Kerbside pickup
Yes
McDonalds in New York
Categories
Location on the map
New York, New York County, New York, US
Service options
No-contact delivery
Yes
Delivery
Yes
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Great coffee
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Wheelchair-accessible toilet
Yes
Offerings
Alcohol
Yes
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 212-736-7890
Site: https://www.mcdonalds.com/us/en-...
Site: https://www.mcdonalds.com/us/en-...
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
McDonalds in other cities:
Comments (199)
Little but fast
I had to wait 20 minutes for a singular order of fries.
The restaurant was clean and inviting. The service was good (not great) and the food was hot and delicious.
The food here is always great and on point, however the person on handing off and making fries showed frustration and attitude tonight.
Food took longer than Id expect at a fast food restaurant, and they have surprisingly little seating space upstairs given the busy location of the restaurant.It looked like they had another level of seating but it was closed off for some reason.
With this MacDonalds you get your food faster from actually ordering at the register with a person vs using the kiosk
Me and my daughter had lunch, and loved it.
Speedy service but very rude employee she must have been frustrated but. No need for that glad I never really have to go there again
Slow service the self order kisoks were broken and the restaurant was filthy.
My quarter pounder didn’t have cheese in it:( the fries were okay though
Its just like them all but better, they have a large turnover so everything was fresh, hot and tasty, very quick and very clean upstairs, was pleasantly surprised
Fast service always very busy sitting areas are always packed
Known food at good price. Clean areas. Not crowded.
Dirty, very dirty. Absolutely disgusting. Staff kicking off food from the floor instead of cleaning it.
Well staffed on the weekend. Clean and efficient service. Food is prepped on 2nd floor and ride conveyor down to be bagged. I dont like the idea of not being able to glimpse food preparation operation. However, service is good. Food tastes as expected. Standard, nothing special. Kind of small space. Fine to satisfy immediate hunger.
The restaurant was very clean and the ordering experience matched my expectations. My order was ready in minutes since was exactly how I ordered it.
Did you know McDonalds has a special relationship with Coke and they have the freshest, crispest, tastiest Coke you can buy anywhere? Try it and youll see what I go just for Coke sometimes. All soda sizes are $1.00 right now.
Its not the same good tasting food like the 60s70s and 80s its garbage now except for some of the breakfast food
Ordered a large smoothie and this guy gave it to me half full, and the guy was rude and when I told him to full it for me he fill it up wit ice no flavor
My experience was awesome like fact that is clean and futuristic. Will definitely come again when Im around.
This McDonalds has a sign posted open 24hrs but at 1:10 am they had ppl waiting outside with the doors close. Its cold and the staff is very unprofessional. I doubt the corporate office knows about this
Waited 30 minutes for food did got any real apologize.
Just bad service wasnt busy but the food took 15-20 mins
Great service and very clean. Staff is working hard. Enjoyed the visit.
Although this particular McDonalds is located in the heart of Manhattan, the service was very friendly just not very expeditious. The food was consistent with McDonalds Fair so I guess it was okay overall I mean its McDonalds you going to like it or you dont and Im sure most people thats reading this have at least visited one in the lifetime if not more and theyre different depending on who you go to and what day but the food to be consistent if the food sucks everything about the experience sucks okay have a great day until my next one.
I Rarely frequent McDonalds as a brand, but your beautifully remodeled location diagonal from Penn Station is the ONLY place you can get ice coffee and a breakfast sandwich at 5:30 in the morning! The staff that was on the first time I went where pleaser and efficient. The second time I went,I had to use the kiosk,which frustrated me ( I rather interact with humans) A young lady from the back came out to help me place my order,and I was an appreciative and satisfied customer that morning!
Staff is very quick, efficient, and friendly here... never had an incorrect order before.Side note, Im not sure of his name but thank you thank you thank you so much to the security guard that works here for returning my phone to me after it was just stolen along with everything else in my bag. Went that extra bit that is much more rarely seen these days... and getting that phone back meant so much more than he couldve ever known- so once again, THANK YOUUUUUU!! 😁
I would definitely recommend the McDonalds Application because you get your coffee ☕️ of any size for only 99 cents, earn points, and place your order in advance.
