Wheelchair-accessible car park
Yes
Federal Auto Body Ltd. in Flushing
Categories
Location on the map
Flushing, Queens County, New York, US
Accessibility
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Amenities
Gender-neutral toilets
Yes
Mechanic
Yes
Toilets
Yes
Planning
Appointments recommended
Yes
Phone: +1 718-539-1111
Site: http://www.federalauto.com/About...
Site: http://www.federalauto.com/About...
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:9AM–12PM
- Sunday:Closed
Other Auto body shop Nearby:
Comments (43)
Everyone at Federal Auto was friendly, professional and helpful! I went there because I was in a small accident with my Lincoln MKC. I had a family friend refer them. I had no idea where to go and it was the best suggestion. My car doors needed to be replaced. They were very efficient. When I picked up my vehicle it was perfect!! Like nothing ever happened! I was very happy with them and Kyle was especially helpful. I highly recommend!! Best experience!! Thank you to Federal Auto Body!!!
Ive used Federal previously and have always had a great experience. There are a few things you look for and require from a shop and that is professionalism, transparency, and customer service. Kyle provides end to end service and peace of mind while you go on with your busy lives. I recommend Federal to anyone who is looking for quality work and no hassle.
Thats what I take my car anytime have an accident right up the street 5 minutes away they do great work as well as have the rental car agency pick you up
Had a fender bender and my car was sent here for repairs. Great place! The guy who helped me and took care of my repairs was friendly AND kept me informed about the process with my car. Every time I called to see how the repair was coming along he made sure he told me what was happening and never seemed bothered that I called more than once. DEFINITELY recommend this place as the experience for me while my car was being fix was a great one.
Can’t find where to even begin. I picked my car today and let me just point out the time frame was a lil bit more than expected but it’s only because it was more than just body work. And frankly I rather it be done right PeriodT. These guys know BEST! and when it comes to safety they don’t mess around and I’m grateful for that! My Dodge Durango runs even better now and Looks better now than when I got it at the dealership. It look friggin amazing !!!!!!!! Kyle and John really went above and beyond what I expected. They are never a disappointment EVER! I’m smiling from ear to ear still 😁 So happy with the body work! The car is running so smooth that it definitely gave me the confidence that my accident took from me and I think that’s the ultimate thing I got today. Thank you again Federal Auto💯💯💯💪🏼
We had a terrific experience with Federal Auto Body. They provide excellent customer service and returned our car to us in much better shape then we gave it to them (including cleaning and detailing it). We highly recommend them for all of your auto body needs.
In 2010, someone hit me in the back and damaged the bumper so insurance company sent me to this auto body shop for needed repairs. I never forgot their professionalism and kindness with getting needed repair done to vehicle.Well kept this auto body shop in mind when got side swiped on Van Wyck Expressway. This time met Alex and I paid out pocket without assistance of insurance company. He reassured me that work would get done efficiently. I have to say was apprehensive but Alex showed same professionalism that I had experienced years earlier. He gave a great quote and timely completion of needed work on car. I advise anyone looking to have great work done on vehicle to utilize this shop!! I will never forget how they assisted me and hope that others take the chance and use them too!!!
NOT recommend at all. My car was fixed on July. Before we dropped the car, my brand new backup tire is there. But last night, we got flat tire and tried to replace with my original backup tire which is cost me $650, not the smaller size backup tire. I paid for the original off-road tire, even the plastic cover was there. Its gone!!! Cant believe it, someone stole my tire!!!! Oh, maybe you can say “not stolen”. SWITCHED!!! They switched to a used small tire. Plan to call Johnny (the owner or manager) but my boyfriend said we wont get the tire back and they will not admit it. That’s what I believe. Just want to let you guys know, be care of this place. Forgot to mention, we didnt get the car on time as they promised, only when you called you got updates. Also, the day we returned the rental car and picked up ours, the car got problem again. It was on our way home, within 5 minutes driving? They didnt fix it and tested it? We had to go back to Federal, called the rental company at the same time. But lucky, the car got fixed that day.
