Fine Express Inc in Jamaica
Site: http://www.fineexpressmoving.com/
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
I called Fine Express last minute to move from OR to FL. I was referred to Fine Express by a friend who was previously a very satisfied customer. They showed up 15 min EARLY and were extremely careful with all of my furniture. Upon completing the job quicker than I expected they actually charged less than the original reasonably quoted price. Highly recommended!
If you want your things to be delivered safely to wherever you want to go in the country, just call the company that will get the job done the first time – Fine Express. They did justice to my money. Their service was exactly what I needed – a mover who could do all the work for me within time and with reasonable rates. They did all this by being punctual when coming to my place to begin the move as well as delivering within schedule at the other end. Their care and skills meant that they didn’t damage any of my valuables, and they gave me a friendly quote such that I was able to pay without any difficulties.
I used Fine Express in my recent relocation from OH to IN and I couldn’t be happier with the service they gave. They were easy to deal with, professional, efficient, and good-natured throughout - even when we had issues with our sellers failing to get out of the property on time. This is the first move I’ve done when nothing was broken or damaged, and that’s a massive achievement. I couldn’t fault how hard the crew worked and they definitely deserved every penny of their tip. I recommend them highly enough.
They were quick, careful, on time, and courteous. John and Wick were accommodating. Oh, and its also reasonably priced! The pricing was reasonable and less than that of other moving companies we’ve looked at. I recommended them to a coworker, who then recommended them to a friend, who has recently used them and had a positive experience as well. I couldnt be more pleased with them!
Overall, the movers did a brilliant job of transporting our belongings from one home to another. All of the guys were extremely conscientious, professional, and hardworking. All of the movers deserve kudos, especially Miller, the owner. I would have given them five stars. Overall, I would recommend this company because they provide excellent service at an affordable cost.
I called with less than a weeks’ notice to get movers to help us switch apartments within our complex. We only needed help with the big stuff like furniture and they had lots of options for the day we needed to move out. They were very efficient and careful without items. Nothing was damaged in the end. I will definitely use Fine Express them again!
Let me start by saying everyone at Fine Express is such a pleasure to work with, spectacular crew they have! I was making my first out-of-state move and I couldnt be more thrilled about finding this team. Positive attitudes and visible dedication throughout the entire experience. I will be recommending this company to anyone I know that could be of use to these services!
It has definitely been a roller coaster ride with Fine Express. Initially their cost made us grit our teeth, but we took a leap of faith and held very high expectations. Now, we can vouch for them since we have had an experience ourselves. Theyre definitely worth the money and provide a luxury moving experience. We didn’t have to worry about a thing, be it packing, handling, transport or scheduling. Everything was on time and on point!
As promised, I am writing this review to share my experience with Fine Express. First of all, I’d like to thank Max for being so patient with my wife and I during the process. Fine Express came to pick me up in TX and I must say, the crew was incredibly fast and efficient when it came to getting the job done on pickup. Due to a few detours on our way to GA, the guys held my items for a day after loading up everything and were able to deliver me the next day in my new place. There were no damages, and all of my items were wrapped to perfection. All in all, from the initial dealings with Mark, and the crew who picked up and delivered my shipment, I can say I am truly greatful and happy with the service I had received on my move. Thanks guys!
I highly recommend this company for your move. Mark was absolutely fantastic and communicated with me every step of the way. The moving team was Max and Mike.They exceeded my expectations with outstanding white glove customer service plus a competitive price. They moved my family members household goods from AL to NY on time with absolutely no damage. Please consider this company.
Excellent team of 4 movers! Luis was beneficial before the move to ensure I had what I needed. The movers came up on time and were very professional. They wrapped all furniture in blankets and plastic. They disassembled and reassembled my furniture and placed it exactly how I wanted it in the new house. Excellent experience; I will be using loyal movers for our next move! No damage to anything in my two-bedroom move.
The move went great. They were on time and very professional. I was impressed with how quickly they moved our belongings out of our second story apartment. They did such a good job wrapping our furniture in the blankets that none of our furniture was damaged. Moving can be very stressful, not to mention backbreaking. Fine Express really helped make the experience very smooth. Overall, I would highly recommend them.
The process was simple and flawless from start to finish. Very friendly, informative, and responsive. He went above and beyond to ensure we were well prepared and had all of the information we needed. The crew that came to pack and load were hard working and professional. And our moving coordinator checked in regularly. No complaints! Highly recommend them.
They shifted our belongings from our recently sold property to a storage unit. I had numerous heirloom antiques that they were very careful with, covering each piece in padding wraps. With Mike at the office, booking the move was a breeze. He was a pleasure to deal with. The movers that came out to perform the work were quite courteous and friendly. Thank you for taking such fantastic care of my belongings.
The whole movers were very friendly. The staff put everything where we wanted, no breakages. They were Very good. I worked quickly and wrapped my furniture. Followed instructions and delivered furniture to the storage facility as directed. Polite and on time.
The contract was straightforward, the crew were effective. They took the extra time to carefully wrap all of my belongings and still finished faster than I expected. The owner went way above and beyond my expectations in providing amazing customer service. I can’t say enough wonderful things about the whole experience.
For three months, my items were safely kept by Fine Express Movers before they were transferred into my new home. Because they sent three individuals, I was thrilled that they worked quickly, were highly knowledgeable, and were among of the nicest people Ive ever encountered. Its a good idea.
Really great! They came on time, worked quickly, quietly and methodically. They came with their own wrapping, blankets and trolleys, and were super courteous! I appreciate their proper charging, no double drive time, and the flat hourly rate of moving materials. Would highly recommend it to anyone looking to move anything from a couch to a two-bedroom!
All in all, Mike and his team were really great. They moved several large mirrors, a fair amount of delicate electronics, and even our fine china. Nothing was broken at the end. We had a great experience with them. They got all their tools with them to make their work professional. I would like to recommend Fine Express Incto all!!
Fine Express have a great reputation for being affordable but providing great move. I witnessed their dedication when I hired them last week. Everything was perfect during this move. From the timely arrival of the moving team to the timely delivery. On arrival, all the valuables were in intact shape with no damage.
Best moving experience with best moving company. 4 guys completed the job in 2.5 hours. They were respectful, kind, and efficient. They did an amazing job. The best price for a move I have to say (after getting lots of quotes). Thanks!
I have used Fine Express 2 times now moving locally in TX. They are an excellent moving company, mind that I am extremely picky. These guys were fast, efficient and extremely respectful to our family. I would like to give a shot out to Max, Mike and Mark for doing an excellent job on the move. Thank you Fine Express. You have a loyal customer here.
They helped me relocate from a two-bedroom flat to a house. Three movers and a mid-sized truck arrived. I was concerned that we wouldnt be able to do everything promptly, but I shouldnt have been. They were quick, attentive with my items, reasonable, and trustworthy. Id use them again without a doubt.
Robert and his team were fantastic. We are moving into storage initially and our move is therefore in two phases. They were thoroughly professional throughout and nothing was too much trouble at all. They worked very hard all day with not many breaks. We were really impressed by their work ethic and would definitely recommend them to anyone.
These guys were awesome! Everyone was friendly, diligent and professional. It was simple to make an appointment, the guys were right on schedule and moved my things with total ease. The estimate was pretty reasonable. Their truck was clean and big. I would definitely use these guys again.
The customer service was outstanding every step of the way from scheduling, to re-scheduling and the actual move. The teams work incredibly fast and efficiently. All of my belongings arrived in perfect condition. They really made the whole move stress free :)
Honestly, these guys work their butts off! They relocated me from my storage unit to my upstairs condo and even put together my bed, and made sure to put everything in the right room. They are very reasonable in price and honestly earned every $. I would highly recommend Fine Express to anyone who is moving. Thank you again, Fine Express crew!