Good and fast but have become expensive
Fast service, plenty of room to sit, clean area
They dont give me sugar and cream for my coffe they was so rude!
Not 5 Stars just because of the homeless around that block. But everything inside its all good. The food always good, the wait time always good. Never had a problem here, the only annoying are the crazy aggresive homeless that sometimes go there. Other homeless are calmed and just ask for food outside.
Wanted to try their new crispy chicken sandwich on a potato roll & was so disappointed. I expected crispy but what u got was a burnt piece of chicken you could barely bite into, you could tell the same piece had been cooked several times that day. It was disgusting that they even served it to me like that. I took 2 bites & it went directly in the trash.
Just a regular macdonald, the bathroom was kinda clean tho
Ok place. Expensive. If you go, there are tables upstairs.
I did my order through the phone probably waited like 5 or 10 minutes mostly my fault for making the order as I was walking in so I understand the wait. Everything was there which I greatly appreciate.
Took forever to get a simple cup of coffee. They seemed totally unprepared for the amount of customers, all while in a prime location that must always have a lot of customers. 7th ave & 34th St, NYC.
The place is kept clean and its Just your basic mickey ds. If youre so inclined theres more to this location other than burgers and fries...huge homeless population...caution is also on the menu. Its free.
Although the food was fresh, due to COVID the is no internal seating. You cant even stand and eat. So get your food and be gone! Not a good place if you want a quick bite and a short rest.
I love me some McDonalds, but I was saddened with how cold my food was... & you know you cant just throw fastfood frenchfries in the microwave or oven. THEY WERE BUSY TOO- so you would think everything was coming out hot. Sadly, that was not the case. My double-quarterpounder, fries & 4 piece chicken nuggets were all BARELY luke warm.
Quick service, but grim interior. Not their fault...it is in Times Sq. Still not an attractive location, but fast
The big chicken sandwiches its not what you see in the commercial on TV not crunchy at all ! chopped up lettuce wilted and small thin slice of tomatoe not fresh,not enjoyable at all!
Fast foods fast food.. Always busy here but fast and they didnt mess up my order so I guess thats good.
The food was cold, I couldnt sit in the restaurant to eat it and the service was slow. Not to mention overpriced for what they gave me.
Its okay service is decent could be better
Was nearby and felt like a good burger.They had their two for $5 fish fillet deal, so I decided to try it out.This location is usually busy but almost always has places to sit.Pretty good perk, also has a nice view on the 2nd floor.The sandwiches were well made, but I’ve also gotten sub-par burgers in the past (stale and overcooked).Good experience recently though. Would recommend this location.
Impressed with the service during breakfast time. When they brought the food to my table I didnt have to ask for anything. Napkins, jelly, butter, ketchup, hot cake syrup, silverware, granola for the yogurt everything was on point and fresh. Excellent!!
Fast service, food is good. Usually busy around lunch time. Modern looking with 3 floors to sit and self ordering kiosks. They sell pastries as well, which I havent seen in other McDonalds.
For as long as I can remember, Macdonalds has been the best fast-food chain. It always hits the craving spot.
The food was okay. The burger was not that warm and the cheese didnt really melt. They also forgot to give us a burger and some of the sauce. The table locaters were empty so we had to wait at the desk. The tables and seats were clean so that was good.
I dont do McDonalds a lot but this place was okay. They need to stay on the cleanliness and the dining room. Also check the calibration of the sodas constantly because the Sprite tasted like seltzer. They fixed it while I was there though.
