Feel Beauty Supply in Baldwin
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Baldwin, Nassau County, New York, US
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Site: https://exheavy.click/feel-beaut...
- Monday:9AM–8:30PM
- Tuesday:9AM–8:30PM
- Wednesday:9AM–8:30PM
- Thursday:9AM–8:30PM
- Friday:9AM–9PM
- Saturday:9AM–9PM
- Sunday:9:30AM–7PM
Feel Beauty Supply in other cities:
This place is so big. I was super impressed by the supplies of Hair & wigs unbelievable!! who knew this exist on Grand Avenue in Baldwin. Very clean and well-organized store its like the Disney World of hair supplies, wigs and hair all kinds. This place is definitely worth checking out.You will be impressed.
This place when it opened the staff was awesome nice patient. Now I went to pick up products for my shop which were in the amount of 300dollors that will be last time I will go there its a shame that companies allow there workers to be extremely impolite to customers well most likely its the owner or there family they come into areas and open up shop were there is mostly people of color and they dont genuinely care about being nice but want your money!Sad to say but we let this happened by keep supporting there shops. It definitely would not be they other way around. SMH
Yes The store is big and yes the staff on the floor are very helpful but let me say this, the older Korean gentleman wasnt nice at all. I was going to purchase some silicone mix Conditioner, there was two different prices for the product, I showed the young lady who was working on the floor at the time. Myself and the young lady went to the counter, so she can let him know about the two different prices. He got very upset, when I said something to him. He told me he isnt talking told me, and wouldnt let me purchase for the cheaper price, I left the store. I went across the street to Foxs and purchase the same product for much cheaper and Luckys, Im told prices has dropped. So people shop around before you purchase from this store, yall find that prices are cheaper, right across the street. Also Ive purchased two Human Hair wigs from this store and payed a pretty penny for them and I wasnt Empress. I will not be going back.
This place is terrible when it comes to customer service and the product value is mediocre. It was my birthday and so I drove all the way out to their store about 35 minutes or so. They list their hours as closing at 8:30 but when I arrived at 8:pm their doors were closed and I politely asked the associate to help me and he immediately got nasty. I have spent hundreds of dollars in this store and so has my family. How easy and kind would it have been to simply allow me to come in and select the 1 item that I needed. I didn’t need to search because I knew exactly what I needed. I mean it was my birthday and I desperately needed my hair done because I was leaving for my trip the next morning. I even called ahead and they said come on down. To add insult to injury they called the police on me. I did nothing but stand outside and wave to get their attention and yet they call the police. I also can’t help to feel like this is because of who I am in regards to the pigment of my skin. In a time where it’s hard to have a business and this is the way you treat your customers.... Yeah, It’s safe to say we will be taking our business elsewhere. I wish them all the best. 🙏🏾✨✨✨
Okay so I am giving 2 let me explain why. When i walked in I was in awe of how big the store is and the very LARGE SELECTION and the cleanliness is amazing. The staff there are eager to help and explain any questions that you may have (5 stars).Then I walked over to the make up and started to look at the prices. The Maybelline fit me foundation that i purchased the day before for 5.49 was priced at 12 dollars. Now.i know the prices of these things can be priced different at different stores i expect to play that much it CVS drugstore or pharmacy but they give discounts and thats the price at ulta but you can also get a discount. Deduction NOW at ( 4 stars)Now lets talk about the pries of the wigs. I usually shop for wigs online. So i know which wigs I like and the prices for the wigs I purchase on the regular. When walking in the shop to do.a comparison of prices the wigs are priced at TRIPLE or even QUADRUPLE.For example the wigs in the BUTTA collection for the company Sennsationnel were priced at 80 or 90 dollars when the price range for these butta units are 38.99 and the highest one priced at 55.99 online. MAJOR DEDUCTION. (now.2 stars)Now you would think they would be in competition with the other 2 beauty supply stores right across the street.
Great store,spacious and full of good products. My daughter was ecstatic with options. However, to remain competitive they should consider competitive prices. Not everyone wants to wait for delivery. So to just go there,find their items and its relatively same or less expensive. Nice.
They were closing but they still let me in. I was the last customer and they accommodated me. They were very flexible and not so rigid and strict to tell me that they were closing. Very conscious about the type of service they were giving the customer. I was very happy with my shopping experience.
This place is really amazing. They have everything anyone could possibly be looking for. We definitely needed a beauty supply store like this in the area. Just tired of running from one small store to another looking for what I need because one store doesn’t have it. Well, look no further, this is the store to just make 1 stop to for all that you are looking for. Beautiful store! Thank you !
Dont get me wrong the store is huge and beautiful they have everything you are looking for and more you will just spend about 4 x the money.If you google any of there products I guarantee you will find it online and save yourself about 30 40 bucks thank me later😎 I just browse around to see what Im going to order online because they do have nice stuff but they wont rip me off not another Day..