My experience with them was nightmare. I called them 1 month ago to get a detailed quote from them, which was theoretically the most reasonable, and Lou was very nice and made everything smooth over the phone, and said will not pay any extra over the quote.On day of moving, the driver Albert came and gave an estimate with 1000$ more than the detailed previously agreed quote. It Was nightmare negotiating with them about the items and the final price. Also, he was racist speaking with my wife about his origin and our origin and I believe that’s why they are having this attitude towards us.Then, on the second week, I called them to ask about estimated time for delivery, every Monday, they tell me that it is already shipped and then two days later, they tell me could not load the shipment as it did not fit. Four times they do the same. Last week, Brian was extremely rude and unprofessional with me on the phone. He hanged up on me three times when I become upset from the rude and ridiculous responses I have every time.Today, without any previous notice, I find the driver knocking on my door that my shipment arrived. He told me that he did not get the phone number from Fine Express and he was trying to call them without response. Thanks God that I was home as I was preparing to leave.The driver told me that the policy is to pay the rest of money before even seeing anything from my shipment in the truck. I said I will not pay before looking at my stuff inside the truck. He refused, and I found Brian on the phone speaking with the same arrogant rude way. I said I know that I should pay before offloading, but I am only asking to see the boxes before I pay because I lost the trust in these people. Then, he told the driver to take the shipment to a storage room and to send the keys later and I will pay for this storage fees. The driver did not follow his instructions and was kind enough to understand the situation and he let us see the boxes and I paid him the money. Then, Brian was angry that the driver was kind and professional and tried to intercept the offloading. He took it personally and unprofessionally. Also, some of packages were damaged as in the pictures although clearly writing, take care of the breakable stuff.I took this company because of the total average reviews they have. But I believe the good reviews are fake and I should have all the reviews before dealing with them. All of the good reviewers have only have me review if you compare them to the real reviewers who have a lot of genuine reviews.DO NOT use Fine Express for your move. They are very manipulative, liars, and unprofessional.
Worth every penny. Prompt and speedy House move. Sebastian and Jacob could not have been better. They were friendly, fast, and professional at a stressful time as was the lad who helped in the afternoon. Have recommended it already and will continue to do so. Excellent service. One note of slight caution is Owen could have taken more time over the estimate to ensure more accurate costing but certainly didnt make too much difference and wouldnt deter me from using it again.
It was a best experience with the Fine Express team. His team from Fine Express lnc was quite friendly, efficient and very accommodating to all inquiries and changes. They were always quick to reply. They did some exceptional services for us. I am very happy and going to recommend these movers to all.
Fine Express was a life saver. I just went through one of the worst experiences of my life with a different moving company (not out of personal choice), and this has made me reflect on how awesome FE was. Great customer service and actually ended up paying a lower rate because they did the job faster than they quoted us for.
Thank you, team, for the comfort and simplicity of movement. They are truly professional and were on time. Reasonable price. They supported me not only to move but also to position the sofa right. For a fact, I can work with him. They are highly recommended by us.
Our family used Fine Express four years ago and today when my mom moved again. Amazing service! Fine Express and his team were exceptional! They were super professional! Thats why we decided to go with them twice!
They relocated our weight lifting machines that weighed around 2500lbs, and they were a tremendous support for us. They also did an excellent job disassembling and reassembling our bed. I would suggest Fine Express to everyone, especially Owen and his crew.
Axel and his team provide a really professional friendly service, I have used Fine Express when I moved to MS and was sure to use them again. They handled my goods with care and made sure they were in communication throughout. Highly recommend it if youre looking for a reputable company in the area.
Worked hard straight through, made sure everything was cared for. Cant say enough about how smoothly this move went. It went so smooth and easy without any stress and anxiety. They were very efficient and the price was much better than the other three companies I called. Recommended.
These guys are great! First time moving alone and hiring movers, and they were quick and thorough! Nothing broken, nothing stolen! Three-hours to move a ton of stuff! Definitely would recommend and use them ! They are great!
I would not recommend this company. I was given a certain estimate for my local move and ended up paying double. When I asked why the extra fee I was told about costs the were not previously discussed. The truck they provided could not fit all my furniture so a 1/4 of my furniture was left behind, now I have to pay someone else to ship the rest. When I spoke to the owner he was very rude and unprofessional.The only positive are the workers who did the move for me. They were thorough, respectful and professional.
My move was from New York to Florida and I chose this company based on the reviews I read thinking I was going to have the same wonderful experience as everyone else on the reviews. I can honestly say the movers were professional and on time. What was upsetting and disappointing to me was the fact that the quote I received was not what I thought I would be paying, granted I had more than I had originally planned to move. It would have been nice if I would have gotten a call with a new quote based on the amount of things I had to be moved but that did not happen so of course I paid extremely more than I had anticipated. I didnt quite understand what was the point of asking me when I would like my things delivered, when they did not deliver my things for two and half weeks from the date I stated I would have liked my belongings delivered. I thought they would keep me posted on the status of my move but that did not happen and I had to constantly call the company to find out the status of my move. Speaking for myself and my experience, going forward I will not let myself be convinced merely by reviews I read online.
I really appreciate the professionalism, care and attention to detail shown the moving crew in arranging and carrying out my move to storage without a hitch. They didn’t damage anything in move, and there were no hidden fees. I would definitely use Fine Express again.
What a pleasant moving experience. These guys are awesome. They were efficient. It was totally worth every penny. They arrived on time. Finished the entire process, under the estimated time. Everything safely moved. They were trustworthy guys.
The reservation process was straightforward. They were truly there to get the job done, and they werent there to take advantage of a desperate situation. They could dissemble my Ikea furniture with no problem and put it back together! Thank you, Fine Express! I would highly recommend it.
Where do I start? Lou was a pleasure to speak with, so I made the mistake of letting down my guard. I made the mistake of not seeing/reading ALL of the reviews. There are more 1-ratings than all the rest combined! Beware, they have multiple review streams!Alright, they took my possessions after singing the same sad song that others have heard: you have too much stuff, I didnt plan to spend my whole day here, etc. I not only paid the fee and gave the men $120.00 each. I even bought them lunch!When they arrived 12 days later and they never did tell me when my things were coming! Almost all of my things arrived, as well, EXCEPT for my Spinnet piano, my vacuum cleaner, and I continue to search for my bedspread, on which I wrote bedspread on the box! Maybe its with my piano! NO ONE has ever called me and they dont do what they say they are going to do. Well send you the name of our insurance Co to file a claim. Ol Lou still has not send the name and number as of this report 3 days later!DO NOT USE THIS COMPANY! They LIE, STEAL, and CHEAT! Ive called them almost everyday about my piano until they tried a new tactic denying that they picked up my piano. After i demanded information regarding my things, and they tell me a new lie to get me off the phone! I read yesterday almost 300 negative reviews about the exact things Im writing about!These folk are horrible and I paid them $11,450 for this move, from NJ to NV! Plus tipped the men. Please dont make the same mistake I made. Dont USE this company!!
We could not be happier with the care given our furniture. In 2 hours they prepared and entire room of furniture and loaded it for us. Our furniture was bubbled wrapped, then blankets and shrunk wrapped, we were amazed. Everything was perfect. I would not hesitate to call them. They are #1 in my book!
My experience with Fine Express Inc. was a NIGHTMARE. I received my furniture one month after they picked them up. Some boxes are missing and things broken. They are so RUUUUUUDE. Brian hung up on me multiples times. Beware of Fine express Inc!!!
THIS PLACE IS VERY EXPENSIVE!!!!!!!!!!!!!!!!The good reviews of this business does not reflect their service. The crew was a late arrival. The head mover Albert was rude and complained the entire time and treated the other staff poorly. During the move i was informed that they could not finish the move and the left my belongings on the sidewalk. Thank God most of the stuff made it into my apartment and thanks to Javier and Nelson the two movers who stayed behind to help. Buyer beware ensure your price before agreeing because their estimates are short.
Outstanding.We’ve used the Fine Express team for a couple of moves and their professionalism and care puts them head and shoulders above any other company we’ve worked with. They were reliable, patient and prompt and I wouldn’t hesitate to recommend them!
They knew how to handle parking issues, unforeseen things that happen in the town moving. The price was very reasonable, with wardrobe boxes included— they havent overcharge. It has been a very easy move because they have been reliable and have done a great job.
Fine Express was a great choice, and I was extremely happy with the service they provided! They were on time, super polite and they worked hard the entire time. I would give them six stars if it was an option.
On-time, professional and quick. These guys are skilled and friendly. Ive used this company twice, and I will use their services again. I manage multiple apartment buildings, constantly moving large appliances into and out of units. I am glad I found this dependable company.
Their estimate as to the number of boxes I would need was well-judged. The team arrived nice and early on the day and worked quickly and efficiently to get the job done. Excellent job and I would highly recommend them with the price being very reasonable.
This moving company did a great job. They handled my stuff with a lot of care and even went ahead to help arrange the furniture in my new house. Moving can be so stressful, but they made it so much better.
They all worked very hard to make the move an efficient and easy process. Nothing was damaged or broken. They also did a great job packing the kitchen so that we did not have any broken items during the move.
They were awesome! So professional, thorough, and clear in communication. On-time and quick too. Theyre licensed and insured. We will definitely use this company again.
