Fitzgeralds Pub in New York
Site: http://www.fitzgeraldspub.nyc/
- Monday:11AM–4AM
- Tuesday:11AM–4AM
- Wednesday:11AM–4AM
- Thursday:11AM–4AM
- Friday:11AM–4AM
- Saturday:11AM–4AM
- Sunday:11AM–4AM
Came once after it was highly recommended and unfortunately a particular staff member was very rude, lady with blond hair, I waited about 20 minutes after arriving and not once asked if we were ready to order. It wasn’t until party next to us informed that we were upset due to the poor service. Once we finally got her attention We were only able to order 1 item until she cut us off and asked if we wanted anything to drink. Then We only asked for 2 things and she claimed she didn’t have it yet we saw the other table drinking it. I would definitely not recommend going when she’s there cause people like that are the reason why the restaurant end up looking bad.
Oh terrible. Disgusting place. Were playing darts inside as a group, someone who knows the bartender smokes cigar next to windows which blows the smoke inside.. I ask, do you guys let them smoke at the window? He says yes, this is America they can do whatever here. I say to my friend thats why its always empty here.. He says you can leave here. I say I leave whenever I want. He walks on me, what did you say and he insists I leave. NASTY!!!! NASTY!!!!! NEVER COMING AGAIN. BUT I WISH HE WAS PROFESSIONAL!! I LIKE DARTS. Tom was a nice bartender, this John was not and worse he can even be the owner. Why do we get bad experience? Customers shouldnt smell cigarette or cigar or kick out for asking simple human rights. I didnt criticize his food or drink making. Even in clubs where they always smoke, when you complain bouncers say they shouldnt.. but they dont tell you to leave. bsBusiness owners. If you have the if you dont like my place then leave mindset has long gone. You gotta work with the people who like you and want to help you. You gotta listen them. Not even just act like it. Really listen and see if there is any point and respond. And definitely dont walk on them and dont be nasty. Hire professionals or learn how to control your emotions.
Absolutely love this place! Staff made me feel like i was their best friends within the first 10 minutes. visited nyc for 4 days and went there everynight with my cousin and ate lunch there just 2hrs before my flight. they even remembered my name. second night, Shane said hey welcome back jesse. got a shirt from them and alot of good memories! Love these guys and will definitely stop in everytime im in ny in the future!
Indubitably the worst costumer service experience Ive had in my 5+ years living in the city. We sat down at 6 PM and put an order in for two platters, (supposedly plenty of food for a party of 7- I cannot attest to this, as I am writing this review without having experienced the food quality).At 7pm, we ask whether or not our order was almost done. Turns out the waiter didnt even put the order in.I then asked for clarification, in an extremely collected manner. I said, You didnt put the order in?, to which the waiter responded by putting his hand in front of my face, saying the words, calm down, in an apparently menacing manner.I dont write reviews often. But when any environment dedicated to providing good times fails its customers by lacking common courtesy and respect, theres a moral obligation to stop it in its tracks.Do not support this business. We all went on a Thursday, when the restaurant was not busy. Even then, Id get it; itd be understandable if the plates werent ready simply because of their size, requiring an hour for preparation. But nope. They let us run out of water and provided zero attention to us in the 45 minutes of empty cups and stomachs.The waiters name was Manny.Sorry to rat you out, dude. Actions have consequences.(Side note: smoking seems to be allowed in here, so if youre a nonsmoker, consider finding a different place)
We arrived in NYC late after a long journey. The barman apologised that the kitchen had closed (it was 1am) but he was very kind and telephoned to a take out restaurant that brought chicken tenders for us. 100% hospitality shown to a newbie in a strange land. Thank you so very much.
Ah, my college bar.Many of girl I have wooed here,Many a car bomb Ive chugged,And many a dart thrown at that old dartboard in the back.I never messed with the jukebox much,but I appreciated those who did,for the rock and roll and rap they played.Ah, how I miss my college bar.
Total reviews rating 4.3
122 Reviews for Fitzgeralds Pub 2023:
Review №1
2022-08-07Whats to say. The environment was wonderful. JOHN our bartender was AWESOME. The drinks were well balanced and modestly priced. The food was beyond expectations. The finished plate was bangers and mash!
Review №2
2022-05-02If u are looking for some good wings this place to go. The service is A1 too Dennis behind the bar was so professional really loved how he pay attention to his customers. It a real laid back environment. I will be back in the future .
Review №3
2022-03-19The worst experience so far in New York. The guy attending was really unwilling to talk and explain ANYTHING to us. They confiscate your credit card when entering as something obvious, which for a foreigner might be really strange (later with another customer we found out its a creative way to assure you wont leave without paying). The food and beer were fine, but really the horrible service made the experience awful.
Review №4
2022-07-04Normally Id stop here for drinks with out friends from out town/state/country but we got turned away by a bartender because a friend had an ID from the Emirates even though I used my expired under 21 ID to order drinks. Youre better off going to the East Village at that point
Review №5
2021-04-04Fitzgeralds Pub is full of charisma and charm! I love Irish culture that theyve created right here in Manhattan. The ATM was super convenient! Highly recommend
Review №6
2022-02-10Exactly what you want from an Irish pub. Awesome service, the chicken tenders were amazing and the beer was ice cold and fresh. I was traveling for work and stopped in here during the NFL playoffs. Ended up staying for two straight games as the bar is super comfortable and again the service was perfect. Will be back in on my next trip!
Review №7
2021-11-19Solid spot. Food was decent. Portions were good. Prices were fine. Service was friendly, albeit kind of slow despite it not being very crowded at all.Given the food was good, not great and the service was slow, I dont really feel comfortable giving it 5 stars. But like I said … a solid spot, and I would be willing to go back. But there are other spots in the area (Mollys which is just a block away or so as an example) that are better.However, this place does have the stamp of approval from @nutfreeinNYC so thats a big plus.
Review №8
2022-03-16Love this Bar....George is an absolute asset!!!......Shane on the other hand needs to learn some customer service.....politeness costs nothing.......I left at 7 when he starts.....lost revenue! Picture Of Mike one of the regulars
Review №9
2022-05-17Shane is the absolute best barman in New York, I hope I get to meet him again, some day.
Review №10
2022-04-05High energy, pretty loud music. Would be great for dancing. Highjacking the music selection is fun!