Though it was finished beyond the estimated date, the quality of work done was not compromised, service is exceptional, Mr. Kyle is very professional,thank you all.For all Geico claims and others i recommend this shop.
I must say the guys who fix the damage on my wife did a excellent job. Very professional and very helpful.
Federal is the best place I could find for the repair of my car. They are very professional in every single detail. My car looks just like when I just bought it from the Lexus dealer. The whole staff are masters here. Great job Federal. Thank you!
The worst repair ship in Norther Blvd. They charged us over $13,000 for repair and afterwards the car was giving us a lot of issues and they said, Sorry, these issues were not related to our repairs. They failed to help and I highly recommend getting your repairs done directly from the manufacture of your car.
Kyle was professional and put me at ease with the process of getting the car repaired. They finished early and did a great job on the car.
Last night scraped my wife’s car entering the garage.The scrape was about 10 inches long 8 inches wide.John looked at it, excused himself and came back with a white rag. He wiped the paint of the garage door off the car. Presto!, as if nothing happened.And John, the boss, refused to take any payment in return. I will definitely recommend Federal to family and friends. To John and Federal, it’s not all about money!
2 stars for friendliness and the fact that they did fix the problem, but no more because they created more and didnt care to fully fix it.If you really must go here for whatever reason. Take thorough pictures of your car for documentation because chances are they will scratch your car or mess up something else externally.
Good work done, car was ready when promised and John at the desk is a true professional. Honest and friendly, not what you typically at a body and fender shop.
They do excellent work... very nice people..would recommend them.
Had so much problems with this repair shop! They can never get the work done right the first time. John in the office is extremely helpful but his staff sucks! This shop used to be really good! Now they’re always drunk and high, especially Wilber. They really need new workers!
Owner very nice about looking at car and being up front with being too busy. Provided with cost of parts so I would not get over charged somewhere end
Very professional and friendly. Very few places like this around. Def would refer them and go back. I didnt feel like they were ripping me off. They did anot exceptional job on my jeep.
Had a accident with a mta bus..the federal boys took good care of my car. Very friendly and professional..would highly recommend.
Made my accident must smoother. They handled everything and they were all very concerned, nice, and professional.
This shop do bad work! My car still give me trouble. They take all my money and don’t fix the problem. Do not go here!
Kyle is a professional who knows how to treat customers like real customers.Thats why his business will run for ever.
Super friendly staff, work was done very quickly and my car looks great.
Lazy sack of potatoes! I called to have my vehicle inspected as a state farm center and they declined all together.
The staff is polite and efficient the work is great and John is super easy to deal with.
Excellent top customer service.
Great service, and top notch work!
Always friendly and helpful!
Excellent
Mr.John is very friendly and the working staff are excellent.
Perfect job very clean and fast as one wants, highly recommended that I live 4 blocks
Total reviews rating 4.4
43 Reviews for Federal Auto Body Ltd. 2023:
Review №1
2022-02-08I had my car repaired through my insurance at Federal recently and the service there was absolutely phenomenal. They repaired multiple panels on my car and did a fantastic paint job. Kyle handled my repairs and he went above and beyond for me. All the staff there were always so pleasant and responded quickly and efficiently to any questions I had. Highly recommend!
Review №2
2022-06-30So far going good. Kyle is handling the paper work with the insurance company and reparing arrangements including ordering the part needed for the repair. Ill be dropping off my car next week in the morning of specific day agreed and I am looking forward to get everything worked out as discussed and planned with Kyle. Ill update again once my car is repaired.Update: Federal Auto Body did wonderful job reparing my car. My car got a new bumper and repainting where it was scratched. As promised, part was ordered before dropping off my car. Kyle said it will take 3 days for repair, but to my surprise, it was all fixed up by next day. All of the process from making arrangement for repair, drop off, rental car, and pick up went as planned. Highly recommended.