The experience was really straight forward. I had to move my date up because of weather and this was no big deal. This company works hard to provide top notch service and it show. I would recommend them.
Amazing service. It is easy to order, edit any changes. The guys turned up so fast and were super-efficient. First-class service - great communication. Highly recommended from my side to everyone!
Lovely service all around! These guys were very pleasant to respond to all my questions and all the issues I had. Everything was wrapped and secured, and the movers were very professional and dedicated. Thanks guys for the awesome service!
They were easy to work with able to schedule last minute and overall a good experience. The move went well and actually finished faster than they estimated saving me time. Id use them again if I move in the future.
Amazing movers. Excellent service, fast and reliable. They came out on time; they were very professional and did the job fast without any damage.
I had to move across town and they were here to assist us. These guys were flawless. They showed up on schedule and worked very efficiently to get the job done. They were professional, swift and thorough.
Great experience moving my son, took great care in wrapping and protecting the way my son wanted, crew worked well together in spite of unloading dock not being accessible. They were really amazing!
From packing to loading this company does it all!!! Moving is entirely stressful however Fine Express made this process absolutely phenomenal. I cannot thank this company enough moving me . Would recommend to any friend or family member.
Movers were amazing and they took good care of our stuff. They are competitively priced and would rather spend more money on quality movers than getting all my things damaged.
They were really helpful with packing random leftover items with creative packing ideas and supplies . I have full intentions of hiring them when I move out of storage again . Great Fast Paced Service !!
I had reached out to five moving companies, and Fine Express were the first to respond, quick reply, and be thorough with their communication. I had a great time working with them, so I recommend them to you all too.
Wonderful! Fine Express moved everything we needed and they did a very good job. Very responsive to all my questions and so would definitely recommend and would use this company again!
They were right on schedule. Made sure all of the items were packed carefully and even disassembled/reassembled my furniture. They were very efficient throughout and made it a pleasant move.
Professional, organized, responsible, prompt in following up, competitively priced and ethical. They accommodated the changes I made due to change of plans. Everything arrived in the same condition it left.
Very happy with the service, reasonable price, stuff delivered on the days we had asked them to, and above all, the delivery men was absolutely amazing. We will be using Fine Express again.
This is Miss Texas now I move to Texas on May 25 2022 From NYC Long Distance the price was reasonable of 1850 and this was Mr Lou prices than Eli prices was 1950 so I agree to take itWhen the moving mens came to take my boxes and furniture on the moving day the moving mens up to 3,300 I had no choice but to paid it and I was pissA long story short they deliver my furniture and put it together very nicelyThen I spoke to BrianBrian is the man to deal with he is honest and very well spoken and would help you in any situation trust meIf you wanna deal with Fine ExpressDeal only with Brian you will be satisfiedBrian came through for meI recommend you use Fine ExpressIt took me 3 months before I said anythingso there you have it
They took care of our things and were very careful not to ding our walls and floors. They put furniture back together perfectly. These guys work hard!
A top-notch moving firm! Helping my family move to a new country. All of our items were well packaged and promptly delivered to our home. Employees are kind and hard-working. Because they were so inexpensive, Im sure Ill be using them again soon.
Fine Express are known for TRUST and RELIABLE. We moved at the beginning of the Co-vid Lockdown. Our representative was Mark who did our quotation. He was efficient, timely and professional. He had some amazing suggestions about how to label and put the boxes for maximum efficiency. I had additional questions he was able to get back to me quickly with answers. Our team arrived right on time and immediately started laying down all beds. They took care of all our furniture and house. Also with our expensive treadmill. Wonderful service!
Fine Express is excellent. I had everything on time, no items were damaged or missing. I believe their price is excellent. My Items were in good condition and they were not damaged. I would recommend this company to anyone that is moving. Their service is excellent.
Fortunately, the movers were both professional and courteous. They were quite cautious, and no one was harmed. Customer service representatives were kind and helpful over the phone. When a problem emerged, my concerns were addressed and I was contacted by the team of movers. Despite the short notice, Fine Express was able to facilitate my move.
I just moved into State NY all thanks to Fine Express that did an absolutely great job at packing and shifting the load across the country. Their moving vans were so perfectly adapted to cater for all the things it was supposed to carry. We loaded everything on and it fit just perfectly. All delicate items were placed separately to prevent damage.
Polite, quick and efficient. Arrived on time. Van packed up, moved and unloaded, all within an hour. Great service. Amazing price. I will be using this moving firm again, and I recommend it to anybody. Very professional, organized service that keeps you informed the entire time. Would use it again and would happily recommend it. Thanks, guys.
Fine Moving Express was the best choice I couldve made to move from my apartment in NYC to New Jersey. From the moment I started speaking with the company, to the day of moving, everything was smooth.The day of moving, I was expecting the crew to take their time while moving stuff since they are paid by the hour, but they moved my entire apartment in a little over an hour. We had a 2-hr drive after that and as soon as we got to my house, they spent about 1 hour to unload.I even had a delicate piece of furniture that I was nervous for the team to move, but they completely respected the piece and took extra care to ensure no further damage occurred (the moving company I had when I moved to the city broke it in 2 pieces).The initial quote I was given didnt include the cost of tolls/fuel, but the final cost was around what I expected and worth every penny.If you are on the fence about choosing Fine Moving Express, please go with them, I dont regret it at all and appreciated everything was done the same day. It removed a large amount of stress for me and I am very happy with the result. If I have to make another move, I will 100% choose Fine Moving Express again.
Once again, Donalds crew brought all the holiday decor from our storage unit to the house and stacked it neatly & carefully in the garage. Then in January, they will return it to storage. Steven always calls the same day to follow up & make sure everything goes smoothly, which I appreciate.
These guys are great!! Highly recommend them. They made everything really easy. I enjoyed my move with them.
I really don’t trust movers because of bad experiences in the past, but I had no choice since my husband was out of town so I had to manage it all on my own. Fine Express made me really comfortable while they did all the packing.
William and Ken were the best movers I’ve ever seen. Not only did they work as swiftly as possible, they also did not stop to break once in 6 hours and even tried to save me money in multiple ways. They were also too kind to our grandparents. Highly recommend this company. 10/10 for service!
Another successful move completed today. Two really friendly guys who worked hard, even though it was raining. They were happy to take a whole bunch of weird directions. Nothing damaged, they were very caring with all our stuff. At the end of it Im sure we went about 15 minutes over 3 hours. I would go with them again every time.
Moving process is never an easy task, and thats why you want to place it in the hands of real professionals! Thanks to this guy’s moving went smoothly for my family! They came on time and very prepared, had all the needed equipment. They worked very fast but at the same time took outstanding care of our stuff, not a single scratch!
Great experience. Fine Express Inc and his team (three guys in total) Showed up in time, called 20-min before, had face masks the whole time, and were adequately warn. All my things were wrapped in plastic and handled with care. Highly recommended.
This company was horrible. Hired this company to move me from NJ to MD. I was charged about $2500 plus gas and toll expenses. They were suppose to place all my furniture in each room and set it up. The movers left all the furniture in the biggest two room, the heavy items they did not take up stairs, they broke my glass sliding door in my new home where I moved into and broke my bookcase as well. I have to repair majority of the walls because they marked up a lot of the freshly painted walls. Once the job was completed, I get the receipt for about $5000 plus toll and gas. When I question them on this new amount after the job was completed when I already had a signed contract for $2500 they told me that I had to pay for the further distance for the NYC location. I tried to explain to them that I hired the movers from the Moonachie, NJ location and was never told about movers being dispatched from NYC so why is that on my expense without my knowledge. I wasnt going to pay it however, my Fiancé paid the entire amount plus tipped each of the 3 movers $200 each. The movers never said anything about breaking the glass sliding door and told me that my insurance covered anything that they damaged. Once the movers leave, I realize that the bottom level door was totally destroyed and the entire glass panel had to be replaced. I had to get the door fixed right away so I paid for it in full and sent the original receipt to the company. I contacted their company about the broken glass door and the broken bookcase that was completely destroyed and I was told to contact their insurance company. This all took place on July 9, 2021. I made numerous calls and send several emails to the claims representative and finally got a response today. The claims representative only wants to give me $90 dollars toward the door repair and $45 toward the bookcase when the door was $420 alone to get fixed. My bookcase was by Bush Furniture and cost me $391. I reached out to the claims representative over 20 different times via phone and I sent about 10 different emails. ALL of my response fell on deaf ears. This company is a horrible company to hire. They lied about the amount I was suppose to pay, they added in additional expenses that was not initially on my contract and they refuse to cover that damages that their company caused. I contacted the BBB and they reached out to Fine Express...they lied and said that my situation was in court so that my review could not be posted on the BBB page as a Review. This company needs to be shut down for the bad business they provide. Please take the time to read the reviews. All of these dissatisfied customers cant be lying.. This company is bad news. This email states facts and the truth as I know it. In God I trust. Wrongfully treated Customer.
