No-contact delivery
Yes
Five Guys in New Hyde Park
Categories
Location on the map
New Hyde Park, Nassau County, New York, US
Service options
Delivery
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible toilet
Yes
Offerings
Kids' menu
Yes
Quick bite
Yes
Dining options
Lunch
Yes
Dinner
Yes
Counter service
Yes
Amenities
Good for kids
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Groups
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 516-307-9014
Site: https://restaurants.fiveguys.com...
Site: https://restaurants.fiveguys.com...
Opening hours
- Monday:11AM–10PM
- Tuesday:11AM–10PM
- Wednesday:11AM–10PM
- Thursday:11AM–10PM
- Friday:11AM–10PM
- Saturday:11AM–10PM
- Sunday:11AM–10PM
Five Guys in other cities:
Comments (199)
Great Service. The young black lady at the register was very sweet and patient And helped my son and I. Made sure I was satisfied . She seemed too be assisting Everyone behind the counter as well. Fast, Store cleaned well.
Whats the point having business hours set to 12PM-8PM when they close early as 5PM. Was looking forward getting burgers and fries, however that didnt happen. Better off going to a different Five Guys that is open.
A bit pricey but all the boys love it
Food was great. Best burger and fries Ive had in a while.
I ordered from ActiveMenus. Food is always good. Just wish it would arrive warmer
Really solid, reliable burgers. Whenever I get a burger craving my nose just follows the scent to the nearest 5 guys. No matter who is behind the counter the burger are remarkably consistent. I always get the same thing double burger with cheese, small fries and a mellow yellow. Fries are fresh and I love that they post where they came from. I never get toppings, or sauces. The quality of the burgers is so good, spiced so well they never disappoint. A little pricey for fast food but for a buck or two more then your typical fast food its absolutely worth it. For a few pennies more you get food 10 times the quality of any fast food joint.
Best burgers in town! Always go at least once a week. Staff is so friendly and inviting. Pretty spacious place so you never need a worry about it getting crowded. A little pricey (about $8 per burger) but this is definitely higher-end fast food (would consider it like a diner).
Good burger. Fries not so good. Still love the peanuts 😉
The burgers are ok. Much better at other locations. The buns were cold. Strange. The fries were good. The young lady was nice. Food could be better. Very expensive. Very! 2 big burgers 1 small burger, 2 large fries, 3 drinks=$50.32!!! You freakin kidding me?!!! Never again.
You give your order at the counter with a list of toppings you can select for your burger, a very comprehensive list. Take a number and await its freshly cooked result. French fries available. Very good ones at that, and the source farm for the potatoes proudly indicated. Also, help yourself to free peanuts to munch on whole awaiting your order. Overall a no nonsense approach to burgers and fries. Plenty of parking outside, very reasonable pricing. Soft drinks available too. Cash or credit OK.
Walked up and the placed was locked. People inside eating and working there but no one even looked at me. Why are you open but locked to walk ins? Never going back. EDIT : Yes I was wearing a mask. It was around 2PM, no reason they would be closed. No signs to indicate pick up only or online orders only, nothing. Also people were clearly dining inside. Why are the doors locked for customers? Also the employees had to have heard me try to open the doors, they jangled pretty loud. Not one of them even acknowledged me, what is up with that?
Love the place. Was so happy when I heard that there was going to be a new Five guys closer to home. I was there on the first day and have gone there enough to know that the service is great as well as the food. I usually get a Regular Cheeseburger with ketchup. The fries are really good and they give you a lot extra in the bag. They do have the new coke machines (coca-cola freestyle). That is not a big deal but I like the variety of the drinks in this new machine. I also recommend ordering online because when you arrive, its paid for, and the food will come faster as they already know your order. 5 out of 5 in all categories.
Burgers were delicious yes but Great bargain by the Washingtonian magazine I think not!! Almost $20.00 for a meal that comes with a burger drink and fries that you have to order separately is overboard, $4.19 I believe was for a small fries??? That way to much if you ask me!!