Review №3
2021-12-17About a month ago my car got vandalized and Geico sent me to F.A.B. When I arrived Kyle took care of me immediately. I was pretty rattled given my experience, and wasnt sure what to expect w the repairs/insurance/and rental. With his light-hearted humor and calm demeanor he gave me honest estimates of cost and time it would take to deliver parts. He had someone drive me to Enterprise to rent my car, and gave me his direct line, should I need any additional assistance throughout the ordeal. I did have to wait a couple weeks for parts, but that was no fault of the shop and he was very upfront about that from the beginning. When everything arrived he called to update me, and the work done on my Jeep was pristine.Overall, this business is ethical and does amazing auto body work, without taking advantage of people (and lets face it, as a 5 tall woman, I was prepared for the worst from an auto body shop). If you need car repair, you can leave your baby here in good hands.Thanks Kyle & Team!
Review №4
2022-02-10Service is excellent. Kyle and John are professional, knowledgeable, and friendly. They strive and succeed in educating their clients about the repair work being performed on the autos. They have earned my trust and my loyalty.
Review №5
2022-06-03My husband brought one of our vehicles in a few weeks ago after being towed in by AAA from Brooklyn. They have worked on our vehicles for a few yrs with no issues. The man came out before the sprinter could be removed from the tow truck and stated He knew who we were and had no room and did not want to work on our vehicle needless to say we were in shock as was the tow truck driver. Rude and no explanation except he had no room for our vehicle !
Review №6
2021-06-28I also found Federal through my insurance company and recently returned for some out of pocket auto body work. Hard to believe that my 2009 Hyundai Santa Fewith 145, 000+ miles looks new again.Thanks again John and Kyle
Review №7
2018-12-30Had a Geico claim here recently for a side swipe incident. I was apprehensive because I have heard horror stories of GEICO partnered shops cutting corners and completing shoddy repairs. After checking out the reviews online and exploring the facility in person, I decided to give it a shot.Boy, am I glad that I did.Took about two and a half weeks (vs 2 weeks that they quoted me), but I had a loaner that was easily set up through shop. Their staff here are super friendly and the service I received rivaled or surpassed that of various Lexus dealers that I am accustomed to.Most importantly, the job was done perfectly. My 3 stage paint was matched properly, and body dents were pulled out to factory specs. I was hard pressed to find evidence of overspray or paint inconsistency, even under a flashlight. The wheels were refinished fantastically and the vehicle realigned. Pretty sure they washed the car and detailed the interiorI am a stickler for detail, and I regularly wash and clean my vehicles with clay bars, random orbital polishers, and various paint sealants. As such, I have a pretty good eye for spotting poor repair paint jobs . These guys met my expectations and then some. Wouldn’t hesitate to come back
Review №8
2021-11-17This body shop has Geico express service. I have Geico and have had work done here before(2018 Subaru Outback for rear quarter panel and rear door, a 2021 BMW x7 front quarter panel and passenger door). The work they do here is exceptional. The shine and glow when the work is done..makes you smile from ear to ear!Only a suggestion, they should give text updates every 3 days. It would help with customers that like to micromanage and be on top of everything that is being done and the time line, I am sure it will decrease the workload for the guys up front. Constant phone calls from customers asking for updates is such a waste of time and headache.
Review №9
2021-11-24My dad (Gil) took the car here, and the repairs were great. The customer service by Kyle was fantastic. Definitely recommend going to this place to get your car repaired.
Review №10
2021-06-07Kyle and his team are absolutely incredible. I have brought my car in once using insurance and second out of pocket. He provided me with multiple options and I never felt like he was looking to gouge me.I wish I would have taken pictures of the car before I took it in. But the guard did more damage and the bumper, headlight and hood needed to be replaced. When I saw my car I couldnt believe how great she looked. My neighbor said my car looks brand new! So if your looking to get your car repaired this is the place to go! Thank you Kyle again for the incredible service and always keeping me posted with the entire progress!