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Phone: +1 631-587-5766
Site: https://www.fitnessincentive.com/
Opening hours
  • Monday:5AM–9PM
  • Tuesday:5AM–9PM
  • Wednesday:5AM–9PM
  • Thursday:5AM–9PM
  • Friday:5AM–8PM
  • Saturday:6AM–6PM
  • Sunday:7AM–3PM
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Total reviews rating 4.2

26 Reviews for Fitness Incentive 2023:

Review №1

2021-11-08

This pandemic has turned the world upside down. That being said, Corinne and her wonderful Fitness Incentive staff has gone above and beyond to bring a degree of normalcy back into all our lives. First by volunteering their time to bring us fantastic free live stream classes and then, when the gym re opened, virtually rebuilding Fitness Incentive into an environment that met and surpassed guidelines to keep us all safe. Now its time for all to repay their hard work and return to the gym thats become a home away from home and extended family for everyone. Ive been a member for over 30 years and I can say there is no better gym on the planet..The classes are original and diverse and just being with people is therapeutic. Remember, we can and will get through this crisis, if we work TOGETHER!!

Review №2

2022-04-03

No communication, sent in cancelation 3/7, no confirmation even after multiple emails, was billed 4/1 (I should have been as final month) membership should have expired last day of April, went in today and was stopped and embarrassed told membership was canceled even though the month was paid for.

Review №3

2020-11-27

I was a member for a few years and became very disenchanted. I am disabled and I was ridiculed and embarrassed for it. When I asked for a short bike for a spin class at the front desk, I was told no and laughed at. Kristen at the front desk told me, “you reserve a spot but that doesn’t’ the guarantee you a bike.” She then started to tell stories about me as I have been informed. It was very unprofessional and run like a High School at the front desk. Their trainers are top notch! There are a couple of them left. That is a bonus. Dina in the yoga/pilates studio is amazing and always worked with me and my disability. It’s a shame that their “girls” at the front made it so uncomfortable to have a disability. The best was Kristen tried to say I wasn’t following protocols? Again, she likes to tell her own version. I am too old to deal with that nonsense and unprofessional behavior.

Review №4

2016-09-08

I absolutely love the classes here. Every instructor I have had has been wonderful and there are plenty of classes throughout the week. Also, the equipment is clean and does not appear to be worn through as I have experienced at some other gyms which was a big deciding factor for me. I would definitely recommend this gym to anyone who enjoys taking classes. If you take the classes, the price is definitely worth it.Reading the other reviews I would like to comment that I have not had a bad experience with customer service and everyone has been very friendly. Although I will say that I was confused and disappointed when I was getting information about the gym that I was not given a tour. I think that for prospective customers that a tour is very important especially since after a few visits to the gym I could not figure out where the yoga studio was. I eventually did ask the front desk and they walked me down and show me where the studio was which was very nice.

Review №5

2018-03-01

I was a member a few years ago and recently returned back in the last 6 months. I am very happy with their customer service, especially after I had to leave a class from being short of breath. They checked in on me while I regrouped and the following day asked how I was.I love the Yoga studio and with Dinas care it is just amazing on how I feel after my yoga classes. I have been going to gyms most of life and this one feels like home and I am so glad I returned.

Review №6

2019-07-20

I have been a member at this gym since 2005! I’ve always thought I was luck to be part of the best gym on Long Island. I not only love the atmosphere and the equipment and the classes, but every single employee is very friendly knowledgeable and kind! I’ve spent a lot of time there over the last 6 months as I’m a runner and had a major injury. I needed the gym to help build my strength back and used the zero runner to try to stay in shape.I also started going to see Rachel Ezelius the dietician whom I’ve seen for years but I started her anti inflammatory diet which helped me so much more than I could have even imagined. She helped me finally focus on fueling myself with Whole Foods that nourished my body ! I finally gave up artificial sweeteners and Diet Coke! The change in my life just by changing the way I eat is immeasurable. My nails grow so fast I have to get them done every 3 weeks instead of every 5 and my hair grows really fast too!! I am so grateful for all that she has helped me with and am going to miss her immensely!I am so grateful for all of the staff there and every experience I’ve had there in the last 6 months! You guys have really helped bring me back to life !! Love you all!

Review №7

2015-04-28

I joined for their #1 rating, but when class schedules and day care no longer met my schedule I was left with just the gym, which wasnt worth the cost or the aggravation. (BTW #1 comes with A LOT OF HEAVY CAMPAIGNING.the only time management came in to interrupt classes and make an announcement was during their campaign asking everyone to vote as often as possible. Including campaign posters in the locker room and throughout the gym.)I personally had found myself sitting in the womens locker room only to be intruded upon by the janitor and his vacuum on a few occasions, while my daughter was surprised by him as she walked out of the shower wrapped in a towel. We were assured that there was a procedure in place that a female staff member checked the area prior to him entering, but she never preceded him when he entered while I was in the room.When I let them know, 2 weeks in advance, that I was moving and I was cancelling my membership, they terminated my membership immediately. The following day, when I came in to workout, I was confronted in an accusatory manner that they had graciously waived cancellation fees even though I had initiated the cancellation!!??? By law, they are required to provide me a refund because Im moving outside the 25 mile radius.There are a lot of great instructors here. Sadly, in my experience, its the arrogance and ignorance of customer service of just a couple of people that I came into contact with that has brought FI down to a ZERO rating with me. Had they simply handled things in a manner that respected the situation it would have changed everything to their favor. (Just as they persuaded me to vote and help them get their #1 ranking.)

Review №8

2015-05-06

Every experience I’ve had at Fitness Incentive has been professional and personal. The staff is extremely knowledgeable and cares about every respective client that walks through the door. I have taken classes with Michelle, Cor, Jourdan and more, and each presents a challenging but fun workout. The gym is clean and easy to navigate. The café is awesome, and I love the mighty bites! I would recommend Fitness Incentive to anyone in the area every time!!

Review №9

2015-05-06

The classes are crowded. Nothing fancy about the equipment. No personal trainers or staff on the floor. If you have a question the ladies at the front are not helpful and unpleasant to talk to. Several broken lockers. The bathroom was not clean. Trash can overflowing. I prefer seat covers for the toilets or at least be clean. I would NOT recommend this gym, I was expecting a lot more for what they charge.

Review №10

2018-11-21

The positives: The staff is friendly, the equipment is updated regulary and it is kept clean. The gym has a good vibe with many long-term members. They recently completed a renovation of the locker rooms. The only negative to me is that the room where classes are given is somewhat open to the rest of the gym. For some classes the music Is blasted. This, plus the instructors exhortations overwhelms the rest of the gym. In order to listen to your own music you have to turn the volume on your headphones up to an unhealthy level. Having said this, I wouldn’t be surprised if the owners weren’t already trying to address this situation as they are very conscientious and responsive and are always working to improve their gym.