Fast service, food is good, and modern looking automated ordering kiosks on the wall. 3 floors to sit down and eat and I was surprised how decently clean it was when my friends and I visited here. Not sure if it is this clean on a daily basis, however
Very good and efficient. The problem is that the third floor is always close at the hours of 7 pm till all night. And its difficult to find a seat. I dont understand why you would build a McDonalds with a floor that you hardly used. Plus some of the security are rude to the costumers other then that service is very good
Waited too long for a regular order, if I didnt check, smoothies not in the bag, store is unorganized!
Good spot to just grab a quick bite. The lines vary depending on the time of day especially given the pandemic.
This McDonalds is terrible. I ordered Sprite and they gave me something that is like 10% Sprite and 90% water (I know the taste because I made the same mistake when I was young). Not only did this happen to me, it happened to another customer. Would not recommend.
Love those golden fires! Mmm Mmm.
Amazing. heavenly like it always is. i ate on the third floor with my family and it was very tasty. loved it a lot
Fast service but the ordering machine should be fine-tuned to be more user-friendly. There is one staff who is otherwise on standby to help guests with the machines. Dining area is clean and nicely decorated. Great views by the glass windows at the upper floors. Free Wi-Fi is pretty reliable.
Its good if you like a McDonalds burger.
Never have I ever seen an employee THAT lost for real, and I used to work at McDonalds so I saw some madness but here... We were there at 9pm today in case any manager wants to speak with the girl I had to deal with (she is wearing glasses and was the one delivering the orders). We ordered 2 menus, 2 shakes and a sundae. The waiting wasn’t long at all. She calls us and give us the sundae then move along. I’m waiting and she looks at me like « what are you waiting for? », well, the rest of my order Becky, i didn’t pay 30$ for a sundae.So she sigh realising there was more, she does the 2 shakes and put it near the sundae, no bag, nothing. And we had to ask for EVERY over item of our order one by one (sandwiches per sandwiches, sides). The girl had our ticket IN FRONT OF HER but it took 30minutes anyway to have our complete order, there were 2 people behind us when she started and when she finally gave us everything there were 17. I mean... either she was high either she doesn’t know how to read but when you are in a hurry don’t go to this McDonalds seriously.
Customer service was pretty good, fast professional & efficient!! As for the breakfast order I made.. it left MUCH to be desired. It was a value meal with bagel, egg, cheese, coffee & hash brown. The bagel with egg wouldve been fine alone.. What ruined it for me was the 2 layers on the sandwich of what was supposed to be the cheese.. it was vile!! The cheese tasted like Cheez Wiz which I TOTALLY despise. To salvage as much of the sandwich as I could.. I scraped off the cheese.
Not everything is offered at this location since I believe its an express of sorts. Straight away, you will notice how crowded this place is since its a pretty narrow space. Once orders are put in, you never really know where to stand to wait for your food. The staff are nice enough though and the time your food takes to come out can vary widely. There is additional seating upstairs which I personally have not been to and this seems more like a hot spot to just order takeout anyway.
Clean restaurant. Amiable staff. The food should have been hotter.
Say what you want about McDonalds, but this location has it figured out! I really hate that I forgot to take pictures for you guys, but go here! They have order kiosks and you can have your food brought to you by one of the staff.Something that doesnt happen often with McDonalds, but this location really was clean. There was a modern aesthetic to it, along with the pastries (never seen at anothr McDonalds).The food did take a while but considering the wait volume (-20/30) people, I can understand.Overall, this is a great place for cheap food to go and to stay. If youre not specific about the way you like your food, order at the kiosk (get a table marker) and go on upstairs and find yourself a table.
Staff friendly, food good.
Shamrock shakes are the best! Why cant they serve them all year?! The vanilla soft serve cones are great too, and a really good price. The yummiest thing is to dip your French fries in your shake. Ive been coming to McDonalds since I was a kid, and its still as good... and Im still as excited to go there as always. Thank you for staying the same.
I like that there were 3 levels to this McDonalds. They also have a security guard that you have to show your receipt to to get upstairs. That should keep alot of people out that are just hanging out using seats and not eating. The food was typical of most McDonalds.