My go-to spot for when Im craving some Cajun fries or a good burger! The burgers are awesome and always taste fresh. There are so many flavors for the shakes youll always have something new to try. But seriously though the Cajun fries are the hands down winner!
Havent been back to this place for awhile with so many choices and varieties of restaurants in the area. My son wanted five guys today.This Five Guys remains a nice place to get your burgers. Service is fast, friendly, and clean.
Five guys us so good because no matter where or when you go, it is always consistent. Like all other locations the floors and tables are always clean. There is a large box of peanuts 🥜 as you enter the front door to eat while you wait for your food. The employees are nice and orders come up fast. 🍔🌭🍟
If you dont order a small burger expect the largest burger you can imagine. There fries are made from whole potatoes. And while waiting theres free peanuts. Wide selection of drinks. Love this place.
Fries werent a bit soggy but the burger was delicious and a decent size
Closed an hour earlier than it says on google. Wasted my time and gas.
I like this location because its not busy because the shopping center its in isnt busy. The hamburgers are good for a fast food place and the french fries are fresh. Even some expensive restaurants have frozen french fries. I wont go back to an expensive restaurant that has frozen french fries. Some people have written that the prices are high but they dont have to be. The hamburger for $7 is two hamburgers. The little hamburger which is one hamburger was fine for me, although it would not have been what I was a lot younger. Likewise, the medium size french fries was too big for two people to finish and I really like french fries.
Five guys is so simple. Five guys gets it. Were all so busy engrossed in our phones, and we have a very little attention span for choosing menu items, so they made it simple with their simple business model. Burgers are made fresh and fries are always made fresh.
The service is amazing, the cashier with glasses and a Caribbean is so friendly and patient and don’t let me get started on the burgers and fries which are amazing. Would definitely eat here again
Ive been to this location a few times. It is a large restaurant, however every time I am here it seems a little empty. The employees look a little bored and that usually concerns me. The burgers are only alright, not the best Five Guys burger Ive had. My mouth did feel a bit dry after I ate the burgers so Im not sure what type of seasoning theyre using on these burgers, but it potentially could be something with MSG.
Probably the best burgers for the price. If not the best burgers in general.Would strongly recommend trying their cajun fries. If ordering for one, a small fries is probably enough. It feels like no matter what fries size you order you get the same amount.
Sign on the door says it opens at 11. Doors were locked at 11:15am. Some kid was washing the windows. Wouldn’t open door.I need a job if you need someone to run this place.
Five Guys is one of my favorite spots. This specific location is a disaster!!!It is always closed …. It’s insane!Constantly closing early. The management needs to be replaced
Great burgers and cajun fries! They do have a sign posted on their window that says voted best for dining on a budget 😕Not when you order 3 burgers, small fries and a drink for $37. Try again...the sign was from a DC publication when its posted in their Garden City Park, Long Island location.
We went here for burger yesterday, and for some reason the were short staffed, well the 3 ppl working were really extending themselves but one guy stood out and that was Jessie. Although the wait was long he kept his composure. And working hard and keeping things moving as best as he could.Good job hope you your bosses know how much of asset you are...
One star because it is impossible to rate zero stars. The last two times weve been there, the guy working the register has harassed my family for staring at other customers. Five Guys has failed to address the problem so after years of enjoying their food and service, were done.
The only reason I gave 2 stars is because of the food being decent. Otherwise this would be zero stars! The customer service takes away for the experience 1000%. When you want to call your order in, the people either dont answer the phone at all or they answer and put you on immediate hold for 10min or longer (thats if they actually answer again). So then your basically forced to have to go there in person and it takes 30min just to get your order! PLUS the shop is empty so your curious why their phone service is so terrible. No apologies either btw. You guys need to get it together at this branch. At this point I would rather travel to the Little Neck branch! At least they answer the phones and the wait is half the time.