Good work! I was let down at the last minute, then I called this company. The next day, they had a van with three guys waiting outside my workshop at 8 a.m. I would gladly recommend Fine Express to family and friends.
Ben and Max from Fine Express were fantastic. They were friendly and efficient and handled everything with care. I would highly recommend Fine Express. The entire process from booking to finish was a pleasure.
Foreman was Thomas, but the entire team was excellent. They worked the whole time and had a helpful attitude. The price was well worth it, and I would use them again.
What a great team!! We had to move out of our 3000 ft. home to two smaller condos. The guys were fantastic!! Very organized, very efficient and courteous.
This was my second experience with Fine Express . They are excellent punctual polite and professional. They are highly priced but they are worth every penny. Keep up the high quality. Thank you
This company was horrible. Hired this company to move me from NJ to MD. I was charged about $2500 plus gas and toll expenses. They were suppose to place all my furniture in each room and set it up. The movers left all the furniture in the biggest two room, the heavy items they did not take up stairs, they broke my glass sliding door in my new home where I moved into and broke my bookcase as well. I have to repair majority of the walls because they marked up a lot of the freshly painted walls. Once the job was completed, I get the receipt for about $5000 plus toll and gas. When I question them on this new amount after the job was completed when I already had a signed contract for $2500 they told me that I had to pay for the further distance for the NYC location. I tried to explain to them that I hired the movers from the Moonachie, NJ location and was never told about movers being dispatched from NYC so why is that on my expense without my knowledge. I wasnt going to pay it however, my Fiancé paid the entire amount plus tipped each of the 3 movers $200 each. The movers never said anything about breaking the glass sliding door and told me that my insurance covered anything that they damaged. Once the movers leave, I realize that the bottom level door was totally destroyed and the entire glass panel had to be replaced. I had to get the door fixed right away so I paid for it in full and sent the original receipt to the company. I contacted their company about the broken glass door and the broken bookcase that was completely destroyed and I was told to contact their insurance company. This all took place on July 9, 2021. I made numerous calls and send several emails to the claims representative and finally got a response today. The claims representative only wants to give me $90 dollars toward the door repair and $45 toward the bookcase when the door was $420 alone to get fixed. My bookcase was by Bush Furniture and cost me $391. I reached out to the claims representative over 20 different times via phone and I sent about 10 different emails. ALL of my response fell on deaf ears. This company is a horrible company to hire. They lied about the amount I was suppose to pay, they added in additional expenses that was not initially on my contract and they refuse to cover that damages that their company caused. Ibcontacted the BBB and they reached out to Fine Express...they lied and said that my situation was in court so that my review could not be posted on the BBB page as a Review. This states facts and the truth as I know it. In God I trust. Wrongfully treated Customer.
Our move took around two full days including all the packing and assembling and then loading onto the trucks. They were able to pull it off really well and provide us the best services.
Prior to yesterdays rain, we had made a reservation with Fine Express Inc for the evening. We had doubts that the move would go well as planned. As I saw them lug heavy boxes and umbrellas in rain coats into and out of the facility, I realized they were not cutting corners when it came to labor. Its a pleasure to work with this group!
In the past, I had problems with my previous movers since they delayed the arrival of my belongings by requesting the inspection of every box. Because it was end-to-end encrypted and didnt rely on third parties, Fine Express stood apart from the crowd.
We are grateful for their assistance and stress reduction. Joseph and the team did an outstanding job with our relocation! They worked quickly and diligently.
The Fine Express arrived on time, asked for and followed all instructions, were invariably pleasant and respectful, and worked extremely hard. No losses or breakages, no arguments or disagreements over billing. Recommendable!
This is not a fake review. You guys took a month to deliver my items, lost some of my stuff. Very unprofessional, would not give me any updates. I had to call each time, got hung up on many times and you guys were very rude
They were nice efficient and professional. It was a last minute decision to choose these movers but we are so glad we made that choice. The customer service people are also very professional.
Moving is usually a one time affair, with no commitments for the longer run. I really like how Fine Express does not aim to get the most money out of every single customer, instead they aim to give the best experience, which at the end makes them a returning customer.
This company is best. These guys were great in ever thing they did for us booking to bring in the last box. I would recommend them to anybody to use this company. Thank you guys for everything you did and more!!
I am 72 years old moving from new York to Florida. They lowballed the estimate then charged twice as much. They picked up my stuff on8/22 and was supposed to deliver on 9/1. Im still waiting. Going from place to place until they deliver my things. I cant believe Angies list promotes this kind of behavior.I finally received my property after 3 weeks. Missing and damaged property. The rudest movers I have ever met.They threatened to leave my stuff in the lobby cause I complained about them throwing my stuff around. DO NOT USE THIS COMPANY UNLESS YOU WANT A CONSTANT NIGHTMARE.After they took my furniture they removed screws from a few pieces of furniture. Very polite when I first called and very cocky and rude after. The mover was insisting I tell him how much I was going to tip them.NIGHTMARE COMPANY!!
They were friendly and reliable. The price was low and fair. Very happy with the service provided. I highly recommend using them.
The movers of this company were courteous and hard-working employees who pay attention to detail and take special care with your belongings. Highly recommended!!!
These guys moved our home with speed, efficiency and attention to every detail. We couldnt recommended them more highly.
These guys were amazing. The second time they have moved us and wouldnt hesitate to recommend it. Nothing was too much trouble, not one item broken or damaged.
I was shopping around for different moving companies and Fine Express suited my requirement. Theyre affordable, and the moving guys were timely and professional. Lou gave us an accurate probable cost of service, the job was done perfectly and the price came very close to the estimate.The company clearly puts a lot of thought into how they operate. A+
Long Distance move to Miami, FL from New York, NY.I must say I am very happy with the moving service with Fine Express provided me. They were able to move my items from Miami FL to New York fast and professional. Lou was a huge help throughout the entire moving process. He was able to provide with an accurate estimate and get move moved within five days. Fine Express price was a little hire but this was because of the extra space they reserved for my items. The price stayed the same and nothing got damaged. I am very happy with the service they provided me. Andy my foremen did an amazing job packing all of my items I was externally impressed.I have moved before and I had the entire opposite experience. I was not expecting good service so they really took me by surprise. I defiantly will be calling this moving company again if I have a reason to move again. If you are looking for a good company to work with call Fine Express they will do a fantastic job with fast service. They were up front about everything. Give Lou a call he will go the extra mile to make sure you are happy and he meets all of your moving needs!
The crew as a whole was outstanding. As a result of her positive attitude, everyones spirits remained high during the transfer. They went out of their way to make our move as stress-free as possible, and they treated our belongings with care and respect.
It was tough for us to pack and move with our grandpa since we didn’t want to risk his health. Fine Express assured us and took all possible precautions and made it a safe move for us. Grandpa’s things were specially disinfected before handling. Thank you for the help!
WOW! This moving company is excellent! Because of Fine Express hard work and dedication, I was finally able to unwind more than I had in the past throughout my difficult and time-consuming move. This is a fantastic decision.
I do not recommend Fine Express Moving. The politeness on the phone means nothing compared to the way your belongings are treated and handled. I still can’t fathom how I call to ask about a missing box that never arrived to my location. The response I get was “ oh that’s your box, something was leaking from the box and we discarded it. Let’s not forgot my box was labeled fragile, tagged for inventory. How convenient my box full of my liquor is the one that goes missing. No one ever decided to call me and tell me something happened to my box. Then when I call , they try to say it’s my fault because it should’ve never been packed. How the hell am I supposed to move my stuff?? Nothing was ever offered to make this situation right. Let alone let’s not forget how my furniture was beat up during the move, I had to rebuild half of my furniture, and my walls were ruined when the movers were bringing my furniture in. Do not use these company!!!!
Great moving experience. Hardworking guys, polite staff. Good communication, reasonable monetary value, goodness and skilled guys. Nice to work with, efficient & friendly. Would recommend them to friend. Liked the flat fee versus paying per hour. Reliable and efficient - friendly movers and time taken / cost as per initial approximation. Excellent servicing at a reasonable monetary value - the crew worked tirelessly and took good care of our household. They turned up on time and professional. This is the Third time I have used Fine Moving and I have been impressed both meters. This company is prompting and incredibly fine. Kept me informed through the physical process and did everything with ease.