Good but credit card machines broken, lack of ketchup or napkins in my to go bag and lack of seating. Coffee was NOT hot or made by more order specs. 15/hr.....they should step up theyre game.
With todays day and age a change will come quoted from a great leader, troubles you might face turn your head to it. New place but remember I havent did any thing you didnt want already happened, coffee and cookie any one they got meals too. And of course fast service, I hope.
The staff decided that there were no longer any mcflurries, after they prepared 2 sundaes and a milk shake . Suddenly the icecream machine was broken. A Spanish speaking customer after me was then able to order not only a milkshake but3 mcflurries. When I inquired about it I was told that it was now fixed although no one has gone near the machine during the time since I was denied IN ENGLISH. I then stepped outside to get my friends and tell them our food was ready, they took the tray and headed up while I put our other friend in an Uber. When I came back in security who had just been no more then 5 feet from me while I ordered, paid, and received my food, made someone come down to confirm that I was a paying customer. If only the counter staff was as particular as the security guard.I wont be coming back here again, at least until my Spanish is better
They disabled the order kiosks by taking away all the number tents and requiring them. Then i get in a line, which is designed to handle the overflow, not the whole store... 2 cashiers and 25 people. Nice long wait. Then, they didnt give my mcflurry a mix at all. If i wanted a cup of vanilla ice cream with oreo topping, i wouldnt have ordered a mcflurry.
I had a better experience here at this McDonalds.. they greeted me with kindness asked me how was my day.. and offered me a courtesy meal. Without me asking.. I am grateful and they put this cool note of gratitude from MCDONALDS
Never emailed me back
This is the worst mc donald’s ever. The employees are very rude. I ordered the cheese sauce and they did not have it in stock. Therefore I asked why they did not have it and that I paid 40 cents for it. Then they said to each other “Why would anyone get their 40 cents back?”. I am a regular customer at mc Donald’s, but this was not a good experience for me...
Place was clean and nice.....service was fast.
American food in the midst of Chinatown. Reasonable seating but prices were a bit high. Its NYC you might say, but its just a hamburger I would say. 😀 However, several in our group noted that the burgers were well put together kinda like the picture instead of slopped together as is sometimes the case.
The early morning staff is very courteous. My big complaint is the non payors that come in and decide the downstairs seating area should be their sleeping space and a place where they should put all their belongings on.
NEVER GO HERE - HORRIBLE SERVICE. Theyre always rude!!! Either theyre RACIST or just plain rude. I asked for a paper bag 3 times and the two Spanish ladies ignored me despite making eye contact. The one at the pick up counter gave a little nod then walked away even though the paper bags were right next to her!! Then I went to the cashier and she just gave me a blank look and motioned to the pick-up counter without saying a word. Then I told the girl yet again, that I need a paper bag please and she just gave me a dumbfounded look with a twang of annoyance and walked away and then fave out more orders. They were just so rude and every other time Ive been there! They were all Spanish and maybe dont like Asians but theyre horrible people and I never want to go to this location ever again!!!
Went there two days in a row. First day tried using the mcdonalds deals. There wasnt a scanner so worker had to type it in. Said that the deal was only for a free small soft drink and not a small orange juice. It states whats free in the app. Went back today and used a kiosk. Scanner deal from my phone and the thing froze. This place seems not to except deals at all shame.
Hours of operations are not as stated
As far as a McDonalds goes, it gets 5 stars for being clean and having quick service as well as surprisingly adequate seating. I have not given this location a rating based upon my opinion of McDonalds in general.
A very busy McDonalds! Whay under staffed! One young man seemed to be doing all the work involving the food. While they left a inexperienced young lad on the register. She told me my daughter could not have a Dr. Pepper cause it was not a drink choice for the cheeseburger meal. This sounded absurd so when I asked her to explain this she told me no we are just out of it. She was supper sweet and at this point I came to realize only her and the other young man were the only 2 working. As the manager sat there holding a mop and did literally nothing for 20 min. So many McDonalds in NYC and this one was in all Honesty just AWFUL!!