Every 5Guys I walk into I have found consistently great food. This 5Guys especially, the burgers here just taste slightly better than that of other 5Guys. The Cajun fries here are always my favorite and not too spicy.
Not sure what happened to this place but my last order was absolutely disgusting. The fries and bread on the burgers and hotdog were soggy like water was spilled on it it. I was truly appalled.
All good, a bit pricey though 1 cheese burger and 1 regular fry is $17
Good tasting burgers, toppings the way you ask. Freshly made to order. If in the area and in a mood for burgers, this place hits the spot.
DO NOT ORDER HERE!!!! this place is the most disgusting, laziest, worst employee having place in the entire state!!! I REPEAT DO NOT ORDER FROM HERE!! Please order from any other restaurant anywhere please!! This place is not only dirty they also do not care about their customersNumerous times they have canceled orders on customers 5 minutes before they are due. I will never ever go back to this place and neither should you. Please spend your hard earned money anywhere but here!!!!
Great place to eat (as Five Guys always is) and great food. Food can be a bit pricey at times, and online orders dont seem like they are made in advanced. Otherwise great place and nice people.
The worst 5 guys meal I had. It was so bad. I have eaten there several times. I just cant believe how bad my 30 dollar meal was.
Why is this place advertised as open...tried to order through the app—didn’t work; drove over there—doors were locked with 3 employees sitting around in an empty restaurant; tried to order through the website—still no luck; finally called the number posted on the window in giant font—no one picks up...
Overall good food, but they say if you order online you skip the line, however we ordered food and 30 minutes later we got there and they had to make it on the spot. If you know five guys you know it takes a while. So honestly, what’s the point of ordering online if you don’t have it ready?
Really great burgers made exactly like I wanted. Employees were also very courteous and made sure to get the order right!
Freddy had to be called out of the back 5 times before he came out and took my order. I heard yelling from the back where Freddy was. another customer came in behind me and they called Freddy multiple times and he never came out. still yelling coming out from the back. the restaurant was COMPLETELY empty besides the two employees telling me Freddy will be right with meFreddy was horrible, dont be like Freddy
I love they give you extra fries and burgers are ok but I recently met someone that worked there and said.....you wouldnt believe what really goes on in there so now I am a little leary
Im sorry but I just cant deal with how greasy the food is. By the time you get it home, the bag is transparent for grease.
Service was all over the place, food was cold, waiting over 50 mins for literally a burger and fries. Not that many people either. Genuinely disappointed - will not be returning.
There was a lady that was sweeping and cleaning consistently while I was there which I think was excellent. Prices are always great and they give you a good amount of fries.
Delicious burgers and shakes, lots of seating. Minus one star because it took a long time for our order to be ready, despite it being a very quiet evening.
Classic five guys. Great burgers no matter what city/town you get them. Always go all the way. Milk shakes are good too.
The have low carb options so its awesome! Burgers are ridiculously good!
Decent burgers, fries and milkshakes. The fries are really good when they make them extra crunchy.
Fries are undercooked, you have to ask for the fries to be well done to even get fully cooked fries
Good place for a good burger. Plenty of fries even with the little order. Shake was delicious and thick.
Definitely not worth the price will never order again from them ever.
This is a remarkably below average five guys for quality of training and staff skill, though they are all nice and trying to do things, it runs less like a well oiled machine than other five guys I have been to- the staff once left me on the phone on hold for 5 min then didnt answer when I called back, though it was clearly a new girl who was on register and phone when I got there and she was very apologetic, I think that she didnt know how to work it and someone else took over when they got back from break- one time they made my milkshakes completely wrong I have no idea how but they were liquid and way too sweet which I didnt realize until I got home- the fries are more starchy and not consistently well cooked because they dont use timers for them unlike other locations- the burgers tend to have less condiments than at other five guys, and are drier / overcooked often
Is this place even open anymore? Every single time I stop here or try to put on an online order they are closed. At least put up some signs!
They were quick, and seemed like a friendly staff. My only complaint would be that the milkshake was a bit more on the milky side. No thickness to it.
