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Phone: +1 718-539-1111
Site: http://www.federalauto.com/About...
Opening hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–12PM
  • Sunday:Closed
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Total reviews rating 4.4

43 Reviews for Federal Auto Body Ltd. 2023:

Review №1


I had my car repaired through my insurance at Federal recently and the service there was absolutely phenomenal. They repaired multiple panels on my car and did a fantastic paint job. Kyle handled my repairs and he went above and beyond for me. All the staff there were always so pleasant and responded quickly and efficiently to any questions I had. Highly recommend!

Review №2


So far going good. Kyle is handling the paper work with the insurance company and reparing arrangements including ordering the part needed for the repair. Ill be dropping off my car next week in the morning of specific day agreed and I am looking forward to get everything worked out as discussed and planned with Kyle. Ill update again once my car is repaired.Update: Federal Auto Body did wonderful job reparing my car. My car got a new bumper and repainting where it was scratched. As promised, part was ordered before dropping off my car. Kyle said it will take 3 days for repair, but to my surprise, it was all fixed up by next day. All of the process from making arrangement for repair, drop off, rental car, and pick up went as planned. Highly recommended.

Review №3


About a month ago my car got vandalized and Geico sent me to F.A.B. When I arrived Kyle took care of me immediately. I was pretty rattled given my experience, and wasnt sure what to expect w the repairs/insurance/and rental. With his light-hearted humor and calm demeanor he gave me honest estimates of cost and time it would take to deliver parts. He had someone drive me to Enterprise to rent my car, and gave me his direct line, should I need any additional assistance throughout the ordeal. I did have to wait a couple weeks for parts, but that was no fault of the shop and he was very upfront about that from the beginning. When everything arrived he called to update me, and the work done on my Jeep was pristine.Overall, this business is ethical and does amazing auto body work, without taking advantage of people (and lets face it, as a 5 tall woman, I was prepared for the worst from an auto body shop). If you need car repair, you can leave your baby here in good hands.Thanks Kyle & Team!

Review №4


Service is excellent. Kyle and John are professional, knowledgeable, and friendly. They strive and succeed in educating their clients about the repair work being performed on the autos. They have earned my trust and my loyalty.

Review №5


My husband brought one of our vehicles in a few weeks ago after being towed in by AAA from Brooklyn. They have worked on our vehicles for a few yrs with no issues. The man came out before the sprinter could be removed from the tow truck and stated He knew who we were and had no room and did not want to work on our vehicle needless to say we were in shock as was the tow truck driver. Rude and no explanation except he had no room for our vehicle !

Review №6


I also found Federal through my insurance company and recently returned for some out of pocket auto body work. Hard to believe that my 2009 Hyundai Santa Fewith 145, 000+ miles looks new again.Thanks again John and Kyle

Review №7


Had a Geico claim here recently for a side swipe incident. I was apprehensive because I have heard horror stories of GEICO partnered shops cutting corners and completing shoddy repairs. After checking out the reviews online and exploring the facility in person, I decided to give it a shot.Boy, am I glad that I did.Took about two and a half weeks (vs 2 weeks that they quoted me), but I had a loaner that was easily set up through shop. Their staff here are super friendly and the service I received rivaled or surpassed that of various Lexus dealers that I am accustomed to.Most importantly, the job was done perfectly. My 3 stage paint was matched properly, and body dents were pulled out to factory specs. I was hard pressed to find evidence of overspray or paint inconsistency, even under a flashlight. The wheels were refinished fantastically and the vehicle realigned. Pretty sure they washed the car and detailed the interiorI am a stickler for detail, and I regularly wash and clean my vehicles with clay bars, random orbital polishers, and various paint sealants. As such, I have a pretty good eye for spotting poor repair paint jobs . These guys met my expectations and then some. Wouldn’t hesitate to come back

Review №8


This body shop has Geico express service. I have Geico and have had work done here before(2018 Subaru Outback for rear quarter panel and rear door, a 2021 BMW x7 front quarter panel and passenger door). The work they do here is exceptional. The shine and glow when the work is done..makes you smile from ear to ear!Only a suggestion, they should give text updates every 3 days. It would help with customers that like to micromanage and be on top of everything that is being done and the time line, I am sure it will decrease the workload for the guys up front. Constant phone calls from customers asking for updates is such a waste of time and headache.

Review №9


My dad (Gil) took the car here, and the repairs were great. The customer service by Kyle was fantastic. Definitely recommend going to this place to get your car repaired.

Review №10


Kyle and his team are absolutely incredible. I have brought my car in once using insurance and second out of pocket. He provided me with multiple options and I never felt like he was looking to gouge me.I wish I would have taken pictures of the car before I took it in. But the guard did more damage and the bumper, headlight and hood needed to be replaced. When I saw my car I couldnt believe how great she looked. My neighbor said my car looks brand new! So if your looking to get your car repaired this is the place to go! Thank you Kyle again for the incredible service and always keeping me posted with the entire progress!

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