I am so impressed with Fine Express Inc. I made an appointment yesterday afternoon for early this morning to have something moved, and not only were the movers on time, but they also communicated with me every step.
I would really recommend Fine Express for any kind of move. They are an excellent team, very well-planned and scheduled. They helped us pack all our items and move to KS, without any worries.
Excellent experience using this company. They recently moved our entire four-bedroom house in Long Island to a new place nearby. Alex and crew showed up right on time and carefully loaded all of our furniture and boxes. They did a great job disassembling certain pieces, including beds and a crib, and then reassembling at our new place, which saved me a lot of stress. Not a minute wasted with an efficient and hardworking crew. This is my second time using Fine Moving and I recommend them highly to anyone who asks.
Moving arrived on time and did a great job. They were friendly, quick, and efficient.
The apartment was asked to be evacuated as soon as possible and Mark was amicable to understand our concerns and made sure to adjust our move in the busiest schedule. The painted walls were kept spot-less and all the suggestions were welcomed with a smile and they didn’t let us down in any case.
Loved using fine Express for my move cross country. At first I debated shipping everything myself, but after talking with one of my friends who recommended Fine, I am so happy that I chose to tackle my move. The customer service agents were so helpful. Each email they sent was packed with all the information you would need and more. The movers for my move always showed up right in time or a few minutes early and didn’t waste anytime packing/unpacking my things. Highly recommend this company and will definitely use them again when I move back to the city
This company is just amazing. Their team made my packing experience so much easier, I got so relieved. All of them were very agile and ready for anything. They did not take any unnecessary breaks, which I appreciate a lot.
Fine Express is a terrible and horrible moving company. Run away from them. They charged me for professional service, but used Street guys to move and damaged my furniture. They never completed what they billed for. I dont know who gave them all the rating stars to mislead the public. They are evil.
Mark booked us through a phone call and after a virtual survey of the house and everything to be packed, gave us a fair quote. The recommended 4 workers joined us for help on time and their proficiency made things work out like nothing on such a tedious day. Definitely be using them again.
If you want to be left stranded on the morning of your move after booking a month in advance then hire this company. If you want to be bamboozled, then hire this company. They are a joke.I hired this company on 7/25/21 to move from Queens to Long Island on 8/27/21 from 9am. I get a call at 8am on the MORNING of my move that they are having mechanical issues and they can’t get to me until 1-2pm. I wasn’t happy but it was alright.I called back at 10:30 to see the status. I was told that they can’t get the truck fixed today and they canceled on me. On the morning of my move out date. I had to call to find this information out.Guy offers to find me another company who then want to charge me double the price. Huh?“It’s a hot day, you live on the third floor, have you ever moved before?”Actually yes, I have. That’s why I hired a “moving company”.UnprofessionalUnreliableDisrespectful
We had a great time working with the Fine Express crew, and they took care of all the packing for us as a group. They were all able to communicate effectively and work together to accomplish the goal.
DO NOT GET THEM. I definitely wouldn’t recommend this business. They tell you one thing over the phone but in person it’s different and not at all what you talked about on the phone. They waste their own materials , throwing tapes everywhere , using unnecessary boxes and putting boxes inside of boxes even when you don’t ask for it. They then charge you for it after you get to your new home without telling you before hand or even asking if you wanted their materials. He charged me $600 for his materials that he put in and just wasted. One mover , named DON , had an attitude most of the time , spoke in his language and little did he know I understood everything he was saying. Just pure bad mouthing my mother and I. He also took his anger out on my items. He even went as far as to throw boxes on the floor with anger and lean on items of mine that were very delicate. He had an attitude the whole time. When we started to discuss that it was unfair that he used up all his materials and wanted to charge he threaten to take my items back to the office. He demanded money , even after treating my items harshly and breaking some things. I tipped him $200 before he started moving everything up and when I found out about the broken things I wanted my money back of course but he refused. He also wanted extra money or he wouldn’t unload the truck. He then called his boss and his boss was rude as well on the phone. The person I spoke to before the move , Luis or lou , he was very nice but the ones who handled my move was completely different. DO NOT HIRE . MAKE SURE THEY ARE COMPLETELY THE SAME PERSON YOU SPEAK TO OR THAT THEY ARE RESPECTFUL.
I received an excellent service, Fine Express did not gave the cheapest quote but I went with them for what they were offering, Both teams, Packing and Moving Team, were very pleasant, they were on time and very helpful with any enquiries I had and the office staff was friendly and helpful too, I’m glad I used the company and would definitely recommend to anyone who needs a moving company.
Fine Express had these Kind men who were great in helping everyone they could! All of the movers were super great throughout. Thank you for being OUTSTANDING at being helpers! Thank you for your service! Five stars.
I really appreciate how Fine Express functions so smoothly. They have excellent customer service and take care of any problems or concerns immediately. They have never left me hanging and always do their job to the fullest.
I had my first moving experience with Fine Express and I don’t get why people fret over it so much. My experience was made so comfy and so hassle free, no delays or damages!
The Fine Express moving crew was incredibly prompt, efficient, and professional! They showed up right on time, came in and put the finishing touches on the packing that I had done for our one bedroom apartment (providing boxes on the spot and securing all of our belongings so that we had no damage at all), and we were on the road within 2 hours of their initial arrival. The estimate I got from the office after providing my online inventory was pretty much right on the nose, even with adding in the cost of the boxes they provided to me. They unloaded everything in less than 2 hours that same day...AFTER a 7 hour road trip. Highly recommended!
The crew was friendly, attentive, conscientious, and took complete care of my items from the outset to completion. Don’t look anywhere else, just book them and enjoy your move with them!
DO NOT make the mistake of hiring this company.We were told this company had changed its name more than once to get rid of old issues, so the reviews you see here are not accurate.When we originally called this company, they gave us a fantastic price after we detailed exactly all the furniture we own. When they put all our things in their truck, the price almost doubled. The movers that came to pack our things left a DISASTER, rolls of tape everywhere, cut up cardboard, a mess. We were told it would take 1 week to move our things down to FL and that they would let us know 24-48 hours prior to arriving. When we hadnt heard from them the day before they were supposed to arrive, so we called them & they told us they had an issue with the truck and would be arriving a couple of days later. We spent the entire next week calling and they kept telling us they would let us know until one day (over a week later) we got a call that they would be here in 2 hours. Once they were here, they included ANOTHER charge for the amount of distance walked from the truck to the apartment something they had not warned us on before. In the end we had to pay more than twice what we were originally quoted. On top of that, our home bar was broken and the boxes were very damaged.We went through a really bad time with these movers, I would not recommend them in any way.
This is our fourth time moving in NYC (Manhattan) and Fine Express Company made it the best move yet. Due to a hectic travel & work schedule, we were totally unprepared and couldnt pack much of our 1300 sq. ft. apartment. The Fine team arrived at 9:00AM and immediately packed the entire apartment and began the move. By 12:30PM much of the apartment was already done. They packed by room and clearly labeled every item thoroughly. It made the move so much easier and set us up for success in our new apartment.
I used Fine express Moving for my out of state move from New York to CA and it was incredible!! The movers were on time, quick; incredibly thorough with making sure everything was taken care of. I had a pretty last minute move in the middle of Covid-19 and they were quick to respond and answered any concerns I had. The movers came with masks and gloves and kept their distance the entire time. They kept me updated on when my things would arrive in CA and it actually came much quicker than I was expecting! This was by far the most seamless move I’ve ever had. Highly recommend!
It has been a pleasure working with the Fine Express team. A team of specialists who go above and beyond the call of duty to protect our valuables We continue to use them because of this.
The team was fast, efficient and attentive to my things. The price is simple to understand and there are no hidden fees or surprises.
Lou was really great in terms of setting up the move and estimating the cost of the move without even seeing my stuff. Mike and his three fellow movers were prompt and very efficient. They definitely followed through on everything that they promised.My move involved a stop at a storage place and then to my house in Cambridge. They took the time to wrap my furniture and inventoried every item. It was delivered to NY half an hour early and unloaded quickly. Its definitely worth it to pay these guys to do your moving for you.
Throughout the day, they were always polite, patient and thoroughly professional. It was truly amazing to have them make our move -- except, of course, the price that they charged, which was very reasonable.