This place was very expensive. A large bacon cheeseburger french fries with no drink take out cost over $17 with tax
Cheeseburger, fruits and a drink $23
Huge sign that says open til 10pm, went at 7:20pm and place was closed. Hmmmm, really? Won’t be returning since clearly they don’t stick to their business hours.
Your basic burgers with unlimited free toppings which is a plus. Fries are fresh cut and ok as well.
Place is very clean. The restroom smells good. Great place to eat and yummy fresh fries. Highly recommended.
Daniel the manager is such a cool guy. From the entrance he is cheerful and welcoming. Just a small plus to a place that already serves delicious food!
Such a great experience. This is literally the only franchise that you can go anywhere and still get the same exact awesome product. Anthony C was so nice and awesome he was very kind and helpful!
Yummy. In. My. Tummy. Greatest Burger Joint of All Time. Staff is also very polite.
Five Guys has great sized portions. The food is always fresh and hot - made to order.
Some times good, sometimes God awful. Depends on the quality of employees you run into that day. Serving sizes vary greatly.
Very good burgers. Too bad its WAY overpriced. I go to 5Gs like once a year bc of pricing.
These guys are probably the best in the garden city area. The one on old country road decided to bully my sister and they got my order wrong. These guys are amazing and very friendly.
The place serves big portions and for reasonable prices. very kind employees. They never disappoint.
Sometimes, you just crave a large, greasy burger covered in fresh veggies from Five Guys. Their version of In-n-Outs Protein Style could use some work.
Absolutely a spot worth trying, the food is awesome and well prepared, the pricing is fair and it is regularly well organized in here. Highly recommended.
I didnt care too much . Not tasty. It was greasy and worst of all fries was soggy.
Well I used to like five guys burgers and I might still think about having one but the bag of soggy french fries threw me over the top.I mean these things were like rubber and I could not eat them.They need to find a way to keep them crispy maybe dont pack them in a closed bag and put them in something different might help.
5 guys burgers, what can I say....I love the burgers and the overdose of frys. This place was clean and parking was perfect.
Tried this spot in the past with a friend and I am addicted since then. I enjoy the awesome atmosphere and tasty dishes and drinks. Great work.
This was my first time eating there and I was thrilled with what I ordered and the taste that accompanied it. It will definitely be on my favorite list as of now.
The chicken was obviously precooked. Terrible. The fries were cold what a waist of my money.
Fast service. Professional staff with delicious fresh made to order burgers. Just go!
I received food poisoning from this restaurant through the purchase of a bacon hamburger. I would strongly recommend a different place to buy hamburgers
Decent burgers a little overpriced compared to other non fast food places
Fantastic burguers, good fries, delicious milkshake, what else can I say? Ah, yes, the price is very good.
Great burgers and great fries made to order. Unlimited free toppings. Free refills on soda.
Best burgers ever. The biggest too lol
More expensive than McDonalds or Burger King, but much more tastier. Good fries.
Burgers are priced high, fries were not too oily, Id rather have Smash Burger.
Great place! The best BLT ever!And the burgers and fries along with the shakes
Sorry, in my book you cant beat five guys. Especially their hand-cut fresh fried fries
If they named this place after how many stars it has, it would be named 4 Stars.It has good smoothies, but they are kind of pricey.
Good burger but fries should be included. Otherwise good.
Very clean inside the staff are friendly. Food was delicious can be pricey but you get what you pay for .
For fast food it is good, homemade fries cooked to order
By far our favorite place for a burger, shakes are always great too
The staff is great. The food is great. My only gripe with this place is how far it is from my house.
Everyone is socially distanced inside. Still the best burgers in town!
The women there are the sweetest and swiftest and there were only 2 with a set of people. Wonderful.
Food is always good. This location has shakes and great soda machines.
For what it is, fantastic. I would suggest five guys for anyone looking for fast food. Especially one with milkshakes, like this one.