Wanted a nice quiet breakfast, there was a giant inflatable rat right out the window. 10/10
DO NOT DO MOBILE ORDER HERE! They will take your money and dont receive any order from the mobile app.
Got here in the wee hours and found this place very clean, quiet and the staff was courteous. I ordered breakfast and asked for it to be fresh and hot. Glad it was made to order, palatable, and hot. I loved being there on W 34th St, Manhattan.
The meal was as good as Mc Donalds can prepare. The store though , being located across the street from Penn Station one would expect a store size suitable for travelers with bags. This was not the case and the wifi was non existent.
This McDonald’s has served me well. the best place in town to get angry in after watching st. john’s embarrass themselves in yet another a big east game
Food was good, i was particularly impressed by the self order service, where i can choose what i want, pay and then just go to pickup, almost like delivery in a way. 4 stars because the staff are a little rough.
Terrible service.I came into the store and bought my dinner at 9pm. I sit there for 1 hour and then the staff came to me and asked me to leave. I thought that the store might be closing so I left. However, after I came out, I noticed that this is a 24 hour store. I bought food and no one else was waiting for a table. There was no reason for letting me out. The staff was rude!!!
First time I came here was okay but then I came again and I’m waiting for fries for more than 10 minutes... I understand that if I’m waiting for fresh, hot fries but it does not take more than 3 to 4 minutes ... like come on ... and a male Employee will still argue that I’m wrong ... smh !!! Worst place ever!!! Got be in city !!! -.-
Horrible rude staff. One girl in particular. Honestly dont know how she is there.food was fine, plenty of seating, clean but would never go here again. Definitely would not recommend because of her attitude.
Service on the most part is better than most Mickey Ds
Great coffee in the morning for only a buck any size anyway. Love it, the best coffee! Food is scrumptious especially anything on the menu but for me the breakfast is my favorite!
Clean McDonalds restaurant and bathroom. Good Experience.. Good Customer Service.Dined In
I went on last Wednesday and the automatic machines didnt work for ordering inside. The place was full, too tight for people that were there eating. Apart from this good and quick service.
Great hole in the wall McDs, minus the crackheads, if you want a quick bite after a night of drinking.
Kentucky Fried Chicken and a Pizza Hut Kentucky Fried Chicken and a Pizza Hut I like food you like food Kentucky Fried Chicken and a Pizza Hut, Rock and Roll McDonalds Rock and Roll McDonalds
The slowest place I have ever been to. People where not nice at all and after we waited an hour they still didnt give us all we ordered. Pick a different place!
McDonalds food is usually the same everywhere I go. Yay fastfood. I went to this one during the Big Apple Comic Con 2017 weekend. They handled the con rush well. Costumes and hungry cos players can be a struggle, but the managers were right there with their employees making sure everything was ok. A homeless dude was asking for money. Kind of sucked, but they got rid of him quickly though.
I dont know if Im like from the 20th century, but this McDonalds is super high-tech. This McDonald consists of three floors. The main floor is what you walk on to, its the second floor. Most of the seating is on the third floor, I didnt go up to it just because I had an ankle problem and unfortunately the elevator was out. The basement, and area you cant get to it, is where the girl is it so fancy contrapment takes your food from the grill to the second floor where you order. I just thought that was cool while I was waiting around for my food. They have about six self-serving machines that are in front of the restaurant. But if you want to speak to a human you can just walk past that to the two registers they have
Its pretty much yhe same as most mcdonalds in the city..least this one is kept clean .only unpleasant sights are all the homeless dirtbags and all the drug addicts that hang around in front and beg for money indide just walk right up to people while their eating ask for money beg for your food..other then that pretty good for a coty McDonalds....
Good fast food as expected :) I just dont like the fact the pickup panel is not used, need to keep hearing the ladies calling your number.