I hired FE Moving last week, and they did superb job in full packing, wrapping furniture. Were on time, handle everything with care, quick and professional. If you want friendly, professional moving company, give Excellent Quality Movers your money and relax :) Though I don’t hope not to move again anytime soon, they will be my movers when I do!
Fine Express was great! Hired them for a move from downtown Manhattan to New Jersey. Great hardworking team, zero hassle; they got straight to work and made the whole moving experience stress free.From the quote to the move very professional all the way.Big shout out to the crew for getting everything done, packed up, all my furniture wrapped up to prevent damage in transit and put back in place over in NJ. I cant recommend these guys enough and looking forward to using Fine next time I move :)
I just used fine express moving for a big move, including packing all of our stuff. I was very satisfied with the honesty and transparency of the process (it didnt cost a dime more than was quoted to me), professionalism and care of the moving crew, and the simple fact that the guys who moved me were polite, nice people. I found the company based on the strength of their Google reviews and really appreciated that they lived up to them. I would absolutely use them again and recommend them to friends.
At first, I was wary about working with such a huge company since I assumed it would be more expensive, but they turned out to be really reasonable and did an excellent job. In the future, Ill definitely be using them and recommending them to others. They did a great job.
Fine Express moved us from Queens to Florida. We were supposed to receive our delivery a week after we moved. I understand things happen especially going long distance so our delivery was delayed about a week. I called & spoke with the owner Eli & let’s just say he doesn’t have the nicest etiquette. He is not a pleasant person to deal with. Lou who works there as well was pleasant as can be. He tried to get my move discounted because of the unpleasant experience and Eli was not budging. Our move wound up costing $1100 more than I was originally quoted. I would NEVER recommenced this moving company to anyone. Go with someone else.
We have used Fine Express moving for out last 3 moves. mike and his crew were amazing! They handled our furniture with care and the move into our new place was done efficiently. The men were so kind and caring as they unloaded our boxes. My husband and I highly recommend them.
I was looking for a company that helps me moved very easy from uptown to the financial district. I had different quotes from different companies but they all sound complicated and the cost was overpriced. Then I found Fine express moving and everything was very easy and smooth since I got in touch with them. Everything was fast, the quote, the time slot the back and forward giving detail of the material I was moving and the price was pretty accurate for what I was moving. They came on time, the guys were pretty nice helped me with everything and everything got on time with no problems. I definitely recommend them for any type of moving.
From the beginning to the end perfect. Honestly they are honest. I had a so called wood bed which broke, instead of loading it to make extra money they suggested leaving it and buy a headboard and frame which would save me and loading it on the truck. Was pick up Sun in Brooklyn by Fri was in Kissimmee Fl. Pick and delivery was fast. I would recommend them to anyone. And my twins received their Minnie cars. Thanks Lou, Eli and those two comedians who gave me jokes while packing/loading. I believe one in from Ukraine and the other Pakistan I believe.Happy mover Tex
Reasonable price, amiable and polite people, and high level of professionalism - 5 stars all the way! I would recommend Fine Express for anyone looking for a reliable moving service.
A rep from Fine came to my home to evaluate the contents of my possessions in order to offer a moving quote. I interviewed several moving companies and only two gave me the comfort and professionalism that made me feel able to entrust them with my possessions. Fine was, of course, one of those two. Others gave low ball estimates that I knew would go up (because they said Id have 30 boxes when in fact I had closer to 100), refused to come look at my place (warning: do NOT accept this), etc. The rep was fantastic, took all the time necessary to answer my questions, was polite, not pushy, etc.A few days before my move I emailed Fine to inform them that my inventory list had changed- a few things I decided to get rid of and I acquired a few things, too. The price went up marginally and I dont know the math behind it but it seemed reasonable.On move-out day the movers were scheduled at 9am. At 9:20 they were not there but as I was calling their office to inquire the van pulled up. The movers were efficient, fast, and made me feel comfortable on an otherwise nerve-wracking day. In about 3 hours they were done at both my place and the nearby storage unit where they had agreed to pick up more boxes.I was moving to MD so it was a 2-day move. On day 2, move-in day, movers were again right on time. They texted me to inform as to their ETA.Move in was mostly smooth. My new place had one stairwell which had problematic dimensions and there was one piece that we thought was hopeless. But ultimately we were able to disassemble the railing and get it up. The movers dealt with this without moaning and groaning. Move-in took 3 hours and again it was done efficiently and with care. I have not found a single sign of damage on my furniture. I still have 4 or 5 boxes to unpack but otherwise I have to say that Fine made a notoriously difficult life event as smooth as possible.
I am very happy with my long distance move from NYC to Portland Oregon. I had used Fine Express moving company to move within New York two years prior. The move went great. For the long distance move I worked with Lou who was beyond helpful through the whole process of itemizing everything I had. He explained to me the best way to do things and following those guides everything went great. He was always available as I needed to make adjustments while packing of how much I would have. I purchased the insurance from the outside insurance company he recommended. It was very reasonable in my opinion and easy to afford with how affordable the move was going to be with their company. I looked at many moving companies online the months before our move and the prices were absurd. Everything arrived promptly after our arrival. We set our date for the 18th and our things were delivered on the 22nd. One guy did the delivery and he handled everything just fine. We tried to help him and he wouldnt let us :) He was very professional and made sure everything went where we wanted it and everything got checked on our list. We made a mistake of checking something off that hadnt made it out of the truck. He had already left and was 15 min away. He came back and delivered the bag. It was our mistake and he was very nice about the inconvenience. My advice - Definitely use them, get the insurance, make sure to check your list calmly while the delivery is happening and have a less stressful move. Long distance was very hard on us mentally and Fine Express moving company made it better. Thank you!
Words cannot express how grateful I am to the team at Fine Express. Eli (the owner), Mike (the 16 year veteran in charge of the crew that moved me) and the whole team of guys that busted their behinds all morning in moving did a marvelous job. There are times that it hurts shelling out money to pay a move or tip movers, but not this time. It was worth every penny and perhaps more.I have moved multiple times - Houston to Mexico City, then back, then Houston to New York - and this was by far the best experience. They didnt stop. The guys were like an army of ants that swarmed my apartment grabbing anything and everything in sight, quickly and efficiently, but delicately if there was a fragile item. They worked so effortlessly, that it was as if my apartment was being packed by some kinds of magicians. That term (as if by magic) while accurately conveys how un-stressful and happy the experience was, would not give the guys the full credit they deserve. You could tell they know how to work hard and do not stop until the job is complete. Yet, they are cheerful, pleasant to be around and while extremely hard working, had fun with each other.Thank you Fine Express for making this moving experience so phenomenal. Special thanks to Eli for being so attentive about his customers and making sure they got a happy and stress free experience. You can tell he really cares about making his customers happy and isnt afraid to step up to fix anything straight away. Great company to work with. Customer for life here.
They say the one thing you hate about NYC is moving. I was a little inclined to believe that when I needed to move until a friend recommended me to Fine Express. It was a relatively short distance to move (Astoria by to long island city) with not too many things but they were fast, professional, and most importantly on time! I had my personal effects already boxed but I needed help with my bed and bed frame.Fine express did it so quick-wow, I explained my situation, what I needed wrapped and that I only had the service elevator of my new building reserved at a certain time. They understood my situation and the movers came promptly on our agreed upon schedule with all the necessary moving blankets to wrap around my bed frame and bed. They were able to move my stuff out of my previous duplex with ease and transport everything to my new place. I have since recommended Fine to a few other friends who ended up using them as well!
I am naturally a very anxious person and was dreading moving, having moved 5 times in NYC before. Fine Express was the best decision I have ever made. They moved everything I had quickly and with great care and the entire process from booking to the actual move could not have been easier. Youre quoted based on how much stuff you have and the distance/amount of stairs, not by the hour, which I liked a lot better because I didnt feel rushed and the inventory list made me take stock of everything I have. If you have to move, choose Fine !
I had a spectacular experience with this company. Lou personally coordinated my move and picked an exceptional crew who was very good in packing and getting my items into the truck. This was a move from NY to Florida. My items arrived timely and in good order. The crew that delivered the items were just as remarkable as the first. Well done!!!! I would recommend and use them again.Thank you very much,Johane Jennings
Interstate move from Jersey City, NJ to Seattle, WAI never moved cross country before, so I was a little nervous. The customer service rep at Fine Express assured me not to worry and he was right. Everything went super smooth. They were on time and handled things with care. I never saw such an awesome packing a truck like that they were using every sq foot without waste. Fine Express delivered everything on time and in one piece and unloaded everything without any problems. Great Job!