For a burger place, I went in they had no burger. Don’t know why the place was even open.
Very expensive for what it is but burger was good and service was pretty quuck
Place closed go next door to jersey Mikes and 20 people in here at 12:37 you lost a lot of business
Regular five guys location. Food is always excellent.
Expensive for a fast food place but good burgers and fries (as the name implies)
Love Five Guys
Great and friendly service
Good burgers, not so great fries.
Everyone was super friendly and helpful. Best experience at any five guys hands down
Best burgers best fries..... bussin
Food is fresh, ready in 10 mins.
Showed up at 9:30 PM and they had already locked the doors even though their open sign is still on and it clearly says open till 10 PM.
Food was great but little bit pricey!
If you want some special Cajun fries, you got to be at five guys
How do I spell delicious... Five Guys!
The burgers arr fresh and the toppings are great
Great food!! Fries r delish
Staff was extremely polite and professional. The place is kept so clean !
Burgers are Tasty and facility is clean.
Bacon cheeseburger is my favorite fast casual burger.
This Five Guys is pretty good. Not much different than the others, though.
Great food great customer services but expensive
One of my best spots for a cheeseburger
Good solid Burger for the money well made
More expensive and not as good as other five guys.
Nice crew and the food service was alright.
Cant go wrong with these guys, friendly and fast just the way I like it.
Five guys are so good, itll give u a heart attack!
Anytime l want a burger I go the 5 guys..
Always good burger and fries.
Excellent food, excellent enviroment. 👍👍😍😍
Good food. Very pricey.
Clean place. Nice fresh burger
Good burger but pricey
One of thge better five guys, great cooks
Fast and friendly! My favorite Five Guys!
Great burgers and fries enough for an army!
There burgers were delicious
One of the best burgers.
Burgers are great! Very expensive!
Great Fries..awesome staff.
Too many Cajun fries, man...
Do not pick up the phone
Solid shakes, unique take on the BLT
Great food and alottt of 🍟
Tasty burger made fresh.
Was in a hurry little overpriced for hamburger place
Super clean place! Great staff!
Really good French fries
Good fresh food
Food not great service horrible
Great Burgers!
Its 5 guys of course its good.
Excellent cheeseburger and milkshake.
Top notch! Enough said!
Staff was nice
Excellent burgers and milkshakes
I was not at 5 Guys. I was near it
Absolutely delicious burgers
Get 3 patties. Your welcome.
Food was great, a little expensive
Fast service even when crowded.
Great place for burgers
A bit expensive but satisfying.
Not my cup of tea at all
Best burgers ever
Good food
Cheeseburger is superb!
Freshhhhh! & So Good!
Best fries 🍟
Great burgers!!!
Great service convinient location
Great burgers.
Good fast food
Good
Hot and tasty food
Good food and staff
Fast and friendly
Delicious
Nothing to complain about
Excellent
Good burgers
Good
Clean and delicious
Great burgers
Awesome as always
One word- Yum!
The best all around...
Nice
Good burger
Good fries
Clean
Good burger
Total reviews rating 4.1
199 Reviews for Five Guys 2023:
Review №1
2022-06-16Always a Great cheeseburger with ketchup, just delicious. The restaurant was extremely clean and there are plenty of seats. The food was prepared fairly quickly. The bathrooms were very clean. There is plenty of free parking, its a shopping center.
Review №2
2022-06-18I love burgers and I love five guys burgers. Wish they had better organizational boxes for their fries 🍟. But aside from that I love their food. Also it is sadly on the expensive side.