I struggled to give 3 stars. I wanted to give 5 stars because the store is HUGE, brightly lit, clean, ORGANIZED, efficient checkout process. Pretty much has anything you could possibly need, even though prices are a little on the high side, it is worth finding what you need to pay a few more $$$. People who appeared to be owners, very helpful & sufficiently courteous. I was trying to find a hair care product and the worker whose attention I caught could not speak enough English. HOWEVER, he was so caring that he caught the attention of a man who might have been one of the owners. Not only was he helpful & courteous, but he brought over the guy to show him where located & what item I needed. Now, I wanted to knock my rating down to 1 star, because of the woman who works with wigs. I had been to Feel Beauty shortly after they first opened in Baldwin. The same woman was helping a customer try on wigs. I was directed to her by another woman who said the other one knew more about wigs. When I asked her for a specific Sensational human blend wig, she pointed to their huge wig section & said theyre all mixed in. (Side note: mist stores separate human blend & human hair wigs from synthetic wigs because a customer willing to spend upwards of $100 for a wig, wants what she wants! It makes no sense to troll through a mix of wigs!) Fast forward to my September 24, 2020 visit: They still have the same useless wig person, who obviously doesnt even have the pride to organize her section! This time, during Covid-19, as I approached the wig area (me, my husband & 2 year old son being held by my husband), she came down from the register, mumbled something then dashed away. When she returned, I realized that even though she had on a mask, she returned wearing a shield. Why, I dont know, since she never came within almost 10 feet of me! I was less specific this time, by only asking for human blend wigs. This offensive moron AGAIN told me theyre all mixed in. So I again asked i just have to go through the several aisles of wigs? She said yes. Here is where she has single handedly lost the rating for you & probably blew customer retention in me not returning... With NO other customers in sight to help, she continued to stand now a certain 10 feet from us, slightly moving to watch us!!! Instead of helping us to get the hell out of a potentially health dangerous environment! My husband was so turned off, he said lets go. Me thinking he was annoyed at me wasting time, it was actually because instead of helping us, she looked like she was just surveilling us! So we moved 2 feet over to the register & paid for our cart full of products in excess of $100. Clearly a wig purchase would have doubled our expenditure! But the blatant ignorance of how to treat a customer & wreckless disregard of learning how to retain a customer caused the loss of sake. Maybe one customer doesnt matter to you, but then neither of us really knows how many customers experienced the same bad acts I experienced? So we left with our products, loaded up our Benz and left, probably never to return. Truly, it pains me to write this scalding review, especially against a woman of color, as myself. But this is the typical behavior which garners other peoples opinion not to give people of color a fair opportunity. Im sorry for your decision to keep someone useless on your payroll, regardless of race, color or creed.Good luck!
They kind of follow you around and you can’t really compare products to make sure you’re getting the best of what you want. The store is the biggest FEEL Beauty that I’ve been to and they have a lot of products. Unfortunately, customer service doesn’t match its spectacular spacing.
Total reviews rating 4.2
93 Reviews for Feel Beauty Supply 2023:
Review №1
2022-07-29This place is great. It has a huge selection of products. Looking to dye your hair, or need a all natural cream that makes your hair curly. This is the place to find all types of hair products and accessories. The staff is very friendly and it is never crowded; at least everytime I made a visit. This place is great.
Review №2
2022-08-19Lots of variety. Clean, spacious store. Some help from employees. Could be your one stop shop for all your hair products. Prices on some items bought are comparable to other stores. No bathroom access for customers.
Review №3
2022-07-21Their store policy is horrible. I purchased 3 packs of hair and came back to return it, since I purchased too much after. This occurred within 2 hours. I don’t live here and I couldn’t return the package hair that was not open, I would have only gotten store credit. Their policy should At least state that you can’t return after a certain time frame.I don’t recommend this place. AT ALL. I told the hair stylist don’t send anyone from out of town to this beauty supply store.
Review №4
2022-07-01Tons of hair care and beauty items. Nice selection of mens grooming products. Carries a good variety of the Clubman Pinaud brand, most of these are usually only found online. Prices were reasonable.
Review №5
2020-01-15Very bright and clean and spacious, they have every kind of hair extension you could imagine. They have staff walking around to help and plenty of registers for fast in and out service. If your in the area I would recommend you pass by this store.
Review №6
2022-07-04The manager accused my friend and I of stealing beads that were already in our bag. Even after we showed our receipt she still wouldn’t let us purchase the other items we went to go get, but the employee’s were understanding. She also said she had proof, but never showed us anything.
Review №7
2022-07-28Horrible. This place is a scam. They have prices on the shelves and when you go to the register they don’t honor them. I even went back with the worker and showed him the price. Who does that? That has to be illegal. Please pay attention while they ring your purchases!!!!
Review №8
2022-08-05Alot of great products, huge store, very friendly staff,well lit, clean, organized, a variety of prices!
Review №9
2022-03-23Very disappointed tonight 3/22/22 I got off of work late pulled into the parking lot and the open sign was still on at 8:19pm, so I walked to the door and the girl employee was standing at the door with it now locked and not allowing anyone in! I came to purchase something expensive and knew exactly what I wanted the manager told me no, he refused to let me and 2 other customers in. Yet the customers that were inside were still roaming the isle’s searching for items to purchased.Im done! Tonight you showed me that my money isn’t important and you don’t have a need for it. So therefore I no longer have a need to come here ever again!
Review №10
2022-04-26Nice Beauty Supply, they have everything in there. Very neat, clean and staff friendly!