John talked about everything over the phone in detail and provided an estimation of total invoice and time. The team was well-behaved and really knew how to cater our needs and be respectful to our decision.
I was referred to Fine Express moving by my realtor. The last time that I moved I had a really awful experience so I went into this a bit concerned, there was no need for concern with mike as the lead. They were very efficient quick I saw no one ever standing around doing nothing. Mike, Alex and Javier did a wonderful job and pretty much had me packed up in the time that was promised. Thank you for such a wonderful experience. If I ever move again I will be sure to use Fine Express moving.
Cross country move. Honestly for the price I pretty much expected things to go wrong, but they were responsive and professional and the whole thing went off without a hitch. Of course they quote a low price so if you want to keep that just be extremely clear about dimensions and quantity of items etc. I had to pay extra for a shuttle at the destination but it was a narrow hilly SF street, so seemed pretty reasonable to me. If you want a super low price and are very clear about what youre bringing, would definitely recommend these guys. Also local in Queens NY.
Nothing was damaged or broken and they took care of all the furniture. Would definitely recommend them and use them again.
My movers Doan, hung and mannie did an incredible job moving all of my stuff today. They not only moved the things they were putting in the truck but they also helped me move my bed and my sofa out of the apartment as well as put all of my luggage in the car. Needless to say they went out of their way to help me without complaints or hesitations. The move was done efficient and incredibly fast without me having to lift a single item. Highly highly recommend this moving company and these movers!! :)
3 months ago-Recently, I was tasked by the company I work for to get quotes on moving our offices from one location to another in New York City. After checking out several different moving companies, I chose Fine Express. From my initial phone call, all the way to when they moved that last cactus plant, I couldnt have been more pleased. One of the main reasons I went with this company is because of their reasonable rate fee, as opposed to hourly pricing. Why should I have to pay extra if there happens to be more traffic that day? The quote they gave me and the final bill were the same, with no hidden fees or charges. Also, not all companies were willing to pack and unpack our entire offices, but Fine Express was up for the challenge and gave me an excellent price. Overall, they got the job done fast and nothing was damaged. I would definitely use Fine Express again and recommend them highly.
Fantastic service!! Punctual, polite, professional, and friendly. Really easy. Really efficient. Highly recommend it to anyone.
Worth every penny!Ive moved a lot and I finally decided that it was time to hire movers. Fine express was recommended by my sister-in-law and they did not disappoint.From the initial phone call, they were professional and direct. All expectations were clearly laid out, including a quote, hours, and what to do beforehand to make things smooth. It was $150/hr (including transportation time) with no extra hidden costs. What I appreciated most was even after investing in that conversation, they told me to call back if I decided to go with them, after shopping around.The 3 man team, led by Doan the Forman, arrived on time and we began right away. These men were truly amazing with their speed and dexterity. It was so hard to just stand around and watch them, but honestly, we were exhausted from just the watching.After coming in 2 hours under the quote, the crew gave me options of setting up certain rooms or assembling furniture. These were extra things I just didnt even realize were part of the whole service. I really commend these men on their hard work ethic and positive attitude.Thanks so much for taking a lot of the stress out of moving!
The movers themselves did a good job wrapping all my furniture and handeling my items with care. However the office lied about what would be included in my charge. The total was more than double my quote. They did a good job selling me one service and offering another. Will not be using them again.
Doan & his delivery team at Fine Express were phenomenal! Their speed, handiness, and professionalism made for a seamless moving experience. Doan ensured that his entire team removed their shoes to keep our new rugs clean, and they left without a bump or scratch anywhere. On top of this, their customer service department provided excellent communication throughout the process, and even followed up with us during our move to ensure everything was to our liking. I would definitely recommend Fine Express because they made things easy and stress-free.
Thank you once again! We had a great experience with Fine Express.
To Lou, , Mike, Jarrod: we cant thank you all enough for all you did to alleviate a great deal of concern and stress in moving my 91 year old mom from Brooklyn NY to Southbury CT. And I want to acknowledge your helpfulness and kindness to me personally for even bringing in all the packing that I had to transport in my car. It was wonderful meeting you all, and we would highly recommend and endorse Fine Express to anyone who is looking to reduce and eliminate the inordinate stress of moving, from estimate visit, to packing more precious items safely, to transport, to arrival. Bless you all for your hard work and the smiles with which u did it.
These guys were so so wonderful!!! I moved out of my parents’ house all the way out in Suffolk County, Long Island to a 5th floor walkup in NYC and Mike, ALEX, and Sonat made it so easy! Lou was who I spoke with over the phone/email before the move and he was very nice and responded quickly and gave me all of the information I needed. I told him how much stuff I had and he gave me a quote and assigned me 3 movers. Day of the move, Mike, Alex, and Sonat showed up on time and ready to work. They were so sweet and SO efficient. They got to my house at 9:45, packed everything up, drove to my apartment in NYC, moved everything up to the 5th floor (no elevator) and set up and unwrapped my furniture all by 2:45pm. It was incredible, they wouldn’t even stop to take a break no matter how much I insisted and never once complained about all of the stairs. Being that this company charges by the hour, it was so nice that they weren’t just taking their sweet time. Can’t say enough about these. I love my new apartment but I genuinely can’t wait for my next move so I can use them again. THANK YOU!
The staff were always available, prompt, polite and clear and got us an estimate quickly. They were patient, non judgmental and upbeat throughout. They fulfilled a last minute request for packing with no sweat, and sent same crew for the move.Angel was our foreman and fully earned his moniker. Attentive, amiable, knowledgeable and steady plus gave good counsel on furniture placement. This was a challenging 11 hour move and never was there one grimace from our great crew. Alex was also a gem.worked with Javier arrange everything and he was helpful and reasonable. Thanks, all!Linda Brown
Very poor service lots of hidden charges. They broke the furniture. they give quote for 1 bed Apt $800 to 1000. you need to give them deposit. but when they show up, you will different ugly face. now they tell you price will be 1700 to 1800. if you disagree then they threaten you to report credit bureau and deposit will not be refund. they charge extra hour, Gas and Toll and You also have to pay them to returning their home after drop your stuff. I wish i could know this before i got ripped off. I hope this will help someone to avoid this evil before making any more damage to you and your stuff.Never recommend to anyone.
The friendly and helpful driver and reasonable and fair prices moved me without hassle. Nothing was a problem for them. I recommend it.
*Women should have a man present during process.Find and confirm the cost, before you sign electronically.My bill was 1000.$ over agreement made with LOU.Furniture damaged, you are told to call an 800 number and wait 4 weeks for a reply, no answer, just a recording. If you do not hear back in 4 weeks to report damaged furniture, call Fine Express again.ELI the manager, is not only belligerent, but disrespectful to women.Friday night starts Sabbath, do not expect to hear about your whereabouts until Monday morning. I understand this, but do not know why I wasnt made aware of this. Very poor businessmanship, and I need to voice my opinion to bring awareness to other vulnerable persons.
Hey seem very nice an dfriendly to work with but once your goods are picked up and they have taked their cut of te money they do not care.It took them 5 weeks to get my stuff to Seattle whereas the initial promose was 2 weeksWhen they got t Seattle, they provided no flexibility with the drop off. They called me at 4pm aand said they can only drop the goods off later that evening and they had no flexibilityThey are crooks when it comes to pricing. My initiial quote was about 1800 but I eventually ended up paying 3000. One of the ways they fleeced me was by saying that their large delivery semis could not get into my location because of which they had to shift my goods to a smaller van and they charged me 350 to move the stuff from their semis to their smaller trucksOverall terrible experience , avoid them at any cost. At the time of booking everyone seems very poilte and sweet but it only goes downhill
We hired this company Jan 27th for a move in February. We had to move our date back by two days and they were fine with that. He confirmed that we would still be on for 8am and they agreed. The day before our move my husband called to confirm the time and they said that they wouldnt be there until 1pm. He said that 8am was the only time and what we had agreed upon. They said ok. Then they called back and said they had a truck stuck somewhere and wouldnt be coming at all. They completely canceled on us the day before we moved a packed 2 bedroom house. Not only did they not attempt to find another truck from their company, they didnt even apologize. Just made excuses and were defensive. Terrible customer service, and the only other company available the day before cost us hundreds more. Still no apology or offer to refund the difference, something which is 100% their fault. These people are not to be trusted.
