouting louder than everyone else) was of little help. Everybody there, customers and employees were very agitated. I almost forgot, the burgers were assembled upside down (I use the word assembled loosely, as nothing was really stacked properly)
Review №6
2022-06-29I was there yesterday to buy a coffee and ice coffee. Coffee was cold and ice coffee was taste weird..no sugar cane syrup added. Not happy because what I sent.
Review №7
2022-08-21Dude just get the fries. You have no other reason to come here. Youre just adding some extra calories purposely if you get anything else. The fries are worth the world but nothing else.
Review №8
2022-07-10Sat in line for a half hour, and surprise, the ice cream/ milkshake machine was down. They could have told us when we placed the order instead of waiting another 15 minutes until we got up to the window since that was half the order.
Review №9
2022-04-06Never get your order correct. A chicken sandwich with just a pickle? Why? This is not a sandwich! On a good note, it is one of the few place opened late night.
Review №10
2022-03-07Was told they didnt have the 2 for 5 sandwiches when they were lit up on the menu, there was a sign in pay line that said exact change or credit card and I paid with a 20 thinking I wasnt going to get change back and the employee was very rude about the sign but got change back