The cashiers are welcoming and respectful. The environment is clean and neat. Smells wonderful and I would recommend this McDonalds to family and friends.
(UPDATE)I did my complaint thought mc Donalds website and they call me. I have my food back and a letter with apologies with a meal card....MC Donalds costumer service surprise me! Thank you for answering... Thats the way... ordered Two Sausage MC Muffins and one small coffee...after almost 10 min I had to fly out the local because I was missing my 1.17am train (next is 3.30) After I told the cashier my situation I requested refund but she needed authorisation from some one who was cooking on the top floor! Mama Mia! I left running with my ticket with no food or coffee. How I get my order now...Because I payed for it!
On McDonalds Ive ever been to that has a security guard. Does not let you pee before you order. Other than that the place is clean and fine.
Extremely slow, store was relatively clean thou, but cant understand why they kept skiping orders and took like 20 mins to prepare a slushy, ah dont forget to ask for napkins, they dont give them and takes forever to attend you if you go back to ask for them
I ordered 2 cheeseburgers with no onions and they gave me two hamburgers with onions I went back for them to fix it, I waited 20 minutes and they gave me the exact same thing
My first time at this location I order some breakfast, my order was taken to my table and it was fast, employees really nice and helpful. I would definitely visit again and I recommended.
The food was hot and the employees were very nice
Very poor customer service, rude staff, and we paid for a burger and fries that did not come and the manager did not believed we didnt receive it even with the receipts.. Ive never seen anything like it before
First floor appear very small but it has a lot of seatings on the upper floor. Looks like it has 3 floors. The place is clean and quick with order several self order booths.
I love the bacon egg and cheese as well as other options on the menu. 🇮🇹
Super clean and nice seating place. Clean restroom and detailed sanitary.
Horrible staff i was forced to hurry up and eat by security so someone else could eat comfortably without being bothered i spent my hard earned money in there i should be able to take my time to eat.
Over crowed security want u to stand where there is no space never enough workers the attitudes from the guy in the blue uniform horrible no manners a whole jerk I come everyday spending $28 drinks done b4 food why the doorman is the greatest
Filthy location, garbage on the seating and tables with grease and mold on floor corners. we walked out because I cant image how it looks like in the kitchen & food preparation area.
I waited 12 minutes for a cappuccino, I asked them about it and they forgot my cup on another counter. The coffee was cold and took way too long, but I didnt get any compensation for it. The kiosks where all busy for several minutes. Not recommended if youre in a hurry.
The employees where very kind n tge store was clean the whole experience was pleasant the one thing wrong was they didnt have the third floor open so limited space n someone left so we could sit down they should of had tge third floor open.
Open 24 hrs which is really convenient after a late night concert.
City is busy and this McDonalds is no exception, but the order was done Fast! Got a table and was able to enjoy my meal.
Clean friendly like environment n very spaceious w view.They served the food!! At your convenience!! Eat there every morning!! N very like a classy restaurant!!!
Food is often cold. No matter what burger you order it comes made wrong. I only go here to get chicken nuggets or a mcflurry.
The store is up to date very small and with exception of a few the staff sucks. The few taking orders cool, the people getting the food the worst! Period!!!
I came to this mc donalds a lot of times and always were crazy guys screaming. But this time it was ok, the food was good and the french fries at the right cooking time. There were no crazy guys and an police officer was there. I dont now, but i think they are changing.
Its ok could be better i say its just to many homeless people dine un n have a bad smell of sweat n people get high in bathroom n leave needle n bags of drugs on floor dirty at time smell homeless people askin for money harass people who eat in McDonalds
Small reduced menu business. Its a very busy takeout coffee shop at the airport.
Clean and brightly lit. Multiple levels of seating, but was quite crowded. . Order fulfillment was super fast thanks to the app.
We had to ask for our order because people before us were getting served, and there were employees in the back cursing and being loud with each other. Very uncomfortable experience
Fast efficient service
I dont eat McDonalds but my grandson liked this place especially the upstairs dining area. I was a little disappointed with the wait time but most of the employees were kind.
