Delivery
Yes
FedEx Ship Center in Staten Island
Categories
Location on the map
Staten Island, Richmond County, New York, US
Service options
Accessibility
Wheelchair-accessible entrance
Yes
Phone: +1 800-463-3339
Site: https://local.fedex.com/en-us/ny...
Site: https://local.fedex.com/en-us/ny...
Opening hours
- Monday:9AM–7:45PM
- Tuesday:9AM–7:45PM
- Wednesday:9AM–7:45PM
- Thursday:9AM–7:45PM
- Friday:9AM–7:45PM
- Saturday:10AM–4PM
- Sunday:Closed
FedEx Ship Center in other cities:
Comments (114)
Staff very friendly and helpful, which is rear these days. Stay safe.
I was returning an item from Wayfair who sent me an email with a return label. Now when I do this with UPS theres no problem but it was an issue at FedEx. The guys there tried very hard and eventually got it done because if they didnt I am a quitter I would have gone home without mailing the thing . They were very kind at FedEx I thank them
Love the staff and the service is fast and courteous
Great staff and they are fast! They helped me a lot. 5 out of 5 stars!!!!
I wasnt sure if I had the proper labeling for a package I was sending, I arrived at the Richmond Terrace location. This station is rather secluded and out of the way surrounded by both industrial and commercial properties. The facility is small and has a private parking lot. It is ADA compliant with ramps and automatic doors. The station is small and contains packing materials at nominal cost as well as free FedEx branded supplies. Shama, who greeted me was extremely knowledgeable, polite and friendly. She complimented me as having all correct paperwork for package mailing.My subsequent visits, I was pleasantly surprised that Shama remembered me and we had a nice chat. I asked if I could use the restroom and was guided by several station employees. Everyone had a smile on their face and were friendly. This family dynamic is what makes me look forward to future trips to this little station set in the foreground of The Bayonne Bridge.
Great place, service- courteous, and very patient- It was my first visit to that branch, n will go again instead of visiting any other branch - Thank you
I was there on Saturday June 13, 2020 at 10am. There was only one person there in tbe morning. I dont know his name but he was exceptional!!! He was just PHENOMENAL! A REALLY TRUE CUSTOMER SERVICE PROFESSIONAL!!!
FedEx on Richmond terr. (HUB), is just for shipping/receiving.If you need a label printed, youll need the one on Richmond Ave. just before the SI Mall.Both have great service & kind employees.
I didnt have to wait long , and they do have Social Distancing in place and you have to wear a mask . The FedEx person behind the counter was courteous and fast in expedition of my parcel. 👍
I only come here. They are all so nice and helpful. Michelle is a doll. Such a sweet person. Anyone who has issues here its you not them. I know good customer service and this location and employees are good customer service!
Nice quiet place to drop off FedEx packages. They provide ample parking and service is quick. Only thing to beware is NEVER buy shipping supplies at a FedEx location youll end up paying $15 for a small box and bubble wrap. Clerk was very helpful in trying to be creative with maximizing the bubble wrap so I shouldnt need to spend an additional $4 for bubble wrap. However its a shame that a multi-billion firm as FedEx cant give complimentary bubble wrap for packages. (Bubble wrap should not cost more than a few cents per feet.)
At the time I came here, the workers were fast and efficient. Small space and they only allow 3 customers max inside. Plenty of parking.
The only fed ex I go to. Its always a fast visit with polite and knowledgeable staff
I used this as a hub for five years. They are really good - Michelle knows me by name and is always very friendly and helpful. Weve all had our problems with FedEx but these guys usually bend over backwards to get your problem solved.
Professional and friendly. Mailings get to where they have to go
FedEx ship center was nice they help me so nice place for everyone
This place is always empty to ship packages. People that work there are always helpful. Went to post office to ship they wanted 29, fed ex wanted 23. Even cheaper and you dont have to deal with post office customers or slow staff.
Tracking states my package was delivered! Who exactly were they delivered to? How do I get a representative to contact me, as I spoke to someone claiming someome will contact me before the end of day and no call from anyone, frustrated customer.
Shoma & Michelle great costume sevice rep. Always on top of helping ppl & their concerns.
Service was Fast and Great Very helpful!!Definitely Recommend..
Theres only 2 female in fedex ..shama and Michelle wonderful ladies with excellent customer service skills..always aim to please.
This Location is truly the best.... Michelle is the most kindness agent ive ever met. i been a customer for 5 year, and no issued.
The gentleman was very helpful here on my last visit.. more than I wanted to pay.. but the service is top notch
It was easy to find, the parking was adequate and the staff was helpful. The only improvement I can think of is to have later pickups for ground deliveries.
Service was quick in and out to pick up legal papers . Made my flight at Newark with enough time to get breakfast.
Nice place, you get in and out fast with no delay. Just that their shipping is kind of expensive if you dont have a prepaid label.
Excellent staff. This place is never crowded unlike other FedEx shipping centers. Every time I go its almost a walk in and out experience.