Review №3
2017-11-28Lets give credit where credit is due. After a long back and forth with the kids trying to choose lunch, we decided on Five Guys. It had been a long time since weve had it. Thinking about it, it was like the earliest fast casual that elevated the hamburger. Way before shake shack or smashurger or bareburger or whatever. Note that if you have anything resembling peanut allergies, you should stay away as there are literally peanuts everywhere. Freshly roasted, unshelled peanuts in cartons, are available with little paper boats for munching on as youre waiting. Their fries are fried in peanut oil.So the rundown. Their burgers come in regular and junior size. The difference is essentially an extra patty. The beef is fresh and tastes like it was homemade. Another plus - all their toppings are basic but free eg grilled onions, shrooms, etc. The fries were a little soggier than I remember but they make up for it completely with taste and quantity. Lastly, they have those fancy Coke dispensers that offers a gazillion different combination options. The place is super clean and the workers all seem like there enjoying themselves. Definitely worth it.
Review №4
2022-08-20A wonderful and warm ambiance, with the food to match. An absolutely incredible dining experience, and such friendly and thoughtful service.
Review №5
2021-09-18I ordered 2 bacon hot dogs and a Cheeseburger. First of all, the hot dogs had no bacon, which costs about 2.50 per hot dog to add on. Next, the burger had nothing but ketchup, they put the pickles and tomato on the hot dogs.Unforgivable mistake, I will never be going back to this location. In order to get a refund they want me to drive back there and waste more of my time and gas. They had a chance to save my patronage if they were able to refund over the phone, but alas they dont do that.I also sat there waiting while my food was getting cold because the person in front of me ordered 6 milkshakes.
Review №6
2022-04-23UPDATE: I was critical of this location for how it operated during 2020 and 2021, but Ive gone a few times now in 2022 and it has really turned it around. There is eye contact, friendly staff, good quality food, and much quicker turnarounds. It feels more like a regular Five Guys location. So im very happy to see it because it is the closest location to me.OLD POST: Corporate, please save this Five Guys location!! Ill reiterate what others have said. This is one of the worst run Five Guys locations of the dozens that Ive visited. Corporate should step in about management or replace the franchisee. This location is so bad that Im pretty confident its damaged the brand.I avoided this location by going to the one in Carle Place until it closed. I gave them some leeway because of COVID, but service is abysmal. The staff wanders off like stray cats during the middle of ordering and trying to fill orders. There was 2 or 3 employees out of the 10 that were keeping it together and they were clearly overwhelmed and frustrated. Fries were soggy. The burger barely made it between the bun.Ill reluctantly keep going to Shake Shack until Five Guys reclaims control of this location.
Review №7
2021-10-10Generally really like Five Guys but this particular location in Garden City was ot the best experience food wise. When I got home, the burger arrived cold and the seasoned fries were overly seasoned ... AND they forgot my shake. The guy was nice enough to stay a few extra minutes after they closed so I can pick up the shake (I called them right before they closed) but when I got there, it was like they gave me the shake that I had ordered much earlier ... it was puddle of melted ice cream... not impressed
Review №8
2021-11-05I heard about Five Guys and passing by, I decided to stop by and try their burgers. The staff here were attentive and the food came out stirring hot. The french fries were good but the burger was ok at best. I know its fast food but it just lacked a wow factor I guess.
Review №9
2021-10-02The team is nice. But the store it’s self performs very low in terms brand standards. For one the store hours are next accurate. You go at 4 o’clock on a Tuesday and the store is closed and it breaks your heart when you pull the door and it’s closed. Also they food itself is not what you expect. I go to five guys for hot fries and burgers. At this location you can almost gaurentee to have cold fries. So yes performing way below the brand standards the company has established..
Review №10
2021-09-22Ordered online only to have our order canceled almost half an hour later because the restaurant said that it closed - at 6pm, despite their own hours saying that they were open until 9pm.Upon driving to the restaurant, the lights were on and workers were inside, but the door was locked.They noticed us and shook their heads no - so I asked them why they were closed and they literally made the shoo shoo gesture with their hands.I pointed to the hours, and the older man behind the counter shot us two middle fingers. Unbelievable.Why close a restaurant 3 hours before closing? Why not explain to the customers why?Miserable experience. This location *deserves* to go out of business. Im never giving them another dime of my money. Stick to the location on Horace Harding.