One of the better run McDonalds in Midtown. No dine-in at present
Unlike the methdonalds a block away on 8th ave & 36th, this is the poshdonalds. When you order, you get a little plastic table stand with a number. There is a velvet rope to get upstairs to the seating area (ok, maybe not velvet) that the man standing there pulls back for you when he sees youre holding a table stand.
Service is no good, had me wait for 15 minutes then told me to go to another Mc. Donalds.. Ill never go there again.. five thumbs down !!!!!!
Worst customer service !! Cashiers were so rude. Altercation broke out and cops had to get involved. Supposed supervisor was at scene but was unable to help situation. Whenever visiting nyc. NEVER VISIT THIS MCDS !!!!
McDonalds offers fast service for consistent quality food on the cheap. Bonus freebies if you use the app, regularly updated.
Its at the subway station so dont go looking for it outside... i did that mistake... in case you reach the place and dont see it.. look for the nearest entry to subway station and you will see the joint therehit 👍like if u find review helpful
I constantly come grabbing some food here. I love the rapid service and well cooked dishes. I recommend this place.
The service at the counter was nice. But theres an old man that acts like the 2nd floor VIP bouncer was very aggressive and off-putting.
Delicious food is served at McDonalds
Nothing is working. I asked for a manager, she came and said “i cant (won’t) help you. Never again
Great service from the employees.
They are judgemental they think their better then other they do what the want if a could rate zero stars in wouls
Very nice place but homeless people outside. And takes long to get your order. All I got was two Sundays.
It was delicious but I just wish theyd allow us to sit down and enjoy our meal
The customer service really awful they were rude the place was dirty I will never eat at McDonalds again anywhere
THE NIGHT SECURITY AT HERE IS A RACIST. DISRESPECT MAKE ME SICK. WE STAYED THERE FOR LESS THAN 30 MINUTES, AND THE FOOD TOOK 15 MINUTES TO GET READY. HE SAID THERE IS A 30 MINUTES LIMITS FOR SITTING WHILE THERE WERE NOBODY ELSE THERE.
I like the freedom over thereGet your food and coffee, sit and relaxNobody bothersLeave whenever you wantIt’s a second home for me
Clean eating areas, clean bathrooms, ordering computers. Very close to Penn Station and empire state bldg
Nice location. If you like McDonalds youll appreciate the fast service and option to order via self order system.
Too long of wait- order kiosk..muffin and coffee..waited more than 20 minutes
The Security Guy wasnt polite with me he Screening ! Bad words ...
Slow service. Staff member was on there phone while working. Food was good quality.
Very busy location. Doing thier best to serve a crowd. Food was good. Seating was full.
Minimal seating. Staff isnt fond of you and just want to get over with their shift. Pretty dirty. Just any other NYC McDonalds, dont expect much
I ordered a double fish filet no cheese with extra tartar sauce with medium fries. It was delicious.
Le encontre un cabello a mi hamburgesa, I found a hair between my hamburger...nasty place to be at penstation 🤮
Get ur food and move out of there fast. Be three times faster night. Food is ok.
Its McDonalds so u cant go too wrong. But it was good and service was good
Very poor and slow service. Can’t even make a burger correctly, and when you ask them to fix it you get pushed to the back of the line.
Its gotten a little better. But i think it might be time to change the managers. And definitely renovate..
Terrible system & they left the bag over on tbe side & never came to ask who order belonged to, i finally sent my Grandson to go check. Food was cold. Not happy
Food was ok. Ordered take out & they forgot one sandwich but they corrected the mistake with no problem
Its McDonalds they are the same everywhere so you know what to expect. Extremely fast service. Okay food. Avoid the bathrooms they are terrible!
Great service the cashier was friendly and the services was fast thank you my order was accurate.
My breakfast sandwich bread was so burnt it was inedible...