Omg it was actually my first time using fed ex. The gentleman was great. Great experience
I come early and they open for me!! Really friendly attencion and really good service!!
Very rude and impolite staff, especially the assistant manager. Not willing to help, and it seems like they have the wrong position working in customer service.
Great center. Fedex customer service not so great. Told me I cant pick up the package from the center even though my name is on it. One hand doesnt knkw what the other is doing.
Fast, efficient service and convenient parking lot made the trip simple.
Went in, expecting things to take all day but my visit was extremely fast
Located right below Bayonne bridge, a friendly team always welcome you with a smile and take care of your shipping needs. 👍
Great customer service and the attendant gave me less expensive alternative.
There were 2 people working in there and the guy was so busy and I was the only one in there and had to wait 10 minutes before being helped. Ugh...
Left a door tag to pick up the package while I was home and didnt even bother to ring the doorbell to have the signature taken for my package
Bigger size package cost more money. So I made smaller package and send to post office save money.
Awesome customer service very helpful!
Good service very help full little to no hassle.
One guy outside having a conversation, took the other a bit before noticing I came in, other then that wait I was out in no time
Quick and easy drop off. I was in and out in no time. Very friendly.
Nice happy place
Great service
Counter Reps are usually grumpy and distracted here, so be prepared and polite.
NO LISTED PHONE NUMBER? WHAT KIND OF BUSINESS IS THIS?
Very nice looking facility with professional staff
Agent too busy with phone calls, put wrong address on package containing confidential original documentation, then package got lost in transit
So helpful & caring inside. Nice pricing rates
Ship center and they dont have to print a label
At times hard to get help although they are nice.
Bunch of thieves stealing my Nike packages
Very helpful staff, Allways a pleasant visit.
Quick fast and convenient. Always the go-to ship centre.
Very helpful & efficient front desk.Always enough parking.
The nicest lady I have ever dealt with
Very amazing people work here
Goodness Google.. is a FedEx. What can one expect. Service is ok.
Very fast and easy location.
Great service, received my package intact.
Second package is not delivered, and nobody’s responsible.
Customer service representatives are great persons
Very Professional great service.
Fast and helpful staff
Fed Ex does it correctly. The world by 10 am right?
Staff are GREAT and CURTIOUS!!!
Plenty of parking. Efficient and quick service.
Hard to find but good service
Fast,friendly service.
Great place to send your postal mail
Nice people working there.
Good customer service.
Super quick, helpful people.
Fed ex ship center is ok !!
Fast and friendly service.
I love fed ex
Nice friendly service
Great customer service
Plenty of parking nice people
Come here to send things to Faraway lands
Quick Service
Surprisingly, in and out within minutes.
Helpful
They service sucks ASS
Good service
No line. Parking ok.
Good service
Good customer service
Nice services clean
Friendly staff,
Great place
Excellent staff
Its OK
Nice staff
Always good
Good service
In and out quickly
Was in and out
Ok
Ight
It is the worst service I have had in this country.They had to deliver a galaxy 6 edge phone and they gave it to someone else. They did not ask for a signature, they did not ask for ID, the service is very bad.
Excelente servicio
Very good attentive service and rate
مقبول
Total reviews rating 4.2
114 Reviews for FedEx Ship Center 2023:
Review №1
2022-02-22I love this place. The staff are lively and have big smiles on their faces. They helped me with all my needs. Top notch service.
Review №2
2022-05-27Sorry we missed youHave you tried to ring the door bell??? Twice dude didnt ring the bell, just leaves the notes on the door. I mean, come on! Awful!
Review №3
2022-05-05This is in the Walgreens in Empire Outlets down by the water.No signs for it. You just have to ask for help at register. Walgreens is easy to find across from the Häagen-Dazs by the water
Review №4
2022-06-07Have always been able to print my existing shipping labels at any FedEx location without problem but the woman working tonight decided she didn’t want to print it and gave me lame excuses like “it won’t look good.” A terrible experience.
Review №5
2022-06-23Excellent service, staff were diligent, good conversation and amazing time at fedex Staten Island.
Review №6
2022-01-21If it’s okay for a sender to leave at your door, tell your sender to designate that on the shipping order.A FedEx driver waited 2 mins, saw me open to door and drove off with my work computer. Now they say wait 3 more days or come to Richmond Terrace (I don’t have a car.)My company paid a ton to get it here by 12pm next day priority from Chicago. Now I’ll be on the phone with FedEx all day.
Review №7
2021-12-06Im sorry to say I went to UPS this morning because it is closer and they dont even open until 11 so I made the drive to this fedex location, so glad I did! The gentleman at the desk was friendly and courteous and printed the label for me unlike UPS and guaranteed delivery by tomorrow. Thank you FedEx!
Review №8
2022-04-15Driver from this facility lied abouy delovery attempt. I was at front of my house at the time they attempted this is BULL..S.HIT!!!!!
Review №9
2022-03-11This fedex location blew my mind for theirs service and how clean it was. The person at the counter was very helpful and friendly.
Review №10
2022-04-29Not crowded ... quick service ... convenient to drop off