Stat Away. Horrible company and bunch of crooks who dont hesitate to lie. I used these guys for a long distance moving. First everything went terrific a lady named Beth contacted me, gave me an attractive quote and promised me that Im in good hands. After pick up day everything started to go wrong. They kept lying about the delivery date and change it every day. Finally the told us that they wont be able to deliver our stuff and that we will need to rent a UHaule trunk and meet them at home depot parking lot to take our belonging. They threaten the they will place our stuff on the street or put everything in a $1000 per night storage if we dont meet them at the home depot parking lot to pick up our stuff and by the way, we have paid for door to door delivery. Thr manager at the office was extremely rude arrogant and kept telling me that he cant do anything about our case. All of these was because they messed up their schedule and sub contracted the work to another company who didnt even care. DO YOURSELF A FAVOR AND STAY AWAY FROM THEM.
Do your research and find another company...first of all I paid more than double the original quoted price ...secondly they were over 2 weeks late with my items and every time I called I got an attitude about it! Like another reviewer here said they had “issues with the truck” and they also asked for a prepayment for the “distance” they left my stuff in the front of the building my uncle pretty much moved more stuff in than them...and not to mention they didn’t even mention anything about paying extra if the entrance is more than 75ft which I doubt it is!
Do not let them move your items if you value them. They broke my coffee table leg off. They broke my ethan allen bed set. They broke my picture frame. They broke a lenox bowl. They broke my 40 inch tv. They broke my dining room table leg. They claimed to have insurance. The insurance offered me $168 for all of this damage. In addition they claim to put all items where they belong. They left all of my boxes in my garage for us to put in the house where they belong
It was a great experience start to finish. The schedulers and the movers were all very professional, very nice and easy to deal with. They were punctual and the final cost was very close to the estimate I got over the phone. I would use them again
My issue isnt with the move itself, that went fine, its with the claims process. I submitted a claim back in September because I had items missing and destroyed when they were delivered to me. I called in several times to get a refund of the tip that I left but I could never get in touch with the manager. I eventually did, and I did get a refund, but I still havent heard back about the claim I filed. That was almost 2 months ago.
The price we paid was nearly triple the quote we received. Their delivery men were rude and pressured us to go to the ATM and get them more money for their tip based on the unexpected higher job cost, which was very uncomfortable. They also put dents in our dresser and didn’t seem to handle things with particular care. Wouldn’t recommend.
Quick, uncomplicated, reliable. Responsive and very professional. Spot on... top quality. Must hire them!
Ba aware: THOSE MOVERS STEAL YOUR ITEM!!! They packed my alienware tower and didnt put on the inventory list. They asked you sign contract without carefully reviewing your inventory list. If anyone use their service in the future PLZ DONT LEAVE ANYTHING VALUABLE TO THEM!! Their insurance company told me that I was the second customer reporting missing computer in one day, and their customer service simply cant do anything!! AVOID THIS PLACE AT ANY COST!!!
At destination, the driver came off and started counting the distance from his vehicle to my apartment. Then they told me it was 149 feet and I need to pay the remaining balance plus $75 because they can only walk 75 feet for free and rest is one dollar per foot.THESE EXTRA FEES WERE NOT MENTIONED IN THE CONTRACT AT ALL. I WILL PAY WHAT IS CLEARLY LISTED IN STATEMENT AND DONOT GO WITH CONVENTION!I refused to do so and then the driver just returned to the car! Only after I called 911, he immediately got off his car and gave in his robbery!!
Dont ever use them I called to them that my mom had a stroke and that I was moving her with me and needed help packing. They gave me one price so I book them . We get to my place it almost 2000 more than what they say . Plus the guy is like Ill give you a discount if you give me cash . Next day call manager to tell him he tells me this is my fault and fight with me . Tells me that how business is done . Never again if it wasnt that my mom stuff I wouldnt have paid
Fantastic and cautious movers. I have worked with numerous movers, and Fine Express is one of the best.
Moved from NYC to FL, arrived late. I had to keep calling them to find out what day I was going to receive my items. Items were just thrown in the truck, and damaged. Was given an email to contact for the damages and 2 months later I still havent received a response.
They are thieves and crooks...Everyrthing was a lie. They said my stuff will be on pallets...and inventory counts and assembly..I was robbed. over 20 boxes and Items never arrived....They hire illegal immigrants who steal your stuff. They demanded money before unloading and run away.....stay away from them if you want your staff...They are thieves
I recently had this company move me and I was so pleased.They were efficient, quick, professional, courteous, all in all they were genuinely interested in taking care of my things.They transported my glass table n 42 flat screen with ease. I would highly recommend them. I gladly give them 5 stars.
During loading or unloading, but that was compensable. Our move was hardly a one-day task and every step went smoothly.
Don’t ever use this company, bad customer service, and lied about quote !
Total reviews rating 4.1
199 Reviews for Fine Express Inc 2023:
Review №1
2022-01-17Everything about my experience with Fine Express Inc was picture-perfect. I received an estimation quickly. The booking the move was easy and the movers arrived timely. They let me know when they were on the way and did a great job of covering my furniture. They covered the entryways and doors so that they did not get damaged and protected my carpet. They were really hardworking team. I highly recommend Fine Express Inc.
Review №2
2022-01-26We had a Sunday morning move from a storage facility to an apartment arranged, but the moving company canceled on us for no apparent reason. My roommate and I began to panic since we had already rented a parking space for the moving truck, which requires a three-week notice. Thats when we began to call every moving company and came across Fine Express Movers. Their booking and conditions were simple and inexpensive. Fine Express Movers arrived on time and transported a full two-bedroom flat from the storage facility to an apartment in less than 4 hours and 30 minutes. I would recommend Fine Express since they are exceedingly efficient and competent.
Review №3
2022-01-13We have actually utilized Fine Express services consistently and they have never let us down!! When our escrow postponed a day, these people still made it happen even with a completely reserved schedule. They are the best at what they do. You can depend on them to take the stress of moving and make it seamless for you. They loaded our house with care and prepared us for the special day. No breakage. Easy to find, plainly identified boxes. Great employees prepared to get it done! Call them!! They are the A-team. I would recommend them to my friends and family. Thank you again for the great moving service!
Review №4
2022-08-06Fine Express did a lovely job with our move. It was a 2-day move with a seven-man crew. They were respectful and kind. They worked very hard and were quick and professional. They were careful with our stuff and with our floors too. Nothing missing or taken and no damage of note. I would use Fine Express again if I had to move and wouldnt hesitate to refer them to others.
Review №5
2022-02-09I know that we had a lot of special requirements(Fragile items, narrow stairs etc), which made our move a little tricky. However, these movers stepped up to the challenge and fulfilled all of my wishes. They were true professionals every step of the way and understood how to carry out a successful move. If you are looking for a reputable home mover then I wouldnt look any further than Fine Express. From the price to the professionalism nothing was sub-par and they are a company with good customer service.
Review №6
2022-02-22Samuel and his crew were punctual, courteous, and professional. Gregory made sure he understood my wants and expectations before letting me know what to expect. He was always kind and thorough in his responses to any issues. They worked diligently, quickly, and carefully. My television set was my main worry. They handled it admirably. This relocation business comes highly recommended by me. Professional and at a reasonable price!
Review №7
2022-05-09We had several experiences with different moving companies. But Fine Express are the best all in all. I am so glad that I have Fine Express for my future all moves. They did all so well without any mistake. They disassemble and assemble all our furniture. They carefully wrapped my furniture and were super-fast.We had a great experience with them. I will definitely recommend them for my future moves.
Review №8
2022-02-01I hired Fine Express about a week ago to help move our 3 bedroom townhouse into storage. The service was very prompt and professional they took my direction well. The owner was very polite and kind it was a 3 man crew job. They worked really hard and everything was done on time also the cost was very fair. I have already recommended them to a few friends.
Review №9
2022-02-02I do not ordinarily rate services I receive but felt I had to with this company. I have nothing but great things to say about Fine Express and its people. I have used many different residential moving companies throughout my life and they were by far the best. Extremely professional, Cost is quoted accurately and reasonably, showed up ON TIME and worked very fast but never compromising the quality, wrapping and handling of every item. Steve and Ben were all incredibly polite and professional. They clearly take pride in their work. I will definitely use this company again! Thanks so much all!!
Review №10
2022-08-06Amazing service! I called the company and they were very friendly and took the time to explain everything over the phone. Their pricing is very fair and above all they make sure that you understand what you will be receiving. We set a time for the next day movers came promptly on time as promised. The two gentleman moved everything making sure that nothing gets damaged. Even wrapped everything up. When my vouch wouldnt fit through the door they took the time to remove the legs and put them back perfectly. They worked fast and I am extremely satisfied.