Quick service but usually very packed. Food is always cooked well.
Staff could care less if you have everything you need to enjoy your meal.
I ordered two double cheeseburger and 1 cookie and they serve me 1 single burger and 3 cookies.
Not bad, a clean and reasonable place to eat i love their coffee
Ickey. Nasty. Supppse to smell food. Not piss workers. Are. Unreal i will never. Go to this one EVER again
Everytime I order a Mcafe here, its made wrong. Staffs need better training
Im rarely disappointed whenever I go to McDonalds. The food is mostly always great.
Awesome great place awesome staff hospitality she even check my cell phone and help me do the survey
Kind and Gentle people there, clean and fast the service, but you know nothing more, nothing you can not find in an other Mc Donallds
My wife wanted a caramel latte she thinks theyre the best.
Awful service. I received melted ice cream cones and was asked to leave just 20 minutes after sitting down.
The man was on his phone the whole time getting wrong order etcc
This place is clean and coffee inexpensive. Good wifi. The food? Well, everyone knows...
Clean and fast. Crowded and no real place to sit down at. Very rushed feeling there.
I love the breakfast menu most. Coffee is good & now cheaper than 711.
The food was over priced4 lil food.N da lil lady w a tude
They are alot faster than the one on 8th Avenue and less crowded
Very good place for a quick bite. They have screens where you can choose yourself and place the order.
Very clean fast and good service
Good
Fully remodeled fast service rite across from Penn station 2 bathrooms and alot of seating upstairs
Service was ok but the drink was tasteless and it supposed to be sweet tea
Always crowded. Nowhere to sit. Garbage left on tables. Food fine for fast food.
Total reviews rating 3.8
199 Reviews for McDonalds 2023:
Review №1
2022-05-03Visited this location for breakfast. The place is very small, better for take out. Ordering is easy on the screen. The waiting time is considerably ok based on the high volume of clients they serve, however I do recommend to check your order at the time receiving it in the counter. I didnt have any inconvenience, probably because I only order a coffee, but 5 min waiting time were enough to see several clients complaining for a missing item. I think I waited too much for a coffee, but I understand they were really busy. The coffee was good as usual.
Review №2
2021-07-29From cleanliness to freshness to the fast customer service 5/5 stars. Ordered online typed am here and voila order is called out. Each table marked that it was cleaned and ready for next customer. I also experienced the professionalism of the people behind counter. Outstanding
Review №3
2022-05-15It is very clean McDonalds. And stuff is very pleasant) we ordered French fries online and came a little bit later. So stuff changed a French fries for new warm one (and we never asked about it).We love this place!
Review №4
2022-05-29Accident with a UPS truck and TeslaAbout a week ago nearby Macys 7th and 6th avenue have to be closed for 4 hr
Review №5
2022-08-02It was good. There was a mistake on my order it was fixed no problem. The machines were having some problems and this made the lines a little long. But it was fine.
Review №6
2022-07-15Busy, so busy, its hard to know when your foods ready if tour not standing up there the whole time. But is across from Pen Station, given the area and associated expectations of large crowds of people, service was good.
Review №7
2020-01-15Food is standard McDonald’s, but touch screen ordering is very convenient to visualize options and service was very fast, in spite of the restaurant being busy. Big plus that the location has three floors, plenty of seating and relatively clean given the amount of traffic.
Review №8
2022-03-23This McDonalds is pretty okay, but at night junkies tend to wander around this area. Obviously not the restaurants fault though its worth noting. I always do app orders, and havent had any issues in the past year or however long. The wait seems normal to me. I definitely prefer this location to the larger one on 8th Ave.
Review №9
2021-08-07Very spacious with three floors and very clean, its fries are very crispy and the service is 👍
Review №10
2022-03-16Ordered a large unsweetened iced tea. Received a large cup of something. Barely colored water. Guy asked me if I wanted another. I said no if it comes out of the same pot, then the next wouldnt be any better. I left with some colored water pretending to be tea.