Phone: +1 716-240-9190
Opening hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Edit info

Total reviews rating 4.4

199 Reviews for Five Guys 2023:

Review №1


Great job on my veggie sandwich3months ago I had the best veggie sandwich, now today 7/11/22 ordered the same thing as before , sandwiches suck, asked for grilled onions, mushrooms, peppers green, none of it was grilled, bun wet and soggy, the employees do not acknowledge customers , and rude. I ll never go there again the Delaware location in the plaza. I will not recommend anyone.

Review №2


Five Guys has really good burgers and hot dogs. The fries taste good but are often soggy. I havent tried the milkshakes but my friends seemed to have liked theirs. The service is usually good and the employees dont seem unhappy. Theres free peanuts, which somehow results in peanut shells all over the floor. Prices are fine, calorie counts are high but not prohibitive.

Review №3


Nobody on register , 2 on grill, Nobody serving orders . Multiple staff members on break ignoring customers. Eventually staff returned . Woman with red dyed hair walking around behind counter not even acknowledging customers. Ridiculous long wait for a doordash order. No attempt at customer service. After half an hour the crew improves from 2 to 6 but NOBODY acknowledged me standing around

Review №4


I havent had real potatoes for French fries since I visited California. Best burger also. Real beef.

Review №5


Horrible horrible imagine trying the voted best burger for the first time and it’s crap…… bun was wet and soggy the entire burger is a mess cheap foil paper is all torn up made a mess all over my fries……milkshake was excellent very very poor presentation still don’t know what it taste like cuz I don’t eat wet soggy buns…..

Review №6


All that matters is if one wants the best fries in buffalo, this is the place. You will not regret it and it might become your new craving. Also, their bacon cheeseburger is good too (but nothing special as I had better ones).

Review №7


I love, love Five Guys! The burgers and french fries are so yummy. A large fry feeds the when family. My only complaint is the cost. The flavor is excellent, but the price tag is a big much; especially when we take the whole family.

Review №8


Every time I order my burger all the way, no mushrooms, they put mushrooms. Im allergic, so no more for me

Review №9


What happened to the beef quality? I’ve bitten into two rock hard pieces of bone or whatever and I’m only half way through the burger.

Review №10


I have been here for over a half hour and still getting told its gonna be longer for 2 cheese burgers beacuse they said they are busy but there is 2 other people here and 5 people came in and ordered and left already I will never be back to this location again

Other Fast food restaurant Nearby:
  • 3.8 ·(199)

    Moes Southwest Grill

    from this place 1 mi

    Customer service has gone downhill at this location. On a very slow day I went into this Delaware...

  • 3.9 ·(199)

    Jims Steakout

    from this place 1 mi

    January 2022: I forfeited lunch and saved space for dinner--the coveted Jims Steak out hoagie tha...

  • 3.7 ·(80)


    from this place 1 mi

    That guy made the hell out of my spicy italian. Kudos.

  • 3.9 ·(199)

    Mighty Taco

    from this place 1 mi

    Theyve never had my order wrong. I usually order ahead through the app, and although the app coul...

  • 3.6 ·(199)

    Popeyes Louisiana Kitchen

    from this place 1 mi

    Got the spicy chicken medium cajun fries combo. Good food.

  • 3.9 ·(199)

    Tim Hortons

    from this place 1 mi

    Im tired of having to check my coffee for sugar every time I order with no sugar. Dunkin may not ...

  • 3.1 ·(199)


    from this place 1 mi

    I ordered deluxe crispy chicken sandwich. The bun is all burn out and they took almost half an hr...

  • 3.7 ·(199)


    from this place 1 mi

    The couple times I have been to this Wendys, the woman in the drive thru has given me a complimen...

  • 3.8 ·(199)


    from this place 1 mi

    How much the hamburgers are absolutely amazing and quite affordable in todays world.---The season...

Five Guys in other cities: